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Information, Technology, and the Changing Nature of Work.

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Article 1 - Hedilander Fernandes - 30118456

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Article 1 - Hedilander Fernandes - 30118456

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Havard Reference

[article 1]

Deming, E. W. (2000) Out of Crisis. First Edition. Massachusetts: MIT Press.

Donahoe, D., Forbes (2024) The key to business success? A sound business Model, [Online] Available from https://www.forbes.com/councils/forbesbusinesscouncil/2024/10/11/the-key-to-long-term-success-a-sound-business-model/ [Accessed 11 October 2024]

Forman, C. et al, (2014) Information Technology, Changing Nature of Work, Information Systems Research 25(4), pp. 789-795.

Manyika, J. (2017) Technology, jobs, and the future of work, [Online] Available from http://fs2.american.edu/dfagel/www/Class%20Readings/Marx/Technology,%20jobs,%20and%20the%20future%20of%20work%20_%20McKinsey%20&%20Company.pdf [Accessed 14.10.2024]

Timms, H. and Heimans, J. (2018) New Power, how it is changing the 21st century and why you need to know. New York: Knopf.

Wood, J. B., et al. (2013) B4B: How Technology and Big Data are Reinventing the Customer-Supplier Relationship, Washington: Point B, Inc.

Article 1. Review

I have selected this article because the title match perfectly the topic and subtopic my group have agreed upon to conduct our assessment research.

I found it to be well detailed and insightful specially because it was published by ©informs, credible established organisation and publisher of academic journals in the fields of operations research, analytics, and management sciences, and the authors Chris Forman, John Leslie King and Kalle Lyytinen have done a great job highlighting and explaining in depth  number of concepts, research, and ideas extremely important  and well known in the world of technology, business and management, illustrating how work as always been fundamental aspects of human being since the ancient time to the modern day, and how the art of collecting and sharing information pave the way to the development of technology, facilitated improvement and transformation of the nature of work in many fields, with the focus on agricultural innovation dated couples millennial ago to the first industrial revolution that took place on the second half of 18th century to modern days.

This article also serves the purpose of informing, educating, and engaging readers on various aspects of Information, technology, and the changing nature of work, as well as how companies, institutions, and people no longer face the same logistic challenges that they once did, due to globalization. Another relevant thing worth mentioning is that it also explains the so-called post-industrial revolution societies that we are part of, acknowledging rapid innovation and the understanding on how and why technology is important for business.

For example, the internet and the globalisation, allow the flow of valuable information and connects with various sectors such as science, medicine, psychology, finance, agriculture, and the arts, are undoubtedly transforming and helping in development of many economies and reshaping the nature of work, and the advancement of information technology has been the driving force on changes in the labour market, evidence indicates an 8% growing demand for highly skilled workers by 2030, according to the US bureau of Statistic.

In summary, the relationship between information, technology and the changing nature of work is very multifaceted and dynamic. While technology enhances productivity and encourages innovation, it also necessitates a re-evaluation of workforce strategies and workers support systems. As we move forward, understanding and addressing these challenges and changes will be crucial for both organisations and individuals in navigating the future of work.

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Article 2 - Hedilander Fernandes - 30118456

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Article 2 - Hedilander Fernandes - 30118456

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Harvard Reference

[article 2]

Christensen, M. C. (2016) The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Management of Innovation and Change), Boston, Massachusetts: Harvard Business Review Press.

Djankov, S. and Saliola, F. (2019) Journal of International Affairs, Vol. 72, No. 1.

Susskind, R. and Susskind, D. (2022) The Future of the Professions: How Technology Will Transform the Work of Human Experts, updated edition, Oxford: Oxford University Press.

Articles 2. Review

This article, published in the Journal of International Affairs (2019) by Columbia University, is in my view credible, accurate and trustworthy, due to its reputable contributors, and strong institutional backing, the journal itself is one of the longest-standing publications focused on global policy and international relations and well known for its rigorous peer-review process, drawing on contributions from respected scholars, policy experts, and practitioners in the field.

The authors Simeon Djankov (former chief economist at world bank) and Federica Saliola (former manager at world bank), examines how technological advancements reshape workplaces and explores both the benefits of increased efficiency and the challenges of job displacement, making it a vital resource for understanding modern work dynamics.

The selection of this article was necessary because it is intuitive and engaging and emphasises everything related with my group research topic, and its purpose totally match the reader expectation.

What is new today will not be the same a decade from now, and the problems of today will not be the problem of tomorrow, especially if we understand technology’s role in solving real-world problems, and as member of society we must adapt and evolve, as long we do it ethically and morally.

As we know, the world is far more developed than it was a century ago, and so is technology and the way people work. As technology advances, countries and businesses must adopt new methods of production, distribution, sales, marketing, operation and therefore adapt to the global market expansion and constant innovation, and therefore the global development.

