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According to ABTA travel trends report in 2024 83% of people was booking their holidays online. This because it is easier and you can do it from everywhere. It is also faster because when going to going to a travel agent they will recommend holiday and it will take long. However, people booking with a travel professional has remained steady over the last couple of years with 35% of people having booked a product with a travel agent within the last year. Although older generations can be highly impacted because they are less likely to book holidays online. In 2017 only 4 % of over 654s used the internet to book a holiday or make travel arrangements where as in 2017 18-24 year olds 37% of people booked a holiday or made travel arrangements online. So if there if there is less travel agents on the high street older generations will struggle more.

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We use our phones when travelling because your able to do many things like book holidays, tables. you are also able to find excursion. As well as when your travel you will have you boarding pass on your phone as a E-ticket . Also when going to the Hilton hotel they now have keyless room you have a key on your phone to be bake to get into your rooms. In fact, according to Trip Advisor 45% of users use their smartphone for everything having to do with their holidays.

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Hilton created a app where customers can let Hilton know that they are on their way to the hotel. it also allows customers pick their own rooms. This can also help Hilton because they will know how many people are being checked in because they made need to change staff or even put more staff of shift. When people are pick their rooms they are also able to have a 360 room of their room mean that the room will meet their needs and expectations.

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how is technology is used onboard a cruise ship

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how is technology is used onboard a cruise ship

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Tui used a app called navigate that is sued on TUI cruises. It allows customers to book photoshoots, excursions and book tables at their speciality restaurants. Navigate also shows customers their itinerary and the cruise timetable of what is happening that day and where to go to take part. Everything on the boat is cashless. This can affect the older generation because older people may not be as confident using online app or devices.

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Airlines have realised the importance of Wi-Fi and how the feature is important to their customers. WIFI can be available in the air depending on the airline the customer are flying WIFI. Many airlines like British Airways, offer WIFI from a small fee but there are a handful of airlines that have free WIFI onboard, Emirates and Turkish Airlines.

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Before online check-in people used to spend hours and hours to check in. Thanks to technology it has cut down the queue as most airlines allow customers to check in up to 24 hours before their flight departs. A positive of online checking for the airports more people will spend more money in duty free and on food. This benefits the airport because they will be making profit.

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airports are improving because of the latest technology. Like in Birmingham airports you no longer have to taking liquids or electronics out of your bags or luggage. You also do not have to take of jewellery of anymore. This means that ques because not as many people get pulled aside because they have left liquids or electronics in bags. This also means that more people spend more money in duty free.

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how technology has a negative impact on travel and tourism industry

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how technology has a negative impact on travel and tourism industry

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Technology is have a negative impact in the travel and tourism industry because more people are booking holidays online meaning travel agents on the highstreets are closing because they aren't making any profit meaning that they aren't able to afford to keep the shop open. TUI has had to close on third of highstreets travel agents because of people booking online. TUI have said that he company said it will close 166 of its 516 high-street stores in the UK and Ireland. Closing TUI travel agents it will cost TUI will cost 900 jobs, but many may be saved by redeployment. A new homeworking sales and service team will be created. TUI have also said that 70% of there booking are now being made online.

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The cost-of-living crisis refers to a period of time which the cost of everyday essentials e.g. bills and food increases more than average. the cost of living crisis has made prices sky rocket meaning that everything is more expensive. for example going to Devon on a domestic holiday is more expensive than previous years. this means that people don not have as much deposable income meaning they do not have money to spend on going on outbound holidays In October 2022, prices of consumer goods and services rose by 9.6% which was the fastest rate in four decades. In the year to January 2024 the annual CPIH inflation rate was 4.2%, unchanged from the previous two months.

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what can contribute to the cost of living crisis

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what can contribute to the cost of living crisis

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There is multiple things that have causes the cost of living crisis. Things like Brexit this is because leaving the European Union the pound in weaker meaning that people get less for their money. there are other causes like Covid-19. Due to Covid-19 there was there was supply chain issues that caused prices to rise. The pandemic has played a leading role in the jump in inflation as lingering COVID-induced supply chain disruptions have made it difficult to find some items while driving up consumer prices. the other reasons is war in different country's because getting resources is harder than usual. The war led to the increase in oil prices and disrupted other exports including food, metals and gas. The conflict and resulting sanctions have disrupted exports from the region for commodities like metals, food, oil and gas, pushing up inflation to levels not seen in decades.

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How has the cost of living impacted the UK Travel and Tourism Industry. 

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How has the cost of living impacted the UK Travel and Tourism Industry. 

