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On the sixth day of my internship, after the usual morning reports, I helped prepare credit notes for a few suppliers who returned damaged items. I had to reference past invoices to verify return eligibility and record the proper amounts in Dynamod. I also joined a short discussion about the upcoming e-invoice implementation and was told I would attend a seminar soon. Later in the day, I reviewed some aged receivables with my manager and learned how to identify overdue accounts.

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I reported for duty at JMS Freshmart at 9:00 AM. Upon arrival, I was welcomed by the manager, Miss Katerin, who conducted a briefing session to introduce me to the company. She explained the background of JMS Freshmart, along with the range of products and services offered. The session gave me a clearer picture of the company’s operations and objectives. Miss Katerin also took the time to introduce me to all my colleagues, which helped me feel more comfortable and welcomed in the workplace. Following that, I was given an overview of the DynaMod system, which the company uses to handle entries and transactions. Initially, I found the system a bit challenging and confusing to navigate. However, with guidance and support from Miss Katerin, I gradually became more familiar with its functions and started to understand how to use it effectively. Overall, my first day was calm, smooth, and highly informative.

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On my second day at JMS Freshmart, I was assigned the task of labeling all the ring files in the office that contained unpaid invoices. After labeling, I arranged the files alphabetically from A to Z to ensure easier access and organization. Once this was completed, my manager instructed me to go through each of the unpaid invoice files and identify all invoices dated before December 2023. I carefully separated these invoices and refiled them into a new paper file for further processing. Following that, my manager guided me on how to use DynaMod to check the payment status of the unpaid invoices. Using the system, I reviewed each invoice and marked those that had already been paid. For the paid invoices, I was asked to use a red pen to double-tick them as a visual confirmation and to write the corresponding payment voucher number at the top of each invoice for easy future reference. This task helped me develop better attention to detail and gave me hands-on experience with the company's document management system.

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On the seventh day of my internship, my tasks today included merchant settlement, collection reporting, and system entries, which I now do more efficiently. I helped monitor stock levels through Dynamod and created a reorder report for several low-inventory items. I also assisted in issuing invoices for customers who didn’t have proper paperwork when delivering goods. In the afternoon, I practiced creating payment vouchers and understood how to tally them with the actual payments made. It was a productive and well-rounded day.

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On the eighth day of my internship, I began by completing the usual settlement and daily report tasks. Then, I reviewed the bank transactions from the previous day and compared them against the invoice records. This step helped identify two mismatches, which I reported to my manager. We corrected the issues and updated the system accordingly. I also joined my manager in preparing some credit notes and saw how inventory and financial records are connected through the software. The work requires careful attention to every detail.

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On the ninth day of my internship, I focused on bank reconciliation. My manager guided me through the steps of comparing the company’s internal transaction records with the bank statements. I reviewed several recent entries and found one incorrect amount, which we corrected in the system. I also helped create a simple template for in-store promotions, using data from recent sales. After completing the usual daily report and cash flow update, I filed the reports for internal records. My confidence continues to grow.

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On the tenth day of my internship, I managed most tasks independently , starting with the Hong Leong settlement and collection report. I also assisted in preparing a credit note for a supplier return and ensured it was entered and filed correctly. Afterward, I performed a thorough review of the day’s invoices and cash outs. My manager introduced me to the concept of the aging report and showed me how to check which accounts are overdue and need follow-up. I appreciated learning this real-world analysis.

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HARI RAYA AIDILFITRI

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On Day 13 of my internship, I began the day with the usual merchant settlement and daily collection report, ensuring all data was keyed accurately into the Dynamod system. I was then asked to assist in organizing aging reports by supplier names. My manager explained how aging reports help track payment cycles and prioritize overdue amounts. Later, I reviewed invoices for two suppliers and issued a credit note for goods returned. I also prepared a payment voucher for a petty cash expense, gaining a better understanding of voucher documentation.

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On Day 14, after the daily collection and settlement tasks, I cross-checked the bank transaction records and ensured they matched the invoice amounts. I assisted in reconciling two minor discrepancies from the previous week. My manager gave me feedback on how to quickly detect common errors. I was also tasked to monitor low-stock items and prepare a reorder suggestion using the Dynamod system. In the afternoon, I attended a short meeting with my department to discuss handling delayed customer payments more efficiently.

