# data[].attributes.body
I attended the introduction session with staff members.

I was assigned to organize the files and spa items because Baheera Bali Spa has recently moved to a new location.

A senior staff member gave me a file to review all the packages that have been offered by the spa.

I had to prepare formal paperwork for a future project with a Malay traditional theme.

The spa is expected to reopen within the next two or three years using the designs and ideas I am currently developing.

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Today, I assisted in reviewing the interior design and equipment arrangement.

The layout was carefully planned to ensure smooth movement for staff during treatments.

The layout will be continuously reviewed and refine following feedback from Puan Azuraini and the staff.

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The second draft of the paperwork was printed and ready to be presented to Puan Azuraini.

I had a discussion with Puan Azuraini regarding the progress of the paperwork.

I had to improve the spa's name and create a new logo for it.

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I assisted the staff members with installing office carpets and rearranging the office furniture.

I also learned how to set up spa candlelight and Himalayan salt lamps.

In the afternoon, I proactively engaged with senior staff members by asking them questions about the treatments and packages offered by the spa.

I began working on the first draft of the paperwork and carefully reviewed all the details to ensure the information was accurate.

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I attended a briefing meeting with the spa's employer, Puan Azuraini, to discuss the details of the project.

During the meeting, Puan Azuraini assigned me to collaborate with the staff members on preparing the paperwork.

Before starting the paperwork, we decided to brainstorm ideas for spa themes, types of herbs, staff requirements, the layout of each spa house, and other necessary facilities.

One of the challenges we faced was imagining life in a village area during the 1980s or 1990s.

To overcome this challenge, we watched YouTube and TikTok videos for inspiration, which helped us better understand the traditional village lifestyle and spa themes.

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I helped a staff member clean the ceramic aroma burners to ensure they were free from dust, leftover wax, and oil residue.

After that, we began exploring ideas for the spa's name, mission, vision, and the objectives of the project.

The challenge we faced was ensuring that each element accurately reflected Puan Azuraini’s requests.

To address this, we conducted further research to find unique and meaningful spa names and to define a clear mission, vision, and set of objectives for the project.

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I helped install candles and added aromatherapy oil to the burners to create a relaxing atmosphere in the office.

We also began developing the herbal selection that will be used for treatments next year.

In the afternoon, we gathered information about the benefits of the selected herbs.

I recalled the theory of herbs that I learned in Traditional Complementary Medicine (TCM) during Semester 4, which proved to be a valuable opportunity for me to gain further exposure to herbal knowledge.

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I assisted the staff members with installing the office carpets and rearranging the spa items.

During this time, a staff member and I had a discussion about the benefits of various herbs.

In the afternoon, we were required to conduct through research on the benefits and uses of herbs.

The spa is expected to offer treatments and packages using natural ingredients, particularly traditional herbs.

One of the challenges I faced was my limited knowledge of these herbs, as I am not from a rural area where people usually learn about them.

However, I am truly grateful for the support and guidance of the staff members, who have been patient and helpful in assisting me to learn more about herbs.

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I engaged with staff members by discussing the details of next year's project.

We were required to design a new staff uniform with a traditional Malay theme.

It took two days to complete the staff paperwork due to its complexity, as we had to design uniforms that are modest, comfortable, and appropriate for the spa.

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I continued designing the new staff uniform using Canva and Pinterest.

I was grateful for the experience I gained at the massage event held from 12th to 15th, 2025, at Elysian Spa, UMK, as it provided me with valuable inspiration for the staff uniform design.

A staff member and I were also required to design the layout for each spa house to ensure that the areas were organized effectively.

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It took four days to complete the layout, as we were required to design the layout for various areas, including the spa house, salon, reception area, waiting area, herbal area, pantry, prayer space, restroom, and office.

We started by focusing on the layout of the spa house and salon.

It was the most challenging day because I had not been exposed to designing anything before, and it was not related to the lecture theory I had learned.

However, I am grateful that I had completed assignments in the Spa Strategic Development subject during Semester 6.

These assignments allowed me to refer to and draw inspiration from when creating the layout design.

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A staff member and I focused on the layout of the reception area and waiting area.

We had to illustrate the arrangement of furniture, equipment, and wall decorations.

We also need to identify the number and placement of electrical plugs and switches in each area.

Although it was not directly related to the theory I had learned, I was able to refer to the assignments from the Enterprise Management subject completed during Semester 4 as a reference to guide me in this task.

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I helped install candles and added aromatherapy oil to the burners.

We focused on the layout of the herbal area and pantry.

We had to carefully design the herbal area and pantry because these areas will play a crucial role in attracting customers.