Although many people are sceptical and concern about the possibility of artificial intelligence and robots taking over some of traditional jobs, they forget that often in time technology and automation is accompanied by innovation, and if certain opportunities are lost, many more are created, and this is what has been happen over the curse of time. However, "the greatest challenge for emerging economies, regardless of technological progress, continues to be persistent informality, informal employment remains greater than 70% in Sub-Saharan Africa, 60% in South Asia, and more than 50% in Latin America."

In conclusion, it is especially important to mention that despite the opportunity's technology offers, its effects are not manifesting equally across the globe. Workers in some sectors have benefitted from technological progress, whereas those in others have been displaced and must adapt.

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Article 3 - Hedilander Fernandes - 30118456

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Article 3 - Hedilander Fernandes - 30118456

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Harvard Reference

[article 3]

Chivers, T. (2024) Everything Is Predictable: How Bayes' Remarkable Theorem Explains the World. London. Weidenfeld & Nicolson.

Davidowitz, S. S (2017) Everybody Lies: Big Data, New Data, and What the Internet Can Tell Us about Who We Really Are. New York. Dey Street Books.

Nanjee, A. (2019) Why is Technology Essential to Human Survival [Online] Available from https://youtu.be/a06yBLONrD4?feature=shared [Accessed 11 October 2024].

Ritchie, H. et al. Our World in Data. (2023) Internet: research & writing. [Online] Available from https://ourworldindata.org/internet [Accessed 13 October 2024].

Article 3. Review

Let me start this article review firstly by answering the question, and simply put, yes, technology has become essential to human survival because it is in many ways involved in most human needs, and also because it clearly improves our capacity to preform task and solving daily problems, and enhance our ability to adapt to future challenges. So, technology is in fact crucial to human survival, and only few people on planet earth can ask why without being a hypocrite, particularly in the western hemisphere where most has access to it.

In this article, published by TED.com (2019) Adam Nanjee, the author, analyses the critical role of technology in modern life. Using recent research, he highlights technology's impact on communication and human well-being, making it relevant, valuable, accurate and reliable source of material to the understanding of our dependence on digital tools in an interconnected world.

Technology is obviously changing the way we live, it has changed the way we connect and interact with family and friends; it is crucial to socialising and meeting new people, it has changed and will continue to change the way we work and conduct business, it is changing the way we learn and even the way we think.

Technology such as the internet (Wi-Fi), used by 5.5 billion peoples (that account for 67% of global population) in 2024, and the mobile phones used by 5.6 billion people, (equivalent to 69% of global population) in 2023 (representing an increase of 1.6 billion people since 2015) are becoming more accessible, and that is why the article's author, said technology has become one of the most valuable tools to our survival alongside electricity.

Nowadays, technology is everywhere. Everyone feels the need to communicate, sending and receiving emails or text message, apply for a job, curses, online shopping, farming and food production, closing deals and conducting business with customers and suppliers, in the entertainment such as music, movies, podcast, in transportation and logistics, I mean in various daily or occasional task such as book a taxi, check the weather, make a restaurant and hotel reservation, as well as medical treatment and research and health care improvement, scientific and cosmos exploration, cybersecurity, digital art, 3D printing, robotics, AI, renewable energy, economic development and many more things, in fact one could argue that technology is part of our society structure and dynamic, thanks to continuous development, industrialisation, and globalisation.

In conclusion technology is becoming vital for human survival, enhancing connectivity, solving problems, and transforming our ability to adapt to future challenges.

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Why Technology is Essential to Human Survival | Adam Nanjee | TEDxDonMills

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Article 4 - Hedilander Fernandes - 30118456

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Article 4 - Hedilander Fernandes - 30118456

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Harvard Reference

[article 4]

Frey, C. B. and Osborne, M. A. (2017) The future of employment: How susceptible are jobs to computerisation? Technological Forecasting and Social Change, 114, pp. 254-280.

Morgan, J. (2019). “Will We Work in Twenty-first Century Capitalism? A Critique of the Fourth

Schwab, K. (2017) The Fourth Industrial Revolution. New York: Crown Business.

Susskind, R. and Susskind, D. (2015) The Future of Professions: How Technology Will Transform the Work of Human Experts. Cambridge: Harvard University Press.

Wright, P.M. and Boswell, W.R. (2002) ‘Desegregating HRM: A review and future directions’, Human Resource Management Review, 12(3), pp. 291-315.

Article 4. Review

I selected this article from the Journal of Vocational Education & Training (2021) because it is insightful and considered a credible and respected academic journal. The article thoroughly examines the transformative impact of the Fourth Industrial Revolution (4IR), highlighting the urgent and unprecedented demand for advanced, adaptable skills required to navigate and thrive in today’s rapidly evolving technological world. The journal key purpose is to provide a platform for relevant research, critical analysis, and discussion on issues related to preparing individuals for employment and addressing the evolving needs of the labour market.