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On Day 16, the day started with the usual accounting tasks, followed by a deep dive into the payment voucher process. I was assigned to knock off payment vouchers and petty cash transactions, updating them in both physical records and Dynamod. My manager reviewed my work and corrected a formatting mistake, explaining how to properly reference each voucher. Later, I issued two new credit notes and updated their entries in the system. I also helped monitor inventory by cross-checking stock alerts on low-selling items.

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On Day 17, as usual, I performed the merchant settlement and daily collection report in the morning. I focused on learning more about invoice checking, matching the cash outflow to each supplier invoice. I also took the lead on preparing payment vouchers and learned how to reference them using supporting documents. My manager showed me how to manage inconsistencies between physical receipts and electronic records. It was a challenging but valuable day that enhanced my practical knowledge in managing business payments.

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On Day 18, I began attending a seminar on e-invoicing, which will be held throughout the week. The session introduced the basics of electronic invoicing systems and the differences from conventional invoicing. I learned about compliance requirements and digital record-keeping standards. The seminar also emphasized how e-invoices can reduce fraud and improve processing speed. While I didn’t do my usual reports, I did help another intern summarize the training notes for future reference. It was an informative and eye-opening experience.

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On Day 19, which is also the second day of the e-invoicing seminar focused on real-time invoicing and automated tax reporting. We discussed how Malaysia’s LHDN will implement digital invoice regulations and how businesses like JMS Freshmart will need to adapt. I was tasked to list down key changes that would affect our accounting procedures. Later, we did a group activity on how to convert physical invoices into digital formats. I learned how Dynamod might be upgraded to support this transition in future.

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On Day 20, during the third day of the seminar, we explored technical requirements and the workflow of issuing and receiving e-invoices. We reviewed templates and learned how to categorize invoices based on customer type, product category, and tax code. I took detailed notes and discussed potential changes with my manager during lunch. She shared her concerns about training suppliers who are unfamiliar with digital processes. The day ended with a quiz to test our understanding, which I completed confidently.

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The seminar today discussed system integration, particularly how accounting software like Dynamod will sync with e-invoice platforms. The speaker explained API functions and data flows between internal systems and government databases. I understood more about how data security plays a role in invoice transmission. I also joined a mock session where we practiced issuing and validating an e-invoice for a customer order. This hands-on exercise helped me see how digital transitions affect daily workflows in real business settings.

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The final day of the seminar wrapped up with a full simulation of the e-invoicing process. I participated in a role-play activity where I was in charge of managing returns and issuing credit notes using an e-invoice template. Afterward, we had a Q&A session with an LHDN representative who answered our technical questions. I felt more confident in adapting to the upcoming system changes. Back at the office, I shared the key takeaways with my team and submitted a summary report.

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Returning from the seminar, I resumed my daily duties starting with merchant settlement and preparing the daily collection report. I noticed my efficiency had improved after the break, and I was able to complete the report with minimal corrections. I helped issue invoices for a few walk-in suppliers and updated the credit notes for returned goods. My manager asked me to update the physical filing system as well. It felt good to apply what I learned from the seminar to actual work.

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I began the day by checking stock levels through the Dynamod system and flagged several items that needed to be reordered. I created a low-stock report and shared it with the purchasing department. After completing my daily report and cash flow tracking, I assisted my manager with a backlog of payment vouchers. We reviewed supporting documents, knocked off vouchers, and filed them accordingly. I was also asked to cross-check the merchant statement to ensure all bank transfers matched.

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Today’s focus was mostly on reconciliation work. I checked the bank’s previous day transactions and compared them with our invoices to ensure everything matched. I found one error, which I highlighted and corrected. My manager was pleased with my attention to detail. I also completed the daily collection and settlement report as usual and issued a credit note to a supplier returning expired goods. In the afternoon, I joined a short team discussion about improving customer credit terms.

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After finishing my regular reporting duties, I worked on preparing templates for an upcoming in-store promotion. I was tasked with creating visually clear formats for product discounts and bundle offers. My manager reviewed my draft and suggested design improvements. I also helped scan and upload copies of recent credit notes into the company’s cloud system. Towards the end of the day, I assisted in compiling the aging report for supplier payments and learned how to spot accounts overdue by 30 days.

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The day started with merchant settlement and daily report updates. I was then asked to handle the full process of issuing an invoice for a new customer who didn’t bring any paperwork. I used the stock list to identify the delivered items and entered the necessary details into Dynamod. I also prepared a payment voucher and double-checked that all references matched the corresponding receipts. My manager praised my growing independence in handling more complex transactions.

