# data[].attributes.body
What do you do when you call the other department and it shows them busy. Do you hang up and call back?

# data[].attributes.headline
QUESTION: CPA does not transfer to CVS Caremark for the 2022 FEP transfer - CVS Caremark reaches out to collect the info - is this part of the PHI pharm to pharm blurred line?

# data[].attributes.subject
QUESTION: CPA does not transfer to CVS Caremark for the 2022 FEP transfer - CVS Caremark reaches out to collect the info - is this part of the PHI pharm to pharm blurred line?

# data[].attributes.headline
how do they pick the patient that get auto ship?

# data[].attributes.subject
how do they pick the patient that get auto ship?

# data[].attributes.body
agent advised they don't have a whisper anymore for CSG calls.

# data[].attributes.body
Latrice is awesome like always, don't have any questions at this time...

# data[].attributes.body
I do not have any questions for now. Great job.

# data[].attributes.body
Training was great very informative. I like it wasn't just informational but it was fun to share different scenarios.

# data[].attributes.body
Will we ever good the phone options where the patients can select from the option what department they want to speak with?

# data[].attributes.body
today was GREAT.

# data[].attributes.headline
Great job! Learned new information about the rr.

# data[].attributes.subject
Great job! Learned new information about the rr.

# data[].attributes.body
Today was Great!

# data[].attributes.body
I think today went very well. I enjoy a refresher. Very informative. Great job Latrtice :)

# data[].attributes.body
Are we done for today? I cannot hear you anymore.

# data[].attributes.body
This training has been a huge help on just refreshing all the steps! Today has been really informative and answered a lot of questions I had. Great job teaching this training! really informative!

# data[].attributes.headline
BLANKET CONSENT / MULTIPLE MEDICATIONS SCENIARIOS - NEED DRUG NAME ON CONSENT C&P

# data[].attributes.subject
BLANKET CONSENT / MULTIPLE MEDICATIONS SCENIARIOS - NEED DRUG NAME ON CONSENT C&P

# data[].attributes.body
i enjoyed the info about the online ordering i have gotten those calls an was a little confused you made the process alot easier now i can inform patient alot better now that im more knowledgeable

# data[].attributes.body
Today was great. Very detailed training.

# data[].attributes.headline
I really enjoyed today. Thank you so much

# data[].attributes.subject
I really enjoyed today. Thank you so much

# data[].attributes.headline
VERY INFORMATIVE! Thankful for your time and YOUR ENERGY Ms Latrice. I am definitely feeling more prepared for my first Peak Season as a FTE and am excited to see what's in store for tomorrow! 

# data[].attributes.subject
VERY INFORMATIVE! Thankful for your time and YOUR ENERGY Ms Latrice. I am definitely feeling more prepared for my first Peak Season as a FTE and am excited to see what's in store for tomorrow! 

# data[].attributes.body
the refresh has been great. Thanks

# data[].attributes.body
Today was good, a lot of information, questions answered and I hope everyone is on the same page after this training.

# data[].attributes.headline
QUESTION - Opting in/out of autocaller campaign with blanket consents to ship to MDO

# data[].attributes.subject
QUESTION - Opting in/out of autocaller campaign with blanket consents to ship to MDO

# data[].attributes.headline
QUESTION: E-checks - will pt need to call and speak to billing each month or can a a critical note be created for billing for automatic debits?

# data[].attributes.subject
QUESTION: E-checks - will pt need to call and speak to billing each month or can a a critical note be created for billing for automatic debits?

# data[].attributes.body
Site 75 IL can they do Test claim survey?

# data[].attributes.body
great refresher course. training was detailed and helpful

# data[].attributes.headline
i missed most of class but was able to get a refresh on user holds 

# data[].attributes.subject
i missed most of class but was able to get a refresh on user holds 

# data[].attributes.body
Great refresher!! Loved learning how other departments work.

# data[].attributes.body
Prescheduling a lot of the orders do not get pushed out and I was told that we have to let management know. This is another reason why we get a lot of escalation calls.

# data[].attributes.body
thank you so much for leading this training. it was very informative. Thank you so much Latrice! :)

# data[].attributes.body
Latrice was awesome!

# data[].attributes.headline
Great Refresher and def beneficial for when we are supporting different departments!

# data[].attributes.subject
Great Refresher and def beneficial for when we are supporting different departments!