Equally important for this article selection was because it emphasises how companies should invest in training programs that not only enhance existing skills but also foster the ability to learn new ones quickly. This could involve on-the-job training, mentorship programs, and partnerships with educational institutions that prioritises skill acquisition relevant to emerging technologies. Additionally, facilitating using online platforms for training can help access learning opportunities and these platforms enable employees to tailor their education and learning to their career aspirations and personal interests, encouraging a culture of self-directed learning. That is why business should actively support workers and collaborators in the pursuit of new knowledge, recognizing that their growth is intrinsically linked to the business's success.

While technical skills are crucial in the 4IR, soft skills such as emotional intelligence, creativity, critical thinking, and enquiry will also be equally important. As automation takes over repetitive tasks, human workers will need to excel in areas where machines cannot. Businesses must prioritize the development of these skills through workshops, collaborative projects, and real-world problem-solving scenarios. One way of doing that is by creating an environment that encourages open communication and feedback, which will also help cultivate soft skills, as employees learn to navigate interpersonal dynamics effectively. Somewhere in the future, hopefully companies will have spaces and times for employees to engage in discussions about ethical considerations, sustainability, climate change and social implications of technology, therefore promoting a workforce that is not only highly skilled but also socially conscious and capable of contributing to a more sustainable and fair society.

In Conclusion, the goal is to reconcile technology development and economic growth with individual flourishing, emphasizing that a flourishing economy should serve human needs.

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The future of employee development in the emerging fourth industrial revolution  a preferred liberal future

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Harvard Reference:

• Holland, P. and Bardoel, A. (2016) ‘The impact of technology on work in the twenty-first century: exploring the smart and dark side’, The International Journal of Human Resource Management, 27(21), pp. 2579–2581.

• Kane, G. C., Palmer, D., Phillips, A. N., & Kiron, D. (2015). Is your business ready for a digital future? MIT Sloan Management Review, 56(4), 37-44.

• KPMG (2020). The Future of Work: Insights from KPMG's Glob.

Article Review:

Discussing and reviewing technologies has been very easy due to the informative and understanding material inside the journals. Well, In this article, the main thing that I like is that it explains both the positive and negative impact of technology on work. It is published in the ‘International Journal of Human Resource Management, which is a well-regarded journal in the field of HR and management. All the points and situations are mentioned in this article in such a way that even a beginner reader can easily understand and analyze them.

The studies about technologies by Harvey (2010) and Morgan (2014) and the publication of the publication of this article in a highly renowned journal make it fully credible and relevant to my topic. Information technology is playing a crucial role in the health sector as advanced and more efficient machines are invented that make body tests and other medical conditions very prominent. Now, In medical diagnosis treatments, we can get a very early diagnosis of diseases like cancer, hepatitis, etc. AI, cloud computing and other technologies started becoming popular and making their way into society in 2016, which makes this article’s publication timing relevant.

This article provides a broad view of how technologies will affect human life while on the other hand, it also mentions the negative outcomes like laziness and dependency on technologies, and it also states that it will change the connection and relation between an employee and management. This aligns with the perceptions from KPMG’s Future of work report (2020), which also alert us from the cons of the hybrid or remote wor,k including issues related to cybersecurity, isolation andthe risk of over monitoring of employees.

Whereas social media is also affected by to A.I, which has led whole mechanism of sociality to alter and to change its’ user’s thoughts and thinking manner. Moreover, this change is supported by Kane et al. (2015), who stated that digital collaboration platforms have the power to transform communication, decision making, and organizational hierarchies. Well, this can lead to rupture the professional limits and ultimately results in conflicts and errors.

At the end, I reached to this conclusion that everything has advantages and disadvantages like mentioned in this article about new emerging technologies. Information technology can only improve life in the field of Health to some extent but at last Ultimately I will say that nothing comes with positivity. The integration of additional sources like that of Kane et al. (2015) on digital collaborations, broadens our view and make this review more comprehensive and the impact of technology more complex but understandable.

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The impact of technology on work in the twenty-first century  exploring the smart and dark side

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The impact of emerging technologies on work.

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Harvard Reference:

• Parry, E. & Battista, V. 2019. The impact of emerging technologies on work: A review of the evidence and implications for the human resource function. Emerald Open Research, 1(5). Available at: https://doi.org/10.12688/emeraldopenres.12907.1.

• Berkery, E., Morley, M.J., Tiernan, S., Purtill, H. & Parry, E. 2017. On the uptake of flexible working arrangements and the association with human resource and organizational performance outcomes. European Management Review, 14(2), pp.165-183.

• de Menezes, L.M. & Kelliher, C. 2011. Flexible working and performance: A systematic review of the evidence for a business case. International Journal of Management Reviews, 13(4), pp.452-474.

