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App that checks content of message written. If it is related to education materials, it permits the send and receiving. Else, it would block both outgoing and incoming message/call.

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A platform that allows students/children to upload their completed work to match a created checklist (by themselves or teacher/parent) to acknowledge). Maybe include a reward system.

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App that has pop-ups (warnings, encouragements) when the user is using mobile devices during time that are allocated for studying.

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App that saves contacts of relevance and disabling messaging functions for other contacts.

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App with a collection of soothing, mind relaxing music and studying tips from various users.

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Function which hides distracting apps from being shown on mobile devices.

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Connecting two devices where one can monitor the activities on the other for a certain time.

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Block/Lock distracting apps/content/website from mobile device/PC/laptop.

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"Game" that rewards points for a certain time spent focusing on studying.

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Need a way to learn to control urges for distractions in order to gain self-discipline gradually.

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Need to be able to contact teachers or friends to obtain answers in case of inquiry.

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Need to have a supervisor to help monitor and control urges to side track.

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Need to keep correct mindset while studying (focused, relax, diligent) to process information and evaluate problems clearly.

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Need a way to block out distracting materials (such as YouTube, gaming website/games, messaging platforms etc) in order to stay focused.

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- Health of family and friends
- Education/learning pace (especially the parents for their children)
- Fitting into class (transfer students, polytechnic students)
- Looking for jobs

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What skills did you take up due to this situation?

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What skills did you take up due to this situation?

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- Operation of audio devices
- Online platforms (eg. Microsoft, Zoom)
- Learn to adapt quickly to the situation
- Communication with team mates (eg. work progress, ideas, inquiries)
- Being optimistic, controlling negative emotions

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What do you miss most during this period of lockdown?

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What do you miss most during this period of lockdown?

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- Going out with friends and family
- Outdoors
- Break loose from constant supervision of parents
- Good food, drinks and snacks
- Physical interactions

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Details: Belinda, 19, Female
Needs: Suitable environment to study
Goal: A-Level in June
Aspiration: Excel in exam
Limitation: Distractions, Inquiries, unable to go to school or library for information

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"Singaporeans would be able to focus on their work/tasks online without being distracted by other elements so that their job/education does not regress."

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What methods did you use to cope with this situation?

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What methods did you use to cope with this situation?

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- Online lesson/meeting
- Purchase of medication (eg. Panadol)
- Taken better care of health
- One person to go outside and only when required
- Meeting and talking to friends online (eg. watch Netflix)
- Exercise at home (eg. cardio exercises)

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Do you think there are any improvements or flaws in these methods?

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Do you think there are any improvements or flaws in these methods?

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- Lagging of video and/or voices (especially when multiple family members are conducting lesson/meeting)
- Unsuitable environment for everybody to conduct lesson (background noises)
- Insufficient pieces of equipment (eg. PC, microphone etc)
- Exhausting for eyesight

- Easy to lose concentration during online lectures

- Frequent meetings
- Forgetting to inform the one purchasing items of ownself's needs
- Limited space at home for exercising

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What are your emotions towards the lock down?

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What are your emotions towards the lock down?

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Negative
- Worry/Nervous (for health, family, friends etc and work or education)
- Frustrated (daily routines disrupted)
- At a loss (new ways of conducting work and education)
Positive (Looking at the bright side)
- Anticipate (New way of conducting activities)

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Are there opportunities/beneficial aspects during this situation?

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Are there opportunities/beneficial aspects during this situation?

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- More time to spend with family (bonding)
- Minimize travel time
- Not as hectic (no need to rush to places)

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What activities have been disrupted by the lock down?

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What activities have been disrupted by the lock down?

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- Education
- Health
- Daily activities/routines
- Entertainment and Socializing

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You have some good and relevant questions here. Try to contact your classmates or other people and seek to understand their pain points and needs.

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Your problem definition should arise from the Empathise phase. You should obtain answers to all your questions in the empathise phase first. Then only can you come up with a better problem definition.