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Best Business Phone Service Providers in Canada

At the risk of stating the obvious, no business can hope to survive without a proper communication channel connecting it to its pool of clients and customers. In other words, you need a robust communication system that helps the parties your business associates with reach out to you without any hurdles. With a diverse range of plans and options to choose from, Intratel offers an impeccable business phone service that facilitates convenient conversation and helps build lasting customer relationships.

We equip your business with the best alternative to traditional phone lines and promote hassle-free communication. You can respond, direct and monitor large volumes of calls effortlessly with phone cloud-based phone systems like Voice-Over-IP, Call Center Management and Hosted IBX, etc. Over the years, we've helped many businesses establish an immaculate network with their associates. As such, we've been lauded as one of the best business phone service providers in the Industry today.
Robust Business Phone Services Tailored for All Types of Businesses
When it comes to local phone service providers in Canada, we offer a diverse range of solutions to make business communication as effortless as possible. Our solutions include:
VoIP Phone Lines
Intratel offers unbeatable prices for VoIP business phones. Starting at just $16.95 monthly, we offer the most affordable business phone service. Build lasting customer relationships with dedicated phone lines that allow you to:
Call Centre Solutions
Set up a customer-focused call centre that's fully customized according to the volume of operations, so your customers can get the service they need:
Hosted PBX Solutions
Intratel offers all the leading features of hosted PBX, but without the cost. Our cloud-hosted PBX service is scalable according to the growth of your enterprise, allowing you to select and equip your business with the PBX services you need.
Cloud Contact Centre Solutions
Intratel offers a revolutionary cloud call centre service to empower businesses like yours with state-of-the-art customer experience solutions. Deployable within minutes, your team can answer, direct, and report on calls and customer queries from virtually anywhere.

Expert call management through a dedicated platform with intuitive controls

Leverage cloud-based solutions to collaborate with agents, organize workflows, and track progress through consistent call monitoring and aggregated analytics

Connect the cloud call centre platform to customer management software, such as Salesforce and ZenDesk.

High Speed Internet
While Intratel's voice services work with nearly any high speed Internet, we provide reliable Internet service to complement our voice offerings. Some of our features:
Live Answer Services
We provide 24-7 inbound and outbound contact centre services. We are highly focused on coaching and training our representatives to provide the same exceptional service to customers while saving your company the cost of hiring, training, and employing in-house support staff.

Customized packages to suit your individual needs

Bi-lingual (French and English)

24-7 Help desk

All calls recorded for quality assurance

Caller ID captured

Sales lead generation

Survey calls

Email / SMS communications & management

Features Secure Toll-Free Numbers for Your Business
As the best local phone service provider in Canada, Intratel can help your business get toll-free numbers that come with Hosted PBX, Call Centre Solutions, VoIP, and On-Premise PBX
SIP Trunking
Regardless of your business's size, we can arm your business with SIP Trunking to effectively enhance the reliability and decrease the costs of your phone system. Intratel's SIP Trunking is available with Call Centre Solutions, VoIP, and On-Premise PBX
PBX Management
Monitor and manage all crucial aspects of on-premise PBX phone system with Intratel's web-based PBX management software. The software also helps you automatically configure or upgrade phone systems.
Voicemail to Email
Leverage our voicemail to email feature, available with Intratel's On-Premise PBX and Hosted PBX systems, which allows you to access voicemails anytime, anywhere via your emails.
Virtual Receptionist
Never miss a call with Intratel's auto attendant feature that will attend calls on your behalf with a customized professional greeting any time of the day. This features is available with Intratel's On-Premise PBX and Hosted PBX phone service.
Call Recording
Record Calls, Listen-in on live calls, etc. with Intratel's call recording feature for call centres, and PBX phone services. Both outbound and inbound calls can be recorded automatically. These recordings can be accessed and downloaded anytime.
Multi Line Business Phone Service
Create multiple extensions for a single phone line. All phone extensions are easy to manage and allow callers to connect to the right person at all times by dialling the extension number that best suits their requirement.
Video Conferencing Solutions
Get business-grade, secure and fully-integrated video conferencing solutions with Intratel's On-Premise PBX and Hosted PBX phone service. Our video conferences accommodate up to 100 participants and feature no time limits.

