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1) First check if zoom registers your camera

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1) First check if zoom registers your camera

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On the zoom launcher go to settings and click the video tab. Here in the big rectangle where you should be able to see yourself, but if not look at the setting right underneath it labeled 𝗰𝗮𝗺𝗲𝗿𝗮. Click the drop down next to camera, the names on that list are all the cameras that zoom can use. Check to make sure the one selected is actually the one you want to use.

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2) If your camera wont appear in zoom settings

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2) If your camera wont appear in zoom settings

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If in the drop down menu, the name of your camera isn't there, that probably means that your camera isn't plugged in properly. Check to make sure that if your using an external camera, that the USB is plugged in properly and everything is connected properly.

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1) Enable microphone access on your device

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1) Enable microphone access on your device

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On your gadget, go to the settings application and make your your microphone is enabled for zoom.

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Sometimes, just restarting your device can fix the problem

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How to check if your connection is good or not.

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How to check if your connection is good or not.

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Go to this website:  https://www.speedtest.net/
Press the big go button and wait for the test to stop. A good score would be around 10 - 15 Mbps download and upload speeds, although for more internet heavy tasks, more download/upload would be nice.

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Honestly if your internet is really terrible then there isn't really anything you can do because its pretty much up to your internet provider if your internet will be good. However there are some quick things you can do to improve the stability of your connection, namely using an Ethernet cable, some people probably wont be able to because you would need to be next to an Ethernet out put, but plugging your computer into Ethernet gives you much higher internet speeds.  Another way is to make sure you are not downloading anything, or make sure that your family isn't using up the bandwidth by downloading stuff on their device..

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2) Make sure to check if you are using the right device 

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2) Make sure to check if you are using the right device 

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If you are using a computer, it might have multiple input devices/microphones. Some of them do not input your voice. In this image my headset is the Razer kraken x, yours will be different, you will have to find which input device works for you

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To join a zoom meeting, there are 2 simple ways. The first one, is to simply click the link that the teacher sent you. The second, is to enter the meeting ID and Password that the teacher has given.

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Check if you used the right zoom code and passcode, if you still cant connect check your internet or ask one of us for help

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TECHNIQUE 1
check is you have a sustainable wifi connecting by searching something on your browser.
TECHNIQUE 2
If you have not downloaded the zoom application, to access the setting (zoom download link: https://zoom.us/download )

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STEP 1
access your system preferences
STEP 2
click security and privacy (looks like a house )

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TIP #1
Check your storage of you are running low on storage try clearing some of the document that are taking up the most storage or if you will need them for future try uploading it too google drive.
TIP #2
There might be alot of tabs open on your search browser, there might be alot of applications open on your device, so try closing some apps you wont need.
TIP #3
Your device might be running low on battery.