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Sales agents PC EthIL client disappear during the day  even when the agent on a call and need to install manually again-  Naga/Abhijith/ Vivek

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Invitees or their representative must attend the release PIR

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Technical handover to BA and L1 to L3 support regards the on going changes : Add this in the prereleae check list after merging merges into MAIN - Vathana

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send the deployment team to do the post deployment tasks. add a step in octopus - Vathana

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sanitise check on Training and Prod copy after the update- Vathana to update the itwiki page and Anshuman has to do from the next release

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Client should push through SCCM into the IVT Tester PC , not through the install IT on the release day(Step 10) - Anshuman

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Post release tasks should happen on Sunday - Naga/Abhijith/Vivek

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Training DB need to be updated after every release- Dinesh

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Increase the bandwidth in commvault as it takes longer some time regards prod copy and daily back up  - Dinesh

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SCCM rollout process as it didn't happen properly and took longer time during the deployment - Naga/Abhijith/ Vivek

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On Monday morning at 8am after the release , we need people to support for desk top support(SCCM), L2 - Anshuman/ part of the release document

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Checklist for the dry run rebuild, should be in itwiki page  - Dinesh

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Follow up with desk top support team regards client MSI issues in dry run env. - Troy

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Post release tasks didn't drag on for weeks afterwards

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Post release tasks didn't drag on for weeks afterwards

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Old Prod EthIL client was not removed in installIT and there were two prod EthIL client versions and it made the confusion

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Most of the post deployment tasks like new EthIL clients and DB in prod copy, training not updated

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Non prod environments deployed through octopus, no more manual deployment

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Release dev. lead didn't need to be online or in the office, not even got the call. EthIL Deployment is robust

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Release is smooth, Anshuman did a good job by doing by himself

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Business was not informed there was going to be an EthIL release at all

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Business was not informed there was going to be an EthIL release at all

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Should we give more of a handover to the support team, including Jill and Anil, so they can handle any queries after a release?

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Did the release resources turn up on time?

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Did the release resources turn up on time?

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it went for 2 hours during the deployment, usually take around 30 mins for 80% rollout and didn't push out the clients to all the machines either

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Daily production back up is not available after the release

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Who gets notified when Prod Copy or Training DBs don't get updated?

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Who gets notified when Prod Copy or Training DBs don't get updated?

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Who does PVT on Prod copy and Training on Sunday?

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Who does PVT on Prod copy and Training on Sunday?

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Training team could not access ETHIL this morning.

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Business was not informed about the need to re-inistall their ETHI application.

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Business was not informed about the need to re-inistall their ETHI application.

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Some teams have lost upto an hour+ of productivity this morn

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ETHIL client not updated on Agents machines. 

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ETHIL client not updated on Agents machines. 

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A lot of agents on the sales floor had issues starting their ETHIL application.

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Replication database option 'sync with backup' issue during the disable replication step

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Replication database option 'sync with backup' issue during the disable replication step

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Since the DB was set up in Simple recovery instead of full during the dry run

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EthIL and ILSA service accounts didn't  have the execute/read permission access on the dry run env.

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was not available on the dry run day even we passed the msi on Thursday to the desktop support team