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Ain't the Way to Die | Eminem/Rihanna Remixed | Make Your End of Life Wishes Known

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Lots of useful videos around grief and communication

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Lots of useful videos around grief and communication

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Many of the resources on this page and other areas of this website were launched before the COVID-19 pandemic and therefore some elements may not now be appropriate for the current situation within health and social care settings, however many of the key points will still be of relevance for practitioners.

Please note, this website and these videos deal with issues related to death and bereavement and were created for health and social care professionals: caution is advised for those who are not health and social care professionals as some may find the themes upsetting.

Anticipatory Grief

Anticipatory, or 'living' grief, is when someone experiences feelings of loss before a person dies - possibly long before the actual time of death. This video highlights how health and social care professionals can recognise & support those experiencing anticipatory grief.

Click on the image to the right to watch the video or here to view it on the NHS Education for Scotland Vimeo channel

A transcript for this video can be found here.

Discussing Dying

Discussing dying is something most of us shy away from. The potential discomfort is not just in the patient's mind - it's also likely to be in the minds of the professionals who are looking after them. This video aims to help healthcare professionals discuss dying openly and honestly with their patients.

Click on the image to the right to watch the video or here to view it on the NHS Education for Scotland Vimeo channel

Supplementary Resources: Discussing Dying

Download the accompanying educational leaflet

A transcript of this video can be found here

Supplementary Resources: Withdrawal of Active Treatment in an Intensive Care setting

Download the accompanying educational leaflet

A transcript of this video can be found here.

Supporting Families around the Resuscitation of a Baby or Child Supplementary Resources

Download the accompanying educational leaflet

A transcript of the video can be found here.

Supporting Families around the Resuscitation of an Adult Family Member

A person's sudden collapse is potentially one of the most traumatic events that a family can experience, particularly when unexpected and if the resuscitation is not successful. This video aims to help prepare healthcare professionals to support and communicate with families at this difficult time. Please note that this video is designed to act as a guide to communication and the depictions of cardiopulmonary resuscitation used within it should not be considered instructional.

Click on the image to the right to watch the video or here to view it on the NHS Education for Scotland Vimeo channel

Supporting Families around the Resuscitation of an Adult Family Member Supplementary Resources

Download the accompanying educational leaflet

A transcript of this video can be found here.

Delivering the news of a death by telephone

Breaking the news of a death can be particularly challenging for health and social care staff when circumstances require them to do it by telephone. This video aims to help professionals prepare for and undertake these conversations.

Click on the image to the right to watch the video or here to view it on the NHS Education for Scotland Vimeo channel

Supplementary Resources: Delivering the news of a death by telephone

Download the accompanying educational leaflet

A transcript of this video can be found here.

Supplementary Resources: Talking and being with people who are bereaved

Download the accompanying educational leaflet

A transcript of this video can be found here.

Supplementary Resources: Talking to children who are bereaved

Download the accompanying educational leaflet

More information can also be found here.

A transcript of this video can be found here .

Supplementary Resources: Stories for Education - Living with Death

Download the accompanying educational leaflet

A transcript of this video can be found here.

Experiencing the death of a colleague in health or social care: Supporting yourself and those around you

This video reflects on the strong relationships that often form within teams, and the far-reaching impact that a person's death can have. This may not only be felt by their immediate colleagues, but ripples of grief can also be seen across other teams and the wider organisation. The video explores topics such as communicating the news, ways we might react, supporting ourselves and one another, and creating opportunities to share memories of a person who has died.

Click on the image to the right to watch the video or here to view it on the NHS Education for Scotland Vimeo channel

A transcript of this video can be found here.

Coping with death and bereavement as a health and social care professional

This film introduces the acronym ' TALK '

which was designed to help health and social care professionals cope with death and bereavement. It encourages staff to support each other with simple strategies such as talking to your colleagues, asking how your team are doing, listening to one another and showing kindness to yourself and others.

Click on the image to the right to watch the video or here to view it on the NHS Education for Scotland Vimeo channel

Coping with death and bereavement as a health and social care professional

Download the accompanying educational leaflet

A transcript for this video can be found here.

Supplementary Resources: Breaking the news of intrauterine death

Download the accompanying educational leaflet

A transcript of this video can be found here.

Supplementary Resources: Dealing with unsuccessful neonatal resuscitation

Download the accompanying educational leaflet

A transcript of this video can be found here.

Discussing Authorised (Hospital) Post Mortem Examination After Stillbirth or Neonatal Death

After a stillbirth or neonatal death, a post mortem examination may provide parents with valuable information about why their baby died. This video aims to help healthcare professionals sensitively discuss post mortem examinations with families.

Click on the image to the right to watch the video or here to view it on the NHS Education for Scotland Vimeo channel

Supplementary Resources: Discussing Authorised (Hospital) Post Mortem Examination After Stillbirth or Neonatal Death

Download the accompanying educational leaflet

A of this video can be found transcript here.

