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WorldShare Circulation Training for Students

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WorldShare Circulation Training for Students

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Please complete this required training. If you have any questions, please let us know.

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WorldShare Circulation for Student Workers

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You all know how much we value treating our patrons well. You each do such good work when it comes to customer service.

To that end, if you encounter any question that you think we might not be able to help with, PLEASE share it with us immediately. We will always try to find a way to support a visitor's need, so check with us before saying "no." And keep recording those questions in Gimlet. It's hugely helpful and important!

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Making New Library Cards for Community and Alumni - Use 5mil

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Making New Library Cards for Community and Alumni - Use 5mil

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Our new plastic sleeves for making community library cards are a different thickness than our old ones.

Current cards must be laminated on the 5MIL setting, not 3mil. This impacts the heat setting and ensures the 5mil plastic is fully melted and sealed.

Select this setting on the front of the laminating machine.

(Our 8.5x11 lamination pages are still 3mil.)

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IMPORTANT Room Reservation Workflow- PLEASE READ

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IMPORTANT Room Reservation Workflow- PLEASE READ

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Please double check that you are placing all room reservations in the tray on the back counter and not back in the Room Reservation Form folders.

We had three patrons come in today whose reservations were not recorded, so we didn't have an empty room for them. I tracked down their reservations in the folder on the desk which meant they were never entered. Please don't stress about this. It totally happens when we get busy. Just help each other remember to use the tray for any reservations.

Also - Patrons ALWAYS receive a confirmation email when they make a reservation. If a patron says they have a reservation, please ask to confirm the reservation on their email: "Did you receive an email confirmation? Would it be ok if I check that real quick?"

Check the date and room assignment. This is normally where the confusion takes place.

It is NOT possible that the print out schedule at the desk is wrong. It only prints what has been entered in the system. For example, a patron will be mistaken if they say they received an email for "room 303" but the sheet states they are booked for "room 305." The sheet is correct and their email will confirm what the sheet states. Any questions, please ask.

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Digby underwent an update that they say has corrected the 50-book limit. Please update your app if you haven't yet done so.

THANK YOU for your amazing feedback that helped to get this problem resolved!

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Going forward, please put any Digby problem books in this basket.

I will look over the issues and track the number of books we are correcting.

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Hi Students,

Shelf Reading is throwing us some curve balls. Please keep sharing your experiences so we can build a smooth system for this new process.

I will be posting updates to shelf reading in this spot, so check here often.

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Community Member Visitor Rambler Cards (2 photos attached)

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Community Member Visitor Rambler Cards (2 photos attached)

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I created an instruction card to explain Visitor Rambler Cards.

If a community member needs to make copies, they will need a visitor Rambler Card.

Cards are in the left side drawer.

Money needs to be added via the mobile app, just as students do.

The QR code link to the mobile site is on the instruction card for quick access

$10 minimum required.

Money stays on the card & doesn't expire.

Use the number on the BACK of the card to register it on the mobile site.

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Question This Week: Do you have Green Books?

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Question This Week: Do you have Green Books?

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Do we have green book??? Well, yes, some of our books are green? What do you mean exactly? OHHHHH, GREEN BOOKS? Those are for exams and can be found across the street in the student Bookstore!

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I'm seeking info on the Digby app and any problems you've encountered. Please respond to the questions on your next shift. Thank you!

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Someone mentioned that we don't know when anyone is having their birthday! I know it's late, but I would love if you would share it anyway!

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Complete the scavenger hunt using the library's website. Print your certificate at the end.

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Please type your name here. This will be used on the certificate at end of quiz.
(required)

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Let me know if you want to work during Spring Break by Mon. Mar. 9

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Let me know if you want to work during Spring Break by Mon. Mar. 9

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Read student notice about Batman/Riddler event at the front desk

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Read student notice about Batman/Riddler event at the front desk

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VITA Tax Prep Assistance in Room 307 on Tuesdays at 6pm

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VITA Tax Prep Assistance in Room 307 on Tuesdays at 6pm

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Due to high demand, Theresa has placed a list at the Public Services Desk with the names of students who are eligible to check out a SWIVL. Only students on this list may check out a SWIVL through March 5.

SWIVLs may not be renewed, so that all eligible students have an opportunity to use one.

Please use the waitlist for students who need a SWIVL. We will contact them as one becomes available.

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Did you catch the email update this week?

Topics include:

New Gimlet Question Types

New procedures in Gimlet: use email prefix, record all questions, select options at top

Student Photo Upload - Google Drive

Reading Work Emails

Hard copies provided at desk in binder

Check off your name after reading.