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After completing the daily report, I prepared several payment vouchers for petty cash expenses and attached all necessary receipts. I was asked to compile a short report of expenses for submission to the finance department. I also joined a short meeting with the company director and my manager to discuss how to improve the customer return process. I suggested implementing a return checklist form, which they appreciated. It was the first time I shared an idea during a meeting.

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I started the day with the usual transaction reconciliations and collection report updates. A major task today was identifying system mismatches from the previous week. I went through three days of data to find the source of a discrepancy between the invoice total and recorded bank transfers. After resolving it, I updated the merchant summary for review. In the afternoon, I joined a feedback session with my manager to discuss how we could simplify the credit note process.

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I focused heavily on inventory tracking today. After finishing the regular settlement and daily report tasks, I ran a full stock alert report through Dynamod. I flagged items that were either slow-moving or frequently out of stock. I also helped create a reorder form for the purchasing team. My manager later guided me through the process of generating a summary aging report for internal monthly reviews. I’m beginning to see how all accounting reports connect to real decision-making.

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My usual morning tasks were completed efficiently today. I helped my manager finalize the list of overdue customer accounts and sent reminder emails for outstanding payments. I then updated the bank reconciliation sheet for the last five working days and made sure all entries were backed by official records. I also issued two credit notes and ensured that the correct tax code was used, based on what I learned from the e-invoice seminar. The work is getting more technical, but I enjoy the learning process.

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Today was productive. I started by checking stock levels again and found a few products with incorrect entries, which I corrected in Dynamod. I handled merchant settlement, daily report, and invoice tracking for the day. My manager also taught me how to summarize the month’s daily collection reports into a master sheet for easier review. This helped me understand how daily data feeds into monthly reporting. I filed the month’s credit notes and vouchers, closing the week strong.

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I began by completing the merchant settlement and daily collection report, followed by inputting the transaction details into Dynamod. My manager assigned me to prepare a weekly summary comparing Visa, cash, and TNG sales to help spot payment trends. I organized the data into a spreadsheet and created basic charts for analysis. Later, I joined her in reconciling petty cash and learned how to track small office purchases with proper documentation. The day ended with filing updated invoices and payment vouchers.

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Labour Day

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After completing my regular reports, I assisted in reviewing a batch of supplier returns. My task was to ensure that credit notes were properly issued and linked to their respective invoices. I noticed two entries were mismatched and highlighted the correction to my manager. Later, I prepared a petty cash claim for restocking office supplies and attached all relevant receipts. I also helped update the monthly cash outflow summary and learned to double-check that every payment voucher had proper authorization.

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Today was focused on preparing for the month-end procedures. I printed out the merchant statements for April and helped my manager review them against the bank statement. I flagged any unusual payment gaps for her review. I also summarized the month’s credit note activity into a report, which included reasons for returns and total values. After completing the daily report, I updated the aging report for April, which gave me better insight into how the company tracks customer debts and collections.

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I continued the month-end closing process today by organizing April’s payment vouchers and ensuring each was filed with the correct supporting documents. My manager taught me how to sort them according to transaction category and payment method. I also helped finalize the merchant statement checking process by confirming that all Hong Leong Bank transfers matched the transaction logs in Dynamod. In the afternoon, I issued a few invoices and credit notes, applying the proper account codes based on the updated system chart.

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The week started with usual reporting tasks and a new assignment: updating the customer payment tracking sheet for April. I reviewed all received payments and marked which accounts had fully settled and which were still pending. My manager explained how these updates affect the company’s cash flow planning. Later, I worked on correcting a past data entry error where a cash transaction was recorded under the wrong payment method. I adjusted the report and explained the correction in the notes section.

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After submitting the daily collection report and reconciliation logs, I joined a team session on improving inventory turnover. I was asked to help identify items that had not been sold for more than 60 days. Using Dynamod’s inventory data, I generated a list and categorized the items based on product type. I also cross-checked sales history to confirm which products were contributing to slow movement. This experience helped me understand the accounting impact of stagnant inventory on company profitability.

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Today I focused on helping with return goods documentation. After completing the merchant settlement and daily reporting, I assisted in preparing a return report for a customer who had returned multiple items without an invoice. I helped my manager track the delivery dates and verify the return eligibility. I also updated the credit note summary and learned how to adjust inventory levels to reflect returned stock. It was a great opportunity to apply system knowledge with manual verification.

