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Getting to know the background can help irradicate many prejudice conceptions towards the family including the student - be a reassuring voice to them because at the end of the day they love their children and want the best for them. COMMUNICATE OPENLY and try not to say NO to their suggestions immediately (explore options to check for feasibility)

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Build a network with teachers who are optimistic and willing to work with children with SEN - spend the effort to communicate with your colleagues to ensure remaining on the same page when it comes to aiding a student (avoids power struggle)

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Spend time learning about the student before thinking about the interventions - their interests, personal life. Helps to see them as individuals than cases

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Maintaining a good relationship with parents is key in ensuring the continuity of our intervention for our students. The parents would be able to reinforce what the student has learned in school to help the student register the skill steps in their long term memory.

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Being a supportive colleague is essential in building rapport and trust with your colleagues. Being able to work well with your colleagues will also positively impact how the two of you work together as a team to support the student, which would result in more effective intervention for the student.

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Connecting with the students' interests and outside curriculum activities can be beneficial in gaining the trust of the students and showing that you care about their development outside academics. After building rapport, it would be easier for the SENO to teach the students as they would be more receptive to listening to the SENO.

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Establishing open communication with parents involves highlighting their child's strengths and positivity, then collaborating to develop strategies that foster growth and success.

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Effective collaboration with teachers requires clear communication, respect for boundaries, and a tactful approach that prioritises student support.

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Building rapport, understanding individual interests, and showing empathy helps students feel comfortable and motivated to achieve their goals.

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When working with parents, have an open communication with them to build a strong foundation and rapport for a good working relationship. Let parents know they are being heard while balancing their expectations and schools ability to help.

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We set the correct stage that the school are keen to render support to the students hence build positive relationship, open-communication, respect parents' values and family culture are important with working with them.

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Building positive relationship with colleagues allows us to work harmonious and understand each others roles and expectations. Having open communication and understanding their teaching goals would help us to undertsand the challenges further and craft the appropriate strategies that work with the teachers and to meet the student's learning needs.

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Have a common objective when collaboratively working with the teachers so that everyone can work towards it with different kind of support. At the same time, get to know them during informal settings to develop better understanding and cooperation.

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Building a positive student and teacher relationship will help us to understand the students and build trust with them. Gaining their trust would help us to know the students' goals and aspiration that they may not want to share openly hence developing the positive relationship with students and respecting their needs and interest could help both the students and us SENO to achieve the learning goals.

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Engaging parents in decision-making promotes a sense of community and enhances student's achievement. Additionally, as SENOs, it is important to update parents on the child's success and improvements instead of only focusing on the negatives. This way, parents will be more willing to partake in their child's development.

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Collaborating with colleagues in school fosters a supportive environment where educators exchange effective strategies and provide support in addressing challenges. In turn, a positive environment will have a positive impact on the students' learning and progress in school.

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TSR goes way beyond the classroom & lesson plans. It is important for SENOs to make an effort to understand the student's life & interests outside the classroom- hobbies, family, etc. This allows the students to feel "seen", and thus open up to us and be more willing to participate actively in our plans and lessons.

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Respecting boundaries is essential, as the classroom is the teacher’s domain and the teacher is responsible for managing the learning environment. Before stepping in to support a student, it’s important to seek the teacher’s permission and align on the approach. This ensures that any support provided complements the teacher’s methods and strategies, fostering a collaborative relationship between educators and supporting a consistent, effective learning experience for the student. Working together in this way also helps maintain a positive atmosphere of mutual respect and trust, which is crucial for the child’s success and overall classroom harmony.

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A positive teacher-student relationship builds trust, engagement, and mutual respect. When students feel valued and understood, they are more likely to engage, enhancing their learning experience. Strengthening this relationship can be achieved by sincerely learning about their interests and showing them how to reach their goals.