To make them stand out, I used my imagination and creativity to ensure they were unique and different from other spas in Kelantan.

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We were required to design the layout of prayer space, restroom, and office.

I reviewed these designs on Pinterest and TikTok videos to gain ideas.

Throughout the day, I ensured that each layout supported the spa's operational needs and created a welcoming environment for both customers and staff.

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A staff member and I decided to focus on the next stage of the paperwork, which was planning the wall decorations for each area within the spa.

These decorations should reflect elements of traditional Malay culture.

For instance, we chose wooden furniture, batik fabric as part of the wall decoration, Jawi calligraphy, and natural materials such as rattan and bamboo.

However, I faced some difficulty during this process, as I was unfamiliar with traditional Malay elements.

Therefore, I made an effort to brainstorm ideas to complete the paperwork.

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Today, we focused to creating paperwork for a traditional food menu that highlights Kelantan dishes and traditional herbal drinks.

The spa's goal for next year is to introduce Kelantan's culture through its food and beverages.

Although this task was not directly related to the wellness course, I did my best to contribute my ideas to this project.

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I helped a staff member clean the candlelight and Himalayan salt lamps.

A staff member and I worked on the paperwork by creating Malay traditional names for the treatments and spa packages.

It took us two days to think creatively and discuss with other staff members before finalizing the names.

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We continued producing ideas for Malay traditional names for the treatments and spa packages.

We needed to finalize the names to ensure they were clear, appropriate, and follow with Puan Azuraini's requests.

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Today, I began the second draft of the paperwork.

I started with the staff paperwork by improving the staff uniform design, job descriptions, daily schedule, and staff qualifications.

From what I learned, I was able to create a more unique staff uniform design and understand staff duties and responsibilities.

I learned how to make an effective daily schedule for staff to ensure high-quality work.

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The first draft of the paperwork was printed and was ready to be presented to Puan Azuraini.

We also discussed the paperwork flow with her to ensure everything went smoothly.

Puan Azuraini assigned me full responsibility for handling the paperwork, as my partner was leaving the job.

I worked on improving the paperwork to ensure that all the information was complete, clear, and well-organized.

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I actively researched and compiled a variety of traditional house design examples.

As per Puan Azuraini's request, I prepared multiple design concepts to ensure she could select the one that reflected the spa's theme.

However, I faced an issue in this process, which was ensuring the designs met Puan Azuraini's expectations, as she had a very specific vision for the spa.

Therefore, I maintained open communication with Puan Azuraini to gather feedback before finalizing the designs.

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It took two days to create a clear vision with explanations of how each element reflected the spa's theme.

From this experience, I gained a deeper understanding of traditional Malay architecture, especially the symbolic meanings behind its structure and materials.

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Today, I began practicing foot massage with one of the staff members at Baheera Bali Spa.

During the session, I learned new techniques such as thumb walking and kneading, which are important for stimulating pressure points and promoting relaxation.

This foot massage experience is closely related to both the theory and practical aspects that I learned in the spa massage and therapy subjects taught by Dr. Hakam and Dr. Dalila.

At Baheera Bali Spa, I had the opportunity to observe and enhance my practical skills through hands-on practice and guidance.

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Today, I focused on working with the paperwork by proposing names for the spa.

The names are unique, meaningful and reflects to the concept of Malay tradition.

I actively worked on designing a new logo for the spa using the Canva application.

However, I faced an issue during this process, I struggled to generate creative ideas alone. It became mentally overwhelming at times, as I did not have anyone to consult or share ideas with.

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I was tasked with creating a new bottle design for Baheera's product which is herbal juice.

I had to provide suggestions for improving the bottle.

Finding a unique bottle design that looks different from other products on the market was challenging.

I had to think outside the box and explore creative ideas to ensure the product looks attractive and different from competitors.

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I focused on the interior design of the spa.

A Pinterest image from authentic rattan furniture and bamboo interiors inspired me.

Through researching and selecting elements, I learned how to adapt them creatively to suit the spa's concept.

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On this day, I focused on designing new packaging for herbal juice and gold coffee using Canva.

This task was related to the Innovation Product subject, which I had studied during Semester 6.

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I continued working on ideas for designing new packaging for these products.

However, I faced an issue during this process as I had limited inspiration and needed to come up with fresh and attractive designs.

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I was assigned the task of designing a new sachet box for Baheera's Gold Coffee product.

I had to create several design elements, including the color scheme, font selection, logo placement, and graphic motifs.

This experience helped me think more creatively and gain a deeper understanding of the product and its branding.

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Today, I started practicing hand massage techniques together with one of the staff members.

