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Last day of Internship. Issuing tax invoice and hotel voucher for customer

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Making room reservation of Palm Beach Spa & Resort for customer

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Making room reservation on Damai Beach Resort for customers

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Issuing tax invoice for customers that bought tour during the day of conference

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Replacement leave

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College of Surgeons Annual Meeting 2017 at Pullman Hotel

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College of Surgeons Annual Meeting 2017 at Pullman Hotel + Gala Dinner at Hilton Hotel

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College of Surgeons Annual Meeting 2017 at Pullman Hotel

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International Hornbill Conference 2017 at Riverside Majestic Hotel

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International Hornbill Conference 2017 at Riverside Majestic Hotel

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International Hornbill Conference 2017 at Riverside Majestic Hotel

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Key in service order form from 2016 - 2017

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Making room reservation of Damai Beach Resort for customers

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Minitry Public Utility 2017 Gala Dinner at Hilton Kuching

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Issuing hotel voucher and issuing tax invoice for customers

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Public Holiday (Wesak Day)

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Key in service order form from 2015 to 2016

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Making room reservation of Palm Beach Spa & Resort for customers

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Issuing service order and hotel voucher for customers

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Key in weekly programme

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De file

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Making room reservation of Damai Beach Resort for customers

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Making reservation on tour package

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Issuing tour expenses for tour guide

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Making reservation on tour package for customer

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Issuing tor expenses for tour guide

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Improving communication skills by dealing with customers

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Understanding the process of making reservation on a tour

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Issuing tour expenses for tour guide

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Understanding the pick up time and the feeding time and also the show time of different attractions

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Having the chance to direct communicate with foreigner.

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Understanding the tour packages sell at Inbound Department.

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Being transferred to counter at Pullman Hotel. A counter is set at Pullman Hotel by selling the tour packages of Inbound to walk in guest

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Key in airport check in information for customers with their tour leader name and contact number stated.

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Claiming travel insurance for customer

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Making quotation of air ticket and buy air ticket for customer

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Applying Australia Visa for customer

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Issuing tax invoice, buying travel insurance for customer

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Buying travel insurance for customer

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Making airline quotation for customer

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Making room reservation of Damai Beach Resort for customer

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Issuing tax invoice for customer

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Send an email of tour itinerary with price to customers

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Making quotation of tour for customers

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Buying air ticket for customers

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De file

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Issuing

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Making room reservation for Damai Beach Resort for customers

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Claiming travel insurance for customers

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Issuing tax invoice, buying travel insurance for customers

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Buying travel insurance for customer

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Issuing service order for ICE Holidays Sdn bhd regrading 8D5N Italy Special, buying travel insurance, issuing tax invoice and checking GD gift.

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Calculating and checking the amount of MHTT Matta Fair customers booking form. Buying Travel insurance for customers and issuing tax invoice.

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Filing cases of MHTT of Matta Fair and inserting invoice number into payment summary of Golden Destination tour and issue pro forma for customers.

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Buy travel insurance for customerRather than that, I was assigned to issue tax invoice and pro forma for customers.

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Issuing tax invoice , making reservation for Damai Puri Resort and checking MHTT Matta Fair booking form.

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Answering phone call and help customers to check for the available room type for certain period of time.

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Key in customers and tour details of Malaysia Harmony. After that, I scanned the tour booking form that signed by customers during Matta Fair 2017 and email to the staff of Malaysia Harmony to reconfirm the booking with them.

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Open tax invoice and buying travel insurance for customers that bought package during Matta Fair 2017.

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After complete key in customers and tour details, I was assigned to open original receipt based on the temporary receipt opened during Matta Fair event.

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Today I key in the customers details and tour details of packages of Golden Destination into Ms Excel.

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After Matta Fair event ended, there are lots of things needed to be followed up. Today I unpacked items that bought to Matta Fair 2017.

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Last day of Matta Fair. Busy day

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Second day of Matta Fair 2017. From the experience of the first day of Matta Fair, I have been more familiar with the details and price of products of company.

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First day of Sarawak Matta Fair 2017. Besides our company, our wholesalers from Kuala Lumpur came which are Golden Destination and Malaysia Harmony came to Kuching to give us support and encourage the sales of their products during this event. With their presence, I have the chance to learn more details about the products and the right way to promote the product.

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Print out the latest itinerary of two wholesalers of company which are Golden Destination and Malaysia Harmony for the purpose of Sarawak March Matta Fair 2017. After that, I being brief regrading the price and details of products of company sell

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Continue filing itinerary of different places and opening tax invoice of customers

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Arranging itinerary for different places and file it systematically for the purpose of Sarawak Matta Fair 2017 on 10 March 2017.

