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Manage the risks

Protecting people and safeguarding responsibilities should be a governance priority for all charities.

As part of fulfilling your trustee duties, you must take reasonable steps to protect people who come into contact with your charity from harm.

This includes:

people who benefit from your charity's work

staff

volunteers

It may also include other people who come into contact with your charity through its work.

What you need to do

What you need to do depends on what your charity does and who it works with.

We expect you to:

make sure all trustees, employees, volunteers and beneficiaries know about safeguarding and people protection

have appropriate policies and procedures in place

check that people are suitable to act in their roles

know to spot and refer or report concerns

have a clear system of referring or reporting to relevant organisations as soon as you suspect or identify concerns

set out risks and how you will manage them in a risk register which is regularly reviewed

be quick to respond to concerns and carry out appropriate investigations

not let one trustee dominate your work - trustees should work together

If you work with children or adults at risk there are more legal requirements.

Risks to be aware of

Risks you must be alert to include:

sexual harassment, abuse and exploitation

negligent treatment

physical or emotional abuse

bullying or harassment

health and safety

commercial exploitation

extremism and radicalisation

forced marriage

child trafficking

female genital mutilation

discrimination on any of the grounds in the Equality Act 2010

people may target your charity

a charity's culture may allow poor behaviour

people may abuse a position of trust they hold within a charity

If things go wrong we will check if you followed this guidance and the law.

Policies and procedures you need to have

Your charity should have safeguarding policies and procedures which are:

put into practice

reviewed at least once a year

available to the public

Make all trustees, staff, volunteers and beneficiaries aware of your policy. They all need to know how to apply it.

In your policy make clear how you will:

protect people from harm

make sure people can raise safeguarding concerns

handle allegations or incidents

report to the relevant authorities

The amount of detail in your policies and how often you review them depends on what your charity does, where it works and the level of risk.

When you review policies and procedures, check you are still following them.

Use guidance to help with policies and procedures. Take professional advice if you need it.

Code of conduct

If you have staff or volunteers you must have a clear code of conduct which sets out:

your charity's culture

how people in your charity should behave

Read the Charity Governance Code
Other policies you need to have

You also need to make sure your charity has:

suitable health and safety arrangements in place

first aid, fire safety and digital safety policies that everyone understands

Get checks on trustees, staff and volunteers

You must make sure that trustees, staff and volunteers are suitable and legally able to act in their positions. This includes people from or working overseas.

You need to get:

Disclosure and Barring Service (DBS) checks

If you work with children or adults at risk, you should check people's criminal records and information held by the police.
Find out what checks are available from the Disclosure and Barring Service (DBS)
Always get a standard, enhanced or enhanced with barred list check from the DBS when a role is eligible for one.

If a role is not eligible for a standard or enhanced check, ask the person to apply for a basic check.

People from overseas

It's a different process to get checks for trustees, staff or volunteers from overseas.
Read guidance on getting checks for people from overseas
Sending workers overseas

Where you cannot get a DBS check for someone going to work overseas, they may be able to get an International Child Protection certificate.

Automatic disqualification

Do not appoint anyone who is disqualified as a trustee or to a senior manager position (at chief executive or finance director level).
Guidance on disqualification and checks to make
Protect volunteers and staff

If your charity has volunteers or staff, you need to protect them from harm.

Have clear policies and procedures on:

bullying and harassment

whistleblowing

You need to have adequate insurance which covers the individuals and the activities involved.
Charities and insurance
Safeguarding children or adults at risk

If you work with children or adults at risk you should:

establish good safeguarding policies and procedures that all trustees, staff and volunteers follow

make sure all staff and volunteers receive regular training on child protection or working with adults at risk

appoint a safeguarding lead to work with your local authority safeguarding boards

manage concerns, complaints, whistleblowing and allegations relating to child protection or adults at risk effectively

follow relevant legislation and guidance

Identify your local authority safeguarding children or adults board. They:

coordinate safeguarding and promote the welfare of children or adults at risk in the area

publish policies and procedures for safeguarding which you must follow

You can find your local board online.

Safeguarding children

Safeguarding children duties apply to any charity working with, or coming into contact with, anyone under the age of 18.

Safeguarding children means to:

protect children from abuse and maltreatment

prevent harm to children's health or development

ensure children grow up with the provision of safe and effective care

take action to enable all children and young people to have the best outcomes

Use resources and follow standards from the NSPCC for safeguarding children.