It was a valuable opportunity to improve my skills and learn new methods under their guidance.

This hand massage is related to the practical classes that I learned in spa massage and therapy conducted by Dr. Dalila.

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I was assigned to read a book about the fundamentals of beauty and spa.

This book was informative and provided additional insights into the topic.

This book is closely related to the spa subject I studied during my fifth and sixth semesters.

I was able to gain a deeper understanding of the fundamentals of beauty and spa through this book.

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I practiced foot massage techniques with a staff member to strengthen my foundation in therapeutic massage practices.

I learned techniques such as rubbing, pressing, and kneading the feet.

This practice was not for fun, but I was practicing for professional and therapeutic purposes to serve future customers.

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I practiced face and head massage techniques to improve my hand movements.

Through this practical experience, I could deepen my understanding of facial anatomy.

Overall, this hands-on experience helped me boost my confidence in delivering treatments to customers.

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Today, I had the valuable opportunity to learn and assist in preparing a body scrub alongside the staff.

This body scrub is beneficial to improving skin texture, removing dead skin cells, and refreshing the body.

This practical is closely related to the knowledge I learned in the Beauty Treatments subjects taught by Dr. Hafizah.

It has been exciting to learn and explore a variety of treatments at Baheera Bali Spa.

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I started practicing hand massage with a staff members to improve my hand positioning and techniques directly on her hands.

I learned how to position my body properly while performing the hand massage to avoid fatigue and effective movements.

By putting the theory into practice, I was able to understand the techniques more clearly and build my confidence.

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The first draft of a new logo and packaging was printed and ready to be presented to Puan Azuraini.

I had a discussion with Puan Azuraini regarding the progress of the paperwork.

I was required to improve and redesign the packaging for the herbal juice and gold coffee products.

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I continued improving the design of the new bottle and packaging box for Baheera's products.

Through the process, I learned how to use traditional Malay elements in designing the products.

It is related to Marketing subjects that I studied during my second semesters.

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Today, I focused on improving the design of new packaging for these products.

However, I faced an issue during this process as I had to design packaging that would attract customers.

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Today, I started practicing a body scrub with a staff member.

It allowed me to understand the step-by-step process in delivering a proper body scrub.

This practical session was closely related to what I had learned in the Beauty Treatments subjects taught Dr. Hafizah.

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I practiced hand massage techniques with one of the experienced staff members at the spa.

It allowed me to gain understanding of proper hand placement and pressure application.

This experience was meaningful for me, as it helped me to become more confident when delivering treatments to customers.

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I had the opportunity to practice foot massage techniques with a staff members.

It was a valuable hands-on experience that allowed me to apply the theoretical knowledge I had previously learned.

Through this practice, I became more aware of the sensitivity of different areas of the foot and learned how to adjust my techniques to ensure the client's comfort.

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I have been assigned the responsibility of sourcing inspiration for the layout of a traditional house.

This task requires me to explore various design elements that represent the architectural values of traditional Malay house.

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I had opportunity to practice preparing a traditional foot scrub alongside the staff.

I observed as the staff demonstrated how to measure the correct propositions of each ingredients.

I learned how to properly perform the foot scrubbing technique under her guidance.

The staff provided feedback and corrected my hand movements when necessary.

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Today, I focused on learning the products used in traditional spa treatments.

For example, learning about various herbs, essential oils, natural ingredients that commonly used in traditional wellness practices.

I took note of their benefits, preparation methods, and how the products applied in treatments.

I was allowed to touch, smell and observe the texture of the herbs.

As someone who was not familiar with herbs, this experience was very valuable.

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Today, I practiced face and head massage under the guidance of a staff member at Baheera Bali Spa.

I learned that face and head massage techniques not only help to improve blood circulation but also contribute to deep relaxation and stress relief.

I was introduced to several techniques such as gentle circular motions, light tapping, and upward strokes, especially around forehead, and jawline.

This practical could allowed me to apply knowledge I had learned in class and refine my skills in a real spa.

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Baheera Bali Spa had made several preparations to temporarily reopen its business.

During this time, I assisted the staff by helping carry and arrange the items needed for the spa.

Puan Azuraini instructed me to handle the decoration of the area that reflects Malay traditional elements.

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I assisted staff in organizing and storing spa products such as herbal oils, creams and lotions in storage area.

I helped in checking product expiry dates and ensured that expired items were set aside for proper disposal.

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Today, I focused on developing a design idea for door curtains using traditional batik fabric as the main element.

I proposed some additional natural elements such as wooden or baboo to create aesthetic environment.

From today's activity, I learned that traditional textiles such as batik were not only used for decoration, but also carried cultural heritage that helped create a welcoming atmosphere.

