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Substance Abuse and Mental Health Services Administration

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Gaps, Critical Issues, and Partnerships Report

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Gaps, Critical Issues, and Partnerships Report

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Cicero-North Syracuse School District Board Meeting (March 30, 2023- 6:00 pm)

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Professional Interview and Community Involvement Insights

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Professional Interview and Community Involvement Insights

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Black and Latino Completion Rates at Onondaga Community College

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Black and Latino Completion Rates at Onondaga Community College

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As of 2021, Black and Latino students comprise 10.4 and 4.7 percent of the student population respectively.

Three-year completion rates for Black and Latino students are 15.1 and 15.8 percent respectively.

As a comparison, Asian and White students have a 38.2 and 30 percent three-year completion rate respectively.

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Student Outcomes Information

Student retention and completion information shows the trends in how Onondaga Community College students progress towards their educational goals. This information can be especially helpful to prospective students in evaluating their expectations regarding the typical amount of time to completion.

Student Body Diversity Fall 2021

As a part of the recently revised Higher Education Opportunity Act (2008), institutions must now provide information about the student body diversity, including the percentage of enrolled students in the following categories:
Total Enrolled Students = 7,687 Enrollment Status

Full-time = 3,012 (39.2%)

Part-time = 4,675 (60.8%)

Gender Race/Ethnicity

U.S. Nonresident = 40 (0.5%)

Hispanic/Latino = 359 (4.7%)

American Indian or Alaska Native = 77 (1.0%)

Asian = 225 (2.9%)

Black or African American = 798 (10.4%)

Native Hawaiian or Other Pacific Islander = 5 (0.1%)

White = 2,995 (39.0%)

Two or more races = 235 (3.1%)

Race and ethnicity unknown = 2,953 (38.4%)

Source: IPEDS Fall Enrollment 2021-22
Retention Rates

As a part of the recently revised Higher Education Opportunity Act (2008), institutions must make available the retention rate of certificate - or degree-seeking, first-time undergraduate students as reported to IPEDS.

Fall 2020 First-time, Full-time, degree seeking Students = 1,347

Retained as of Fall 2021 = 647

Retention Rate = 48.0%

Source: IPEDS Fall Enrollment 2021-22 Financial Aid Status

Recipient of Federal Pell Grant (AY 2020-21) = 783 (58.1%)
Source: IPEDS Student Financial Aid 2021-22
Completion/Graduation/Transfer-Out Rates

As a part of the recently revised Higher Education Opportunity Act (2008), institutions must now provide their completion and graduation rate information disaggregated by:

Gender

Major racial and ethnic subgroup (as defined in IPEDS)

Recipients of a Federal Pell Grant

Recipients of a subsidized Stafford Loan who did not receive a Pell Grant

Students who did not receive either a Pell Grant or a subsidized Stafford Loan

Fall 2019 First-time, full-time, Degree seeking Students Source: IPEDS Graduation Rates 2022-23
*College Data: Fall 2019 Cohort Retention
Graduate Employment

39% of graduates pursued post-graduation employment

80% of graduates with post-graduation employment plans were employed

Source: Based on 2022 Post-Graduation Survey, conducted Spring 2022 through Spring 2023, data includes all graduate survey responses from all degree and certificate programs; 205 (21.9%) graduates participated in the survey.

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Student Outcomes Information Student retention and completion information shows the trends in how Onondaga Community College students progress towards their educational goals. This information can be especially helpful to prospective students in evaluating their expectations regarding the typical amount of time to completion.

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Initial questions to begin an assessment are listed below, a context-adjusted variation of the NC Division of Public Health Community Health Assessment Guide Book's "Questions for the Community Health Assessment Team."

1. Why are we initiating a community needs assessment?

2. What do we want to know about the community?

3. How will the community needs assessment change/benefit our community?

4. What issues of particular importance do we want to make sure to investigate?

5. Do we have equal representation from various and diverse groups of stakeholders (students, employees, county residents, employers)?

6. How will we make sure that all stakeholders’ opinions are heard and respected?

7. How do our stakeholders deal with fractious or sensitive issues? How will the team deal with differences in opinion over these issues?

8. How will we use the results of the community needs assessment process in the

organizational development process, even if we are uncomfortable with the results?

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A secondary assessment technique that can be leveraged to find the root causes of identified problems is called "Five Whys and Five Hows."

This technique is effective to use when you desire to "drill down" to the root cause(s) of a problem. You can stop at five questions if a root cause is identified, or continue to ask more until a cause is found.

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Quality Glossary Definition: Five whys
The five whys and five hows techniques constitute a questioning process designed to drill down into the details of a problem or a solution and peel away the layers of symptoms. The technique was originally developed by Sakichi Toyoda who stated that "by repeating why five times, the nature of the problem as well as its solution becomes clear."