Safeguarding adults at risk

Safeguarding adults at risk means protecting their right to live in safety and free from abuse and neglect.

Safeguarding duties for adults at risk apply to any charity working with anyone aged 18 or over who:

has needs for care and support (whether or not the local authority is meeting any of those needs) and

is experiencing, or is at risk of, abuse or neglect

as a result of those care and support needs is unable to protect themselves from either the risk of, or the experience of abuse or neglect.

An adult at risk of abuse may:

have an illness affecting their mental or physical health

have a learning disability

suffer from drug or alcohol problems

be frail

Working overseas

You must:

be aware of different risks for staff, volunteers and beneficiaries who are overseas

have suitable reporting and monitoring processes in place for any work overseas

Challenges of working overseas include:

different cultures, practices or legal systems

an unstable environment, like a conflict zone

working with many partners

You should apply the same practices as in England and Wales and make sure you comply with any extra requirements of the other country.

Follow The Core Humanitarian Standard on Quality and Accountability for overseas humanitarian work

You must know when:

to report issues to law enforcement in the country you are working in

you also need to report to police in the UK

You can find resources online to help with working overseas. These include:

Only use templates that are appropriate for your charity.

Handle and report incidents and allegations

If you have an incident or allegation of abuse you should handle and record it a secure and responsible way. Follow your safeguarding policy and procedures.

You should report to the police if the incident or concern involves criminal behaviour.

Where necessary you must also refer to social services and report to other agencies.

There are other regulators that you may need to report or refer to depending on what your charity does.

In some cases you should send a serious incident report to the Charity Commission.

If you work with children or adults at risk

Refer all safeguarding concerns with children or adults at risk to your local safeguarding children or adult team.

You must refer to DBS if you:

Working with or making grants to other organisations

Carry out proper due diligence when you work with, or make grants to, other bodies to achieve their aims.

You must make sure that any grant recipient or partner body is suitable. They must have appropriate safeguarding procedures in place. Make sure there are clear lines of responsibility and reporting between all bodies involved.
How to carry out due diligence checks
You should have a written agreement or contract that sets out:

your relationship

the role of each organisation.

monitoring and reporting arrangements

Grant funding an organisation that isn't a charity
Terrorism and the Prevent duty

All charities must prevent abuse for extremist purposes.

Some charities, like educational charities, are 'specified authorities'. They must follow guidance on the Prevent duty.

Where appropriate you should also follow:

This must be part of your charity's risk assessments, policies and procedures.

Download infographic

This document is a one-page summary of safeguarding actions for trustees.

10 safeguarding actions for charity trustees (infographic) (, 122KB, 1 page)

Text version of infographic

10 actions trustee boards need to take to ensure good safeguarding governance

Safeguarding should be a key governance priority for all charities

Ensure your charity has an adequate safeguarding policy, code of conduct and any other safeguarding procedures. Regularly review and update the policy and procedures to ensure they are fit for purpose

Identify possible risks, including risks to your beneficiaries or to anyone else connected to your charity and any emerging risks on the horizon

Consider how to improve the safeguarding culture within your charity

Ensure that everyone involved with the charity knows how to recognise, respond to, report and record a safeguarding concern

Ensure people know how to raise a safeguarding concern

Regularly evaluate any safeguarding training provided, ensuring it is current and relevant

Review which posts within the charity can and must have a DBS check from the Disclosure and Barring Service

Have a risk assessment process in place for posts which do not qualify for a DBS check, but which still have contact with children or adults at risk

Periodically review your safeguarding policy and procedures, learning from any serious incident or 'near miss'

If you work overseas, find out what different checks and due diligence you need to carry out in different geographical areas of operation

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Safeguarding and protecting people for charities and trustees

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Protecting people and safeguarding responsibilities should be a governance priority for all charities. As part of fulfilling your trustee duties, you must take reasonable steps to protect people who come into contact with your charity from harm.

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Understanding online safety is tricky for all ages - we have advice and guides to help you learn about staying safe online as a family.

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UKCIS Executive Board Application now open (deadline 3 September 2018):

Applications are now open for the Executive Board of the UK Council for Internet Safety (UKCIS), a new collaborative forum through which government, the tech community and the third sector work together to ensure the UK is the safest place in the world to be online.

UKCIS will expand the scope of the UK Council for Child Internet Safety (UKCCIS) to achieve a safer online experience for all users, particularly the groups suffering disproportionate harms.

