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4/7/2017
Today i start worked in Hotel Jannah. i came to worked at 9 am. i the morning Kak Ani the hotel manager give me short briefing about the work i need to. so i need to be rooms keeping in the hotel. after that Kak Tikah take over the briefing and show me around the hotel, room and facilities store. Than the work start!. Kak Tikah show me how to clean the room and what stuff need to bring into the rooms and what need to change. She also show me where all dirty sheet need to put and to be cleaned.

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Today's work really tiring because of room cleaning problem. The problem are the air conditioner leak into the room. It happen because the air conditioner was on non stop. we need to dry the floor first before cleaning the room like changing the bed sheet because we don't want the bed sheet get wet from the leaking water. The second problem is there is a lot of trash all over the room. These problem make the cleaning process slow down and we take 2 hour to clean one room. One more thing is toilet cleaning. Before cleaning the toilet bowl make sure you flush first because you don't want to see what inside. hahaha!.

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6/7/2017
In the morning the working routine is the same. Start with room cleaning but today we did it without supervisor. I clean one room take almost half an hour. I take longer to clean because I keep forget to take the important thing so I keep come and go to take the stuff. After cleaning, i take out the trash after that take the dirty laundry to wash it. After all the laundry washed me and my friend hang all the laundry at the cloth hanger. In the evening at 4 all the hotel worker except part time worked have meeting with the hotel owner. After meeting the banquet started. we having bihun sup, mee sanggul, agar-agar, and kuih raya for the banquet. All the foods are made by the worker.

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7/7/2017
Every morning I start my work with room cleaning but today I sweeping in front the hotel, hotel lobby, and office before house keeping. Went house keeping started it not just cleaning the room it also dusting entire room and corridor to remove all the spider webs and dust. It really tiring to clean all the room even though I just sweep the floor after the other dusting the cabinet and ceiling.

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8/7/17
Today is a busy day. There are 4 rooms to clean so I divided into 2 rooms each with my friend. So I cleaning 2 rooms alone luckily it just single bed room. So it easy for me to clean it. Then after I finish clean the 2 rooms i rest a little bit and continue another 2 bed rooms all by myself again. It really tiring. other than cleaning the room i learn to check out for the customer. it really easy. the customer give the key, press check out button on the screen and then give cash receipt and the deposit.

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9/7/17
Usually my work in the morning is cleaning the hotel rooms but today I am at the reception desk. I am in charge to take the hotel room key from the customer and make a check out for them and give back their deposit. I also learn to make check in for the new customers.

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As usual my friend and I divided the keys room. I clean room at the ground floor and he clean room in the upper floor. First I only need to clean 3 room but later one by one customers stay in room in the ground floor check out and it almost all room in the ground floor I cleaned. In the evening I learn how to manage the company bills and document. Kak Ani says that personal expenses and company expenses cannot be mix. They need to be separate in different file. She also said all expenses need to be recorded in the file so we can detect where all the money are use to.

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11/7/17
rooms i need to clean today only 6, so not so busy today. i cleaned 3 and my friend cleaned other 3 rooms. after i finished clean all rooms i continue recorded all document into a book and keep the documents in a file. today many customers come check in. i also can make a book a room for the customers. weather today is cloudy so all the cloths that all ready wash were send to the laundry to drying all the cloths

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12/7/17
oday the weather still cloudy and when I went to get all the stuff for the room. I found out the towels are run out because the towels were still at the laundry. They still did not return the towels back to the hotel. So there are 10 rooms did not have towels. Kak Ani said if customers come to check in give towel to the customers at the counter.

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13/7/17
I hate when someone left the room very messy and cigarette smell really strong. The smell really strong till we need to change the bed sheet and blanket cover. We need to let the room door open to make the cigarette smell gone. I also learn to extend customers check in. It not that hard it just need to add payment and record it in the book.

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14/7/17
On weekend were busy day. This morning only two person in charge to clean the rooms. First we clean rooms in the upper floor. Its really tiring because the customers check out one by one so the numbers of rooms need to be cleaned increase one by one. I thought I cleaned the last room but sadly another rooms I need to clean because the customers check out just now.

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15/7/17
Today not as busy as yesterday. It kinda relax today no rushing. Well to relax till I feel really boring because there nothing to do after all rooms have been cleaned. I just sit there and waiting customers to come check in or booking hotel room. The hotel rooms that has leaking problem already fixed and we cleaned today. The room can be sold to the customers start tomorrow.

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Weekend is really busy day but on Monday also busy day because many customers check out today. We also been scolded by Kak Ani because we cleaned the rooms really slow. The weather today so nice and we can hang all the laundry at the hanger behind the hotel building. On the evening I take keys and give back customers deposit when they check out from the hotel. I also receive call from customers asked about the hotel rooms and booked rooms.

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In the day I work at the Hotel Jannah, only Amirul and I work in morning shift. Kak Ani did not come to work because she was sick. So we take turn to do work. I went first to cleaned ground floor rooms. After that Amirul turn to clean upper floor rooms. While he cleaned rooms in the upper floor, I went to do house cleaning.

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During aidilfitri banquet.