The five whys are used for drilling down into a problem and the five hows are used to develop the details of a solution to a problem. Both are designed to bring clarity and refinement to a problem statement or a potential solution and get to the root cause or root solution.

Figure 1: Five Whys Process

When to Use

While both methods are techniques to expand the horizon of a team searching for answers, there are distinct uses for five whys and five hows. However, both of these two techniques force a team to develop a better and more detailed understanding of a problem or solution and will be helpful in the root cause analysis process.

Use the five whys technique when you want to push a team investigating a problem to delve into more details of the root causes. The five whys can be used with brainstorming or the cause-and-effect diagram.

Use the to develop more details of a solution to a problem under consideration. The five hows techniquefive hows can be used with brainstorming and a solution-focused cause-and-effect diagram.

How to Use

Materials needed: Chart paper and pen/markers.

1. Draw a box at the top of a piece of flip chart paper and clearly write down the problem or solution to be explored.

2. Below the statement box draw five lines in descending order.

3. Ask "why" or "how" five times and write the answers on the lines drawn from number one to five.

4. It may take less or more than five times to reach the root cause or solution.

Five whys technique example

Five hows technique example

Five Whys and Five Hows Resources

You can also search articles, case studies, and publications for five whys and five hows resources.

Digging For The Root Cause ( Six Sigma Forum Magazine) Six Sigma training covers five popular identification tools, including the five whys technique, because some aspects of these tools are usually overlooked, such as when and where to stop and how to differentiate multiple causes through a weighing system that prevents loss of focus.

The Art of Root Cause Analysis ( Quality Progress) A Master Back Belt discusses the process, the benefits, and the problems of using the five whys technique for root cause analysis.

Five Whys and a Why Not ( Quality Progress) This article discusses adding a "why not?" question to the five whys line of questioning, arguing that the method will be significantly enhanced while still maintaining the simplicity of the original method.

( Quality Progress) Using the five whys technique is valuable to discovering latent causes because identifying them early can prevent other organizational issues.

Turning 'Who' Into 'How' ( Quality Progress) When things go wrong, the goal should be to move away from trying to determine "who" was at fault and quickly transition into a problem-solving mindset of "how" to make things better.

Excerpted from The Public Health Quality Improvement Handbook, ASQ Quality Press.

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Quality Glossary Definition: Five whys The five whys and five hows techniques constitute a questioning process designed to drill down into the details of a problem or a solution and peel away the layers of symptoms. The technique was originally developed by Sakichi Toyoda who stated that "by repeating why five times, the nature of the problem as well as its solution becomes clear."

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Force field analysis, later in the assessment process when potential root causes are identified, will help us to prioritize multiple root causes and help to begin the processes of investigation and action plan development.

Presents the positives and negatives of a situation so they are easily comparable.

Considers all aspects of making the desired change.

Encourages agreement about the relative priority of factors on each side of the balance sheet.

Encourages honest reflection on the underlying roots of a problem and its solution.

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Quality Glossary Definition: Force field analysis

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Micron Partners with Onondaga Community College to Fill 9,000 High-paying Jobs

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Micron Partners with Onondaga Community College to Fill 9,000 High-paying Jobs

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Micron Technology, Inc. is building the largest semiconductor fabrication facility in the history of the United States, in Onondaga County. This project will create nearly 50,000 NY jobs, including approximately 9,000 high-paying Micron jobs when the facility opens in 2025.

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Micron Technology, Inc. is building the largest semiconductor fabrication facility in the history of the United States, right here in Onondaga County! This project will create nearly 50,000 NY jobs, including approximately 9,000 high-paying Micron jobs when the facility opens in 2025.

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For this project I will take on the role of counselor at a community college serving a mixed, urban and rural county in Upstate New York.

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The Goals and Process of Organizational Development (OD)

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The Goals and Process of Organizational Development (OD)

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I will leverage Organizational Development processes for this project. I will follow common implementation steps taken from various systems commonly leveraged in the field.

This project will, with some flexibility, use the steps below.

Identify an area of improvement

Investigate the problem

Create an action plan

Create motivation and a vision

Implement

Evaluate initial results

Adapt or continue

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Organizational Development Guide Definition, Process, Models

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What is organizational development? Learn the goals of organizational change and improvement, barriers to change, and common models and interventions.

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Onondaga Community College, Syracuse, New York

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Onondaga Community College, Syracuse, New York

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Learn about Onondaga County, New York, and the community college that serves its residents.

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The Micron project provides opportunities for ALL residents of the county.

How can we best support Black and Latino Onondaga Community College students to complete programs resulting in employment at Micron?