Priority areas of focus will include online harms experienced by children such as cyberbullying and sexual exploitation; radicalisation and extremism; violence against women and girls; hate crime and hate speech; and forms of discrimination against groups protected under the Equality Act, for example on the basis of disability or race.

Please contact ukcis@culture.gov.uk if you have any questions or would like further details. Completed applications should be returned by 1pm on 3 September 2018. Please only use this address for applications. All other enquiries should be addressed to ukccis.secretariat@culture.gov.uk

UKCCIS latest news:

The Education for a Connected World framework describes the Digital knowledge and skills that children and young people should have the opportunity to develop at different ages and stages of their lives. It highlights what a child should know in terms of current online technology, its influence on behaviour and development, and what skills they need to be able to navigate it.

The document supports one of the key aims of the government's Internet Safety Strategy of supporting children to stay safe and make a positive contribution online, as well enabling teachers to develop effective strategies for understanding and handling online risks.

Sexting Guidance available in Welsh

The UKCCIS Education Group has produced advice for schools and colleges in Wales on responding to incidents of 'sexting.' The advice aims to support them in tackling the range of issues which these incidents present including responding to disclosures, handling devices and imagery, risk assessing situations and involving other agencies. The advice also contains information about preventative education, working with parents and reporting imagery to providers. This advice is non-statutory and should be read alongside the Welsh Government's Keeping learners safe statutory guidance. Schools and colleges in England should continue to refer to the English version. The Welsh version of the guidance is available here: https://www.thinkuknow.co.uk/professionals/guidance/sexting-guidance-wales/

Keeping children safe from bullying connected to race and faith is integral to building safe and thriving communities. This guide highlights some key actions that can both prevent, and respond to race and faith targeted bullying in a school environment. There are also links to further resources and activities that can help you in your approach to promoting good relationships and equality in your school.

This review focusses on addressing: trends, to understand recent developments and anticipate emerging issues; online risk of harm to children and implications for safety policy and practice; and key findings, linking to original reports, highlighting useful graphs and including verbatim quotes from children where available.

External visitors can provide a useful and engaging approach to enable educational settings to deliver online safety messages to children, young people and adults. Educational settings seeking support from external visitors to help explore issues such as cyberbullying, online pornography, 'sexting' and staying safe online can use this document to guide their process of selecting suitable visitors and sessions. This consultation document explores key questions in the form of a checklist to help educational settings ensure the maximum impact of online safety sessions. The guidance highlights a range of resources which can be used to support educational settings to develop a whole setting approach towards online safety in line with national guidance. The document can be used to facilitate conversations between educational settings and external visitors to develop children and young people digital literacy skills and parental awareness.

This one page summary document has been designed for all teaching and non - teaching staff in schools and colleges. It provides an overview to frontline staff on how to respond to incidences involving 'sexting. The full advice document 'Sexting in Schools and colleges' complements the DfE's Keeping Children Safe in Education statutory guidance and the non-statutory Searching, Screening and Confiscation guidance for schools.

The UKCCIS Education Group has developed guidance for school governors to help governing boards support their school leaders to keep children safe online. Governors can use it to: gain a basic understanding of the school's current approach to keeping children safe online; learn how to improve this approach where appropriate; and find out about tools which can be used to improve the approach. The document includes examples of good and outstanding practice, as well as identifying when governors should be concerned. This guidance is non-statutory and should be read alongside the Department for Education's Keeping Children Safe in Education statutory guidance.

The UKCCIS Education Group has produced advice for schools and colleges on responding to incidents of 'sexting.' The advice aims to support them in tackling the range of issues which these incidents present including responding to disclosures, handling devices and imagery, risk assessing situations and involving other agencies. The advice also contains information about preventative education, working with parents and reporting imagery to providers. This advice is non-statutory and should be read alongside the Department for Education's Keeping Children Safe in Education statutory guidance and non-statutory Searching, Screening and Confiscation advice for schools.

UKCCIS achievements include:
UKCCIS ED group video
UKCCIS members

The Council's work is made possible by the enthusiasm, energy and efforts of its members.

Executive Board members

The UKCCIS Executive Board brings together representatives from across the membership on a quarterly basis and is chaired jointly by Matt Hancock MP, Minister of State for Digital, Sarah Newton MP, Minister for Vulnerability, Safeguarding and Countering Extremism and Rob Goodwill MP, Minister of State for Vulnerable Children and Families.