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It was so great to see all the happy faces of students excitedly spinning for their lucky bags. I want to be sure to mention our amazing library staffer, Debbi, for the concept, preparation, and execution of this super fun event. Thank you, students, for encouraging people to spin and for handing out bags.

If you have ANY ideas for fun activities like during the semester, PLEASE share them with me or Debbi!

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Please don't come to work! lol

Enjoy your days off!

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New and returning students may need help with directions. We have copies of campus maps in the folders under "Maps." You might also be asked for building codes and you will find this guide at the desk in the center caddy.

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We have NEW labels that will be taking the place of the B&T Red labels. B&T has gone out of business, but we are keeping the "Popular Reads" and "Popular Videos" collections where they are currently housed. You will begin seeing a new style of spine label: Pinkish/Red with red lettering.

Please place these returned books on the B&T shelf and place on the book truck in its designated spot.

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Shelving Mistakes to Watch - Slide thru album below

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Shelving Mistakes to Watch - Slide thru album below

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Hi team!

We are noticing more shelving mistakes lately. Please continue to be diligent and attentive when shelving every item. It really matters!

● Books with yellow NEW stickers go on the New Arrivals shelf in front of the desk. These books MUST BE PUT IN CALL NUMBER ORDER! Your flag needs to be in the book you reshelve.

●Books with Pink/Red NEW stickers will be replacing the B&T red sticker books. These books do not need to be reshelved in call number order. No flag is needed.

●A General Collection book was reshelved on the NEW Arrivals shelf with no flag. Always check the computer screen to verify the collection in which an item belongs. WMS will alert you upon checking in an item. 👀

Thanks guys!

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Book carts got a makeover this week! (See photos above) A huge thank you to Anais for initiating this project and creating the new labels. They bring a cohesive and professional look to our carts and we LOVE them!

NEW FEATURES:

● General Collection has two sides so we can split books that are shelved on each side of the 3rd floor: A-PR, PS-ZZ

● Youth Collection, Graphic Novels & YA books all on same row to help distinguish between Y Fiction, Y Nonfiction and YA.

●2nd Floor collections on the same shelf: Comm Read Room, Shep U FP, DVDs & National Film Registry, Audio & Music

●New Section for NEW ARRIVALS & "NEW" Popular Reads/Videos which are taking the place of B&T items.

Please ask if you have any questions.

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Stop by the Public Services Desk and choose a little gift as our thanks for all your hard work.

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I have a few open work hours coming up in the next few days. If you want to work any of these shifts, please email me.

Sun. Nov 30 – 12pm – 4pm

Mon. Dec 1 – 8am-11:30am

Mon. Dec 1 – 9am – 10:30am

Tues. Dec 2 – 8am-12pm

Tues. Dec 2 – 12pm-3pm

Tues. Dec 2 – 12:30pm – 3pm

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Please read the new form & sign the checklist when you finish it.

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Daily Schedule Availability - Daily schedule

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Watching tutorial is required prior to making buttons. Scroll to the left under "How to Make Buttons" to watch the videos. Comment your name after you watch. Thanks!

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Hi guys! Could you help me out by making sure any planned call-outs you make are added to the whiteboard calendar by the break room? If you have a day you will be out, write it in red on the calendar. Thanks!

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Count the pumpkins in the break room. Winner gets a $10 Starby's gift card! Drawing on Mon. Nov 10

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Count the pumpkins in the break room. Winner gets a $10 Starby's gift card! Drawing on Mon. Nov 10

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Find all the pumpkins hidden in the "pumpkin patch."

Write your name and your guess on a slip of paper and put it in the glass jar by the door.

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Please save answer sheets in paper tray next to treat bucket.

The word is "TRICK" and then they get a TREAT.

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First page is LOCKED to prevent changes. Select "Duplicate Page" and UNLOCK to make your editable page.

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This document guides you through using the common features of the Mondopad touchscreen display.

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Make sure you take a minute to run over the daily task list on your shift. All "diamond" tasks should be checked at every shift. It's ok to keep signing names throughout the day, or initial if you run out of room. Several "diamond" tasks need to be repeated over the course of the day (Pull list, chair reset) & it helps us stay service oriented! You guys are great! Thank you!

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There are some stickers available at the front desk for students to take for free.

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National Transfer Student Week October 20-24, 2025 3

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Log patron questions in Gimlet. This is super important so please remember to do this. Thank you!

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Yep, that’s right: A real user management system. We’ve added a few quality-of-life improvements for folk with more complex needs.
More details here.