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Wesak Day

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I worked on preparing updated templates for an upcoming promotional event. My manager asked me to compile past promotion results into a simple reference sheet. I reviewed past records and extracted sales data that matched the offer periods. Once done, I completed the daily tasks including merchant settlement, invoice matching, and credit note issuance. I also helped check a few overdue customer accounts and learned how follow-ups are usually conducted via email or phone, depending on the delay length.

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The focus today was on reconciling several old transactions that had been flagged as inconsistent. I joined my manager in tracking a three-week-old supplier payment that didn’t reflect in our bank record. We contacted the supplier and discovered it was delayed from their side. I documented the entire incident and filed it with our follow-up notes. Afterward, I issued two invoices, finalized a petty cash voucher, and filed the week’s financial documents. It felt rewarding to resolve a real issue.

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Today was quite busy with multiple payment vouchers to be prepared for last week’s transactions. After my usual daily report and settlement tasks, I helped create, verify, and file over 10 vouchers. Each one had to be matched with receipts, invoice references, and approval signatures. I also helped another staff member cross-check the figures in the system to ensure no duplicate entries were made. My speed and accuracy in using Dynamod have definitely improved after all this practice.

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I began the day with the usual merchant settlement and daily collection report. After updating the figures into Dynamod, I helped issue a set of new invoices for customers who had incomplete documentation. My manager guided me on how to verify delivery details to ensure accuracy in invoicing. Later, I assisted in preparing a revised aging report for internal circulation, focusing on customer accounts exceeding 60 days. I also helped file updated credit notes and reviewed a few discrepancies found during the reconciliation process.

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After completing the regular daily reports, I was assigned to assist with compiling a stock reorder report. I analyzed low-stock items based on sales frequency and helped prioritize which products needed urgent replenishment. My manager showed me how to suggest reorder quantities using the sales-to-stock ratio. In the afternoon, I assisted in creating templates for invoice summaries to improve our monthly reporting. The templates will help streamline invoice tracking and reduce manual errors in the future.

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The focus today was on reviewing supplier-related payment issues. After my morning tasks, I helped verify bank transfer records for two suppliers whose accounts were not tallying with the invoice values. I followed up by comparing Dynamod records with official bank statements and successfully identified the issue—a duplicated entry. My manager appreciated my observation skills. Later, I worked on updating a return log for items collected by customers without invoices, and ensured all credit notes were entered and approved.

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I worked closely with the admin team today to reorganize the ring files used to store hardcopy invoices and vouchers. After finishing the daily settlement and collection report, I relabeled several files and reorganized them by transaction type and date. This helped improve accessibility and retrieval for monthly reviews. I also issued a few credit notes and keyed them into Dynamod, linking them to their corresponding invoice entries. In the afternoon, I double-checked petty cash vouchers for accuracy before filing them.

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The day began with the usual reporting and reconciliation tasks. I was then asked to update the month-to-date sales figures using the past week’s collection reports. I consolidated data from cash, Visa, and TNG transactions and entered the total into a sales summary spreadsheet. I also assisted in checking whether merchant statements were consistent with actual bank transfers. I noticed one minor error in a Visa transaction and helped correct it. The day ended with a short discussion on customer service complaints received last week.

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Today was focused on updating the petty cash ledger and verifying that recent purchases were backed with complete documentation. After my usual settlement report, I was asked to prepare payment vouchers for multiple petty cash claims. I double-checked each voucher against its receipt and ensured approval signatures were in place. Later, I helped issue invoices for returned stock and learned how to adjust inventory manually in Dynamod to reflect return-ins. My manager also gave me tips on improving speed and accuracy during data entry.

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I completed the merchant settlement and collection report in the morning and then helped my manager work on reconciling the previous month's data. I printed and sorted all merchant statements, matched them to our daily reports, and filed each set accordingly. During the process, I discovered a mismatch in a TNG transfer and worked with my manager to resolve the issue. I also spent time organizing all April credit notes into a binder with proper labels and references for easier month-end review.

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After completing my standard daily report, I assisted with preparing a customer aging report and followed up with a list of clients who had not made payments in over 45 days. I drafted a gentle reminder email template and reviewed it with my manager before it was sent out. I also helped update Dynamod with the latest payment status for these accounts. Later, I filed the invoices and checked that all payment vouchers for the week were in correct order and backed by proper documentation.