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The travel and tourism industry has been impacted by the cost of living crisis. We know this because statistics know that 2,081 UK adults and 1,283 of those said they were considering a holiday abroad, of which 754 admitted their holiday plans were likely to be affected by volatility of the  pound.  In countries like Tallinn process have rose by 29%. The article states that 59% of people that are considering an overseas holiday said their plans were likely to be impacted by the cost of living crisis .Amongst these people, a quarter said they would pick a cheaper destination and a third would cut their spending budget.  Another article states that the percentage of people that are booking package holidays have decreases. This is because holidays at a higher price point – sort of £600-800 per person and more – are proving more resilient than those that would be booking holidays for £300-500 and less. This means that people that are spending £300-£500 on holiday can not afford to be able to book a holiday because of the price increase . whereas people that are spending £600-£800 pound on a holiday would not be affects by the price increase.

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A social change in travel and tourism are shifts in a customers behaviour preferences and demographics. social changes are often linked to external factors and is a direct response of these.

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How does the grey market help the travel and tourism industry

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How does the grey market help the travel and tourism industry

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The grey market is the niche market which targets the older travellers. This is because the older generations are living longer and having better health this is because we have better health care meaning that the older generations are getting the health care they need to be health. This helps the travel and tourism industry because the older generation feel younger and healthier. the older generations also has more disposable income., this means they can spend more money on better holidays. they also are not confined to a certain type of year because they are most likely retired. Older generation's also done have to look after there kids anymore because they will be adults. the older generation does loads of different holidays like cruises meaning they are spending more money

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This generation has more disposable income because they stay at home for longer meaning they don’t have bills to pay or responsibilities. Meaning they will have disposable income to be able to go on holidays and trips. They also will have more disposable income because they have families later in life meaning they don’t have children so they spend any left over money on leisure activities .

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Solo travellers as a global trend continued to grow in October 2023. It makes up around. 18% of global bookings. Solo travellers more popular and has increased by 7% in the last year alone.38% of those who have travelled solo will do so again. Hotelscan.com has noticed that 170% increase in the last 18 months for those looking to book a room for themselves with popular destinations including Thailand, Peru, Sydney, Portugal and Vietnam.Even some cruise operators have had to adjust their offerings to cater for higher numbers of passengers traveling alone. Norwegian cruises have adapted to this trend by launching studio rooms especially designed for single travellers. Some cruises also have groups for solo travellers. This is so they can meet other solo travellers

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The amount of people who have taken a cruise in the last year hasn’t grown, they haven’t declined. However, the cruise industry has an excellent repeat market where more than half 53% of the people who have taken a cruise in the last 12 months are planning on taking another one in the next year.ABTA Travel Trends 2023 has published that the main reason why people are choosing to cruise again is due to the range of destinations that they can visit 60% of people have said this . Closely followed by convenience of having food, accommodation and entertainment all in one place 56%. A report also found out about the most popular cruise types. The most popular cruises is the ocean cruise. However the research they made also discovered that there was an increase in people opting for a no fly cruise due to itineraries from the UK.

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We live in a society where it constantly changing that means people are changing their mins on products and services and trends. Therefore constantly changing their mind. so more recently after Covid 19 people appreciated the natural environment and reflected on travel and its impact on the environment and due to this trends have appeared which means businesses have to response.

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Sustainability, is about looking after the environment and that’s mean a priority for travel and tourism organisations for some time now. Statistics provided by Mintel suggest that 75% of people want to do more for the environment when travelling. In the same report it reads 27% of UK adults agree that the environment is more of a priority now than before the pandemic. 56% of UK travellers turn the air conditioning off at accommodations when they aren’t there, up 33% from 2022.70% of UK travellers re-use the same towel multiple times, up 36% from 2022 .0Whilst 54%  of Brits use their own reusable water bottle, up 22% from 2022

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`In 2020, British Airways stopped using plastic items such as drinks stirrers, packaging, water bottles, and retail bags. They replaced them with environmentally friendly alternatives from bamboo, paper, and recycled plastic. This may be a small change, but it has had a considerable impact, and British Airways aimed for these changes to result in 700 tons of single-use plastic being eliminated from their flights annually. Emirates has also been combatting single-use plastic waste since 2019. The airline began simply by replacing plastic straws with paper ones, then paper bags for inflight purchases instead of plastic ones. The company introduced other sustainability initiatives, such as using blankets made from recycled plastic bottles and recycling plastic bottles sold on flights. They believe these changes could prevent over 80 million single-use items from ending in landfills. In addition to this Jet engines are currently powered by a blend of traditional kerosene and sustainable aviation fuels (SAF). Airlines are investing in sustainable aviation fuels that reduce greenhouse gas emissions. They are made from renewable sources such as waste, non-food crops, and algae.  For an example On November 28th, 2023, Virgin Atlantic made history by flying from London to New York using 100% sustainable aviation fuel (SAF). This is a massive step towards decarbonising travel.

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Hotels like the Premier Inn have been working hard towards its sustainability targets. In Swindon last year they opened a new hotel. The hotel uses renewable electricity with the help from its many solar panels. The hotel has been made not to use gas, this is a pilot scheme for Premier Inn and if successful they will grow their portfolio of properties  by removing gas connections to it’s hotels by 2040. On the BBC article premier inn have said that Swindon's 100% renewably powered Premier Inn shows that sustainability and affordability can be two sides of the same coin, and is part of a string of investments in innovative, sustainable properties at Whitbread.

