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(Page 52) CONVERSATION MODEL: A. Read and listen to someone suggest a brand and a model. Then, practice this dialogue with a partner.

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(Page 52) CONVERSATION MODEL: A. Read and listen to someone suggest a brand and a model. Then, practice this dialogue with a partner.

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(Page 52) B. RHYTHM AND INTONATION Listen again and repeat. Then practice the Conversation Model with a partner.

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(Page 52) B. RHYTHM AND INTONATION Listen again and repeat. Then practice the Conversation Model with a partner.

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(Page 51) Read the definitions in the Replacing products box and then listen to the audio.

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(Page 51) Read the definitions in the Replacing products box and then listen to the audio.

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Say Think about the electronic products you have now.

Then ask:

Are any of your products broken?

Are any of your products obsolete?

Are any of your products defective?

Which products do you want to replace?

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(Page 52) A. FIND THE GRAMMAR: Find and underline three sentences with the present continuous in the Conversation Model.

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(Page 52) A. FIND THE GRAMMAR: Find and underline three sentences with the present continuous in the Conversation Model.

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(Page 53). CONVERSATION ACTIVATOR With a partner, change the Conversation Model. Use these ads or ones from a newspaper or online store. Change the activity and the adjective. Then change roles.

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(Page 53). CONVERSATION ACTIVATOR With a partner, change the Conversation Model. Use these ads or ones from a newspaper or online store. Change the activity and the adjective. Then change roles.

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(Page 56) Exercise 1. Describe the problems

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(Page 56) Exercise 1. Describe the problems

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B. Write the names of machines, appliances, and devices that sometimes ….

1. .… won't open or close.

For example: The doors won't open

2. .… won't turn on or off.

3. .… make a funny sound.

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(Page 56) Exercise 2. Describe the problems and make complaints.

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(Page 56) Exercise 2. Describe the problems and make complaints.

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Question: Choose 3 appliances (thiết bị). Make complaints and describe the problems for each appliance.

Step 1: Complain how bad your appliances are by using these phrases:

My .... (appliance) is .... (broken/on the blink/defective) again.

It's an absolute lemon/It's a piece of junk.

Step 2: Use these adjectives to describe machines/appliances/devices that sometimes (See Exercise 1 Section 3)

1. .… won't open or close.

For example: The freezer's door won't open

2. .… won't turn on or off.…

3. .… make a funny sound.…

Step 3: Tell your friends how you are going to deal with it (xử lý)

Let's get something more up-to-date.

Maybe it's fixable. Let's fix it.

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(Page 56) Exercise 3. Express sympathy for a problem.

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(Page 56) Exercise 3. Express sympathy for a problem.

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Question: Interview three friends about the problems with their appliances. Then, express sympathy and suggest a solution to their problem.

Interview A: Hi ...(name). How it's going?

Interview B (Miêu tả vấn đề + Than thở): My .... (appliance) is .... (broken/on the blink/defective) again. It's an absolute lemon.

Interview A: What's the problem?

Interview B (Miêu tả vấn đề cụ thể): The freezer's door won't open. The freezer also makes funny sounds.

Interview A (Gợi ý cách xử lý): I'm sorry to hear that. Let's get you something more up-to-date.

OR

Maybe it's fixable. Let's fix it.

Note: Interview B sử dụng lại bài nói ở Exercise 2 Section 3.

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(Page 57) Exercise 4. Complain the problems in the hotel room.

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(Page 57) Exercise 4. Complain the problems in the hotel room.

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ROLEPLAY
Create conversations between the front desk clerk and the hotel guests about things that don’t work. Make complaints about all the rooms in the picture.

RECYCLE THIS LANGUAGE

Telephone language

Hello?

This is room __.

Bye.

State a problem (See Exercises 2-3)

__ won’t open / close.

__ won’t turn on / off.

__ won’t flush / stop flushing.

__ isn’t working.

__ is clogged.

__ is making a funny sound.

__ is driving me crazy.

__ is broken.

Respond

What’s the problem?

I’m sorry to hear that.

Oh, no!

Well, that is a problem.

Example dialogue:
Clerk: Hello. Front desk. Can I help you?
Guest: This is room __. My .... (appliance) is .... (broken/on the blink/defective) again. It's an absolute lemon.

Clerk: I'm sorry to hear that. What's the problem?

Guest: The freezer's door won't open. The freezer also makes funny sounds.

Clerk: I’ll send someone right away.

