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Part 2 - Virtual Classroom Prototype - Performance Management, Performance Discussions and IDP Development -3

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Individual Development Plan (IDP) Template

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Slide-deck for Virtual Classroom Module - Performance Management

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Slide-deck for Virtual Classroom Module - Performance Management

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Time and Date: 4 Sessions delivered the week commencing April 28th 2024. The session is 2 hours including a 10 minute comfort break between core topic one and core topic two.

Learning Outcomes:

The Learning outcomes for the Virtual Classroom Session on Performance Management, Performance Discussions, and Creating Individual Development Plans below were created using Bloom's Taxonomy of Learning Objectives:

1. Knowledge (Remembering):

Define performance management and its importance in organisational success.

Recall the key components of a performance management system.

Identify the benefits of conducting performance discussions.

2. Comprehension (Understanding):

Explain the purpose and objectives of performance discussions.

Summarise the steps involved in conducting effective performance discussions.

Describe the role of feedback in performance management.

3. Application (Applying):

Apply effective communication techniques to facilitate productive performance discussions.

Analyse performance data to identify areas of improvement and development needs.

Develop strategies for setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) performance goals.

4. Analysis (Analysing):

Evaluate the effectiveness of different performance management techniques.

Compare and contrast different approaches to performance discussions.

Assess the impact of performance discussions on employee engagement and motivation.

5. Synthesis (Creating):

Design an individual development plan that aligns with organisational goals and employee aspirations.

Create strategies for providing ongoing support and coaching to employees.

Develop a performance improvement plan for underperforming employees.

6. Evaluation (Evaluating):

Assess the effectiveness of individual development plans in driving employee growth and development.

Evaluate the impact of performance management on organisational performance.

Critique the strengths and weaknesses of different performance management systems.

By incorporating these learning objectives into the virtual classroom session, participants will have a comprehensive understanding of performance management, performance discussions, and creating individual development plans.

Expected Pre-Work for the Learners:

Learners will receive access to a support folder in advance of the Virtual Classroom session. This will include templates and guidance documents on conducting performance development discussions and creating IDPs with employees. Learners will specifically be directed to review the following documents (see Support Folder/Additional Documentation section):

Individual Development Plan (IDP) Template

Workday Talent Managers Guide

Objectives Setting in Workday FAQ

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Part 2 - Virtual Classroom Prototype - Performance Management, Performance Discussions and IDP Development  (1)

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Part 2 of the project has allowed me a great opportunity to apply the theoretical frameworks from the online modules to a real world business project. While I have planned and delivered Virtual Classrooms in the past, applying Bloom's Taxonomy to the design of Learning Outcomes and Gagne's 9 events of instruction to developing the content has elevated the overall quality of the VC by ensuring that best practice in this space is being applied. Having a template and checklists for various aspects of the design of the virtual class room has provided a useful scaffolding for the learning design which will, in turn, scaffold the learners' experience.

Some key learnings from Module 5 have been applied to ensure that what is being delivered is in line with the key aspects of a Virtual Classroom, namely that it is highly interactive and designed for a relatively small group. This learning encouraged me to embed interactive functions into the prototype, such as Slido Polls, breakout sessions and Jamboards. These tool and this learning design facilitates social learning for the cohort in question and provide an impactful learning experience, delivering on the stated Learning Objectives.

In terms of what worked well , the use of a virtual classroom format has allowed for flexibility and accessibility. Participants can join the session from anywhere, eliminating the need for travel and accommodation expenses. The use of multimedia elements, such as videos and interactive activities, will enhance participant engagement and retention of information.

However, there were also some challenges faced during the project. The virtual classroom format requires careful planning and coordination to ensure smooth delivery and technical support for participants. Additionally, the design process required a significant amount of time and effort to align the Learning Outcomes with the content and activities.

For future projects like this, I plan to further enhance the interactivity and engagement of the virtual classroom sessions. This could include incorporating more interactive discussions, group activities, and case studies to promote active learning and application of concepts.

Overall, I feel I have been successful in designing and developing a virtual classroom on Performance Management, performance discussions, and creating Individual Development Plans. By applying Bloom's Taxonomy and Gagne's 9 events of instruction, I have created a comprehensive and engaging learning experience for participants and will continue to refine and improve my approach in future projects to ensure the best possible learning outcomes.

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Who? - As outlined in the Learner Personas section of Part 1, the learner cohort will consist of Managers from across the Veolia Ireland (i.e. the Water, Waste and Energy business). This cohort consists of 40 employees. 4 Virtual Classroom Sessions will be delivered over the course of the first week of the programme.

Why? - The outcome of the Virtual Classroom sessions uses Bloom's Taxonomy to create a series of Learning Outcomes for participants. By the end of the Virtual Classroom session, participants will be able to:

1. Knowledge (Remembering):

Define performance management and its importance in organisational success.

Recall the key components of a performance management system.

Identify the benefits of conducting performance discussions.

2. Comprehension (Understanding):

Explain the purpose and objectives of performance discussions.

Summarise the steps involved in conducting effective performance discussions.

Describe the role of feedback in performance management.

3. Application (Applying):

Apply effective communication techniques to facilitate productive performance discussions.

Analyse performance data to identify areas of improvement and development needs.

Develop strategies for setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) performance goals.

4. Analysis (Analysing):

Evaluate the effectiveness of different performance management techniques.

Compare and contrast different approaches to performance discussions.

Assess the impact of performance discussions on employee engagement and motivation.

5. Synthesis (Creating):

Design an individual development plan that aligns with organisational goals and employee aspirations.

Create strategies for providing ongoing support and coaching to employees.

Develop a performance improvement plan for underperforming employees.

6. Evaluation (Evaluating):

Assess the effectiveness of individual development plans in driving employee growth and development.

Evaluate the impact of performance management on organisational performance.

Critique the strengths and weaknesses of different performance management systems.

These learning outcomes reflect a progression through Bloom's Taxonomy, guiding managers in acquiring foundational knowledge and skills while promoting critical thinking and the application of knowledge to real-world scenarios in Veolia.

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Part 2 - Scoping Document for Virtual Classroom on Performance Management, Performance Discussions and IDP Development Session for new managers in Veolia (2)

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Wireframe

Attached to this section is the wireframe of the Virtual Classroom which provides an overview of how the Virtual Classroom will will flow and the main touchpoints in the opening, core and closing sections

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Wireframe for Virtual Classroom Module on Performance Management and IDP Development 

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Content/Theme Overview:

Virtual Classroom Plan: Performance Management, performance discussions and IDP Development Session.

Objective: The objective of this virtual classroom session is to provide managers in Veolia with an overview of Performance Management and conducting effective one to one discussions, guiding them in creating effective Individual Development Plans (IDPs) within a condensed timeframe.

Session: The Virtual Classroom is designed using Gagne's Nine Events of Instruction, in order to provide a systematic framework for designing effective learning experiences.

A structured lesson plan for a virtual classroom on the subject of Performance Management and IDP Development, tailored to Managers in Veolia is outlined in the attachment.

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Part 2 - Session Plan for Virtual Classroom - Performance Management, Performance Discussions and IDP Development  (2)