• Deloitte. 2016. Digital workplace and culture: How digital technologies are changing the workforce and how enterprises can adapt and evolve. Available at: https://www2.deloitte.com.

• Jesuthasan, R. 2017. HR’s new role: rethinking and enabling digital engagement. Strategic HR Review, 16(2), pp.60-65.

Article Review:

The article by Parry and Battista (2019) provides a deep and clear view of how technological advancements are reshaping the world. We can see both academic and grey literature review in this article including industry reports that make it also a good source and article for my review. Moreover, we can analyze and understand that how technological advancements are affecting HR functions which aligns very well with the research of Deloitte (2016) on how digital workplace transformations demand evolving HR strategies. The approaches of the authors inspired and attracted me that expanded and increases my knowledge and research about my topic.

Furthermore, both authors are affiliated with Cranfield University (known for its research in HR and Management). As this article is also published in Emerald Open Research, a reputable and reliable journal which ensures the credibility of the article by Parry and Battista. We can found a short summary or we can say a short review of about 115 documents or journals or books, which ensures the reliability of this article, a method often recommended in systematic review (Berkery et al.,2017).

We can see a rise in gig economy as most of the workers are now preferring jobs like Uber or Freelancing which help them to work without any pressure and independently. In this way they can earn with their efforts only like if they want to earn more so they will give more time in doing uber. There’s one more point that in gig economy workers are doing efforts for growing their business like in freelancing or in uber whereas if they are doing job so they are making efforts to grow their boss’s business. The methodology of both authors was structured that provides accuracy and point to point and well explained information.

Digital platforms like social media which includes instagram, whatsApp, snapchat and facebook which are top grossing apps, connect the world with just one click. These changes are helping to ease communications. As, A.I and robotics are also changing world so these topics are also discussed and mentioned in the article which make this relevant for my work. Digital platforms have also altered work arrangements which aligns with the research on the adoption of remote work to meet evolving employee expectations (De Menezes & Kelliher,2011).

Jesuthasan (2017) states that HR must take timely measures to address skill gaps and enhance digital engagement. This research also reflects the main aim or purpose of this article. At the end, I would say that technological advancements are increasing day by day and it is taking a step closer to fully prioritize themselves on the mind and thoughts of the people which at the end make humans dependent on them. This review not only highlight key trends but also underscores the need for organizations to strategically engage HR in facilitating these transformations responsibly.

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Harvard Reference:

Schulte, P., & Howard, J. (2019). The impact of technology on work and the workforce. National Institute for Occupational Safety and Health. Retrieved from https://nano.elcosh.org/news/387/.

Acemoglu, D., & Restrepo, P. (2018). The race between machine and man: Implications of technology for growth, factor shares and employment. American Economic Review, 108(6), 1488-1542. https://doi.org/10.1257/aer.20160905

Autor, D. H. (2015). Why are there still so many jobs? The history and future of workplace automation. Journal of Economic Perspectives, 29(3), 3-30.

Brynjolfsson, E., & McAfee, A. (2014). The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies. WW Norton & Company.

International Labour Organization (ILO). (2019). Work for a brighter future: Global Commission on the Future of Work. ILO. https://www.ilo.org/global/topics/future-of-work/lang--en/index.htm

OpenAI (2024) ChatGPT: Language model. Available at: https://www.openai.com/chatgpt (Accessed: [23rd October 2024]).

Article Review:

The article “The Impact of technology on Work and the Workforce” by Paul Schulte and John Howard” plays a vital part in ongoing discussion about the evolving nature of work due to advancements in technologies. The historical perspectives and future implications found in this article make it easy for me to choose it for my research and review. It also focuses on the challenges and complications faced by workers due to technologies.

The affiliation of the authors’ with highly recognized and respected institutions like NIOSH and CDC make it credible from every aspect for my review and research. The data and studies of authors like Acemoglu and Restrepo (2018) which are accurate and prominent in their field and knowledge help me to deeply research and understand futuristic complications and easiness that we have to face. The research of these authors provide a solid foundation about the alternation that is taking place or going to take place in coming years or decade.

Well, when a new change come or people face something alienation in their life, so this thing put them in ambiguity. Whenever something new come in to being, it not only bring loses but also make the life easy when we start learning from the change or alter ourselves according to that change, same situation is mentioned in this article that make it relevant for my work. The authors emphasize that current time of technological changes or disruption will let us to change the way of doing tasks like A.I. McAfee and Brynjolfson (2014), presents the multi nature of we can say dual nature of technology as both job creators and job destroyers.

The purpose of this article is make all the workers, business mans and stake holders aware of the any kind of impact of technology on work. Keeping in mind about the points in the article, there is need of training and re-skilling and developing our bodies according to the change. The reports of International Labour Organization (ILO 2019), expands our views and guide us to re-develop our skills and work hard on it.