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(Page 59) Exercise 5. Describe features of products

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(Page 59) Exercise 5. Describe features of products

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A. NOTEPADDING
Choose three good and three bad products that you own and one bad product (appliances, electronic products, gadgets, etc.). Write the good or bad features on the notepad.

Product | Brand | Good or bad features

Smartphone | IPhone| Affordable / up-to-date

Laptop | Dell | Obsolete / makes a funny sound

B. DISCUSSION
Describe the good and bad features of your products. Tell your classmates about all the good and bad features. Use your notepad.

Example sentences:

1. What products do you recommend?

"I like the new ... (iPhone smartphone). It’s affordable and up-to-date." (chọn ít nhất là 2 tính từ để miêu tả)

2. What products will you not recommend?

"I don’t recommend the ... (Dell Laptop). It’s obsolete and expensive."

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Questions

1. What kinds of features (tính năng) are important to you in a new computer?

I think a new computer should be .... (1) + lời giải thích ở phần A trang 58.

Example: I think a new computer should be convenient because I want a product that's easy to use.

Thế (1) bằng những tính từ sau ở trang 58:

Convenient

IPA: /kənˈviːniənt/

Definition: Thuận tiện, tiện lợi.

Popular

IPA: /ˈpɒpjʊlər/

Definition: Phổ biến, được nhiều người ưa chuộng.

Portable

IPA: /ˈpɔːtəbl/

Definition: Dễ mang theo, có tính di động.

Affordable

IPA: /əˈfɔːdəbl/

Definition: Có giá cả phải chăng, hợp túi tiền.

Guaranteed

IPA: /ˌɡærənˈtiːd/

Definition: Được bảo đảm, cam kết.

2. What kinds of features are important to you in a new washing machine?

3. What kinds of features are important to you in a new music system?

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Exercise 8: Read the passage on page 58 and answer these questions

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Exercise 8: Read the passage on page 58 and answer these questions

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1. What kind of product is this?

Answer: The kind of this product is ...

2. What is the name of the product?

3. Who wrote the information about this product?

Answer:.... wrote the information about this product

4. Does Music Lover 322 like this product? How do you know?

5. Who is Music Lover 322?

6. What does the Pro Musica come with?

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Exercise 9: Interview 2 friends and ask these questions

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Exercise 9: Interview 2 friends and ask these questions

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Read the review on page 58 and answer:

1. What is special about Pro Musica?

Answer: It plays different kinds of music at the same time.)

2. What else does Pro Musica come with?

3. Is Pro Musica easy or difficult to use

4. Is it large or small?

5. Is it inexpensive or expensive?

6. How does Music Lover 322 recommend Pro Musica?

Gợi ý: Answer questions 1-5 will show you how a person recommending a product

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Exercise 10: Review and recommend 3 gadgets to 2 friends.

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Exercise 10: Review and recommend 3 gadgets to 2 friends.

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Step 1: I want to recommend you .... (a smartphone/a laptop) from ...(Samsung/Apple).

Step 2: Answer these questions

What else does .... (a smartphone/a laptop + from Samsung/Apple ) come with?

Is .... easy or difficult to use?

Is ....large or small?

Is .... inexpensive or expensive?

What are its special features (tính năng đặc biệt)?

Gợi ý: .... (1) is .... (2)

(1): The name of your product (a smartphone from Samsung)

(2): The adjectives and their explanation below (những lời giải thích)

convenient: everything you need is built into the system

popular: All my friends love this system.

portable: you can take it with you when you travel

affordable: costs much less

guaranteed: you can return it for a full refund
For example, The iPhone 16 from Apple (1) is convenient (2). Everything you need is built into the system.

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Exercise 11 (Individual Presentation). Review and Recommend Three Products in front of class.

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Exercise 11 (Individual Presentation). Review and Recommend Three Products in front of class.

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Question 1: Use your response in Exercise 10 Section 3 to present 3 excellent products in front of the class.

Question 2: Listen to your friends. Record a video to explain why or why not you choose his recommended product.

Model Response for Question 1:

Hello everyone,

I want to recommend a smartphone from Apple: the iPhone 16.

(What else does the iPhone 16 come with?)

The iPhone 16 comes with everything you need, like a fast chip, a great camera, and a long-lasting battery.

(Is the iPhone 16 easy or difficult to use?)

The iPhone 16 is easy to use. Everything is built into the system.

(Is the iPhone 16 large or small?)

The iPhone 16 is portable. It’s small and easy to carry when you travel.

(Is the iPhone 16 inexpensive or expensive?)

The iPhone 16 is affordable because it gives great value for the price.

(What are its special features?)

