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NAME : HAIFA NASUHA BINTI MOHD NASRUDDIN

AGE: 24 YEAR

NO MATRIC : H21A2091

PROGRAM: SAS

I chose Airawa Spa as my internship location. I was given the opportunity to study here as a therapist.

I start my internship on March 16 until July 5, 2025.

I will use the knowledge I gained while studying at UMK in my internship at Airawa spa.

I hope that my journey and report will be accepted and industry will give it positive feedback.

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BORANG B PENILAIAN PRESTASI PELAJAR (PENYELIA INDUSTRI)

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BORANG B PENILAIAN PRESTASI PELAJAR (PENYELIA INDUSTRI)

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FINAL REPORT INDUSTRIAL TRAINING (HPT40108)

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FINAL REPORT INDUSTRIAL TRAINING (HPT40108)

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PRESENTATION INDUSTRIAL TRAINING (HPT40108) at AIRAWA SPA ALOR SETAR

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PRESENTATION INDUSTRIAL TRAINING (HPT40108) at AIRAWA SPA ALOR SETAR

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https://youtu.be/Mo_fAuimmpg?si=-qa4PCeELRFBugZt

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PRESENTATION INDUSTRIAL TRAINING (HPT40108) AT AIRAWA SPA ALOR SETAR (HAIFA NASUHA H21A2091)

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- I met with Mrs Ika and the staff to find out information about the spa.

- I learnt the functions of the machines used for facial treatments, such as steamers, dead skin cell suction devices, and blackheads and whiteheads.

- I also learnt about the cleanliness of the spa and each spa room that provides treatment to customers.

- I was given the opportunity to clean the spa to prevent germs from spreading.

- Before going home, I was given instructions for me to wash and dry the towels and batik cloths that had been worn by customers.

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- This week, I learned the functions of facial equipment.

- For example, steamer, vacuum whitehead and blackhead, diamond peeling.

- In addition, I also learned how to use facial equipment correctly

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Rest day

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- On the fourth day of working as an intern at Airawa Spa, it went smoothly.

- I was given to learning of managing customer bookings.

- For example, I entered customer names and treatment types into Microsoft Excel.

- I was also able to increase my knowledge of using Excel.

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- Today, I start my daily routine by cleaning the spa environment and treatment room.

- I also do a full body scrub for customers.

- The staff at Airawa Spa also helps me a lot during the treatment session.

- After finishing all the treatments for customers, I have to clean the towels and cloths that were used during the treatment.

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- This week, my friends and I had a meeting with the manager of Airawa Spa, Mrs Ika.

- This was because we discussed how to increase sales during the month of Ramadhan.

- I gave them suggestions by providing treatments and trying to promote to customers while undergoing treatments.

- Other friends also gave other suggestions to increase sales.

- Therefore, I was able to learn about effective ways to promote packages to customers.

-Finally, my spa friends and I also had a virtual meeting on Google Meet with Mr Lukman, the manager of Airawa Spa Kota Bharu.

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- Today, I am doing traning a facial treatment.

- I also learning how to use the machines.

- I was given the opportunity to do treatment.

- Before starting this treatment, I wash my hands and put on a face mask.

- This customer took the diamond peeling facial treatment package.

- This treatment can give the skin brightness and no blemishes on the skin.

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- Today, I learnt the correct facial treatment techniques.

- I did practical facial treatments for Airawa spa employees.

- I also did sauna and scrub treatments for customers.

- I got compliments from customers after undergoing the treatment.

- In addition, I also learnt how to manage reports after completing all treatments for customers.

- For example, entering the customer's name and treatment price.

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- This week, I gave a full body scrub treatment to a client using Airawa spa products.

- This scrub contains rock salt so that the client's body can improve blood circulation throughout the body, help remove dirt from the body and prevent viral attacks, relieve muscle pain, joint pain, aches and leg muscle cramps, and reduce pain and fatigue in the legs after a day of standing or walking.

- In addition, this scrub will make the skin look healthier.

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Rest day.

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- Today, I am preparing a flower bath for women who are about to get married.

- The benefits of this flower bath are to scent and refresh the body, increase facial radiance and beautify the skin.

- The flower bath treatment only takes 20 minutes.

- After finishing the flower bath treatment, we need to clean the bathtub.

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-This week, I scrubbed the client's entire body.

-Before starting the scrub treatment, I also cleaned my hands before performing the treatment.

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- Today, I did a chocolate scrub at the request of a customer.

- This chocolate scrub at Airawa Spa can help moisturise the skin and remove dead skin cells.

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- Today, I am doing a facial treatment for a customer.

- Before doing the facial treatment, I wash my hands and put on a face mask.

- This treatment is a diamond peeling treatment. - This treatment can brighten the skin and make the skin look healthy.