Ultimately, I would say that nothing impossible and tough for us when we start working hard with full concentration. This is the only way through which we can prioritize us on the alternation in our lives. I believe that this article is an important source which guides us about new technologies. It is an excellent source to explore the complex dynamics between technology and employment.

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Harvard Reference:

The Impact of A.I. on Jobs | Rutika Muchhala | TEDxDSBInternationalSchool

By The Year: 2019 Container: YouTube URL: https://youtu.be/_U2YobRC8OY?si=locvQc4YvllvnZZD

McKinsey Global Institute (2019) A future that works: Automation, employment, and productivity. Available at: https://www.mckinsey.com/featured-insights/digital-disruption/a-future-that-works-automation-employment-and-productivity.

Article Review:

In technology, A.I is becoming famous and reliable day by day. Well, I choose this video because it puts focus and view on the major advantages and disadvantages of A.I. In this video we can get a brief information and knowledge about the employees aspects and their changing life with the advancement in technologies. Personally I am fully satisfied with all the aspects and effects that is emerging with time due to new changes in life, the talk and discussion in this video reveals everything.

If I talk about the credibility of this video, the presenters are very well educated and experts that shows that they have a brief study and knowledge about journals, scholars etc, which make this video informative and credible for my topic and research. The insights that were given from both research and real world examples, give all the possible happenings and ideas in the future that is the best part of the discussion. The strong background with professional’s and scholar’s knowledge and study make this video for viewers trustable.

This video presents balanced viewpoints and also involves the discussion which includes the benefits of technology and the future, that how technology or A.I will make humans life easier that will allow them to work remotely and with greater efficiency whereas it will also cause a large number of job displacement. The author's insights align with reports indicating that A.I. will likely transform sectors like finance, healthcare, and logistics, requiring a workforce skilled in digital competencies (McKinsey Global Institute, 2019).

Well the main purpose of this video is that we should be aware of all the changes and advancements that new technologies are going to bring in our life and how it is going to alter our life and our routine and advance us to a new world of new imaginations and happenings. The major effect will be on the job market that is going to completely change and require new skills and mind power and a lot of effort and expertise in our skills.

In conclusion, we all should start preparing our selves for the new world and advanced future. We should start learning new skills, as I have stated above that we should alter our view about job market and employment. The credibility, relevancy, accuracy and purpose and knowledge of the video make it important in revealing the changing nature of work and employment. By engaging myself with this video has broadened my view and understanding the problems and complexities that we have to face in some decades or may be in some years and it will undoubtedly enrich my assignment on this vital topic.

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The Impact of A.I. on Jobs | Rutika Muchhala | TEDxDSBInternationalSchool

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Harvard reference :

Cascio, W.F. & Montealegre, R. (2016) 'How technology is changing work and organizations', Annual Review of Organizational Psychology and Organizational Behavior, 3(1), pp. 349-375. doi: 10.1146/annurev-orgpsych-041015-062352

Susskind, R., 2016. How technology is changing the way we work. London: The National Society of Professional Engineers.

Article review :

I choose this article because of in modern times, technology's impacted on buisness and the changing nature of work.
 In this article i can see that, Digital transformation refers to the integration of digital technology into all areas of a business, fundamentally changing how companies deliver value to customers (Vial, 2019). With the growth of e-commerce platforms such as Amazon, Alibaba, and Shopify, businesses can now reach a global audience without the need for a physical storefront. Online payment systems like PayPal and digital wallets have also facilitated secure and efficient transactions, enabling businesses to expand their reach and improve customer experiences (Chaffey, 2020).
Day by day technology improving, so that we can easily do any kind of buisness jobs with short time.we earned more and more with short time.

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Article 1 - Hussnain Shahbaz Bhatti 30122195

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Article 1 - Hussnain Shahbaz Bhatti 30122195

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Harvard reference

·         Smith, J. (2023). A Study on Machine Learning Applications. Available at: https://citeseerx.ist.psu.edu/document?repid=rep1&type=pdf&doi=c3e96b15b6dbcd82896c29b956667609fdf70d23 (Accessed: [Date]).

·         Lai, R. (2014). A Systematic Review of Business and Information Technology Alignment. Available at: https://www.researchgate.net/profile/Richard-Lai-5/publication/262219515_A_Systematic_Review_of_Business_and_Information_Technology_Alignment/links/55a73b2308ae92aac77f71d1/A-Systematic-Review-of-Business-and-Information-Technology-Alignment.pdf (Accessed: [Date]).

·         Smith, J. (2024). Analysis of Data Structures. Available at: file:///C:/Users/Taj/Downloads/qt9193h7v4.pdf (Accessed: [Date]).