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I assisted in ensuring that all spa facilities were clean, organized and ready for use.

This included checking that treatment rooms were properly set up, lighting and air conditioning were functionally well.

I also helped monitor all the tools and equipment were in place.

All issues or maintenance were reported to the staff.

This task were closely related to the Wellness Facilities Management subject by Dr. Hasif in Semester six.

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Today, I learned how to use a facial steamer correctly.

I was guided on how to set up the device, ensure the correct water level, and adjust the steam settings for facial treatments.

I also learned about safety, such as keeping the steamer safe from the client's face.

I could understand that facial steamers are used to open pores and soften skin.

This practical is closely related to the knowledge I learned in the Beauty Treatments subjects taught by Dr. Hafizah.

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The staff asked me to write a revision notes on manicure, facial relaxing, body massage, foot massage, and hair wash.

Through this notes, I gained a deeper understanding of the steps, benefits, and practices involved in each treatment.

Writing down information helped me to refresh the knowledge I learned at UMK and enable me to apply those skills in real-life.

Additionally, these notes helped me to deliver spa treatments services to customers.

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Today, I began practicing a manicure techniques alongside a staff member.

During the practical session, I learned how to shaping nails, pushing back cuticles, and exfoliate hand skin.

This hands-on experience was closely related to the theoretical knowledge I learned in the Beauty Treatments subjects taught by Dr. Hafizah.

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I continued practicing manicure techniques with one of staff member.

I faced several challenges during manicure practice such as maintaining consistent shape nails on both hands, managing cuticle care carefully, and applying nail polish neatly.

However, it was a valuable opportunity to improve my hand skills and strengthen the techniques taught in the Beauty Treatments subject.

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Puan Azuraini has assigned me the task on proposing a new and meaningful name for the spa.

She would like to replace the current name with one that is more meaningful, unique and reflective of the spa's identity.

It is quite challenging to propose a new spa name, as it must be different from other existing spas in Malaysia.

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I had taken leave in order to attend the Dean's Award Ceremony held at UMK.

I has been listed in the Dean's Lists for both the February and September semesters session 2023/2024.

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I began practicing a pedicure techniques under the guidance of the staff members at the spa.

I was introduced to the complete pedicure process.

I learned that the treatment begins with soaking the client's feet, trimming and shaping the toenails, pushing back cuticles and foot exfoliation.

Overall, I am grateful for the guidance provided by the staff, which help me to improve my technique.

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I practiced face and head massage techniques, which was a valuable experience.

I focused on learning the pressure points and proper movements to ensure the massage promotes relaxation and helps reduce stress.

By practicing these techniques, I was able to understand and become more confident in delivering treatments to customers.

# data[].attributes.body
I had the opportunity to practice foot massage techniques together with a staff members.

This practical session allowed me to refresh my understanding of techniques used in traditional foot massage.

One of the challenges I faced was memorizing the functions of each reflex zone accurately.

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I had the opportunity to practice hand massage techniques under the guidance of staff members at the spa.

Through this hands-on learning session allowed me to apply correct methods used in this massage technique.

I was able to improve my hand skills and deepen my understanding of the structure of the hand.

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I practiced a traditional foot scrub treatment with the staff.

I learned how to apply the correct techniques to exfoliate dead skin cells, and improve blood circulation.

Additionally, I gained knowledge about the benefits of natural ingredients used in the treatment.

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As part of my practical training at spa, I practiced traditional hand scrub treatments with the staff.

I truly enjoyed the process, especially how the scrub improved the skin's texture.

It motivated me to continue learning and refining my hand skills.

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Today, I practiced face and head massage techniques.

I could learned how to locate the key pressure points that help relieve tension and improve blood circulation.

As a result, I was able to perform the correct movements to deliver effective face and head massage treatments.

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I continued practicing a manicure treatments.

Through this hands-on learning session, I was able to improve my techniques for correctly shaping nails and gently handling the cuticles.

I also practiced nail polish for smoother results.

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Today, I continued assisting with the decoration of the new spa premises.

As part of the task assigned to me, I accompanied one of staff members to a hardware shop to purchase construction adhesive sealant.

After returning to the spa, I was responsible for attaching the door curtains and arranging the artificial flowers by using the adhesive.

The design was based on my own idea, and I felt proud to see it as part of the overall interior theme.

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I continued attaching the artificial flowers along the side area near the door and the toilet entrance.

I selected floral elements and carefully positioned them to create a welcoming atmosphere.

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I assisted the staff members in lifting and arranging the display racks within the spa.

This task required physical effort to ensure each rack was positioned accurately according to the layout plan.

