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How miscommunication happens (and how to avoid it)

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How miscommunication happens (and how to avoid it)

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How miscommunication happens (and how to avoid it) - Katherine Hampsten

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Clinical ladders have gained popularity and use across the United States since the 1970’s thanks to an increased recognition of their worth. The use of clinical ladders can affect professional development as well as team dynamics and function in several ways. Utilizing career ladders healthcare professionals increase their skills and knowledge by way of classes, research, simulations, certifications, and team work. Through career ladders healthcare professionals can demonstrate clinical competence, increase refinement of team roles and cohesion, and work towards increasing job safety. By working with other team members, healthcare professionals achieve the common goal of safe patient-centered care. Effective teamwork has the added bonus of reducing the overall stress of individuals that treat high acuity patients.

Career ladders that are too rigid or do not have clearly defined processes can pose a threat to job satisfaction and team function. When clinical ladders are used appropriately, not only does the healthcare profession thrive, but there is a reduction in errors, miscommunication, confusion, and liability thereby improving the patient care. By recognizing that professional development and team function are inherently linked together, clinical ladders can be utilized to cultivate professional development and team work. Linking compensation to the use of career ladders is a way to ensure that employees will strive to meet expectations of clinical competency. It is important to not undervalue employees time spent working towards clinical ladder advancement so as to not lead to burnout. Clinical ladders also lead to a reduction in staff turnover rates while simultaneously increasing employee retention and job satisfaction. The implementation of a career ladder demonstrates that the use of modern and efficient means to create a cohesive and competent healthcare team is a top priority for healthcare providers.