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Eugenia Ow

wow@123.com

98765432

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Please take 5 minutes to complete the evaluation form. Thank you.

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Interact with Customers - Follow up plans

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Interact with Customers - Follow up plans

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Here is the follow up schedule after today's training.

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Interact with customers _ Follow up plan

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Job Aid Checklist Record - Interact with Customers

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Office and School Ballpoint pen Specifications_Eugenia Ow (639B) M3P Assessment

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As part of interacting with customers to achieve sales, there are 5 steps we need to apply. What are they?

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As part of interacting with customers to achieve sales, there are 5 steps we need to apply. What are they?

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1) When customer expresses interest in certain products, you make recommendation to him. What is this step called?

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1) When customer expresses interest in certain products, you make recommendation to him. What is this step called?

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2) “Welcome to First departmental store! (with a smile) I am [your name]. How can I help you?” What is this step called?

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2) “Welcome to First departmental store! (with a smile) I am [your name]. How can I help you?” What is this step called?

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3) Important to provide correct and accurate information on product and promotional activities. What is this step called?

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3) Important to provide correct and accurate information on product and promotional activities. What is this step called?

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4) Offer the customer a product brochure

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4) Offer the customer a product brochure

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5) Be able to advise different payment methods to the customer and Thank customer for purchasing at First Departmental store. What is this step called?

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5) Be able to advise different payment methods to the customer and Thank customer for purchasing at First Departmental store. What is this step called?

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ACLP v2 M3P Workplace Coaching Plan (WA1c)_Eugenia Ow (639B)