The Executive Board is responsible for identifying priority areas of work, and sets the strategic direction for UKCCIS. Read the Executive Board's .

Including the three Ministerial Chairs, Board membership consists of:

Sam Sharps, Government Affairs, UK & Ireland, Apple

Rose Durban, The Association of Directors of Children's Services (ADCS)

Alice Webb, Director, BBC Children's and BBC North

David Austin, Chief Executive, British Board of Film Classification (BBFC)

Julian Ashworth, Chief Strategy Officer, BT

Kate Sinnott, Head of Partnerships, and Keith Niven, Head of Safeguarding,(Joint) Child Exploitation and Online Protection Centre (CEOP) Command

Will Gardner, CEO, Childnet International

John Carr, Secretary, Children's Charities' Coalition on Internet Safety (CHIS)

Tessy Ojo, CEO, The Diana Award

Simon Milner, Policy Director, UK, Middle East and Africa, Facebook

Katie O'Donovan, Public Policy and Government Relations Manager, Google

Garreth Cameron, Group Manager - Business & Industry, Information Commissioner's Office (ICO) - on call

Annie Mullins, Independent

Carolyn Bunting, General Manager, Internet Matters

Susie Hargreaves, CEO, Internet Watch Foundation (IWF)

Sonia Livingstone, Professor, London School Economics (LSE)

Hamish MacLeod, Director, MobileUK

Simon Bailey, lead for Child Protection & Abuse, National Police Chiefs' Council (NPCC)

Eillis McDaniel, Northern Ireland Executive

Alan Wardle, Head of Corporate Affairs, NSPCC

Tony Close, Director Content Standards, Licensing and Enforcement, Ofcom

Simon Miller, Head of Public Affairs, O2/Telefonica

Vicki Shotbolt, CEO, ParentZone

TBC, Scottish Government

Adam Kinsley, Director of Policy, Sky

Iain Wood, Public Affairs Manager, TalkTalk

Dr Richard Graham, Consultant Psychiatrist, The Tavistock and Portman NHS Foundation Trust

Nick Pickles, Senior UK Public Policy Manager, Twitter

Jo Twist, CEO, UK Interactive Entertainment (UKIE)

Daniel Butler, Head of Public Affairs, Virgin Media

Helen Lamprell, Director of Corporate & External Affairs, Vodafone

Ruth Meadows, Welsh Assembly

Associate Members

Appointment process

Organisations wishing to become an Associate member of the council, please contact the Secretariat at ukccis.secretariat@culture.gov.uk. Applications will be considered at the subsequent Executive Board meeting. Membership of the Executive Board is reviewed every two years.

Working groups

The Executive Board has created the following five working groups to consider topical issues:

UKCCIS Board meeting notes

UKCCIS Quarterly Newsletters

Other UKCCIS Documents

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UK Council for Child Internet Safety (UKCCIS)

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Applications are now open for the Executive Board of the UK Council for Internet Safety (UKCIS), a new collaborative forum through which government, the tech community and the third sector work together to ensure the UK is the safest place in the world to be online.

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Welcome to the UK Safer Internet Centre, where you can find online safety tips, advice and resources to help children and young people stay safe online.

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This site uses cookies to improve your user experience. By using this site you agree to these cookies being set. See our cookies policy for more information or to change your cookie preferences at any time.

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We give hope and help to thousands of children and families each year and work in communities throughout England and Wales to help keep children safe. Our vision is for all children to grow up in supportive communities safe from bullying and harm.​ Our mission is to provide practical support, training, and advice to challenge bullying and protect young lives.

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We are the living legacy to Princess Diana's belief that young people have the power to change the world for the better.

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Having a mobile phone and going online is great for lots of reasons. But it's important to be aware of the dangers too. Learn how to stay safe online.

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Parenting and Family Support - Family Lives (Parentline Plus) | Family Lives

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Parenting and family support from Family Lives (formerly Parentline Plus) through our website, helpline 0808 800 2222, email service at askus@familylives.org.uk, live chat and local services.

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To ensure we are able to prevent bullying, act quickly when it takes place and avoid misidentifying bullying, it is vital that schools and other settings have a shared definition of bullying.

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To ensure we are able to prevent bullying, act quickly when it takes place and avoid misidentifying bullying, it is vital that schools and other settings have a shared definition of bullying.