- This treatment also uses natural products.

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- Today, I am giving a facial treatment to a customer.

- Before starting this treatment, I need to wear a face mask and clean my hands so that there is no germ infection to the customer.

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Airawa Spa is closed from 31 March until 3 April. Reopens on 4 April.

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Airawa Spa is closed.

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Airawa Spa is closed

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Airawa spa is closed.

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Day-20, 4 april 2025 at Airawa spa (10am-7pm)

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Day-20, 4 april 2025 at Airawa spa (10am-7pm)

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- Today, Airawa spa is open as usual.

- I did a basic facial training.

- In the picture above, I am removing the whiteheads and blackheads that are clogged on my face.

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Day-21 ,5 april 2025 at Airawa spa (10am-7pm)

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Day-21 ,5 april 2025 at Airawa spa (10am-7pm)

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- Today, I am doing a full body scrub for a client.

- This scrub can help reduce dead skin cells on the skin and treat the skin.

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Rest day.

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Day-23, 7 april 2025 at Airawa spa (10am-6pm)

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Day-23, 7 april 2025 at Airawa spa (10am-6pm)

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- Today, before starting the treatment, I recited the iftitah prayer.

- In addition, I also trained in back massage.

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Rest day.

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Day-25, 9 april 2025 at Airawa spa (10am-6pm)

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Day-25, 9 april 2025 at Airawa spa (10am-6pm)

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- This week, I learned the correct way to wash and blow dry hair with the Airawa Spa staff.

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- Today, I set up a sauna area for a customer. This customer took a body-enhancing package such as a sauna, full body scrub and facial.

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- Today, I am doing a stress massage treatment for a customer.

- This massage can refresh the body and relieve stress. This treatment also uses jojoba oil.

- This is because jojoba oil has various nutrients or benefits for skin health such as moisturizing the skin, treating acne, eczema and others.

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- Today, I am cleaning the spa.

- This is because we can prevent germs from spreading.

- I am cleaning the entire place including the hair salon and treatment rooms.

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- This week, I am doing a facial treatment for a customer.

- This is a diamond peeling facial treatment.

- This treatment uses three machines and two facial masks.

- This treatment can reduce acne and remove dead skin cells on the customer's facial skin.

- The picture above is me cleaning my face after applying a facial mask.

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- Doing a basic facial treatment.

- It helps remove dirty at the face.

- Before starting the facial treatment I clean my hands and apply a face mask.

- I clean the face and massage the client's face.

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Rest day.

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- Reciting prayers every morning before starting treatment

- Cleaning the treatment room

- Giving facial treatments to customers

- Doing body scrubs to customers

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- Reciting prayers every morning before starting the treatment

- Cleaning the treatment room

- Giving facial treatments to customer

- Basic facial treatments such as deep cleanser, foam cleanser, facial scrub, moisturizer and foundation.

- After doing the facial treatment I massage the customers' shoulders

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- Reciting prayers every morning before starting treatment

- Cleaning the treatment room

- Doing facial treatments for customers

- Facial diamond peeling treatments such as using a whitehead and blackhead machine.

- Using a gold mask that can help smooth the face.

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- Prayer reading every morning before starting treatment

- Cleaning the treatment room

- Providing sauna and flower bath facilities for customers

- Perform shoulder and face massage treatments

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- Prayer reading every morning before starting treatment

- Cleaning the treatment room

- Providing sauna and flower bath facilities for customers

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- Every morning I recite a prayer before starting treatment for clients

- Clean the treatment room and bathroom

- Prepare a sauna area for clients

- Leave clients in the sauna for 15 to 20 minutes.

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- every morning recite prayers and clean the spa room

- do facial treatments for customers

- do scrubs for customers' entire bodies

- clean the cloths after the treatment is finished

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Rest day

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- provide treatment facilities for customers

- provide treatment to customers

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Bersama Puan Ika pengurus Airawa spa Alor Setar

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- recite prayers before performing treatments

- perform cleaning in the spa

- perform treatments for customers such as facials and massages

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- perform facial treatments on clients

- diamond peeling facial treatments

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- providing herbal tea drinks to customers

- performing full body massage treatments

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- recite a prayer before starting the treatment

- prepare a place for the client

- perform the treatment on the client

- clean and dry the cloth after the treatment is finished

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Rest day

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- read a prayer every morning with other staff.

- clean the spa room

- enter customer data

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- recite a prayer before starting the treatment

- provide batik cloth and ginger tea to the client

- perform a full body massage

- wash all dirty batik cloths and sheets after completing the treatment

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- every morning recite a prayer before starting treatment

- clean all treatment rooms

- provide batik cloth and ginger tea to clients

- perform treatment for clients

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- every morning recite a prayer before starting treatment

- clean all treatment rooms

- provide batik cloth and ginger tea to clients

- perform treatment for clients

- making flower gifts to customers in conjunction with Mother's Day

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The picture above shows a client I gave a massage treatment.

