# data[].attributes.headline
AccountabilityAs a registered care home and has the legal responsibility for meeting the required standards under Health and Social Act 2014. , There should be some certain aspects of accountability towards the care provided to its residents, as policies and procedures should be followed at all times.However, as for St Theresa it broke all the policy and procedures in regard the Health and Social Care Act. The care home failed to recognise the risks that residents were facing.The service providers failed to recognise and seek the views of the residents and the families including their care staff.The overall culture within the service and changes in management reflected that   individuals and their family members lost confidence in the service as a whole.  St Theresa nursing home failed to follow medicines management. 

# data[].attributes.subject
AccountabilityAs a registered care home and has the legal responsibility for meeting the required standards under Health and Social Act 2014. , There should be some certain aspects of accountability towards the care provided to its residents, as policies and procedures should be followed at all times.However, as for St Theresa it broke all the policy and procedures in regard the Health and Social Care Act. The care home failed to recognise the risks that residents were facing.The service providers failed to recognise and seek the views of the residents and the families including their care staff.The overall culture within the service and changes in management reflected that   individuals and their family members lost confidence in the service as a whole.  St Theresa nursing home failed to follow medicines management. 

# data[].attributes.headline
Findings 	When CQC conducted unannounced inspection the findings were appealing. Elderly people’s safety were severe compromised. 	Care recording were inconsistent and the treatment had not been rectified on care plan to give staff clear instruction to follow.	Concerns were raised about poor stuffing level and staff were not competent  to accurately document service users care needs  or raise concerns let alone knowing how and where to report incidents and accidents.  	Residents were not receiving quality of care that reflected their individual’s care needs for example there was errors in medication management.	Care recording were inconsistent and the treatment had not been rectified on care plan to give staff clear instruction to follow.	Therefore, the above issues were present and true reflection of how St Theresa care was running the service. 

# data[].attributes.subject
Findings 	When CQC conducted unannounced inspection the findings were appealing. Elderly people’s safety were severe compromised. 	Care recording were inconsistent and the treatment had not been rectified on care plan to give staff clear instruction to follow.	Concerns were raised about poor stuffing level and staff were not competent  to accurately document service users care needs  or raise concerns let alone knowing how and where to report incidents and accidents.  	Residents were not receiving quality of care that reflected their individual’s care needs for example there was errors in medication management.	Care recording were inconsistent and the treatment had not been rectified on care plan to give staff clear instruction to follow.	Therefore, the above issues were present and true reflection of how St Theresa care was running the service. 

# data[].attributes.headline
Findings When CQC conducted unannounced inspection the findings were appealing. Elderly people’s safety were severe compromised. 	Care recording were inconsistent and the treatment had not been rectified on care plan to give staff clear instruction to follow.	Concerns were raised about poor stuffing level and staff were not competent  to accurately document service users care needs  or raise concerns let alone knowing how and where to report incidents and accidents.  	Residents were not receiving quality of care that reflected their individual’s care needs for example there was errors in medication management.	Care recording were inconsistent and the treatment had not been rectified on care plan to give staff clear instruction to follow.	Therefore, the above issues were present and true reflection of how St Theresa care was running the service. 

# data[].attributes.subject
Findings When CQC conducted unannounced inspection the findings were appealing. Elderly people’s safety were severe compromised. 	Care recording were inconsistent and the treatment had not been rectified on care plan to give staff clear instruction to follow.	Concerns were raised about poor stuffing level and staff were not competent  to accurately document service users care needs  or raise concerns let alone knowing how and where to report incidents and accidents.  	Residents were not receiving quality of care that reflected their individual’s care needs for example there was errors in medication management.	Care recording were inconsistent and the treatment had not been rectified on care plan to give staff clear instruction to follow.	Therefore, the above issues were present and true reflection of how St Theresa care was running the service. 

# data[].attributes.body
On the 6th of August 2015 Care Quality Commissioner (CQC) carried out an anonymous comprehensive inspection. A 45 bedded nursing home, was only occupied by 24 residents on the day of the inspection. Prior to the inspection, there were concerns made in regarding the wellbeing of the elderly people living at St Theresa Nursing Home. These concerns were as follows, pressure area care, nutrition needs and improper use of medicines were identified. Also other concerns were in adequate staffing levels, nevertheless a general lack of confidence in the management of the service. On the day of the inspection, CQC found out that the manager was not available to answer these serious concerns which it appears that the care home has been running without a responsible person to meet the legal requirements in accordance with the Social Care Act.

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Inspection Report  01 November 2016

Brief History
St Theresa Nursing Home is a dual registered Elderly Mentally Infirm(EMI) residential and general nursing home. It is one of the 4 residential nursing home which is owned by Morleigh Group, a local family born in ST. Austell and have been in the business for over thirty years. The first care home was established in 1999 by the name Brake Manor. However, in this case study the focus will be on St Theresa nursing home that facilitates 45 elderly people.