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Additional Service Expansion

CCTV Installation (packages for homes & businesses).

Network Setup (wired/wireless configuration for offices & homes).

Point Of Sale Installation (POS)

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Graphics Design / Branding

Company will provide uniform/t-shirt with logo for staffs and technicians.

Black for technicians

White for Management

Company ID

Branded repair receipts & invoices to be sent to client after the services is completed.

Vehicle/car stickers for mobile technicians.

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Advertisement / Ads

Facebook Ads & Google Ads targeting local customers.

Referral program (discounts for referrals).

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Other Services

Social Media Accounts

Facebook Page: For promotions, customer inquiries, and reviews.

YouTube Channel: Tutorials, customer testimonials, behind-the-scenes.

TikTok: Quick tips, before-and-after repair videos.

Instagram: Branding, visual posts of services and promotions.

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Schedule of Services / Calendar & Availability

Operating Hours: 9 AM – 5 PM, Monday to Friday.

Weekends may be available but for limited time only and depending to technicians availability.

Calendar system for booking (Google Calendar / business website integration).

Emergency calls for urgent repairs (premium charge).

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Employment Terms & Conditions

6-month probationary period.

Full-time contract after probation.

Performance-based incentives.

Service schedule flexibility (rotation for weekends).

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Employee Salary / Benefits

₱501.00 rate per day if there is service booked.

Payout is by weekly / 15th and 30th / monthly

Technician Cut Per Service

30/70 split for every appointment (30% goes to technician, 70% to company).

Free Transportation. - TO BE ARRANGED.

Free Meal. ( Breakfast / Lunch / Dinner if necessary ) - TO BE ARRANGED.

Inhouse / Online Training provided.

Additional pay on top of daily rate if working on Weekend ( Saturday Only ).

Year End Bonus / Performance Bonus.

Personal Care Items - to look professional at all times.

Once the company progress:

Technicians (monthly): ₱12,000 – ₱18,000 base + service cut.

Social Media Manager: ₱10,000 – ₱15,000 monthly (negotiable based on output).

Benefits: SSS, PhilHealth, Pag-IBIG, leave credits. - SOON TO BE OFFERED TO REGULAR EMPLOYEE

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What the Company Needs

Staffing

2–3 Technicians

Qualifications: Basic knowledge of computer hardware and software troubleshooting.

Ability to install and configure operating systems (Windows/MacOS)

Knowledge of assembling/disassembling desktops and replacing laptop components.

Understanding of printers, scanners, and basic peripheral setup.

Has basic knowledge with networking setup and installation.

Completed Certification is a PLUS but not necessary.

PASSION FOR ANYTHING THAT IS RELATED TO COMPUTER.

Knows how to drive motorcycle or manual / automatic car is a plus but not necessary.

1 Social Media Manager

Qualifications: Skilled in digital marketing, graphics, content creation, and ad management.

1 Video Editor

Qualifications: Skills & Knowledge:

Basic knowledge of video editing software

Understanding of video formats, resolutions, and social media requirements (FB, TikTok, YT, IG).

NOTE: Upon successful onboarding, the company will issue a starter kit to the employee, which includes an official company polo or t-shirt, a company identification card, and a copy of the signed employment contract.

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Sell Equipment – Partner with Other Stores

Resell partner-branded equipment like routers, CCTV kits, and computer parts.

Partner with local computer shops for wholesale pricing.

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Customer Charge per Service:

Home service fee: ₱300 (+ extra milage charge if not within the area of coverage).

Software Troubleshooting Repair - ₱500.00

Virus Removal and Cleanup

OS Reinstallation / Installation

Data Recovery

Basic Hardware Cleanup

Printer Installation / Troubleshooting - ₱500.00

Includes: virus removal and cleanup. Installation Software / OS / Driver Update. if client request.

Network Configuration / Installation - ₱1,000.00

Includes: virus removal and cleanup. Installation Software / OS / Driver Update. - if client request.

Deep Cleaning Service ( Desktop / Laptop ) - ₱800.00

Reapplication of thermal paste if necessary.

Includes: virus removal and cleanup. Installation Software / OS / Driver Update.

Hardware replacement/repair: ₱1,000.00 (parts separate)

Includes: Deep Cleaning. Virus Removal and Cleanup. Installation Software / Driver Update.

Clients are required to have the necessary replacement parts available for the service. If the client does not have the parts on hand, RMS can supply the required components prior to the scheduled home visit; however, the cost of these parts will be billed separately and must be settled in addition to the service fee.

NOTE: Charges are applied on a per-unit basis, with discounts available when servicing three or more units in a single transaction.

CCTV installation: ₱3,500 – ₱8,000 per set (depending on cameras). - SOON TO BE OFFERED

Business Installation - SOON TO BE OFFERED

POS Installation / Subscription Support - SOON TO BE OFFERED

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Tools and Equipment Needed

Mobile phone for Technicians.

Basic hand tools (screwdrivers, pliers, anti-static wrist straps).

Vacuum cleaner / Blower Fan.

Thermal Paste.

2 Small Tables.

Surgical Gloves - Black

Extension Wires.

Extra Power / Ethernet - LAN / Phone Cable.

Diagnostic tools and testing devices.

Soldering kit for hardware repairs.

External storage devices for data recovery.

Laptops with licensed repair software.

CCTV installation tools (drills, testers, cables). - SOON TO BE OFFERED

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Services Offered

Computer desktop and laptop repair.

Software / Hardware Troubleshooting.

Deep Cleaning

Both Desktop and Laptop service.

Virus and malware removal.

Computer tune-up and cleanup.

Printer setup and troubleshooting.

Basic setup / testing / troubleshooting printer issues.

Data recovery and backup services.

Recover deleted files / disclaimer not a guarantee to be recovered.

Network setup (WiFi, LAN).

WiFI / Network configuration

Operating System Installation / Reinstallation

Both Windows and MacOS.

Hardware Components Upgrade / Install

RAM / Video Card / Processor / etc.

CCTV installation and maintenance. - SOON TO BE OFFERED

POS Installation / Subscription Support - SOON TO BE OFFERED

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Area of Service

Local coverage (within city and nearby towns).

Expansion possible in neighboring provinces after establishing reputation.

Travel Fee will be added to the total if the location is outside the coverage area.

Client can also choose for in home service or meetup.

Install Live Tracking App ( iSharing ) to track the location of the technician in real time.

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Target Customers

Home users with computer issues (laptops, desktops, printers).

Small businesses needing IT support.

Homeowners needing CCTV installation or network setup.

Students needing laptop/PC maintenance.

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Business Plan / Goal / Structure

Our goal is to deliver professional, efficient, and budget-friendly computer repair and home IT solutions that prioritize both speed and reliability. We aim to provide convenience by offering on-site services—whether at the customer’s home, office, or small business location—ensuring that technical issues are resolved quickly and effectively. Beyond basic repairs, we strive to become a trusted technology partner for our clients by offering personalized support, clear communication, and long-term solutions that improve their digital experience.

RMS Computer Repair and Home Service is designed as a small to medium-scale service-oriented business that combines both in-house and on-site technical support. The company employs skilled technicians who can handle walk-in repairs at the main office as well as provide convenient home service for customers who prefer assistance at their location.