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Day 10
I have to study the cafe menu before serve the customer. This is because if the customer have any question about the menu we can efficiently to answer their question immediately and also a can make recommendations for them. We need to concern about customer special remark in order to avoid customer unsatisfaction

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Day 8
There was lack of customer after weekend. I get the chance to learn making several type of drink during free time. There are several particular ingredient that need to recognize and also need to ensure the measurement of drink is correct. This is because the taste of the drink will become different if we adding more or less of the ingredients.

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Day 7
Yesterday is a off day of cafe which is Monday. Today I need to collect payment from the customer, before customer make a payment I need to ensure the total amount of the meal costs is same with the order that placed by customer. Therefore we have to alert and make sure the amount payment is match with the customer order.

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Day 5
Today Saturday , the cafe will have a lot of people compair with weekdays. So I have to quickly take order and serve the food and beverage to the customer . Besides that , also need to quickly clean up the table after the customer leave to ensure another customer to have a available seat to enjoy their meal or coffee.

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Day 6
It was an exhausted day for me, is totally tired as yesterday. This is because I have to deal with customer. Most of them is come with their family and some of them are come to the cafe for chilling with friend. The job scope of daily routine same with yesterday.

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Day 3
As a waitress the basic job description is to take orders and serve the food and beverage to customers. In this description I have learn about how to note down customers order and also can learn the way to deal and communicate with customers in a polite way. Therefore, I will check with customers to ensure that they are enjoying their meals and have any of the suggestion or problem that can take action to correct any problems. This is because we need to futile the need and wants of the customer.

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Day 9
The cafe have provide a special menu everyday, my job responsibility is to inform the customer about the special menu. Before promote the special menu, chef will provide a short briefing before we promote the daily special menu. We need to ensure the information is appropriate when deliver to customer.

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Day 2
Before ,started the business hour , need to swept the floor , mop the floor and wipe all the table and chair of the cafe to make sure it was clean and tidy. This also the daily routine for my job scope.

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Day 1
Today is the first day for me to do my SIEP 3 at Old Skool Cafe & Pastry which located at Kuantan Pahang. I have been introduced myself to other coworkers, my supervisor and also the owner of the cafe. After that, have been exposed to a short briefing with my supervisor about the daily duty such as cleanliness and daily operation of the cafe

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Day 4
After I learn how to take order from customer I will learn about how to key in the order in to the computer system. Then the order from customer will automatically transform to kitchen staff .