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•	I know the tutoring center focuses on engaged and group learning

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•	I know the tutoring center focuses on engaged and group learning

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•	I know the tutoring center is inclusive of everyone from different backgrounds and learning abilities

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•	I know the tutoring center is inclusive of everyone from different backgrounds and learning abilities

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Active learning
Building community
Diversity, equity, and inclusion
Challenging students to apply information and skills

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-Tutoring center offers success coaching, peer tutoring, and SI
-Missing/cancelation policies
-Collaborative environment
-Use Navigate (for appointments and appointment summaries)
-Provide success tools for students

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There are a lot of resources on campus to which we can refer our students.

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There are a lot of resources on campus to which we can refer our students.

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There’s no question too little or big picture to ask, tutors are here for students inside and outside of the classroom

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How can we build strong relationships with our students?

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How can we build strong relationships with our students?

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Skills to help push students
Things to entice students to show up to tutoring sessions

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Homework policies
protecting students and their privacy
CARE Reports
Free tutoring

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How do peer tutors know what material the class is currently working on?

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How do peer tutors know what material the class is currently working on?

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I know that we want students to take ownership of their learning! The  tutor should guide students to answers rather than just tell them everything. Students should collaborate. 

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I know that we want students to take ownership of their learning! The  tutor should guide students to answers rather than just tell them everything. Students should collaborate. 

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The Tutoring Center works to create an approachable and accessible learning environment.

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Peer to peer learning is beneficial to students statistically

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•	What resources are available for an SI, provided by the tutoring center?

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•	What resources are available for an SI, provided by the tutoring center?

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We know that our own motivation and attitude is important when working with students!

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How do peer tutors best prepare for a session in a class with broad complex subject manner? 

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How do peer tutors best prepare for a session in a class with broad complex subject manner? 

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How to set up thorough session plans and how to increase attendance?

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Should peer tutors collect and provide their own study materials for their sessions? What is the best way to prep for those sessions?

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How do you forge a good relationship with a professor whose class you were not in?

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How do you forge a good relationship with a professor whose class you were not in?

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How much of an SI session should be review of the past lecture vs practice of the material? How have SIs been successful with this in the past?

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- What courses are offered with Supplemental Instruction so students can be referred?
- When to use Navigate and how to take attendance
- What other departments we work with and how to refer students to other resources

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the SI app from training is a great resource

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If students aren't motivated in participating during sessions and want you to do more of the leading, how do you motivate them to participate?

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If students aren't motivated in participating during sessions and want you to do more of the leading, how do you motivate them to participate?

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What are the best methods for facilitating online learning?

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What are the best methods for facilitating online learning?

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Zoom vs. In-person prep for the semester
What do we do if someone doesn't show up to tutoring?
What resources are available if we are struggling with tutoring?

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What is the Rambler Success Program?

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there are many resources we can refer students to if we notice they are struggling emotionally

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Where do we find class rosters and professor emails?

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Where do we find class rosters and professor emails?

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Should we be able to log into KRONOS already? If so is it our normal Loyola login?

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The importance of empathy and how to be a better active listener

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Mental health resources to refer students to!

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I learned about ACE and what they offer to students

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I learned about ACE and what they offer to students

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There are so many fantastic resources to find help across our University

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That empathy is an important factor on building connections with students and sympathy isn't always enough

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That empathy is an important factor on building connections with students and sympathy isn't always enough

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How we should respond to tough situations

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One way to increasing attendance for tutoring and SI sessions is to invite people to come in groups instead of alone, as coming alone can be intimidating.

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the difference between empathy and sympathy

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The difference between empathy vs. sympathy: empathy is having a connection with others

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Specific resources/groups we can refer students to

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connection > responses

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building connections with other resources and making sure how to have rapport with the students in the best way possible

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The importance of Peer Leader reactions to students' questions/comments!

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there's a major difference between empathy and sympathy and we should try to be empathetic, but we can't try to fix their problems

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The difference between referring and consulting

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Knowing when to help a student and when to refer them.

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I learned that empathy is more effective in connecting people than sympathy

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I learned that tutors are mandatory reporters if a student confides there was a violation in title IX in their academic experience

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We are mandatory reporters and should refer someone who may have an issue to the proper individuals and/or resources 

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We are mandatory reporters and should refer someone who may have an issue to the proper individuals and/or resources 

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we should be mindful of our active listening efforts to ensure that we are practicing empathy

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we should be mindful of our active listening efforts to ensure that we are practicing empathy

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Connection is key to making students feel welcome and engaged.

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I learned about a lot more different resources to refer students to

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There is a broad range of services and people you can refer too when faced with a situation you can’t help with or are confused with

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Active listening and the ability to empathize are very important qualities to have in a person.

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Active listening is a key way to show students that you are empathetic to their problem(s) that they approach you with.

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Active listening is a key way to show students that you are empathetic to their problem(s) that they approach you with.

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Emailing students to see what they want to learn can be a great way to prepare for sessions

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I learned more about the Pass app and a lot of different learning resources

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I learned more about the Pass app and a lot of different learning resources

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where do we find the tutoring agreement and academic success contract?

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where do we find the tutoring agreement and academic success contract?

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Tutors can use learning strategies to work around directly answering homework assignment questions

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I learned about the vast degree of varying strategies to use when approaching students.

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building trust is vital to being a good tutor

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How to use icebreakers to make students feel more comfortable

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if a peer tutor visits a class to introduce themselves and their services, should they stay for the remainder of the class (virtual and in person)?

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ways to make sure everyone questions are heard by using different strategies especially when everyone is at different levels

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It is okay not to know every answer to every question a student may have. Help them to the best of your ability, then maybe refer them to another resource (office hours).

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our mission is to help students become self sufficient learners by teaching them what resources are available and how to use these resources effectively