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We should work alongside parents, seeking to understand their perspective rather than evaluating them from an outside viewpoint. It's important to remember that parents also want the best for their child. By fostering empathy and open communication, we can create a collaborative partnership that supports the child's development.

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Establishing a strong partnership with parents requires open and honest communication to gain insight into their family background and understand their child's unique needs. It is essential to reassure parents of our commitment to their child’s academic and personal development while fostering a sense of collaboration. Providing balanced and constructive feedback, highlighting both strengths and areas for improvement, helps build trust and encourages a proactive approach to addressing challenges. By emphasizing that, with the right support and interventions, their child can thrive in school, we empower parents to take an active role in their child's learning journey and reinforce a positive, supportive environment both at home and in school.

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Keeping communication open and regularly involving teachers in discussions about a student's case shows a SENO's dedication to the student’s well-being. This helps teachers better understand the student and contributes to building a positive teacher-student relationship.

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Each student has their own phase for progression. To create a positive relationship with students, it is vital to acknowledge every small win and consistently encourage them. Through engaging in deep meaningful conversations, we are able to build better rapport with the students.

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It is important to understand how challenging it is to manage work and taking care of their child with special needs. By communicating to them only about negative behavioral cases can be exhausting to them, and they might avoid picking up your calls when you need to contact them. Hence, sharing periodically on the small achievements of their child could help strengthen the communication aspect between school and parents. It is also important to establish a 'WE' when planning or discussing about the student to allow parents to know that they are not on their own. We are working alongside them for the greater achievements of the student.

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Teachers have their own challenges and at times they need someone to show care or concern to them. By greeting them or smiling or even just asking how was their day, would let them feel heard and build on the working relationship with them. Respecting their classroom boundaries and showing support or lending our expertise or participating in their events could also help strengthen the rapport with them.

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Students have their own negative experiences and it will be best to get to know the student at a deeper level then just from the reports that you have about them. The positive vibes that you bring every time you see them matters as students are smart in analyzing how u feel about them and whether you are sincere in building the rapport with them. The response from the students might not be immediate as they need to build on their trust in you, but with continuous effort, it will improve in time. It is important to let the student know that they are being heard and what they feel matters as we help them along with managing their emotions and learning needs.

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There are no difficult parents, there are parents in difficult situations. I believe that our students are generally anxious and their parents, in the capacity of a parent are more anxious. Keep an open communication, understand their perspective and be genuine at all times.

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Building trust is very crucial among colleagues. Colleagues need to feel assured they you can do your work and that they can come to you for matters in your expertise. Boundaries can be set when these needs are established, without any negative feelings.

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Beyond respect, for a relationship to work and in this context, TSR, it is important to know your students. Understand them- what do they like, what they do not like and sometimes, why they are the way they are.

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When building a partnership with parents, it is important to establish early communication, adopt a collaborative "we" approach, be sensitive to their feelings, and highlight their child's strengths before addressing any concerns.

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Be supportive and present where possible, and be someone who they can trust and work with when you need help.

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Understand and respect the student as an individual—engage with them positively, get to know them better outside of the classroom, and be the adult who believes in their potential.

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Good understanding between parents and teachers is important. Always start with sharing the strengths before going into their area of concern so to allow the parent to have a feel good moment at the initial stage of the conversation. Let the parent understand that we are all working towards a common goal.

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Building good relationships with fellow colleagues (SLs, EOs, SCs, OM, AM, EAS) can make helping SEN students process more easy as they will have an established trust in the SENO. Colleagues may also be more willing to learn from the SENO from the SEN aspect.

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Having a good rapport with student is very important. Good TSR SENO can be a go to person when student needs help as they will be comfortable to share their needs as honestly as possible.

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Being empathetic and creating a common ground that the focus is on the child's progress and wellbeing in school.

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Working with the people who are willing and supportive first, and they can share the success stories to influence more people to come on board.

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Being authentic, creating interactions and conversations outside of school topics to better understand the student.