Talking to parents about their decisions around burial or cremation after the death of their baby

This video includes guidance for professionals in Scotland on how to provide families who are bereaved with support and information about infant cremation, their options for the disposal of their baby and funeral arrangements. It will be of interest to a wide range of people, including healthcare professionals, funeral directors and crematoria staff.

Click on the image to the right to watch the video or here to view it on the NHS Education for Scotland Vimeo channel

A transcript of this video is available here.

Supplementary Resources: Discussing Adult Authorised (Hospital) Post Mortem Examination

Download the accompanying educational leaflet

A transcript of this video can be found here.

Supplementary Resources: Understanding the processes following a sudden or unexplained death

Download the accompanying educational leaflet

A transcript of the video can be found here.

Body Donation in Scotland: Understanding what happens after a person dies

Body donor programmes make an important contribution to medical education activities across Scotland. This video provides guidance for health and social care staff in Scotland on what to do after the death of someone who wished to donate their body to medical science. It's of particular relevance to doctors, but may also be of interest to others (e.g. mortuary, nursing, chaplaincy, care home and / or administrative staff) who are involved in care after a person has died.

Click on the image to the right to watch the video or here to view it on the NHS Education for Scotland Vimeo channel.

A transcript of this video can be found here.

This animated short film is designed to guide certifying doctors through the process for completing a Medical Certificate of Cause of Death, or MCCD. An inaccurate MCCD can lead to further upset for people who are bereaved and delay funeral arrangements, so taking the time to complete the form in the right way can have a major impact. By completing the MCCD accurately, certifying doctors are helping to provide better quality information about causes of death. More information can be found on the Death Certification pages

Click on the image to the right to watch the video or here to view it on the NHS Education for Scotland Vimeo channel

A transcript for this animation can be viewed here.

This short film shows a practitioner undertaking the essential clinical examination procedure required to confirm death in Scotland. It also includes an outline of the responsibilities of the practitioner in relation to communication, documentation and referral.

This resource was developed prior to the COVID 19 pandemic.

Practitioners undertaking the procedure to confirm death of people with confirmed or suspected COVID-19, must adhere to the up to date infection prevention and control measures which includes personal protective equipment (PPE). This can be found at: https://www.hps.scot.nhs.uk/a-to-z-of-topics/covid-19/

Click on the image to the right to watch the video or here to view it on the NHS Education for Scotland Vimeo channel

A transcriptof this video can be found here.

In this short film (aimed at medical staff in Scotland), Dr George Fernie (Senior Medical Reviewer, Healthcare Improvement Scotland - HIS) is seen in conversation with Dr Katherine Ritchie (Scottish Clinical Leadership Fellow) regarding the completion of Medical Certificates of Cause of Death (MCCD), talking about the content of these with families and the MCCD review process.

Click on the image to the right to watch the video or here to view it on the NHS Education for Scotland Vimeo channel

A transcript for this video can be found here.

This film explores ways in which healthcare professionals can support people who are bereaved as well as look after their own wellbeing. It is structured aroundten tips and features perspectives from three of NHSScotland'sHealth Board Bereavement Strategic Leads & Coordinators.

Click on the image to the right to watch the video or h ere to view it on the NHS Education for Scotland Vimeo channel

A transcript for this film can be found here

NES Bereavement event recordings

Webinar Series

Since 2020, NES has been offering a bereavement webinar series on topical matters around death, dying and bereavement for health and social care professionals. Many of these sessions have been recorded and are openly accessible to view.
Click here to view the recordings.

Annual Bereavement Education Conference recordings

NHS Education for Scotland's 2nd national bereavement education conference, ' The changing face of bereavement: providing care and maintaining our own wellbeing during the pandemic', took place on Wednesday 24th November 2021.

Click heretoviewfull recordings of the sessions and parallel workshops from the conference, as well as poster submissions.

2019 Bereavement Education Conference Speaker Recordings

The inaugural NES bereavement education conference was held in November 2019, "Starting with the end in mind; A realistic approach to bereavement and resilience".

Click hereto watch short film clips from other conference speakers, each sharing a brief overview of the key take-home learning points from their session.

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Bereavement-related films for health & social care professionals from NHS Education for Scotland (NES)

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Week 1 learning burst - Thank you Charlotte Smith! Key trainers please go round with this in week 1 - focus on the PAUSE

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Week 1 learning burst - Thank you Charlotte Smith! Key trainers please go round with this in week 1 - focus on the PAUSE

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In pairs take turns practicing an advance care conversation. Select a starter question, follow up with a keeper then dangle the lead

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Staff to ask each other these questions - prompt that advance care planning is a conversation for everyone

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This charity can come and meet palliative or bereaved people to help them write / record a song

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End of Life Guidelines for Adult Critical Care

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End of Life Guidelines for Adult Critical Care

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Rapid discharge from ICU for End of Life Care

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Rapid discharge from ICU for End of Life Care

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Leeds Bereavement Forum | Signposting bereavement care

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Leeds Bereavement Forum is a city-wide network of organisations and individuals who offer services and support to bereaved people.

