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Padlet - What are top 2-3 problems you encounter in the workplace

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Find solution by reviewing and analysing the root cause affect

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Lack of knowledge in proper investigation tools

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Lack of knowledge in proper investigation tools

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Lack of knowledge in other methodologies for investigation

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The trucker wasn't able to return the item at client's warehouse on time.

It took days before returning it as trucker was given a provincial trip resulting further delays.

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Unable to locate the address of customer

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Unable to locate the address of customer

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Customer not answering on the calls or messages

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Store closed upon arrival

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Miscommunication client-trucker

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Contrasting statement for both customer consignee receiver mano and trucker crews with regards to mano payment

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Client Rejecting good items

Missing items

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Collecting the previous data last 6 years.

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Collecting the previous data last 6 years.

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Trucker was new and cannot locate the delivery locations resulting in delays of deliveries.

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Delivery crew did not count the item upon pick-up

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Expired buying rates or no buying rates for specific lanes

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Expired buying rates or no buying rates for specific lanes

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Short/Overshipp Item of delivery