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The highlight of today was learning how to generate monthly collection summaries using formulas in Excel. I collected data from past reports and prepared a summarized table showing sales by payment method for the month. My manager showed me how to create pivot tables to organize the data more efficiently. Afterward, I continued with my usual merchant settlement and invoice verification. I also updated the return item log and ensured that the inventory reflected all changes made from returned and damaged items.

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To begin the week, I worked on compiling last week’s petty cash vouchers into a report for management. After completing the daily reconciliation, I joined my manager in reviewing month-end preparations. We identified pending credit notes, checked merchant statement balances, and listed out customer payments that were expected soon. I learned how to prepare a “month-end task checklist” that would guide the coming days. My manager allowed me to draft an early version of the May monthly report for her review.

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Today was fully focused on month-end preparations. After completing the daily collection report and merchant settlement, I helped my manager check that all invoices for May had been correctly issued and recorded. We matched payment records with bank transactions to ensure every entry was consistent. I also assisted in reviewing the credit note summary, making sure that returns were properly reflected in the stock count. It was a bit more hectic than usual, but I gained valuable experience in handling closing procedures.

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Birthday of the Yang di-Pertuan Agong

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After handling my usual tasks, I continued supporting the month-end closing process. My job was to file and categorize all payment vouchers issued during May, ensuring they were arranged by date and properly labeled. I also helped cross-check the supplier statement with our internal records, confirming that all goods returned were accounted for. My manager showed me how to prepare a final reconciliation checklist, which included verifying petty cash, merchant statement summaries, and unposted entries in Dynamod.

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My main task today was to print out and organize the final merchant statements for May. I reviewed each entry against the bank statement to ensure no mismatches occurred. I noticed one minor issue in the TNG transaction amount, flagged it, and helped correct the discrepancy. I also prepared a recap of May’s sales by payment method using the data I’d been compiling throughout the month. My manager complimented me on how smoothly I handled the data verification and formatting tasks. I was also requested to do a refund form today because my manager made payment to the wrong supplier.

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As month-end was nearing, the workload increased. I completed the daily collection and merchant settlement early, then helped update the aging report to reflect the most recent customer payments. I issued two credit notes and updated the return item stock in Dynamod. In the afternoon, I participated in a meeting where my manager and director discussed improving reporting accuracy and simplifying invoice tracking. I was asked to give input, and I suggested standardizing the invoice templates, which they considered implementing.

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I began with the usual daily reports and reconciliations, then supported the finance team with archiving May’s financial documents. I helped recheck the closing figures in the May monthly report, comparing actual sales totals to what was recorded in Dynamod. We found a rounding error in one of the cash summaries and corrected it. My manager allowed me to complete the final formatting of the monthly report. It was satisfying to see how all our work came together in one document.

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After completing the merchant settlement and daily collection report, I worked with my manager to review pending credit notes from the previous week. I updated their records, checked stock adjustment entries, and filed new credit notes issued today. Later, I was introduced to a new inventory tracking method using barcode scanning. Though I didn’t operate it directly, I helped log the scanned data into the system. This showed me how digital tools are integrated into accounting and inventory processes.

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Today, I issued several invoices for supplier collections and double-checked their delivery slips for accuracy. After my usual reports, I focused on checking the bank transfers from the previous day to ensure they matched the customer invoices. I also helped reformat a few invoice templates and added a note section to record discrepancies. In the afternoon, my manager gave me a refresher on using the aging report to prepare follow-up emails for long-outstanding payments, which I drafted and saved for review.

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After handling daily reporting, I participated in a system clean-up task where we checked for duplicate entries in Dynamod. I helped identify a few repeated invoice numbers that had been mistakenly posted twice. My manager guided me on how to reverse those transactions properly. I also issued credit notes for a set of rejected goods and updated the return tracking log. In the afternoon, I joined a brief training session with the sales team to understand how their reports integrate with accounting.

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The focus today was on assisting with a mid-month review. I compiled updated payment data for customers and listed pending accounts for the finance manager’s review. I also helped prepare a simplified version of the collection summary report for internal use. Afterward, I updated all petty cash vouchers from the week and confirmed that each had the required documentation. I then reviewed merchant statement balances for the first week of June and matched them with the system records for accuracy.