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Button-Maker is temporarily out of service. Tutorial videos under "How To Make Buttons" must be viewed. (See email)

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Button-Maker is temporarily out of service. Tutorial videos under "How To Make Buttons" must be viewed. (See email)

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1. All images must be PG-rated or lower – no images containing horror, gore, nudity, or potentially offensive language may be used.

2. All images must be quality, high-resolution images. Don’t use grainy, heavy pixel, low brightness, or otherwise hard to see images.

3. Go for QUALITY over QUANTITY. (The buttons are a limited resource at this time, so be selective with images you choose.)

Selecting Quality Images & Large-Size Images:

1. After performing an image search in Google, click “Tools” along the top row, to the right of “Images.”

2. Click the pulldown arrow and select “Large” to show only images that are at the minimum size for printing.

3. Another good place to find free license images is Vecteezy. Search your image and select “free license” from the sidebar.

4. Canva button templates and other resources are linked below.

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Required Guidelines for anyone who would like to use the button machine.

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Required Guidelines for anyone who would like to use the button machine.

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Before Use:

1. You must watch the two button-making tutorials above, two times each.

2. Confirm you have watched them by typing your first name in the “comments” section of each video tutorial.

During Use:

1. Don’t force the handle of the machine past its point of compression.

2. Don’t force the various size templates past the guide piece that stops it in the right position. You need to watch the video to understand how to lift the top portion and CAREFULLY slide the bottom piece out.

3. Make sure you are using the metal pegs, and please don’t lose them.

4. Slide the thin plastic sheets between your thumbs to make sure you only have one. They are VERY thin.

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Nice2Have   Sliding Multi Mold Button Maker Machine   How to Install & Change the Molds

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Nice2Have - Sliding Multi Mold Button Maker Machine - How to Make a Pinback Button

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Thank you, Mason, for making the cover!

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WHY do we dust? Is it REALLY THAT important?

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WHY do we dust? Is it REALLY THAT important?

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The answer to that question is YES! This is a recent picture of books in our stacks.

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Bravo, Anais, for these amazing bookmarks drawn by you! Info and resources for others to make bookmarks can be found in the Bookmark tiles in this Padlet.

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Thank you, Marina, for taking on this project and doing such a great job!

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LibGuides: Buttons: Resources for Making Buttons

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How to Guide for using the CofC Libraries Button Maker!

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Using Dry Erase markers, write directly on each card that has a reservation

Write the day’s date and the beginning time only of each reservation for each room

The cards will help us remember to hold rooms that are reserved at a certain time.

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SHARE REPEATED QUESTIONS & RECORD IN GIMLET

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SHARE REPEATED QUESTIONS & RECORD IN GIMLET

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The Swivls have been organized so that COMPLETE sets could be made whenever possible. The labels have been tagged with "Complete" or "Incomplete"

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Theresa added a schedule of the classes to be held in Room 350, the EdTech Classroom upstairs. This is not a room we manage, but you will have patrons come in to ask about the class. The schedule will keep you informed about dates and times of classes.

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iPads for training and using Padlet are now stored in the locked Laptop cabinet at the Public Services Desk. The combination code can be found in the "key drawer" at the desk.

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Scantrons are used for testing and are purchased across the street at the Bookstore. We don't carry those at the library.

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UPDATE: iPad emailing has been fixed by adding the Gmail app to send email. When "sharing" shelf-reading report, select the Gmail icon and mail to Jenny.

NOTE: iPads are currently NOT sending emails. If you shelf read using an iPad, please choose to save your session in Files.

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Students, you will want to follow the steps in this guide to set up a OneLogin to check your pay info.

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The official Web site of Shepherd University, a liberal arts institution located one hour from Washington, D.C., in historic Shepherdstown, West Virginia.

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Library of Congress Classification System

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Library of Congress Classification System

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Library of Congress Classification System

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Fantasy Booktalk Card Shelf Talkers (free downloads)

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Don’t forget, you can find my other genre booktalk cards here: Sci-Fi Booktalk Cards (free downloads) Horror Booktalk Cards (free downloads) Mystery Booktalk Cards (free downloads) *…

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**My readalike posters are available for free near end of post**

Displaying the Readalike Lists

I'm sure that by now most of us have seen the post from last spring where fellow librarian Melissa Corey (twitter @melissacorey) posted her awesome idea for repurposing an old desk organizer as a new for sharing visual book lists. The tweet went viral, as so many librarians and teachers saw how practical and fun the idea was. Melissa also was very generous in providing her book menus for free to anyone who wanted to replicate the idea. You can find Melissa's downloads on her website Visual Book Lists.