Article Review

I choose this Article Because

This study by Paul Tallon, Kenneth Kraemer, and Vijay Gurbaxani delves into how business executives perceive the value of information technology (IT) within their organizations. The authors propose that traditional financial metrics often fall short in capturing the comprehensive benefits of IT investments. Instead, they emphasize a process-oriented approach, which assesses IT's impact across specific business processes rather than solely focusing on financial outcomes.

The research highlights that IT contributes significantly to intangible aspects such as operational efficiency, enhanced customer relationships, and strategic alignment the authors conducted surveys with executives from various sectors, aiming to understand how corporate goals and management practices shape these perceptions. The findings reveal that executives who prioritize aligning IT with their overarching business strategies tend to perceive greater value from their technology investments. For instance, companies that integrate IT into their operational frameworks often experience improved processes and better responsiveness to market demands.

Furthermore, the study identifies the critical role of management practices in realizing IT’s value. Executives noted that a clear strategic focus and effective management of IT resources lead to more significant returns on investment. This indicates that companies must go beyond merely implementing technology; they must also cultivate an organizational culture that embraces IT as a strategic asset.

In conclusion, Tallon, Kraemer, and Gurbaxani’s work underscores the importance of viewing IT through a strategic lens, recognizing it as an essential driver of process improvements and competitive advantage. By adopting a process-oriented perspective, organizations can better appreciate the full scope of IT's contributions, ultimately leading to more informed and effective decisions regarding technology investments. This approach not only enhances operational efficiencies but also fosters stronger customer relationships, aligning IT efforts with broader business objectives.

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Article 2 - Hussnain shahbaz Bhatti 30122195

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Article 2 - Hussnain shahbaz Bhatti 30122195

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Harvard reference:

·         Smith, J., 1996. A Process Oriented Framework for Assessing the Business Value of Information Technology. Journal of Management Information Systems, 12(2), pp.63-84. doi:10.1145/243350.243363.

·         Trkman, P. (2010). The critical success factors of business process management. International Journal of Information Management, 30(2), pp.125-134. doi:10.1016/j.ijinfomgt.2009.07.003.

·         Grover, V., Teng, J.T.C., & Fiedler, K.D., 1993. Information Technology Enabled Business Process Redesign: An Integrated Planning Framework. Omega, 21(4), pp.433-447. doi:10.1016/0305-0483(93)90076-W

Article Review

I choose this Article Because

The article "A Process-Oriented Framework for Assessing the Business Value of Information Technology" by Mooney, Gurbaxani, and Kraemer provides a comprehensive exploration of how organizations can better measure the value of their IT investments. The authors argue that traditional financial metrics, while useful, often fail to capture the nuanced benefits that technology can bring to business processes. By focusing on a process-oriented framework, the article aims to shift the evaluation of IT from merely quantifying financial returns to understanding its role in enhancing specific business activities.

The framework proposed by the authors emphasizes the importance of assessing IT's impact on business processes, which includes improvements in efficiency, effectiveness, and overall organizational performance. This approach encourages businesses to recognize that the value derived from IT investments goes beyond immediate financial gains and encompasses broader, often intangible benefits. Through empirical research and case studies, the authors illustrate how organizations that adopt this process-oriented perspective can achieve greater alignment between their IT initiatives and business goals. By developing customized metrics tailored to their unique processes, organizations can gain insights into how technology contributes to their competitive advantage.

In conclusion, the article asserts that a process-oriented framework is essential for accurately assessing the business value of information technology. By moving away from traditional financial evaluations, organizations can better understand the comprehensive contributions of IT, ultimately leading to more informed decision-making regarding technology investments. This shift in perspective not only enhances the strategic alignment of IT with business objectives but also fosters a culture of continuous improvement. The authors’ insights provide valuable guidance for organizations seeking to optimize their IT investments and leverage technology as a key driver of business success.

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Aerial 3 - Hussnain shahbaz Bhatti 30122195

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Aerial 3 - Hussnain shahbaz Bhatti 30122195

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Harvard reference:

·         Mathews, A. (2013). Institutional Factors Affecting Offshore Financial Centers: A Study of the Caribbean. Available at: https://d1wqtxts1xzle7.cloudfront.net/31970929/SSRN-id969778-libre.pdf?1391449628 (Accessed: 29 October 2024).

·         Needle, D. (2019) Business in Context: An Introduction to Business and its Environment. 7th edn. Available at: https://elib.vku.udn.vn/bitstream/123456789/3021/1/2019.%20Business%20in%20Context-An%20Introduction%20to%20Business%20and%20its%20Environment%20%287th%20Edition%29.pdf (Accessed: 29 October 2024).