The iPhone 16 is convenient—everything is built into the system. It’s popular because my friends love it. It’s portable, so you can take it anywhere, and it’s guaranteed, so you can return it if needed.

I highly recommend it!

Thank you for listening!

Model Response for Question 2:

Suggested Language for Students:

"The product my friend recommended is _______. It is _______ (convenient, popular, or portable).

"I agree with my friend because _______(everything you need is built into the system - xem lại exercise 10)."

If you disagree with your friends, say:

"I /would not choose this product because _______(obsolete/defective/expensive)."

"Instead, I would recommend _______ because it’s more _______(up-to-date/terrific/affordable)."

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Listen to the conversations about problems with products and appliances. Then record yourself answering these two questions in full sentence.

1. What is the product being described?

2. What is the problem with that product?

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Exercise 13 (Page 60): Use present continuous for questions and answers

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Exercise 13 (Page 60): Use present continuous for questions and answers

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Complete each conversation with a question in the present continuous. Then, with a friend, record answering these two questions in full sentence. (More than one question is possible.)

1. A: Where ___________________________ tomorrow?
B: We’re going to My Electronics World. Want to come along?

Example:

A: Where are you going tomorrow?
B: We’re going to My Electronics World. Want to come along?

1. A: _______________ you _______________ a new camera?
B: Yes. Our old camera is obsolete. It’s not digital.

2. A: When ___________________________?
B: He’s getting a smartphone for his birthday.

3. A: What ___________________________?
B: Tomorrow? We’re fixing our old printer.

4. A: What ___________________________?
B: Right now? We’re eating dinner.

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Exercise 14 (Page 60). Choose the right word

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Exercise 14 (Page 60). Choose the right word

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C. Complete each statement. Circle the correct word or phrase. Close your book and record yourself reading the answer.

1 This new toilet is (defective / portable). It doesn't flush.

2 I think my TV is (affordable / broken). I hope it's fixable.

3 Your computer is probably (obsolete / up-to-date). You should get a new one.

4 This scanner is really a piece of junk. I think we should get (an upgrade / a lemon).

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Exercise 15 (Page 61): List all appliances you can remember

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Exercise 15 (Page 61): List all appliances you can remember

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1. Form teams. Study the products in Pictures 1 and 2 for two minutes. Then close your books. With your team, make a list of what you saw. The team with the most correct words after one minute wins.

2. Form teams. Study the names and activities in Picture 1 for two minutes. Then close your books. Ask another team yes/no questions about the people, using the present continuous. (Teams get one point for each correct answer.) For example:
Q: Is Jane studying?
A: No, she isn’t.

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Q1: Point to the people in Picture 1. Ask and answer information questions, using the present continuous.
For example:
Q: What’s Jane doing?
A: She’s listening to music.

.

Q2: Create a conversation for the people in Picture 2.
For example:
A: The Disheroo is affordable. And it’s guaranteed.
B: But they say it’s a piece of junk. Let’s get the Kitchenmax. It’s expensive, but it’s very popular.

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PAIR WORK

1. Point to the people in Picture 1. Ask and answer information questions, using the present continuous.
For example:
Q: What’s Jane doing?
A: She’s listening to music.

2. Create a conversation for the people in Picture 2.
For example:
A: The Disheroo is affordable. And it’s guaranteed.
B: But they say it’s a piece of junk. Let’s get the Kitchenmax. It’s expensive, but it’s very popular.

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Exercise 6: Make complaints, describe problems, and suggest new products.

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Exercise 6: Make complaints, describe problems, and suggest new products.

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Question: Choose 2 appliances (thiết bị). Make complaints and describe the problems for each appliance.

Step 1: Complain how bad are your appliances by using these phrases:

My .... (appliance) is .... (broken/on the blink/defective) again. It's an absolute lemon/It's a piece of junk.

Step 2: Use these adjectives to describe machines/appliances/devices that sometimes (See Exercise 1 Section 3)

1. .… won't open or close.

For example: The freezer's door won't open

2. .… won't turn on or off.…

3. .… make a funny sound.…

***Step 3: Recommend a new good product (See Exercise 5 Section 2)

Product | Brand | Good or bad features

Smartphone | IPhone| Affordable + fast

Laptop | Axus| Up-to-date/terrific

Example sentences:

"I recommend the new iPhone smartphone. It’s affordable and fast."

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(Page 54) Express sympathy for a problem

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(Page 54) Express sympathy for a problem

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Read and listen to people describing problems. Interview 3 friends.

Change the (1) appliances, (2) ways to sympathise, and (3) negative descriptions.