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This Technical Report contains a structured and formalised definition of the human-centred processes described in ISO 13407:

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This Technical Report contains a structured and formalised definition of the human-centred processes described in ISO 13407:

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ISO 9241-210 (2010) Human-centred design for interactive systems [previously ISO 13407 (1999)]This standard provides guidance on human-centred design activities throughout the development life cycle of interactive computer-based systems. It is a tool for those managing design processes and provides guidance on sources of information and standards relevant to the human-centred approach.

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ISO 9241-210 (2010) Human-centred design for interactive systems [previously ISO 13407 (1999)]This standard provides guidance on human-centred design activities throughout the development life cycle of interactive computer-based systems. It is a tool for those managing design processes and provides guidance on sources of information and standards relevant to the human-centred approach.

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These standards deal with characteristics of the product itself and can be used to specify and evaluate details of the user interface of the product and how it works. However, it is important to note that they must be interpreted and applied based on the context of use of the particular product in question.

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These standards deal with characteristics of the product itself and can be used to specify and evaluate details of the user interface of the product and how it works. However, it is important to note that they must be interpreted and applied based on the context of use of the particular product in question.

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ISO 9241-11 defines usability as:"The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use"

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ISO 9241-11 defines usability as:"The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use"

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ISO 9241-11 (1998) Guidance on UsabilityA central standard in usability, explaining how to identify the information that it is necessary to take into account when specifying or evaluating usability in terms of measures of user performance and satisfaction.

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ISO 9241-11 (1998) Guidance on UsabilityA central standard in usability, explaining how to identify the information that it is necessary to take into account when specifying or evaluating usability in terms of measures of user performance and satisfaction.

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The Usability Maturity Model in ISO TR 18529 can be used in conjunction with ISO 15504 Software process assessment to assess the capability of an organisation to carry out user-centred design by rating each HCD process on the scale: Incomplete, Performed, Managed, Established, Predictable and Optimising.

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The Usability Maturity Model in ISO TR 18529 can be used in conjunction with ISO 15504 Software process assessment to assess the capability of an organisation to carry out user-centred design by rating each HCD process on the scale: Incomplete, Performed, Managed, Established, Predictable and Optimising.

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ISO/IEC 9126-1 (2001) Software Engineering - Product quality - Part 1: Quality modelThis standard specifies a two-part model for software product quality:v

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ISO/IEC 9126-1 (2001) Software Engineering - Product quality - Part 1: Quality modelThis standard specifies a two-part model for software product quality:v

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What is usability ? What is a Usable Product?