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Today, my routine will serve customers who visit. There are customers who are interested in buying the beauty products that are sold there. So I explained to the customer every use and method of application of the product, but I also informed about the suitability for age-based applications. Next, I serve customers in bulk buying daily necessities, so I will give them a discount. This is because, if the customer purchases goods in large quantities, the price of a particular item will be lowered. In addition, I am confronted with the various customers who are visiting the store. So, it holds the "customer always right" principle so it teaches traders to be patient and to serve customers well without raising the voice

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09/07/2018 : INTERVIEW OWNER OF THE COMPANY 

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09/07/2018 : INTERVIEW OWNER OF THE COMPANY 

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On the first day I started SEIP ( Students In Entreprise Programme ) at Pasar Maju Tani Enterprise located at the 106A, Parit Haji Taib 3, Alor Pongsu, 34300 Bagan Serai, Perak which is 3km to town provides 10-15minutes, I came to interview the owner of the  grocery store, Sharifah Ainon Binti Shukur to find out more about the company. I also explained the few things I needed to run during my two weeks of SEIP based on the rules set by the falkulty FHPK. Through the interview I interviewed her about her background and the background of the grocery store. Among the things that were interviewed were his name, age, original place of residence, educational status and the factors he was carrying on the relevant retail business regarding the background of the owner. Furthermore, I also asked him to explain the grocery store's background which comprises the question of goods and services provided, the period or the business year commenced, the intermediate business intermediate capital or the loan and the type of business. Therefore, I have been informed about the owner and the store to run SEIP. My working day on the first day was shortened because he gave me the opportunity to be more ready to work there the next day.

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10/07/2018 : BRIEFING ABOUT WORK TIME, WORKING REGULATIONS, AND DUTIES THAT NEED TO WORK WORKING 

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10/07/2018 : BRIEFING ABOUT WORK TIME, WORKING REGULATIONS, AND DUTIES THAT NEED TO WORK WORKING 

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Since the store has two working hours in morning and evening, then in the first week I was directed to go to work in the evening. This is because, this store has other employees and sometimes the owner is managing the store itself. Today, Mrs. Sharifah describes the task I need to do while working between refurbishing workplaces before starting work such as swept and clear dusty places, calculate out stocks and entering, arranging goods, treating customers, and counting on the store's finances before and the end of work. In addition, her also told about working hours in the morning to operate at 0830am to 1230pm and the evening session from 0530pm to 0830pm, which works 4 hours in a day. Rest time is given only to prayers. Next, the owner taught me to serve customers like running a promotion so I'm more confident when dealing with customers

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11/07/2018 : BRIEFING ABOUT THE PRICE OF THE GOODS

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11/07/2018 : BRIEFING ABOUT THE PRICE OF THE GOODS

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Next day, the owner of the store tells me the price per item of the traded goods. Retail items such as consumer goods, wet items such as onions, chili, vegetables, salted fish, school supplies such as pencils, pens, notebooks and so on. So, it's easier for me to serve customers if I know the price of something. In fact, the store also sells cosmetics and health goods. The cosmetic goods he trades are the Nuraisya Products which are becoming more popular among consumers as it is one of the most intimate products of ablution. He sold the product because he was also a stockist from the area. Therefore, I need to know about the item item that the product is like the material used in the product because if the customer asked about the product can facilitate me. In fact, I can also convince users to buy the product. In addition, he also sells health goods such as wind oil for use by all ages. Upon completion of the owner explaining one by one about the price of the traded goods, I was assigned to help him to serve customers up to working hours because this week I was only given tutoring from him to be more adept at managing the business.

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12/07/2018 : HELPS THE OWNER TO MANAGE THE BUSINESS 

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12/07/2018 : HELPS THE OWNER TO MANAGE THE BUSINESS 

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Next, I was assigned to help her to serve customers like picking up the desired items, picking up items for customers and helping them to find the necessary items without them searching for themselves. Therefore, I can facilitate the owner to control the visiting customers. However, if none of my clients is assigned to lift the newly purchased items into the store before being posted in the business diary to find out more about the outgoing and incoming goods so as not to break into the burden. Therefore, I also taught him how to record stocks in and out of business ledgers to avoid losses in business. It can also provide the correct financial balance on business finance with the amount of money and received with the money used. Therefore, it can teach me to be more careful in recording all the stocks in the store so that it does not happen without any financial balance that it can bring me in management and accounting.