·         Harmon, P., 2010. The scope and evolution of business process management. In J. Vom Brocke & M. Rosemann, eds. Handbook on Business Process Management 1. International Handbooks on Information Systems. Springer, Berlin, Heidelberg, pp. 37–81. Available at: https://www.researchgate.net/publication/225932655_The_Scope_and_Evolution_of_Business_Process_Management [Accessed 29 October 2024]

Article Review

I choose this Article Because

The article "Institutional Factors Affecting Offshore Business Process and Information Technology Outsourcing" by Nir Kshetri explores the various institutional influences that impact companies' decisions to engage in offshore outsourcing. The primary purpose of this study is to analyze how factors such as regulatory frameworks, cultural norms, and cognitive biases shape the outsourcing landscape in business process outsourcing (BPO) and information technology outsourcing (ITO). The author emphasizes that understanding these institutional factors is crucial for organizations to navigate the complexities of outsourcing effectively.

Kshetri identifies three main types of institutional influences: regulative, normative, and cognitive. Regulative influences pertain to formal rules and regulations, such as privacy laws and data protection standards, which can create barriers or incentives for companies looking to outsource. Normative influences reflect the social norms and values within industries that compel organizations to adhere to certain ethical or operational standards, affecting their choice of outsourcing locations. Cognitive influences relate to shared beliefs and cultural assumptions, which can shape how companies perceive risks and benefits associated with outsourcing.

In conclusion, the article underscores the importance of recognizing and understanding these institutional factors in the context of offshore outsourcing. By taking into account the regulative, normative, and cognitive influences, organizations can make more informed decisions about outsourcing strategies, selecting locations that align with their operational needs and risk management preferences. The study suggests that future research should focus on how these institutional dynamics evolve as global markets and regulatory environments change. Overall, Kshetri’s insights provide a framework for businesses to effectively manage institutional pressures and optimize their outsourcing practices in a rapidly evolving global landscape.

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Article 4 - Hussnain shahbaz Bhatti 30122195

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Article 4 - Hussnain shahbaz Bhatti 30122195

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Harvard reference:

·         Hall, B.H. & Mairesse, J., 1997. Exploring the relationship between R&D and productivity in French manufacturing firms. National Bureau of Economic Research, Working Paper No. 6120. Available at: https://www.nber.org/system/files/working_papers/w6120/w6120.pdf [Accessed 29 October 2024].

·         Korn, M. & Stach, E., 2016. The impact of flexible automation on business process management. Available at: https://d1wqtxts1xzle7.cloudfront.net/49865076/The_Impact_of_Flexible_Automation_on_Bus20161025-23559-cymn4f-libre.pdf [Accessed 29 October 2024].

·         Fang, Y., 2012. Re-shaping business strategy. Nottingham Trent University. Available at: https://irep.ntu.ac.uk/id/eprint/926/1/214516_Re-shaping%2520Business%2520Strategy_v1.6c.pdf [Accessed 29 October 2024].

Article Review

I choose this Article Because

The article "Exploring the Relationship between R&D and Productivity in French Manufacturing Firms" by Bronwyn Hall and Jacques Mairesse investigates the significant link between research and development (R&D) investments and productivity growth within the French manufacturing sector. The primary purpose of this study is to assess how R&D activities contribute to productivity improvements over time, thereby providing empirical evidence to support the argument that R&D is a vital driver of economic performance. By updating data from previous studies, the authors aim to clarify the impact of R&D on productivity and refine the understanding of this relationship within the context of manufacturing firms.

The research employs various econometric methods to analyze R&D expenditures and their influence on productivity growth, focusing on the importance of measuring R&D accurately to avoid misinterpretation of its benefits. One of the core findings is that long-term investments in R&D have a consistently positive effect on productivity, particularly when accounting for potential double counting of R&D inputs in capital and labor measures. The authors highlight that the production function approach offers a more accurate representation of R&D’s contributions compared to other methodologies, reinforcing the notion that effective R&D strategies lead to substantial productivity gains.

In conclusion, the article underscores the critical role of R&D in enhancing productivity within the manufacturing sector. The findings suggest that companies should prioritize R&D investments to realize long-term productivity benefits. By providing a robust analysis of the R&D-productivity relationship, Hall and Mairesse contribute valuable insights to the fields of economic research and industrial policy, advocating for policies that support R&D activities as a means to foster economic growth and competitiveness. This research not only affirms the importance of R&D but also encourages further exploration of how different sectors can leverage innovation to enhance productivity outcomes.

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Harvard reference:

1. Ra, S., Shrestha, U., Khatiwada, S., Yoon, S.W., & Kwon, K. (2019) The rise of technology and impact on skills. International Journal of Training Research, 17(sup1), pp. 26-40. DOI: 10.1080/14480220.2019.1629727.

2. Asian Development Bank (2018) Asian Development Outlook 2018: How technology affects jobs. Manila, Philippines: ADB Publishing.

3. Autor, D. (2015) ‘Why are there still so many jobs? The history and future of workplace automation’, Journal of Economic Perspectives, 29(3), pp. 3-30.

