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tukar ikut latest dlm docs. transcation picture as well

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tukar ikut latest dlm docs. transcation picture as well

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https://www.facebook.com/profile.php?id=61577337508841

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Executive Summary

The Kuih Lab is a small campus-based business that sells traditional Malaysian kuih (local cakes) to students at Universiti Malaysia Sarawak (UNIMAS), emphasizing the authentic flavors that are a staple snack among Malaysians. This business aims to introduce Malaysian kuih by offering three main types: kuih seri muka, nona manes, milk donuts (donut susu), and caramel donuts (donut karamel). The kuih are sourced directly from a local supplier, Puan Zunaidahtia from Kampung Baru, Kota Samarahan, who guarantees the quality, halal status, freshness, and authentic taste of the traditional kuih. The business operates using an advance-order system, where customers must place their orders two days before the delivery date. This pre-order system helps in collecting orders in advance, managing them more efficiently, avoiding food waste, and ensuring that customers receive the kuih in a fresh condition. Deliveries are made on a cash-on-delivery (COD) basis throughout the UNIMAS area or can be picked up at selected locations such as the lobby of the Faculty of Social Sciences and Humanities (FSSH). This method makes it convenient for customers, especially busy students with tight schedules. As for payment methods, customers can choose between physical cash payment or online transfer. Orders can be placed via The Kuih Lab's social media platforms Instagram and Facebook or by sending a message through WhatsApp to the number provided in the promotional poster.

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Melvin Anak Banggau (99670)

Plans work schedules, coordinates tasks, and ensures all assignments are completed on time.

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Olivia Olera Banyieng (100729)

Develops marketing strategies, manages social media, and promotional materials

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Muhammad Nur Firdaus bin Kusyairi (99971)

Prepares the budget and manages cash flow.

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Olivia Eva Anak Kempin (100727)

Records all transactions and purchases.

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Ellycia Edward (988050)

Records all transactions and purchases.

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Mohammad Azhar Ariffin bin Alia (99773)

Manages inventory from suppliers, ensures quality, and oversees smooth delivery operations.

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Location

Our business is strategically located at University Malaysia Sarawak, Kota Samarahan making it ideal environment for small and medium sizes business.

Type of Business

This business operates as a retail based food distribution and delivery services. As a reseller, we do not produce the kuih ourselves, but we play an essential role in connecting suppliers with customers. We function under a pre order system, where customers place their order at least two days in advance. Deliveries are made either through COD or self-pick up at designated location at FSSK lobby. This model allows us to manage stock effectively and ensure that all items are fresh and delivered on time.

Operation Hour

Pre-order at least 2 days in advance

Self-pick up at FSSK lobby

COD to residential college

Website

1. Facebook

2. Instagram

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Customer Segment

Our target customers are Unimad students and staff at Unimas.

Customer Relationship

Receive feedback from customers regarding our sales to detect weaknesses or problem that may have been overlooked.

Encourage customers to follow our social media to stay up to date with The Kuih Labs.

Income Channel

TheKuihLabs is a small-scale business with affordable prices. we sell "kuih" such as Kuih Nona Manes 4 pieces which is RM 3.5, Kuih Seri Muka 4 pieces which is RM 3.5, Donut Susu and Donut karamel 2 pieces is RM 1. This pricing does not include delivery charge (COD) which is 50 cents at each collage in UNIMAS.

The Kuih Labs provides advance booking services.

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Poster Promotion 1

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Poster Promotion 2

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Poster Promotion 3

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Poster Promotion 4

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https://www.instagram.com/thekuihlabs__/

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Penghantaran pesanan kuih dilakukan oleh saudara  Melvin dan Azhar kepada pelanggan yang telah membuat pesanan di Petary. Pelanggan Ini telah membuat pesana kuih seri muka 1pck, Nona Manis 1pck, donut susu dan donut karamel. Jumlah pembelian ini sebanyak RM 8.50

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Rajah ini menunjukkan maklum balas daripada pelanggan tentang pesanan yang telah dihantar secara COD oleh saudara Azhar dan Melvin. Pelanggan berpuas hati dengan kuih yang telah dihantar.

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Rajah ini menunjukkan pesanan yang dibuat oleh  pelanggan untuk keesokan hari

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Rajah menunjukkan saudara melvin membuat penghantaran COD donut susu dan karamel kepada pelanggan pada pagi itu di CTF

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Pesanan Daripada pelanggan dari luar UNIMAS iaitu rakan Daripada UITM

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Pesana Daripada pelajar UNIMAS Sendiri

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Aireen Andriana Anak Cassidy (98005)

Responsible for conceptualizing, designing, and refining products or brand visuals with a focus on aesthetics, functionality, and user experience.

