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Shopify e-commerce company headquartered in Ottawa, Ontario. Shopify is the name of its proprietary e-commerce platform for online stores and retail point-of-sale systems.

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Shopify offers a variety of sales channels to help you reach and sell to your customers. Here are some of the main sales channels available on Shopify:

Online Store

Amazon Integration

eBay integration

Walmart

Etsy

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Prepaid subscription orders, orders with a status of Scheduled, you can track orders on the Orders page. To show prepaid subscription orders ready to fulfill:

1. From your Shopify admin, click Orders.

2. Activate Search and filter by clicking on the button with a magnifying glass icon and three dashes.

3. Click Add filter +.

4. Click Execution status and select Unfulfilled.

5. Click ⇅ to open the Sort menu.

6. Select Date and ↑ Oldest to newest.

7.  Optional: Click Save as to name and save this order list view

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Order notification via SMS, Email, notification via SMS when the store is present in Australia, Brazil, France, Italy, Japan,..... Notifications via Email clients such as Outlook, Gmail, IOS mail, Thunderbird,...

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1. All Shopify promotions, such as carbon-neutral shipping during BFCM season take priority over all other services. Shopify pays costs.

2. Planet App The Planet app calculates the carbon footprint of each of your shipments and then removes carbon dioxide from the atmosphere. You bear the cost of removing the emissions.

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Using fulfillment and dropshipping services

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Using fulfillment and dropshipping services

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A fulfillment service is a third-party warehouse that prepares and ships your orders for you. Using a fulfillment service is a great option if you don't want to fulfill and ship orders yourself, or if you’ve grown beyond your existing warehousing capabilities to a point where you can't ship items manually anymore.

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Add a tip online allows customers to choose to add a tip to their order at checkout when they proceed to checkout. Examples include supporting businesses financially or donating to charity.

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View order schedule

1. In your Shopify admin, go to Orders.

2. Click the order whose Schedule you want to view.

3. On the order details page, go to Schedule.

Order Status

Pending includes payment processing, fulfillment, or return processing.

Archived The order has been archived manually or automatically.

Canceled a canceled order has not been fully refunded the order may need further processing.

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Allow shipping address other than the billing address:

1. From your Shopify admin, go to Settings > Checkout.

2. In the Address collection options section, uncheck Use shipping address as billing address by default.

3. Click Save.

You can deactivate this feature from the Billing settings page by unchecking Use autofill in Address collection preferences.

1. From your Shopify admin, go to Settings > Checkout.

2. In the Order processing section, select Validate shipping address.

3. Click Save.

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Set up self-service returns

To allow customers to submit product returns directly in your online store, you need to enable self-service returns in your Shopify admin.

Manage self-service returns

You'll receive an email to review the request, which can be approved or rejected on Shopify. If you approve the return request, you email return instructions to the customer.

Return period within 14 - 30 days

Shipping costs for returned orders are negotiated by the shop and the customer

The return fee is determined by the shop or not

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You can use the checkout editor to customize the appearance of your checkout. (The checkout editor is available only to certain merchants on the Shopify Plus plan)

You can access the checkout editor in Settings > Checkout > Checkout customization section from your Shopify admin.

The checkout editor has two main sections—Settings and Sections:

In the Settings section, you can customize the appearance of your checkout.

In the Sections section, you can customize the functionality of your checkout.

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You can change some of the fields on your checkout pages to be required, optional, or not included. (Not all checkout form fields can be edited)

1. Go to Settings > Checkout

2. Find the Form options

3. Edit the Form options

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Shop Promise helps improve conversion rates by showing estimated delivery dates based on when the customer placed their order and where the order was sent.

For orders where Shopify doesn't have enough data to confidently predict the delivery date, the estimated delivery date won't show at checkout, even if these orders ship faster than expected.

For products shipped in up to two calendar days, a next-day or two-day delivery notification will appear next to the Shop Promise badge.

If Shopify verifies that your store is eligible, you can Enable/Disable Shop promises.

- From your Shopify admin, go to Settings > Shipping & delivery.

- On the Shipping and delivery page, go to Estimated delivery date.

- Click the arrow next to the Shop Promise badge.

- On the Shop Promises page, click Enable/Disable Shop promises.

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With Shopify, numerous payment methods can be enabled.

When selecting a payment option, there are numerous more considerations to take into account. You can utilize Shopify Payments or another third-party service to accept credit card payments.

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SFN is a fulfillment service for inventory storage and order fulfillment. It handles packaging and delivery, with fast shipments within the US.

SFN simplifies shipping by distributing inventory to fulfillment centers near customers.

SFN offers fast shipping at affordable rates by selecting the best shipping option.

SFN saves time and money on returns management by processing returns and returning products to the warehouse.

SFN is suitable for US businesses with an active Shopify Payments account or eligibility for Shopify Payments.

Products for SFN must meet eligibility requirements for effective handling and delivery.

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You can customize the checkout page style in the theme editor (company logo, colors, or fonts to suit your business).

1. Tap the ... button and then tap Settings

2. In the Store settings section, tap Payments

3. In the Checkout Type section, tap Customize Checkout to open the theme editor

4. In the theme editor, tap the gear icon to access Theme Settings

5. Tap Payment

6. Create your own Payment Style the way you want

7. Click Save

Note: Choose contrasting colors and images that don't distract customers from the content on the page.

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The shipping system in Shopify has several important features to manage and optimize the delivery of products.

Integrates with many shipping services.

Calculate shipping fees automatically.

Track delivery progress, and view order status, and shipping information.

Integrate electronic postage and shipping labels.

Provides inventory management tools.

Diverse shipping options include sea, road, or air shipping.

Notice of specific terms and conditions.

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Set up and manage shipping and deliveries

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Set up and manage shipping and deliveries

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Shipping records

Set up general shipping profiles:

1. From your Shopify admin, go to Settings > Shipping & delivery.

2. In the General shipping section, click the shipping profile.

3. In the Ship from section, make changes to your location. For more information, refer to Managing Fulfillment Locations.

4. For each shipping zone you want to add to your shipping profile, complete the following steps:

a. In the Shipping Zones section, click Create Zone.

b. Name the shipping zone.

c. Select the country or region within that region, then click Done.

d. To add a shipping rate to a zone, click Add rate, select rate details, then click Done.

5. Click Save.

Manage fulfillment locations in shipping records

Set different rates based on fulfillment locations by grouping locations. This allows different groups of locations to have different shipping zones and rates.

Remove a location from the group so that no rates apply to that location. Locations not part of a delivery group are listed in do not ship from.

Please create a new location and add it to an existing location group, or create a new region and fee group in a separate group.

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The order status page updates in real time as the status of the shipment changes. Status can be:

Confirmed - The customer has created an order but you haven't shipped or fulfilled the order yet. This is the time to collect payment.

In transit - You mark the order as fulfilled or partially fulfilled in your Shopify admin and the shipment is on its way.

Sent out for delivery - The shipment has arrived in your customer's area and will be delivered to the customer shortly.

Delivered - The customer has received the shipment.

Delivered - The carrier attempted to deliver the shipment to the destination address but was unsuccessful.

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Once you set up your fulfillment, you can start fulfilling orders.

Fulfillments of multiple items can be separated or grouped together in an order based on the product's fulfillment status, fulfillment location, fulfillment date, and shipping profile.

The request and unfulfillment steps vary depending on the fulfillment method

Fulfill orders manually

Fulfill order automatically

Use the order fulfillment service via the app

Use a custom order fulfillment service

Fulfill orders for home delivery

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