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After my usual reporting duties, I assisted in preparing a promotional expense report. I gathered receipts and invoices related to in-store promotions and compiled them into a single summary sheet. I also helped update a few purchase order entries that were missing delivery confirmations. Later, I reviewed customer invoices that had manual amendments and ensured they matched the approved credit note adjustments. I feel more confident now in handling multiple tasks independently and making sure that everything is properly documented and balanced.

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My name is Shevanes A/P Ragupathy and my matric number is 288629. I am a student at Universiti Utara Malaysia (UUM), pursuing a Bachelor of Banking with Honours, and I completed my internship at JMS Freshmart as an Account Assistant from 16 March to 18 July 2025, under the guidance of Miss Katerin, the company’s manager.

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On the third day of my internship my actual accounting tasks begins today. I was assigned to perform the merchant settlement for Hong Leong Bank, which involved reviewing the previous day’s transactions and ensuring that they matched the bank records. I also prepared my first daily collection report, entering cash, Visa, and Touch ’n Go transaction data. I learned how to key these into the Dynamod system and began understanding the flow of financial documentation. My manager checked my work and gave feedback to help me improve.

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On Day 15, my daily routine continued with merchant settlement and report preparation, which I’ve become more efficient at. I helped issue several credit notes and invoices and was asked to update a spreadsheet template used for tracking promotional discounts. I also participated in checking previous day’s payment transfers to ensure every amount tallied with the respective invoices. I found a small mismatch and highlighted it to my manager. We corrected it together, which helped reinforce the importance of accuracy in accounting work.

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On the fourth day of my internship, I continued with my daily routine by completing the merchant settlement in the morning, followed by the daily collection report. This report included details of all cash inflows and outflows, broken down by payment methods. I then entered the data into Dynamod and began verifying the accuracy of cash out with the invoices. My manager guided me to identify mismatches and how to resolve them. I also observed how to prepare payment vouchers, which I will start doing soon.

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On my fifth day, I handled the full process independently for the first time. I completed the merchant settlement and collection report, checked that the invoice values matched the system entries, and reviewed any discrepancies. My manager also taught me how to issue credit notes for suppliers returning goods and showed me how to properly document and file them. I felt more confident using the Dynamod system and started understanding the importance of maintaining consistent and accurate data entries.

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The day started with completing the daily collection report and merchant settlement. After updating Dynamod, I helped my manager verify a batch of newly issued invoices to ensure they were correctly linked with goods collected by customers. I also assisted in adjusting a few entries where the credit note values didn’t tally with the return quantities. In the afternoon, we organized May’s archived files into long-term storage binders and labeled them by category. This activity helped me understand the importance of document traceability.

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Today I handled the usual transaction entries and reconciliation, then supported a new task—updating the supplier payment summary. I reviewed recent bank transactions and matched them with supplier invoices to confirm full payment. I noticed a discrepancy involving one partial transfer, which I flagged for further checking. Later, I worked on updating the return log and inventory adjustments in Dynamod. My manager also explained how to use the payment aging summary to track delays and prepare reminders for pending payments.

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I focused on helping the team with stock-related updates today. After my standard reporting, I generated a low-stock alert list from the Dynamod system and cross-checked which items needed urgent reordering. I also followed up on some supplier return issues and reissued two credit notes after confirming the correct quantities. Later, I helped compile a short report on the top 10 best-selling items of the month based on recent sales data. This gave me more exposure to combining accounting with inventory analysis.

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The morning was spent checking that all merchant settlements were successfully recorded, then preparing daily and weekly collection summaries. I helped review a rejected invoice with my manager and learned how to void and reissue it properly. She also let me take the lead in filing the week’s payment vouchers and ensuring all were signed and backed with valid receipts. In the afternoon, I worked on improving the template used for credit note tracking by adding a remarks column for easier reference.

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It was a productive Friday. I started with the usual cash flow tracking, then supported my manager in reconciling TNG payments for the past week. We noticed a small mismatch in timing which was later corrected. I updated the aging report and prepared a follow-up list of customers with balances exceeding 45 days. My manager allowed me to draft follow-up emails for a few accounts and reviewed them before sending. I also helped prepare next week’s filing folders to stay organized.

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Coming back from the weekend, I immediately handled the morning reports and merchant settlement. I then helped recheck a group of supplier return notes to ensure all relevant credit notes had been issued. My manager guided me in updating the return entry in the stock records. In the afternoon, I worked on the promotional expense report from the previous week by verifying all promotional purchases and matching them with issued petty cash vouchers. I also participated in a short internal meeting on stock wastage reduction.