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To establish strong rapport with parents, we should be warm and approachable, communicate with them right at the beginning with active listening skills, share both positive and negative feedback about their child, always use the ‘We’ concept to show them that we are working together hand in hand for the interest of the child.

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It is important to have a good working relationship with one another by being understanding, supportive and respect each other’s boundaries. Take initiative to get to know them in a deeper level beyond work to show genuine interest and strengthen our relationship.

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To promote effective communication and intervention, it is crucial to give student the opportunity to voice their opinion, make choices and combined decision and most importantly show them that we genuinely care for them as an individual.

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One of the takeaways that I have found truly important is to find common ground and also allowing them to understand that we are working together to help their children excel. As SENOs, we can achieve this by being empathetic and sensitive when communicating with them regarding their child.

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One of my struggles back when I was in my stint school was building good relationship with the teachers in the school. But I understand that it is important to have an environment where teachers and SENOs are able to communicate and work together for the benefit of the students. Not only that, we could also tap on our colleagues skills and knowledge to ensure holistic approach when working with the students.

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Before working with the a student, it is important for us to build rapport and trust. Teacher can strengthen teacher-student relationship by engaging them in conversation and activities that interests them.

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Establish good/open communication with parents to work together to effectively support the student's needs.

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Be an active listener as they share their concerns.

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I would introduce myself by sharing my interests, just as I would want the students to share their interests, likes, and dislikes with me to build connection.

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Empathise. Establish a transparent, responsive communication framework that keeps parents informed about their child's progress. Just like how we want to build trust with students and colleagues, we want to build trust with parents as well.

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Develop a collaborative ecosystem that goes beyond surface-level interactions. Be humble (we may be trained in SEN but we don’t know everything) and remember to respect boundaries.

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Create an open communication environment where we’re constantly checking in. Be genuine and listen to their unique perspectives actively. Build trust by showing that we’re genuinely invested in their individual learning journey and personal growth.

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Communicate with the parents as early as possible so as to get to know them and for them to know that we are here to work with them for the benefit of the child. Adopt a "we" mindset instead of a "you" or "us/me" one.

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Share with the teachers what we can share about their students as well as strategies which may work for their students in class so that they will get to know more about their students and ways they can work with them. Work with them both ways, by not just sharing with them what we know but also listening to their sharing and keeping to self what had been shared in confidence, and asking questions when we are in doubt about the students or ways they prefer things to be done for their class.

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Try to get to know the students well, including other things about them outside the class and their interests. Speak to them with respect and let them have voice as well. Most importantly, we need to be sincere, genuine and real.

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From my experience, I feel teachers are more likely to be motivated to work with parents who have good Parent-Teacher relationship with them. This is because parents can offer valuable insights into the child’s needs and progress at the home setting, while teachers provide updates on academic & behaviour development in school which can foster a collaborative approach that benefits the student’s growth.

In simple terms, it takes 2 hands to produce a 'clapping sound'. Else sadly the efforts from either side(Parent or Teacher) put in, will not even materialize.

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When educators work together, they can develop tailored strategies, share insights, and ensure continuity in care. In addition, sharing with colleagues relevant information and experiences can help the respective teachers know where and how to tweak their lessons in order to suit the SEN student (eg. UDL). This sort of teamwork enhances the student's learning experience, promoting a more inclusive and effective educational environment.

But we must also be mindful when sharing sensitive information about students to prevent any form of misunderstanding.

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A strong teacher-student relationship will help build trust, engagement, and mutual respect. Naturally when students feel supported and understood, they’re more likely to participate thus the learning process is improved. One way we can build a stronger TSR is by genuinely putting effort to know them and their interest and showing them how they can reach their desired goals.

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1. Do you have tips on how to work with teachers with traditional ways of managing classrooms (i.e. through disciplinary actions and consequences rather than positive behaviour intervention)? Though they seek help from us, they may not be willing/ready to try out our suggestions.