Trusted by Canadian Businesses

Testimonials

Spectrum Patient Services (SPS) was undergoing a major expansion when they found that they had reached the limit of their current telephone infrastructure. Intratel replaced the legacy telephone system with an adaptable and scalable PBX system that would grow with their business. Significant cost savings have since been realized through reduced intra-office long distance charges and system management costs. In addition, they have been able to enhance the customer experience with their company through better queue management options.

Spectrum Patient Services

Kodarin Industries and BlueSky Process Solutions shared an office space and ownership, but had separate phone systems and multiple telephone bills. Intratel upgraded the two companies' Internet connection and consolidated their telephones and billing onto one system, while maintaining company specific phone numbers. Both companies' telephone costs have been reduce by at least 50% month over month, and users have been especially impressed with the integration of the phone system with their Outlook/Exchange messaging system.

Kodarin Industries and BlueSky Process Solutions

Connex Health was planning a decentralization of their operations in order to realize greater efficiencies from their employees, and as part of the process were downsizing and moving the company to a new office. Intratel leveraged the features of the new phone system they installed to virtualize the office and enhance the customer experience. All inbound calls through the main company number are now routed directly to the employee's remote office, and if unanswered, to voicemail or the employee's cellular phone. The company has been able to expand its geographic footprint and better serve its customers while reducing costs.

MDG Computers was locked in a long-term contract for telephone service but was looking for a way to reduce support costs and increase the scalability of their call centre infrastructure. Intratel set up a hybrid phone system, using their PBX to address the issues of support costs and system scalability, while continuing to use the phone company's telephone lines and avoiding expensive contract cancellation penalties. As contracts expire, more and more of the infrastructure is migrated to the new system, increasing the functionality and flexibility of the system while drastically reducing infrastructure and support costs.

Find the phone solution that's right for your business

We know you have many options in choosing your telecom partner, find out what makes us better HERE

Entry Level

Just the Essentials

Up to 10 users

Includes 1 Local Line

Unlimited Calling in Canada

IVR / Voice Menu Auto Attendant

3.5 Cents / Minute USA Calling

Call Waiting

Music on Hold

Caller ID

Call Forward Always / Busy / Selective

Find Me / Follow Me

3-Way Calling

Call Blocking

Do Not Disturb

Supervised / Blind Transfers

Busy Lamp Field

Voicemail to Email

Business Standard

Great Value!

Scales to Unlimited Extensions

Customized IVR / Voice Menus / Auto Attendant

Unlimited USA / Canada Calling

Free Desktop App

Toll Free # with 250 Minutes*

Free Mobile Softphone Apps

Call Parking

Call Waiting

Customized Music on Hold

Call Recording Add-on Available

Call Queuing

Hunt Groups

Web Portal Call Logs

Directed Call Pickup

Caller ID

3 Way Calling

Voicemail to Email

Extension Monitoring

Web Provisioning

Multi-Point Redundancy Built In

Business Premium

Bundle More & Save!

Scales to Unlimited Extensions

Free HD IP Phone Rental

Free Mobile Softphone App

Secure Video Conferencing*

Customized IVR / Voice Menus

Unlimited USA / Canada Calling

Call Parking

Call Waiting

Customized Music on Hold

Call Recording Included

Toll Free # with 1,000 Minutes

Business SMS

Digital Fax Included

Call Queuing

Advanced call handling - whisper, barge etc

Digital 2-Way Faxing

Caller ID

3 Way Calling

Voicemail to Email

Extension Monitoring

Web Provisioning

Multi-Point Redundancy Built In

VoIP Phone Lines Leverage Hybrid Solutions

Use Intratel's Phone Lines with your Existing Legacy Phone System, save on long distance and enjoy the level of customer service expected by businesses today!

On-Premise PBX For Business

For larger companies, all the features of Hosted PBX plus more! Reduce monthly costs by investing in your own PBX system up front. Medium size to large call centres, Intratel's custom-built phone systems have Advanced Queue Monitoring, Call Recording, and Voice Conferencing Built In!

Add-Ons

A la carte options for businesses that need them.

Our service pledge

#1 in Quality, #1 in Customer Service

Personal service that's 100% Canadian

Delivering affordable quality

Your satisfaction is guaranteed

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Best Business Phone Service Providers in Canada

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Best Business Phone Service Providers in Canada At the risk of stating the obvious, no business can hope to survive without a proper communication channel connecting it to its pool of clients and customers. In other words, you need a robust communication system that helps the parties your business associates with reach out to you without any hurdles.