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How can we use programs to make art more accessible?

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How can we use programs to make art more accessible?

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provide entry points
not be afraid of appetite for talks

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for some reason we had so many exhibitions and programs but still feeling unheard.

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Working alone at the beginning of pandemic. no support

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who is this museum is here for, my Asian family and friends have no urgency to come to AAM, it kills me that we are not strong as the Asian community this city has, we are doing that right now.

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we are trying to do too much, which could lead to confusion and lack of clarity. Observation as a resident of the bay area, we are not well known. Should start with are people coming into the museum, are they repeating the visit, many well travelled don’t come to the museum

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online program adding so much more, become this multiple streams but we should come back to this lake, we should focus on the community, sf is a minority majority museum, sometimes we miss opportunity in this diverse city, we don’t have open discussion on the cutting edge issues, we try to do too much with too little. Disappointed not taking the leadership against violence as the museum.

It’s not necessarily about individual program, the way we are positioning ourselves and we need to more direct, not being focused and funneling the messages,

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common vision
more proactive, but people see us as reactive
need to reach out to members of community to get their feedback, e.g. teacher focus groups

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multi streams, need a lake and
minority majority city
try to do too much with too little
need to funnel key messages
are we trying to do too much? lack of clarity
who is museum for? Asian community connections need work
positioning key to become a magnet, targeted messages

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Nimbleness in Responding to Current Issues

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Nimbleness in Responding to Current Issues

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We’re not very nimble at doing immediate actions (issues: manpower, website, lack of framework for organizing) but desire from staff is there.

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We learned everyone is doing more than we know. On-site planning was still happening, but virtual museum was added. Almost feels like running more than 1 museum.

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Can work very efficiently from home.
We see more from the museum, because it is easier to jump into online programs.

At the same time, still often unaware of what other departments are doing.

Often not working together.

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can we attract volunteers back to onsite?

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The new forum (anonymous wufoo) for staff sharing is great. How can we facilitate conversations instead of just submitting questions?

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we've always wanted to do school outreach, the pandemic made it a must

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Cascading Effects of other teams' decisions

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Cascading Effects of other teams' decisions

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caused by lack of advance communication

perhaps a lack of awareness of who stakeholders are. not having all stakeholders at the table

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some of my territory in public programming

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In 2018 and ‘19, our net promoter score and attendance cratered due to having much of the collection off view, but charging the same amount (probably). What did we learn from this? What measures do we need to undertake to win back?

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Zoom fatigue

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We learned we can have a larger audience, with online programming.

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We learned we can have a larger audience, with online programming.

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We learned that not all of our guests feel welcomed.

We are still learning that our Tech Dept. has a lot of work to do keeping us secure as well as assisting development of technically/digitally driven programming

Learning from critiques we can do better to offer access