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13/07/2018 : TIDY SHOP BEFORE STARTING WORK

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13/07/2018 : TIDY SHOP BEFORE STARTING WORK

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On this day, I was directed to work in the morning session. So before I start working, I have to pack up and work around the shop. Among the things I need to do is sweep the garbage and also wipe the dusty places. This is because to avoid losing customers. If one place was not properly managed, customers would not be interested in visiting the store. Thus, this is also one of the marketing strategies given by the owner of the store itself. He is firm in the cleanliness and nourishment of the shop on the start to the end of the working hours. Therefore, the cleanliness and ease of the store will also make customers interested in using their services. Upon completion, I run my daily routine that helps the owner to serve the customer until the end of the working hours.

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After 10 days of work, I was given the trust to calculate the store's finances. I was ordered to calculate all the money before starting work, and at the end of the working hours then recorded it into the financial book. He told me to calculate all the money before and after work to get to know the daily business profits. Records in financial books to find out business gains and losses within a month. With this task, I can make me more confident and proficient in business activities by all means and principles that the shop owner has taught me. So, all the things I learned during 2 weeks is that in 10 days I get a lot of knowledge about business. All the principles set within the owner make him successful in the field of entrepreneurship. In fact, he also does not put an end to the knowledge shared. With this SEIP approach, it can teach me to run and manage the business, but it also gives me the opportunity to work.

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19/07/2018 : CALCULATE, RECORD, AND ARRANGE ALL ITEMS 

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19/07/2018 : CALCULATE, RECORD, AND ARRANGE ALL ITEMS 

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Within a week, the owner of this store will add to the store's stock. With that, I need to calculate, record, and arrange all the stocks normally. Upon completion of all of that, I had to hand over the business book to the owner to review the work I made to balance the store finances. So, after that is my routine which is serve customers. Prior to that, I packed up the premises of the shop and dust mall in every place.

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Next day, after counting and recording all the items. I need to put all those items into the proper place. For example, differentiating grocery stores and wet items, putting cosmetics in closets and so on. So, the thing that my employer is really emphasizing is housekeeping and hygiene. After composing all the stuff and neatly, I picked up the garbage so that the store would look neat and clean. This is because, my employer also told me he would check and monitor my work and look at the store environment. This shows that although he is busy with other activities, he still sticks with the principles of hygiene and nudity that will monitor me. My employer is a successful entrepreneur, so he is doing his job. In addition to being the owner of a grocery store and a stock of fine products she also runs a bakery class. Therefore, the thing I can learn from her is to succeed in trying more

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Today, my routine will serve customers who visit. There are customers who are interested in buying the beauty products that are sold there. So I explained to the customer every use and method of application of the product, but I also informed about the suitability for age-based applications. Next, I serve customers in bulk buying daily necessities, so I will give them a discount. This is because, if the customer purchases goods in large quantities, the price of a particular item will be lowered. In addition, I am confronted with the various customers who are visiting the store. So, it holds the "customer always right" principle so it teaches traders to be patient and to serve customers well without raising the voice

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16/7/2018 : CALCULATE AND RECORD ALL ITEMS 

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16/7/2018 : CALCULATE AND RECORD ALL ITEMS 

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In the second week, I was given my own job of counting the stocks purchased in the business book. I need to record all incoming items and items that come out. I practiced all the tutoring that this shop owner had shown last week. I am also reminded to be cautious and negligent in recording these items. Next, I also need to record the items sold out so easy for the owner to buy new items. Therefore, all of these items should be noted in the book that has been provided by him. This week I was no longer assisted by my employer, so I managed the business myself as serving customers and calculating stocks. Finally, today I can train myself to manage my own business based on my employer's guidance and it will give me the opportunity to venture into business after graduation