2. Being an introvert, how do you recharge your social battery after speaking to so many different people/stakeholders at work?

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Emphasising collaboration and working together ('we' not 'you/us') is key to allowing parents to understand that we, too, want the best for their child and that we are not here to hinder, blame or criticise. Rather, we are here to support.

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The realization that it is not easy to ask for help has made me more understanding when teachers approach us, even though sometimes they may do so by complaining about a particular student or ranting their frustrations to us. Understanding that the classroom is their 'kingdom' has also made me more aware of the teachers' boundaries and to be respectful when stepping into their classes.

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Get to know them on a personal level, beyond the classroom and beyond academics. Show them your support in every aspect and show them that you genuinely believe in them and what they can achieve.

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It is important to build good relationships with the parents and effectively communicate to them that we are here to help them and reframe it so that everyone shares the same vision of working as a team to give the best to the students. We should also remember to share the positives and strengths of the students with parents too.

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Working with parents can sometimes be challenging but that doesn't mean all hope is lost. We should keep trying and continue to build the rapport with parents, increasing their trust over time and letting them know that we are working together WITH them and not against them.

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Cultivate teamwork and collaboration among colleagues to ensure that everyone works towards the common and shared goal of helping the student with special needs.

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Don't start off with problems and strategies, but start with something positive about the student. Say "We" instead of "you/us". Bear in mind that "difficult parents" are just in a "difficult situation".

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I like how the use of 'we' instead of 'I/You' was emphasised while working with parents of our students with SEN. It reinforces the idea of a team effort and reduces any chances of miscommunication. Additionally, it shows the parents that teachers acknowledge the role that parent's have in the student's education too. Having regular communication with the parents is also crucial in ensuring consistency and build trust between parents and teachers.

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When working with parents, start and end with something positive of the child. We should also build trust and open communication with them to foster collaboration and achieve the best outcome for their child.

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Start with acknowledgment on their concerns and efforts with positive affirmations and assurance that they have the school support. At the same time, we need to be transparent on current situations/concerns and discuss on each stakeholder’s role to help the student.

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I found the point of respecting boundaries to be very insightful while watching the videos. There is a difference between asking questions and interrogating our colleagues when we are trying to clarify or understand the profile of student. Practice the act of active listening and avoid jumping in or interrupting when others are speaking.

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When working with colleagues, it is important to work towards having an open and supportive relationship. An effective collaboration relies on having a strong support system where we can exchange ideas and help one another be it when working on a case together or in other areas of our work.

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It is essential that we be real and show our authentic selves to our students. As much as we want to get to know them on a deeper level, they are also keen on understanding more about us. Our students deserve to be treated and spoken to with respect and likewise, they should have a voice. I found the acronym WAIT (Why Am I Talking?) to be very useful in making me more mindful in conversations as well.

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Show empathy & acknowledgement of their emotions and difficulties without judgment before working on current situation with suggestions.

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Get to know the student and his/her whole friend first before approaching the main concerns.

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When working with students, it is important to talk to them with empathy and understand where they are coming from. Also ensure that when communicating with group withdrawals, we should not be bias with a certain student.

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When working with colleagues in school, we have to focus on the needs of the students instead of the teacher. The teacher can change their teaching style to cater to the students instead despite having many other students.

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It is important to build relationship and maintain an open communication with parents. It is also vital to emphasize that we are working together as a team to help the child.

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Being genuinely curious about them, showing them respect and integrating their interests into the lessons and conversations can help to build rapport with the students.

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When working with colleagues in school, it is important to communicate and provide the support that they would need when working with the students.

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Be real and take a genuine interest in the child’s well-being: beyond academics, take an interest in the student as a person (their likes, dislikes, hobbies, etc.). Be warm towards the student and make them feel safe and that you believe in them and their ability to succeed.

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Communicate desire to support their child. Start with communicating their child’s strength and progress, before moving on to the challenges. Positive feedback sets the tone of the discussion. Seek to understand, do not assume their role as a parent. Learn to listen with empathy.