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Social media has a big impact because it allows people to see around the world without travelling. this may cause more people to want to travel because place with look a certain way on social media. Social media may also give people goals when travelling because people will get inspiration and want to the travel the world more because it makes them more intrigued. Social Media is a factor that has contributed to the forever changing trends that the UK travel industry faces. Social media is used for finding travel inspiration, and you can book through apps on your smartphone. statistics say Social media has changed the way people approach their trip planning. According to Statista, 36.5% of travellers said they used social media to find travel inspiration or ideas. The trend is more prevalent among young travellers. About 60% of Generation Z and 40% of millennials report they use social media for travel purposes. In the past, travellers would rely on travel agents, guidebooks, and brochures to plan their trips. Now, travellers are much more likely to use visual social media platforms like Instagram and Facebook to find destination inspiration, research hotels, and plan activities.  A customer might come across a unique hotel on Instagram and add it to a “bucket list” folder. By the time they’re ready to plan a trip, they might plan an entire vacation centered on staying at that one hotel.  When travellers are ready to book, social media has also made it easier for them to do so. Now, customers can click on a tour operator’s website from Instagram and book an excursion right then and there, without ever having to switch devices

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Wow, fantastic Darci. You have been able to produce a detailed assignment about trends and factors that have impacted the Travel and Tourism Industry. You have included loads of statistics which is important. You have used a range of sources to help you complete this assignment however, feel that you haven't used all the sources that you used. This is something you need to work on for future assignments. You have achieved a Distinction for this assignment - well done.

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https://www.xola.com/articles/how-social-media-has-permanently-changed-the-travel-industry/

https://www.xola.com/articles/how-social-media-has-permanently-changed-the-travel-industry/

https://www.benoitproperties.com/news/social-media-travel-industry/

Cruising into the new year: top trends to look forward to in 2023 - Ship Technology

Cost of living latest insights - Office for National Statistics

Package holiday demand dips as UK cost of living crisis hits budgets | Travel & leisure | The Guardian

26% of Brits have been on a cruise

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Overview

The cost of living has been rising in recent months in the UK and across the world.

Food and energy prices have been rising markedly over the past year, particularly gas prices, partly in response to the conflict in Ukraine. Global recovery from the coronavirus (COVID-19) pandemic is putting further pressure on prices.

In the UK, prices of consumer goods and services rose by 9.6% in the year to October 2022 - the fastest rate in four decades. Since then the annual inflation rate, as measured by the Consumer Prices Index including owner occupier's housing costs (CPIH), has slowed.

In the year to October 2023 the annual inflation rate was 4.7%, down from 6.3% in September.

You can explore how the prices of over 450 items in the inflation basket have increased over the past year with our shopping prices comparison tool.

You can use our Personal Inflation Calculator to get your own, personalised inflation rate based on what you spend your money on.
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Energy: Gas and electricity inflation falls to lowest level since records began

In the year to October 2023, gas prices fell by 31.0% and electricity prices fell by 15.6%.

These are the lowest annual inflation rates since records began in January 1989, according to the latest Consumer Prices Index including owner occupiers' housing costs (CPIH).

It follows rises of 1.7% for gas prices and 6.7% for electricity prices in the year to September.

Energy prices remain high, however. The price of gas in October 2023 was around 60% higher than two years previously, while the price of electricity was 40% higher.
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Spending: Around 6 in 10 adults spending less on non-essentials

Around 6 in 10 (62%) adults in Great Britain are spending less on non-essentials because of the rising cost of living.

This is according to those asked between 15 and 26 November 2023 as part of our latest Public opinions and social trends bulletin.

The survey also revealed that half (50%) were shopping around more.

It also showed that 47% of adults said their overall cost of living had increased compared with a month ago. However, this was down from 76% during a similar period one year ago (8 to 20 November 2022).
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Housing: House prices fall over the year while private rents see record rises

Average UK house prices are estimated to have fallen 0.1% in the year to September 2023 (provisional estimate). This is down from an increase of 0.8% in the 12 months to August 2023 (revised estimate).

Private rental prices continued to grow at a record high rate in the UK, rising by 6.1% (provisional estimate) in the year to October 2023. This is the largest annual percentage change since this UK data series began in January 2016.

Meanwhile, a third (33%) of adults in Great Britain paying rent or a mortgage said they were finding the payments very or somewhat difficult to afford, according to our latest Public opinions and social trends, bulletin.

Experimental analysis measuring price changes for privately rented homes in England and Wales found that one in five properties revisited in September 2023 had seen prices rise by 10% or more since their last visit (21% of properties in England and 17% of properties in Wales).
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The latest data and trends about the cost of living. Explore changes in the cost of everyday items and how this is affecting people.