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Today I assisted in resolving a stock discrepancy reported by the inventory team. After finishing my daily reports, I was tasked with checking the purchase history of the affected item. I used Dynamod to trace back all relevant transactions and noticed a misrecorded delivery date. After reporting it to my manager, we made the correction and updated the system. I also helped draft a short SOP guide for handling small adjustments in stock value, which would be used by future interns or juniors.

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After completing the routine settlement and reports, I focused on updating customer accounts in the aging report. I removed entries for those who had cleared their dues and highlighted others who required follow-up. I was then assigned to assist in compiling a mid-month sales performance report which included cash, Visa, and TNG breakdowns. I learned how to calculate profit margins based on selling price and cost data. This was one of the most valuable days in terms of applying accounting concepts practically.

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The day began with handling the usual reconciliation tasks. Later, I participated in a training session with a supervisor on how to verify purchase orders against invoices. I was given real examples and asked to identify inconsistencies, which I managed to do with some guidance. I also helped update stock balances for products returned by customers earlier this week and issued the final round of credit notes. My manager gave me positive feedback for being thorough and careful with detail.

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Awal Muharram

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I focused on finalizing the weekly collection report and organizing the week’s petty cash documents. After updating Dynamod, I was assigned to prepare an early draft of the end-of-June merchant statement summary. I double-checked all settlements made during the week and listed any pending reconciliations. My manager reviewed it and approved most of the work. I also helped clean up the outdated files from the invoice tray and prepared fresh document sets for the upcoming week. It was a fulfilling and well-organized day.

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I started the day by completing the merchant settlement and daily collection report. Then I assisted in preparing a document set for the upcoming month-end review. My manager taught me how to prepare a petty cash summary report, where I calculated weekly totals and categorized expenses by type. I also issued a few credit notes for returned goods, updated the stock levels accordingly in Dynamod, and helped format an updated version of the invoice template based on recent feedback from the accounts team.

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Today I worked more on reconciling customer accounts. After handling the routine reports, I reviewed the aging report and matched delayed payments with previous reminders. I helped update the customer payment tracker and checked bank transfers for accuracy. My manager also showed me how to group payment summaries into categories for easier month-end calculation. I filed newly processed vouchers and prepared a breakdown sheet for June’s Visa transactions. This day deepened my understanding of how to identify trends in receivables and payment patterns.

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After completing the morning reports, I was tasked with reviewing a few inconsistencies in the merchant settlement reports. I worked with my manager to trace one specific discrepancy involving a double entry of a TNG transaction. I also verified the updated credit notes issued for supplier returns and matched them with system entries. In the afternoon, I helped summarize promotional expenses and created a list of items linked to ongoing promotions. This helped the marketing team evaluate campaign spending and effectiveness.

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Following the daily settlement and reports, I assisted in checking whether all outstanding invoices had been matched with payment records. I also helped prepare reminder letters for suppliers with pending return collections. My manager taught me how to log outstanding returns and pending refunds into a tracking file to avoid duplication or errors. Later, I cleaned up and reorganized the June voucher folder, arranging them by date and ensuring that all were properly filed with receipt attachments and manager approvals.

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Georgetown World Heritage City Day

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I focused on consolidating merchant settlements for the entire month. I compiled transaction details by payment method—cash, Visa, and TNG—and cross-checked the summaries with daily entries. My manager allowed me to prepare the first draft of the June monthly collection report. She guided me in correcting minor format issues and ensuring that all bank transfers were reconciled properly. I also printed out updated customer statements for internal use and started preparing labels for new filing folders for July.

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I completed the merchant settlement and submitted the finalized June collection report under my manager’s supervision. I also assisted in matching supplier payments with their invoice balances and issued several payment vouchers. I prepared a folder with complete records of June transactions for internal auditing. In the afternoon, I participated in a short discussion with the finance team about improving data accuracy, where I was encouraged to suggest ways to reduce entry errors.

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After completing the standard daily tasks, I was asked to follow up on a few discrepancies in supplier bank transfers. I verified transaction references and matched them with issued invoices. My manager and I corrected a mismatch where a supplier had over-transferred a small amount, and we agreed to credit the excess in the next invoice. I also checked customer credit notes from the previous month and ensured they were correctly posted in Dynamod. I ended the day updating the stock level chart for returned goods.

