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If the ending of the novel The First Phone Call From Heaven had been different, there would be lots of reactions. Each person who received a phone call had their lives change dramatically. After the community gathering at the local high school in Coldwater, lives are changed. I would have each main character who received a phone call share their testimony of the phone call. Examples would include Tess, Katherine, Jack, and Elias. The community of Coldwater would feel a sense of relief and calmness if they listened to each person's Heaven phone call. Many people around the community are puzzled over the Heaven conversation. I believe if people shared their testimonies, the community of Coldwater would be educated to form their own opinion of the phone calls. If this happened, there would be less hectic and angry behavior and everyone could get along and be happy.

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I gave this book a rate of seven because there were a lot of characters. Even though all of them were involved with the situation about people receiving phone calls from Heaven, I felt like most of the characters did not relate to each other. There were so many characters I sometimes felt lost and forgot who was friends with who, and who was married to who, etc. I think the characters could have been described in a more detailed way. When thinking about past life experiences of characters, there was not much detail. There are mentions of children, husbands, and wives of characters. I would have liked to know the history of minor characters because I felt it would have made me understand the main characters viewpoint better.

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One character that changed dramatically was Sully Harding. Sully's life experiences have not been the best. His wife is gone, he survived a plane crash, he served time in prison, and is left to be a single dad. When the phone calls from Heaven, Sully does not believe one ounce of the story. Sully tries to find ways to debunk the story. Sully does not believe in Heaven for the longest time because his life has been so hard. His mind does a complete flip, and Sully is a believer. Sully also makes an effort to take care of his young son Jules, which is a positive change for both of their lives.

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https://www.thoughtco.com/christian-denominations-700530
In the novel, many people who received calls from their deceased loved ones were from different Christian denominations. In the novel, it is interesting to see how all of the churches who had members receive calls worked together for the greater good for all people.

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http://globalnews.ca/news/1913696/crash-landing-how-do-airplane-accidents-affect-survivors-mental-health/

Sully has a military background. He was flying an airplane and there was a technology glitch, so he thought his path was clear. He destroyed the plane. His life changed drastically after the crash. The rest of his life revolves around the plane crash.

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http://www.biography.com/people/alexander-graham-bell-9205497
Throughout the novel,
there are many occasions where Alexander Graham Bell is mentioned. This is because Bell had a huge history with the invention of the telephone. In the setting of The First Phone Call From Heaven, the telephone is important because the telephone was used when people were talking to their deceased friends and family.

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In the novel, a character named Sully is on  mission to debunk the accusation of people talking to their loved ones in heaven. He goes to the lirbary to look at old obituaries.
Source
http://bit.ly/2nnVqLR

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Katherine Yellin was the first person to get a call from Heaven. She received the call from her pink Samsung phone. Lots of people from Coldwater, MI wanted to have the same phone so they can have their loved ones call them.

Source: http://bit.ly/2nInWLk

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In the novel The First Phone Call From Heaven,  people are getting mysterious phone calls from the dead. When this happens, people from all over the country flock to churches all around Coldwater, MI. For once, the church becomes crowded with people.

Source: http://bit.ly/2nGw5Qz