# data[].attributes.body
Avoiding customers
Exposing customers
Mis

# data[].attributes.body
1- Long ducoments process
2- Unsecured of customer information and doc
3- Banks Un non of his customer

# data[].attributes.body
Commitment to answering customer questions in all respects

# data[].attributes.body
Lacking in customer awearness / knowledge

# data[].attributes.body
Alkathiri

# data[].attributes.body
Staff doesn’t know and doesn’t admit that

Services that cannot be done

# data[].attributes.body
lack of information

# data[].attributes.body
Request process time
Knowledge about products
Troth
Customer advise to chose prodacts

# data[].attributes.body
Lack of traning & compleacted process to follow

# data[].attributes.body
1- No time line to finish customers work
2- promise the customer without doing them job
3- stuff less knowledge about products

# data[].attributes.body
1- Insufficient service delivery to customer due to the que of the customer
2- dealing with different type of customers with different mentalities and backgrounds leads to poor level of services as it causes a huge miss understanding between the two parties.
3- the service level might go down bcuz of the quality of the service manufacture.
4- giving the customer a high expectations regarding the existence products & facilities.
5- the ignorance of the customers of the rules and the regulations.
6- technical issues.

# data[].attributes.body
Zuhair & mohammed => customers issues that they are not educated on banks services and channels

# data[].attributes.body
1.staff not well trained.
2. Understanding customer needs.
3. Adhering toprocess.