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What is this? How is it done?

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Copying others' actions

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Perseverance

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Be open to new experience

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Where are the glue lines?

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Look for the glue

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How to do it?

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Try to figure out the tearing point

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Imagination

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It’s damn cool lor! 🤣🤣🤣

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How can this be impossible? 😆

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Explore how many folded lines on the paper

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Explore & try

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Where are the fold lines?

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Give a try
Study the folded sample

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Ask questions

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Look for the cutting of the paper

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Challenging

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Confused

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Try & error

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Determination

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Get tips from Dave

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Where is the glue lines

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Observation and willing to try

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Look at all angles of the paper to look for an answer

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Curiosity & exploration

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Don’t give up

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Observe, ask & tey

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Give it a try.
Study the sample.

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Never say die!

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Perseverance

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Solve the problem .  Figure out the process.

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Mental block

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where to tear

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Where to do the tear.

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Get help from Mr Google😊

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touch the paper

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How might we improve the order process at a shorter lead time

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How might we implement instructions to get the employees to follow with regard to cleanliness in the pantry?

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How might we lose weight?

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How might we get staff to be committed to perform the special assignment within timely?

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How might we prevent loss of knowledge over time and when people leave the team or company?

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How might we enhance OCR for account opening?

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How might we change the mindset of the long stayers to embrace change?

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How might we motivate staffs?

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How might we empower employees with the right skills before they start on the job?
* there is lack of knowledge and skills

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How might we improve the TAT of test results to Doctors in comparison to our competitors?

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How might we improve the TAT of test results to Doctors in comparison to our competitors?

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How might we make our staff open up & contribute ideas willingly?

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How might we maintain clinical consistency at all times.

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How might we maintain clinical consistency at all times.

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How might we get the vendor to re-customise the application to be more user friendly 

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How might we get the vendor to re-customise the application to be more user friendly 

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How might we improve work processes

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How might we handle customers’ complaint more effectively.

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How might we improve the admission process seamlessly?

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How might we get people to be more responsible?

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The 2nd picture is taken from Dunkin' Donut outlet. The alternative online payment service is offered.
The innovative technique applicable for this improvement is related to "change process".

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Took this at Subway, JCube. Innovation Technique - Transposition

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Looks like a normal umbrella but with a design change. The holding stem is decoupled from the roof — so that when encountering strong wind, the roof will rotate freely offering no resistance to the wind. Holding firmly to the stem doesn’t offer any resistance to the wind. The impact result in the carrier of the umbrella not violently struggling with the wind. This is a case of copy and change.

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Combine & Change

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Gongcha-Comfortable seats + self ordering

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Transmutation which is related to change process in KFC: QR code made easy for ordering.

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Mcdonald's and MangDonalds. Definitely copying.

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What will happen to the real man if the construction goes on for 10 or more hours under the hot sun?

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Tranmutation- power point charging vs portable charger

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change of working hour from 5.5 days week to 5 days week.

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Increase number of sales co call from 6 calls per day to 14 calls per day

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Termination of Employee. Employee given 1st warning letter. If no changes in behaviour after a period of time, 2nd warning letter issued. Still no changes after a period of time, termination letter issued.

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Change of Insurance
For all staff fr FWD to Shenton.

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Implimenting new CRM system

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Parkway's focus on Innovation. Started with 3 day courses with top management in 2017, followed by optional workshops in 2018, now encourages mass participation on annual innovation challenge from 2018 onwards.

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Staff to complete mandatory eLearning by stages and encourage to sign up additional courses for Individual Development Plan

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Implementation of salesforce

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Increase to have more new accounts within an assigned industry sector.

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Increase of tuition fee

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Escalation Process - To mitigate the Risk event reporting promptly

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Company integration with another company using baby steps

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Shortage of staff left same day

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During the haze situation, mask issued, compulsory instruction to wear the mask was issued during office hours. Consequences: Lung infection.

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Ecohouse Hair Cut for Kids!

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Fun

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Reflect what I have learnt,
Practice what I have learnt to be effective .

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Be more attentive to Creativity & Innovation.

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Learn to show care and concern.

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Not be so quick to dismiss change or be so resistant to it. Understand the good intentions that initiated it.

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Remember HEART by heart

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Take Action more, voice out more

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Having good laughs in our role plays.

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Open minded to changes, creativity, innovation and implementation

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Great interaction

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Memorable learnings!

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stay relevant and stay creative

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Change my mindset and continue to remain relevant😊

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enjoyable and learn a lot from all

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Interesting & engaging!👍🏻

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Have the flexibility and understanding on change implementation for the best chance of success.

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https://www.dropbox.com/sh/9e73o2kanlwhrds/AAB4oWEMQPlJzpfRTOBYul7Fa?dl=0