As soon as I saw Melissa's tweet and lists I knew I wanted to replicate the idea in our library. I've always been a big fan of readalike lists and posters, and I'm always looking for a new way to use them and ensure they are useful to my students. Several years ago I wrote a blog post called "Reading Recs Via a "What To Read Next" Wall" where I shared some of the readalike posters I had made to help my students. Since then I've updated my wall, using a new strategy where the posters are larger and easier to swap books out on each list. I also love doing tiktoks and instagram posts that function as "what to read next" or "readalike" lists.

So when I saw Melissa's method for sharing/displaying book lists I knew I wanted to try it too! I was initially a bit put out by the cost of the desk organizers and had planned to DIY one using a cookbook stand and a regular binder instead of using an official desktop organizer, but then one of our AMAZING school administrative assistants unearthed an old desktop organizer that she found somewhere in the school for me, so now I actually get to use both versions. One will be at the circ desk and other will be on the other side of the room in our nonfiction section!

For my DIY version I just purchased an inexpensive clip on cookbook stand and used a binder I'd already had at hand. You can see that one below!

The Posters

You'll notice in the pictures below that for my readalike posters I've opted to add both the navigational info to each book (the call number and section) as well as a QR code that, when scanned, will take students to the Destiny Discover record for the book. I've chosen to add these bits of info to help facilitate easy access to the books. This way if the student sees a book cover and title that seems interesting they can either take the call # listed right below it and quickly find the book in order to see if its synopsis is interesting OR they can easily scan the QR code in order to learn more about each book. Its a bit time consuming to add this info but I think it will be worth it. On the template link below I've already removed our QR codes but I have not removed our call #s so if you reuse my posters make sure you change or delete that part!

You'll also notice that most of my posters have a pretty small # of books on each one, most have only 6 recs on each page. This was purposeful, as I've found that many students can get overwhelmed with too much choice or too many options so I'm trying to see if the smaller amount of recs on each page proves helpful to some of those students.

I plan on creating more of these throughout the year and I will share additional ones in future posts!

You are welcome to access my posters via the template link below. You are welcome to edit, change, and reuse them noncommercially. If you create new ones then I hope you'll consider sharing them for free with others and perhaps adding your link to the free documents to this padlet for sharing readalike posters.

Want More Freely Reuseable Readalike Lists?

The wonderful Lisa Krok (twitter @readonthebeach) has generously created and shared more readlike lists, which are available here via canva template.

I have now created a shared padlet where anyone can add links to more freely re-useable readlike style book lists. I hope you'll feel welcome to add yours to the list should you end up creating your own! Access Padlet

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My readalike posters are available for free near end of post** https://videopress.com/v/PJ9pqfGT?resizeToParent=true&cover=true&preloadContent=metadata&useAverageColor=true Displaying the Readalike Lists I'm sure that by now most of us have seen the post from last spring where fellow librarian Melissa Corey (twitter @melissacorey) posted her awesome idea for repurposing an old desk organizer as a new for sharing visual book...

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De-escalation Techniques from 
Linscheid Library

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De-escalation Techniques from 
Linscheid Library

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Serving patrons is important, however, when someone is having a stressful moment, it's important for you to have some tools to know how to best handle a difficult situation. Always know that you can say to a patron, "If you can wait just a moment, I will get a staff member who can help you."

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A Demonstration Video From Linscheid Library

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A Demonstration Video From Linscheid Library

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Very poor customer service compared to helpful and engaging customer service.

Notice the best practices where:

patron is greeted upon arrival

desk attendant stands up to greet the patron

attendant asks if there is anything else she can help with

attendant offers to help patron order the book from ILL

attendant explains the location of the book

attendant is friendly and smiles, making the patron feel welcome

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Scarborough Library Searching the Database Training

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Scarborough Library Searching the Database Training

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Exploring the Library - Searching the Databases

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Type your name for certificate
(required)

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Murder in the Stacks (Library Preservation)

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A fun way for students to practice putting books in order so they can better understand call numbers.

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Reading Library of Congress Call Numbers

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Reading Library of Congress Call Numbers

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Customer Service Training Modules from Libraries Learn.

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Customer Service Training Modules from Libraries Learn.

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Please view and complete the four training modules about providing excellent customer service.

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Getting Started with Library Customer Service

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In this self-directed course, learners will gain a beginning-level understanding ... Learn more…

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Library Customer Service: Dos and Dont's

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Use WorldCat.org to search for and create book lists.

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Use WorldCat.org to search for and create book lists.

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How to create and share lists on WorldCat.org

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Discover lists by users on WorldCat.org. Learn more about Lists and how you can create one.

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Top ten books requested via interlibrary loan in April 2025

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Top ten books requested via interlibrary loan in April 2025