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Today I helped different customers bought AXA travel insurance. Besides, I was assigned to open a tax invoice for customer.

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Today I was assigned to insert passport picture of customers into MS Word and print it out. After print it out, I open a service order form for those customers and email to the travel agency that handle the case attach which is ICE Holidays Sdn Bhd with the attachment of document of passport picture of customers and the service order.

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Fouth day at Outbound. Same with last few days, I helped customers to buy travel insurance and open tax invoice for them. Besides, I also learnt how to open a proforma invoice for customers.

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Third day at Outbound department. Today I still assigned to help customers buy travel insurance. Besides, I also assigned to open a service order form for customer

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Second day at Outbound department. Today, I have learnt how to open a tax invoice for customer and how to calculate the GST price for the tax invoice. Furthermore, I also been assigned to help customers buy travel insurance via AXA insurance.

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Today, I was assigned to Outbound department after having my internship at Inbound department for a month. At Outbound, I have learnt how to use photocopy machine. Besides, I was assigned to fill in the departure and arrival card for customers and attach their passport with company's passport cover.

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Finally, I completely key in all the email address, companies name, company websites and contact person for the purpose of Sarawak Timber & SME 2017 with a total number of 4850.

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Repeatedly, I continue typing the company name, email address, contact person and company websites of companies for the use of Sarawak Timber& SME 2017  using Ms Excel.

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Repeatedly, I continue typing the company name, email address, contact person and company websites of companies for the use of Sarawak Timber& SME 2017  using Ms Excel.

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Repeatedly, I continue typing the company name, email address, contact person and company websites of companies for the use of Sarawak Timber& SME 2017  using Ms Excel.

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Again, I continue typing the company name, email address, contact person and company websites of companies for the use of Sarawak Timber& SME 2017  using Ms Excel.

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Today still the same.I continue typing the company name, email address, contact person and company websites of companies for the use of Sarawak Timber& SME 2017  using Ms Excel.

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Today I continue typing the company name, email address, contact person and company websites of companies for the use of Sarawak Timber& SME 2017  using Ms Excel.

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Today I continue typing the company name, email address, contact person and company websites of companies for the use of Sarawak Timber& SME 2017  using Ms Excel. Besides, I attended the monthly staffs meeting that held by our Managing Director, Miss Mok. The meeting started from 10.50am until 1.15pm.

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Today I continue to type company name, email address, contact person and company websites of companies for the use of Sarawak Timber& SME 2017  using MS EXCEL

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Today I was assigned by the Managing Director of the company, Miss Mok to type few books of company name, email address, contact person and company websites for the use of Sarawak Timber& SME 2017 using MS Excel.

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The task of the day is to correct the brochures of company by using marker pen to cross up the unused email address and studying the optional tour that provided by the company. From the optional tour that I studied, I have learnt that there is a showtime for Sarawak Cultural Village which is at 11.15am until 12.30pm; the feeding time of Semenggoh Orang Utan is at 9am and 3pm while the feeding time of Jong Crocodile Farm is at 11am and 3pm.

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Today I was assigned to answer the phone call pf company and studying the weekly programme book from 09/11/15-10/12/16. Besides, I was assigned to help the managing director Miss Mok to type a document of the background of STIDC and MID

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Today task is reading weekly programme book from 09/11/2015-10/12/2016

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It' Sunday and the company do not operate during Sunday.

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Sixth day of internship. It's Saturday and I finished my work at 1pm. The task for today is continue to study the weekly programme book that previously done by the staffs of the company.

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Fifth day of internship. Today I continue learning the Service Order form and learning the short form terms that normally used by the company. In the meantime, I was assigned to attach the name card of the company to the brochures of comp

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Fourth day of internship. Today I continue writing the head title of daily programme book. After i done writing the whole book, I was give the opportunity to study the service order form. By studying the SO form, I got to know what is the meaning of VOID, NTA, Attn, the condition of FOC in restaurants, the different purpose of different colour of SO form and etc.

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Third day of internship. Today I was assigned to draw line and write head title in a book of daily programme of the company.

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It's the second of internship. It goes a little bit well compared to the first day. The task given for today is to correct the tax invoice sheet by crossing the unused bank account number and reading through all the files and documents of previous intern done through computer. From that, I get to know what is Booking Form looks like, how does tax invoice is made, what is the products of company with details and the details of company such as the organization chart, the detail of the job scope of each posts and etc.

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It's my first day of Internship at Cat City Holidays Sdn. Bhd. During the first day of my job, I have been leaded by the head of Human Resource, Madam Annie and had the session of introduction to each of the staffs at the company. In the meantime, she also briefly explained the rules and regulations to me. The first task that I get during the first day is correcting two boxes of the company brochures by erasing the unused email address.