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The day started with checking and filing the weekly petty cash vouchers. I updated the payment tracker and made sure that all documentation was signed and verified. Afterward, I assisted in preparing an early draft of the mid-July sales summary. I compiled data from recent invoices and merchant settlement entries and highlighted trends in customer spending. My manager showed me how to present this data visually using charts in Excel, which I found helpful for understanding financial reporting techniques more effectively.

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Today I worked on verifying customer invoices with multiple payment methods, ensuring the combined amount matched the recorded sale. My manager gave me a few examples to correct where visa and cash totals had been incorrectly split. I also helped prepare promotional budget summaries and reviewed whether the expenses were within the approved limits. In the afternoon, I joined a discussion on how to streamline invoice approvals by using digital stamps and manager ID codes, which may be implemented later this year.

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It was a busy day with both routine and additional responsibilities. After completing the morning settlement reports, I helped verify the supplier account statements and noticed a duplication in one credit note entry, which we corrected. I also issued new invoices for customers collecting goods without proper documentation and followed the SOP taught by my manager. Before the day ended, I helped create a checklist for next week’s month-end prep tasks, including a plan for filing, reconciliation, and stock audit assistance.

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I started with the usual morning procedures, completing the merchant settlement and daily collection report. I then assisted my manager in preparing the aging report for customer payments and was given the task to sort it by payment duration and amount. After that, I helped review unpaid invoices and cross-checked them with bank statements to identify delayed or missing payments. We drafted reminder emails to be sent out to those customers. This task gave me hands-on exposure to managing credit control practices effectively.

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After morning routines, I supported the team in organizing payment vouchers from the previous two months for audit purposes. I ensured all vouchers were signed, matched with invoices, and filed in the correct sequence. In the afternoon, I helped prepare a cash flow summary highlighting incoming payments from customers and outgoing payments to suppliers. My manager showed me how to identify irregularities and forecast potential shortages. I enjoyed learning how these summaries support better decision-making for business operations.

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On my final official day, I completed all my tasks with care. After finishing the morning reports and final merchant settlement, I printed the July mid-month statements and submitted all credit note documentation for review. My manager had a short feedback session with me, sharing how I had progressed and improved throughout the internship. I spent the afternoon reflecting, organizing my workstation, and writing a short thank-you message to the team. I truly felt appreciated and proud of the work I had done.

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During my internship, I was exposed to a range of accounting and administrative responsibilities, including processing payment vouchers, verifying invoices, checking credit notes, reconciling supplier statements, and organizing financial documents. I gained practical experience handling real financial data and enhanced key skills such as accuracy, time management, and attention to detail. This internship offered me valuable insights into the workflow of an accounting department in a retail business and allowed me to apply my academic knowledge in a professional environment. It has further deepened my interest in pursuing a career in the accounting and finance field.

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Shevanes has consistently demonstrated a positive attitude and a strong willingness to learn throughout her internship. She was always eager to take on new tasks, no matter how challenging, and approached them with dedication and enthusiasm. Her adaptability has made her a valuable part of our team.

By,

LIM KHER SHIN

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She has shown great discipline and responsibility in managing her time and tasks. Shevanes consistently arrived on time and completed her duties with minimal supervision. Her reliability has contributed positively to the smooth daily operations of the workplace.

By,

LIM KHER SHIN

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Shevanes was quick to understand the workflow of the company and adapted well to our work culture. She paid close attention during training sessions and applied the knowledge efficiently in her daily responsibilities, showing maturity and professionalism.

By,

LIM KHER SHIN

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One of Shevanes’ strengths is her ability to communicate effectively. She was respectful and professional in her interactions with customers, colleagues, and supervisors, creating a friendly and cooperative working environment.

By,

LIM KHER SHIN

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She contributed actively to team discussions and showed a willingness to help her teammates whenever needed. Her proactive attitude helped boost morale and fostered a supportive working environment within the team.

By,

LIM KHER SHIN

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Overall, Shevanes has shown excellent potential throughout her internship. Her professionalism, dedication, and willingness to learn make her a strong candidate for future employment. We are confident she will succeed in any role she pursues.

By,

LIM KHER SHIN

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Shevanes displayed good teamwork and collaboration skills. She actively participated in group tasks, maintained positive relationships with colleagues, and was always ready to assist others when they needed help.

By,

LIM KHER SHIN