4. McKinsey Global Institute (2017) Jobs lost, jobs gained: Workforce transitions in a time of automation. New York, NY: McKinsey & Company.

5. Price Waterhouse Coopers (2016) They say they want a revolution: Total retail 2016. Available at: https://www.pwc.ru/en/publications/totalretail-2016.html.

6. UNESCO (2017) Unlocking the potential of urban communities, Vol. II. Paris: UNESCO Publishing.

If you need more specific points, let me know which ones, and I can add citations accordingly.

Article review :

In this article i can see that, In The Rise of Technology and Impact on Skills, Ra et al. (2019) explore the implications of the Fourth Industrial Revolution on workforce skill demands, with a focus on the skills necessary to adapt to technological advancements. The authors argue that traditional education systems must evolve to meet these shifting demands, advocating for a society that emphasizes continuous learning and "learnability"—the ability to learn, unlearn, and relearn—as critical skills for future workforce resilience.

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The rise of technology and impact on skills (1)

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1. KPMG India (2020) The future of jobs in India: A 2022 perspective, YouTube, 27 February. Available at: https://youtu.be/dNOKzNmWiqg (Accessed: 31 October 2024).

2. Reference as Online Media:

KPMG India (2020) The future of jobs in India: A 2022 perspective, [online video] YouTube. Available at: https://youtu.be/dNOKzNmWiqg (Accessed: 31 October 2024).

3. Alternative Format for Corporate Content:

KPMG India (2020) The future of jobs in India: A 2022 perspective. Available at: YouTube, https://youtu.be/dNOKzNmWiqg (Accessed: 31 October 2024).

Article review :

the video The Future of Jobs in India: A 2022 Perspective, KPMG India (2020) explores the transformative impact of technology on the Indian job market, with particular emphasis on automation, artificial intelligence (AI), and the rise of digital skill requirements. The video serves as both a forecast and a call to action for stakeholders, including businesses, educational institutions, and policymakers, to adapt to and prepare for the rapidly changing employment landscape.

KPMG India (2020) predicts a shift in job roles, where traditional roles may either disappear or transform significantly due to automation and AI integration. For example, roles that rely on routine, manual tasks are at higher risk of automation, while non-routine cognitive roles—those requiring creative thinking, complex problem-solving, and socio-emotional skills—are likely to grow in demand. This aligns with broader industry observations regarding Industry 4.0, which prioritizes automation and innovation.

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Duke University - The Fuqua School of Business

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The Future of Technology and Its Impact on Work

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Harvard reference :

Cascio, W.F. and Montealegre, R., 2016. How Technology Is Changing Work and Organizations. Annual Review of Organizational Psychology and Organizational Behavior, 3, pp.349–375. Available at: https://www.researchgate.net/publication/299400943_How_Technology_Is_Changing_Work_and_Organizations [Accessed 31 Oct. 2024].

Article review :

In their 2016 article, Cascio and Montealegre examine how rapid advances in technology are reshaping the nature of work, organizational structures, and management practices. Published in the Annual Review of Organizational Psychology and Organizational Behavior, the article covers the historical evolution of technology in the workplace and evaluates how emerging technologies are both enabling and disrupting traditional work models. They review topics ranging from ubiquitous computing and disruptive technologies to specific advancements like robotics, teleconferencing, and wearable devices, discussing the implications for employees, managers, and organizations.
The authors provide a historical overview, identifying three major technological eras: the agricultural, industrial, and digital. They argue that each era has had a transformative impact on work and society, with the digital era, in particular, introducing profound shifts in organizational behavior, from mainframe computing to the current phase of ubiquitous computing, where devices permeate daily activities and connect physical and digital spaces.
A central argument is that while technology enhances productivity, it also leads to job dislocation, as routine tasks are increasingly automated. They discuss examples where robots replace workers in both manual and white-collar jobs. Yet, they stress that job creation often follows job displacement as industries adjust, citing historical trends of economic adaptation.

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Harvard Reference

Graetz, G. & Michaels, G., 2018. Robots at Work. Journal of Economic Perspectives, 32(1), pp.31-48.

Short Review on Why I Chose This Article:

I selected “Robots at Work” by Georg Graetz and Guy Michaels because it provides a comprehensive, data-driven examination of how robotics and automation impact labor markets, specifically within European industries. This article is published in the Journal of Economic Perspectives, a peer-reviewed academic journal, which ensures its credibility and reliability. Graetz and Michaels, both respected economists, use extensive data to analyze productivity gains, job displacement, and shifts in workforce skill demands, making it highly relevant to understanding technology's influence on employment.

The article’s focus on robotics, rather than automation in general, allows for a precise exploration of specific impacts in industries like manufacturing and logistics, where robotic technology is most prevalent. This specificity provides valuable insights into how technology-driven changes are shaping the modern workforce, making it an essential source for discussing the changing nature of work.