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How to access

In order to access the e-ELCA programme, you will need an elfh account. If you do not have one, then you can register by selecting the Register button below.

To view the e-ELCA programme, select the View button below. If you already have an account with elfh, you will also be able to login and enrol on the programme from the View button.

NHS healthcare staff in England

The e-ELCA programme is also available to NHS healthcare staff via the Electronic Staff Record (ESR). Accessing this elearning via ESR means that your completions will transfer with you throughout your NHS career.

Further details are available here.

Not an NHS organisation?

If you are not an NHS health or care organisation and therefore do not qualify for free access elfh Hub, you may be able to access the service by creating an OpenAthens account.

To check whether or not you qualify for free access via OpenAthens, you can view the eligibility criteria and register on the ' OpenAthens ' portal.

Access for care home or hospice staff

To register for the e-ELCA programme, select the ' Register ' button in the top right hand corner of the page. Select the option 'I am a care home or hospice worker' then enter your care home / hospice name or postcode and select it from the options available in the drop down list. Finally enter your care home / hospice registration code and select 'Register'. You may need to see your employer to get this code.

If your employer does not have a code, then they need to contact the elfh Support Team. The Support Team can either give the employer the registration code or arrange a bulk upload of all staff.

Detailed instructions on how to gain access are available here.

Access for social care professionals

Access to elfh content is available to all social care professionals in England whose employers are registered with the Skills for Care Adult Social Care Workforce Data Set (ASC-WDS). Every employer providing ASC-WDS workforce information to Skills for Care has been given a user registration code for their staff. This code enables you to self-register for access to e-ELCA. Please contact your employer for more details about the registration code.

For information about registering your organisation with the NMDS-SC your employer should access: https://www.skillsforcare.org.uk/About/Contact-us/Contact-details.aspx#NMDSSC or contact the Skills for Care Support Service via email: ascwds-support@skillsforcare.org.uk or telephone: 0113 241 0969.

If you have a registration code, you can register by clicking here.

Registering large numbers of users

If you are a HR, IT or Practice Manager and would like to register and enrol large numbers of staff within your organisation for access onto the e-ELCAprogramme, please contact elfh directly.

Organisations wishing to use their own LMS

For HR departments wanting to know more about gaining access to courses using an existing Learning Management System please contact elfh directly to express interest.

How to license

In the event that you do not qualify for free access to the e-ELCAprogramme, you are able to license access through eIntegrity, a community-interest company established for this purpose.
You can check whether or not you qualify for free access by clicking on the 'Register' button above.

For more information on the licensing options available for the e-ELCAprogramme, please visit the eIntegrity website.

More information

Please select the following link for more information on how to use the elfh Hub.

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End-of-life Care For All (e-ELCA) - elearning for healthcare

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e-ELCA has been highlighted as a resource to help with implementation of the NICE Guidelines on improving care for people who are in their last days of life.

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Learning from bereaved relatives podcast

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Learning from bereaved relatives podcast

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Diagnosis of death using neurological criteria, an introduction

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Diagnosis of death using neurological criteria, an introduction

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Diagnosis of death using neurological criteria for adult patients: Introduction

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Diagnosis of death using neurological criteria, preconditions

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Diagnosis of death using neurological criteria, preconditions

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Diagnosis of death using neurological criteria in adult patients: Preconditions

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Please note, this video shows the clinical tests involved in diagnosing death using the neurological criteria on a patient whose family consented to the production of this video

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Please note, this video shows the clinical tests involved in diagnosing death using the neurological criteria on a patient whose family consented to the production of this video

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Diagnosis of death using neurological criteria in adult patients: Clinical tests

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This charity can help with pet fostering whilst they are unwell in hospital

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Article Sept 2020_why the i in grief is important

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Talking about planning care, death and dying

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Talking about planning care, death and dying

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Dr Kirsty Boyd introduces RED-MAP, a clinical six step communication guide to assist with discussions with individuals and their families about planning treatment and care, death and dying.

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Using RED-MAP - Talking about Planning Care, Death and Dying

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Dr Kirsty Boyd introduces RED-MAP, a clinical six step communication guide to assist with discussions with individuals and their families about planning treatment and care, death and dying.

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BBC 'Dying is not as bad as you think' video

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BBC 'Dying is not as bad as you think' video

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'Dying is not as bad as you think' | BBC Ideas

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10 ways to have a better conversation TED talk

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10 ways to have a better conversation TED talk

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When your job hinges on how well you talk to people, you learn a lot about how to have conversations -- and that most of us don’t converse very well. Celeste Headlee has worked as a radio host for decades, and she knows the ingredients of a great conversation: Honesty, brevity, clarity and a healthy amount of listening. In this insightful talk, she shares 10 useful rules for having better conversations. “Go out, talk to people, listen to people,” she says. “And, most importantly, be prepared to be amazed.”

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Effective Communication with Families Personal Experiences from Specialist Nurses for Organ Donation