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- recite a prayer before starting the treatment

- give full body massage and facial massage to the customer

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The picture above shows me treating this client.

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- recite prayers every morning

- clean the spa room

- provide cloths and ginger tea to customers

- perform full body massage treatments

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Rest day.

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- On the second day of the internship at Airawa Spa, my staff and I did spring cleaning in every spa area, including the spa room.

- I also learnt how to clean the spa area and spa equipment.

- I was given the opportunity to learn the right way to scrub the body and massage techniques.

- This is because I was able to increase my knowledge about how to massage at Airawa spa.

- Before going home, my staff and I cleaned the room and folded the towels and clothes that had been dried.

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- recite prayers every morning

- do full body massage and back massage

- provide a sauna area

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This is my customer doing the back massage and also facial treatment

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- recite prayers every morning

- do back massage and stress massage

- do basic facial treatment

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This is my customer do the treatment back massage

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- i do back massage for customer

- do the cleaning after is completed

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- do the full body massage

- do the cleaning after the treatments is completed

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- I do full body massage treatments for customers

- I also do vitamin c facial treatments for customers

- Airawa spa also gives special gifts in conjunction with Mother's Day to customers who do treatments

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- I do full body massage treatments for customer

- I also do hair wash and blow for customer

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Rest day

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- cleaning every morning and reading prayers with other staff.

- today there are no customers who have made a booking to come to the spa

- therefore, I learned how to wash hair with the other staff.

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- me and the other staff do cleaning every morning before starting the treatment for the customers.

- today there are no customers doing the treatment in the spa

- therefore, my friend and I tried the sauna to refresh our bodies

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- today I am doing a facial treatment for a customer

- treatment for a customer which is facial glow

- this facial glow can help reduce whiteheads and blackheads

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Rest day

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Rest day

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- this week I had a stress massage and facial

- stress massage can reduce stress and increase calmness

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- today I did a full body treatment for a customer

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- do hygiene before doing treatment to clients

- I do stress massage and facial massage to clients

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- i do the stress massage to customers

- stress massage can provide health benefits. From making the body more relaxed, relieving stress to maintaining the flexibility of the body so that the muscles do not stiffen easily

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- for today I do a full body scrub for the customer. This scrub can help remove dirt from the body and smooth the skin.

- besides that, I do a back massage for the customer.

- finally, I take the customer to take a flower bath

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- i do the full body treatment to customers

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- today i do the full body massage to customers

- i also learn manicure with another staf

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-everyday i do the cleanliness before do the treatments

- i do the full body massage to customers and do the hair wash

- i also do prepair sauna for customers

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Rest day

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Gambar diatas menunjukkan saya melakukan steamer pada muka pelanggan

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- perform facial treatments on clients

- before starting the treatment I need to clean my hands before touching the client's face

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- Every morning my friend and I do the cleaning.

- I do full body massage treatments for clients

- I also do stress massage and body scrub treatments for clients

- This scrub can reduce dead skin cells

- After the treatment is finished, my friend and I wash the cloths that have been used

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- I give a back massage to a customer

- After that, I give a facial to the same customer

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- I do a full body massage to a customer

- After that, I do a facial treatment to the same customer

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- I do full body massage, stress massage and scrub treatments for the same client

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- Today, there are no clients for me to do the treatment.

- My friend and I are cleaning the entire spa

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- Today, I perform full body massage treatments for customers.

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Rest day.

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- I perform full body massage treatments for customers.

- Wash the cloth after finishing the treatment

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- I do stress massage, body scrub and facial treatments on the same client

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- Today I am doing a full body massage and basic facial treatment for a customer.

- Clean all equipment and wash cloths after treatment is complete

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Closed for Hari Raya Haji

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Closed for Hari Raya Haji. We will be open on June 9th.

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- This morning I did a full body treatment for a customer

- The customer chose the full body, body scrub and sauna package

- This package is only available in June

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Rest day

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- This morning I did a back massage and sauna in the pakage to a customer

- At 2 pm I did a full body and facial treatment

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- Today, I had a full body massage treatment.

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- In this morning, I do the cleanning before do the treatment

- I had a full body massage treatment.

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- This morning I cleaned the spa and packed the spa cloths

- At 3 pm I did a treatment in the me time package which was a full body massage, body scrub, sauna and tomato facial

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- Today I did a treatment in a combined package, namely back massage and sauna.

- The customers choose the package B.

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- Today a meeting was held with staff and manager.

- Discussing performance and promotions for the next month

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Rest day