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it is important to come in with a desire to support them. To use “we” more than “you” and “i”, cultivating a “we are on the same boat” relationship. Establishing a common goal to provide support to our student.

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a strong TSR is the foundational for positive outcome. Trust and open communication with a caring adult encourages collaborative and effective partnership.

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Show the parents that we genuinely care about the child’s well-being and want the best for the child. We should also demonstrate empathy by understanding the parents’ concerns and feelings and recognize the challenges and hopes they may have for their child. Acknowledge that parents are the true experts on their child and build a partnership with them to share insights about what strategies work at home. When communicating with parents, do not just reach out to share negative feedback, be sure to also reach out to provide positive feedback on the child.

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To build a strong teacher-student relationship, it is important to build rapport with the students and respect every individual.

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Adopting a "we" mentality fosters mutual cooperation with parents, emphasizing shared support for the child while highlighting the importance of their involvement to reinforce learning beyond the classroom.

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When working together with parents, it is essential to involve them as a team and gather their opinions and perspectives. This would allow for more open communication and allow us to understand the parents better. Increasing trust and having a positive relationship is key to working with parents. One way is also to unite using the common goal of supporting the child/student.

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Always share something positive about their child and take their perspective as much as possible. Open communication is important and use 'we' to let the parents know that we are working together, not working against one another. Build mutual understanding between us and the parents.

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To connect with our colleagues in school, it is important to be open to communicate with them. It is good to be transparent with them and update them regarding the students as well. (Of course, it has to be relevant and for sharing). Teachers do need a listening ear as well, hence it would be helpful to also provide an outlet for them to voice their concerns.

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Support them and offer help as best as possible. Make conversations and build trust.

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Collaboration among peers is key to student success. SENOs should support educators through open communication, fostering cooperation, shared accountability, and problem-solving. A positive outlook encourages teamwork and reinforces the commitment to helping students.

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Get to know their student well and ask about their non-school related/ outside activities. Remember to treat them with respect and when there is any problematic behaviour, focus on the behaviour and not on the student.

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Building rapport with students requires time and effort. It is a 2-way effort in sharing about ourselves, while getting them to share their personal information. Ideally, the topic should go beyond academic for the student to open up to us.

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Working with teachers is really crucial and spending time to get to know them on a deeper level is vital. Spend time with teachers to know more about their work habits with the students and the strategies they used. We can also share new strategies that they can try to help them.

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It is important to respect boundaries when working with other colleagues in school. Recognize their expertise in the curriculum and classroom dynamics and position ourselves as someone who can collaborate with them in supporting the student.

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Building a strong partnership with parents helps reinforce the child's development at home, while we support their progress at school.

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It is important to know and understand the student to properly engage them, especially learning about their strengths and interests. It is also good to always talk to them with an open mind and without judgement.

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Working with students is the core of the job.

Building rapport and gaining trust of the students is vital for the intervention to become a success.

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One key takeaway from the video was a quote, "Sometimes it is okay to lose time to gain time later." (Loose time to teach behavioral expectations, routines ..e.t.c). I find that teaching might be difficult when you need to fire fight and deal with classroom management. Sometimes, we need to teach them skills so that they can understand the expectations.

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To have effective collaboration, it is good to build rapport with parents early and update them on the progress of their child. Also, if there is a piece of negative news to be delivered, always get all the information and prepare yourself with an open mind before meeting them.

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This is very important for aligning efforts and achieving the collective success of the student, as it ensures that everyone involved is working towards the same objective.

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Supporting students requires seeing them beyond their past experiences or diagnoses. Comprehensive understanding comes from systematic checks, observations, and collaboration with students, teachers, and parents. Building rapport involves positive interactions, mutual respect, and engaging with their interests. Relationships grow further by showing interest in their activities and achievements outside the classroom.