I also organized the spa products neatly on the shelves to ensure the display appeared tidy and attractive.

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I was given the responsibility of developing a new spa package that will be introduced when the spa officially opens.

To make sure the package is well-structured, I referred to the records of previously offered spa packages.

I also held discussions with staff members to gather input, suggestions, and feedback to enhance the quality of the package.

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I continued attaching the artificial flowers along the side area of the toilet entrance.

The idea to decorate the toilet area with artificial flowers was originally mine, and I felt truly proud to see it successfully brought to life.

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Today, I assisted a staff member in cleaning the dirty mini waterfall pond, which serves as one of the decorative features at the spa.

The cleaning process involved removing leaves and dirt, as well as scrubbing the surfaces.

I also proposed attaching artificial flowers to the display racks to make the spa look more beautiful.

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I continued attaching the artificial flowers to the display racks.

I also organized the spa products by category to create a more structured and attractive.

Additionally, I proposed the idea of small decorative items such as rattan baskets and soft lighting to create a warm environment.

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Today, I practiced face and head massage techniques.

I focused on mastering the correct hand movements and identifying key pressure points.

One of the main challenges I faced during today's practice was memorizing the correct techniques, as this was crucial for both safety and comfort.

As the face and head were sensitive areas, I made sure that the pressure I applied was gentle and effective.

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I continued practicing pedicure treatments with a staff member.

I focused on improving my technique, particularly in areas that require extra care.

With consistent guidance and hands-on practice, I became more confident in delivering pedicure services.

# data[].attributes.body
I practiced manicure treatments with a staff member.

I focused on mastering proper techniques, including nail shaping, cuticle trimming, buffing, and applying nail polish.

One of the challenges I faced was consistency, especially shaping the nails.

However, through continuous practice, I became more comfortable and gained better control of each step of the treatment process.

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I practiced foot massage techniques with a staff member.

I focused on mastering the correct hand movements and massage flow.

The challenge I faced was adjusting to the level of pressure, as the foot area requires deeper pressure compared to hand or face massage.

However, with guidance, I was able to improve and gain confidence in delivering effective massage treatments.

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INDUSTRIAL TRAINING APPLICATION FEEDBACK FORM 

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INDUSTRIAL TRAINING APPLICATION FEEDBACK FORM 

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Today, I practiced hand massage techniques under the guidance of a staff member.

I focused on learning the correct hand movements and massage flow.

Although I had difficulty maintaining consistent pressure at first, I improved through observation and hands-on practice.

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I practiced foot scrub treatment with the staff member.

The treatment required careful attention to ensure the client felt both comfort and cleanliness throughout the process.

One of the challenges I faced was managing the slippery conditions during the scrubbing. The mixture of scrub and water made it difficult to hold the foot properly.

I had to adjust my posture and hand position to ensure safety and control.

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Today was an exciting experience as I practiced the traditional hand scrub treatment.

I focused on applying gentle movements to ensure the staff felt relaxed and refreshed throughout the session.

The staff member also shared helpful tips on maintaining consistent pressure and how to make the treatment more soothing and enjoyable.

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As part of the task assigned to me, I continued with the wall decoration.

I was responsible for attaching the artificial flowers and traditional Malay elements such as rattan and bamboo.

This task allowed me to use my creativity and helped me appreciate the beauty of traditional Malay decoration.

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I continued decorating the main door entrance of the spa as part of the ongoing spa preparation.

After completing the task, Puan Azuraini viewed the final result and expressed her satisfaction with the decoration.

She praised the effort and creativity, saying the design matched the traditional Malay concept.

Her positive feedback motivated me to keep going giving my best to the project.

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Today, I decorated the wall by adding leaf elements to create a more natural environment.

I arranged the leaves on the wall, ensuring that each pieces was placed neatly.

This task allowed me to enhance my attention to detail in interior decoration for the spa.

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I continued attaching the leaf decorations on the wall.

After completing the decoration, the staff members praised my effort, said that it matched the spa's concept well.

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As part of the final stage of the decoration process, I carefully added the finishing touches, making sure that each elements was perfectly placed to complete the overall look and bring out the traditional concept of the spa.

Today, a special celebration was held of the completion of my internship at Baheera Bali Spa & Salon.

A special thanks to my industrial training supervisor, Madam Noor Azuraini Binti Mohd Zulkifli for accepting me as an intern at the Baheera Bali Spa & Salon.

I would like to significantly thank the management and staff of Baheera Bali Spa & Salon for guidance, support, and knowledge throughout my industrial training.

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INDUSTRIAL TRAINING FINAL REPORT NUR FARAH WAHIEDA