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1. Melvin Anak Banggau (99670)

Running a Malaysian traditional kuih business through the MPU3222 subject was a truly meaningful experience for me as a student. Throughout this project, I had the opportunity to learn various important aspects of business such as operations management, marketing, finance, and most importantly, teamwork. Each group member played their respective roles, and I was actively involved in ensuring the smooth execution of the project. Despite that, we also faced several challenges such as fluctuating customer demand, delays from suppliers, and time constraints as we had to balance this task with our academic responsibilities. However, we overcame these challenges through effective communication and strong team collaboration. I learned that the success of a small business not only depends on the product but also on time management and teamwork. Overall, the MPU3222 subject provided me with a valuable and practical learning experience. It opened my mind to the real world of entrepreneurship and taught me how to think creatively and solve problems professionally. This experience also strengthened my interest in the field of business, and I am truly grateful to have gone through such a meaningful learning journey with my teammates.

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2. Olivia Olera Banyieng (100729)

Managing a traditional Kuih company in Malaysia as part of my MPU 322 project gave me significant practical business experience. we were forced to face difficulties head-on as a result of the projects-'s immersion in the in complexity of operations, marketing, and finance. Time management and problem-solving abilities were refined by successfully managing shifting consumer demand, supplier delays, and the delicate line between academics and entrepreneurship. this experience made clear how crucial successful small business operations, excellent teamwork and a high-quality product.

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3. Olivia Eva Anak Kempin (100727)

Taking the Entrepreneurship subject has been an eye-opening and transformative experience. At the start, I thought entrepreneurship was solely about starting a business and making a profit. However, throughout this course, I have come to understand that it is much more than that. It is about identifying problems, taking initiative, thinking creatively, managing risk, and adding value to society.

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4. Muhammad Nur Firdaus bin Kusyairi (99971)

As one of the financial managers, running a traditional kuih business as part of our MPU3222 Foundation of Entrepeneurship Inculturation has been a valuable experience. Learning to do the day to day finances and doing bookkeeping has taught me many things when it comes to running a business. I have learned to tackle problems when it comes to finances, particularly when it comes to the flow of money as well as ensuring the appropriate use of the budget. Other than that, another important lesson that I learned is that teamwork is especially important when it comes to ensuring the success of our business. Running a business is a team-effort, and doing things on your own will only cause problems. I have communicated clearly with my team members about the use of our budget as well as being transparent with the flow of money.

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5. Ellycia Edward (988050)

My Entrepreneurship class completely changed my perspective. Initially, I saw it as just about making money, but I learned it's so much bigger. It's about spotting problems, being proactive, thinking outside the box, handling risk, and making a positive impact. This entrepreneurship course has been a real game changer. Before, I only saw the profit side of things, but now I understand it's about identifying needs, taking the lead, creative problem solving, managing uncertainty, and contributing something valuable. Taking this entrepreneurship class opened my eyes. I used to think it was all about business and profit, but it's really about recognizing issues, taking charge, innovative thinking, risk assessment, and contributing to the community.

6. Mohammad Azhar Ariffin bin Alia (99773)

The Entrepreneurship class has opened my mind to the world of business in a broader perspective. Initially, I thought business was merely about buying and selling. However, through this class, I have gained much more knowledge about business and a deeper understanding of its concepts. Entrepreneurship is about doing something new, creating innovations, thinking outside the box, facing risks, and more. This class has become a real platform for me to learn about business, which I previously thought was only about profit and loss. As a result of this learning, I now understand that entrepreneurship requires the courage to lead, the ability to solve problems wisely, and the drive to contribute something meaningful.

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7. Aireen Andriana Anak Cassidy (98005)

Running the traditional kuih business through MPU3222 was an incredibly enriching experience that taught me far more than just entrepreneurship, it pushed me to grow as a problem-solver, team player, and decision-maker. From managing operations and finances to navigating marketing challenges and unpredictable customer demand, every hurdle like supplier delays or balancing academics with the business forced us to adapt quickly and work together effectively. What stood out most was how teamwork and communication turned obstacles into opportunities, proving that success isn’t just about a good product but also resilience, creativity, and collaboration. This hands-on journey not only deepened my interest in business but also gave me a real-world perspective on what it takes to run even a small venture, leaving me with lessons I’ll carry far beyond the classroom.