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This is my video link
https://youtu.be/QDo4OJ3fAXo

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Last day of internship. I have complete it successfully and i have gain more knowledge about tourism management and also get more experience. It was a great part of journey in my degree life.

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Scan the documents to upload it in the system

Key in the data of the travel agencies in Ddms system

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LEAVE

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Calculate the total number of local and foreign tourist fro the travel agencies in the year of 2017 to claim the tax.

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Scan the documents of Tax claims of few companies and then uploadall the scan documents in the Ddms system fro future reference purpose.

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PUBLIC HOLIDAY (WESAK DAY)

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LEAVE (INTERVIEW)

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Prepare the tagging for 24 files to MyTQA documentsfor the meeting

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Continue photocopy the documents for the fund meeting

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Prepare the documents and photocopy all the company project papers and the documents that will be presented on 31 May during fund meeting.

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Duty at customer service counter in Industrial Development department

Serve the customers who were visited to the departments

Cop all the letters and documents received from the customers and send it to admin for the key in purpose.

Scan the received documents from the customers to upload in Ddms System

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Prepare the certificates for " Pendaftran Projek Pelancongan " to several companies

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Arrange the company's documents in the files according the date.

Then write the dates of the documents which is the letters and the minutes of meeting of Asian unit.

Scan the documents and then upload it in the DDMS system

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Scan all the incoming documents to upload it in the DDMS system.

Upload the the scanned documents in the DDMS system.

Prepare the letters of "Pendaftaran projek pelancongan" and post to the agencies.

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Calculate the total amount of spending for flight tickets of the travel agencies in the year of 2017 for the 3 travel agencies

The travel agencies can claim the tax once they have fulfill the requirements of the Ministry.

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Duty at customer service counter in Industrial Development department

Serve the customers who were visited to the departments

Cop all the letters and documents received from the customers and send it to admin for the key in purpose.

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Calculate the total amount of spending for flight tickets of the travel agencies in the year of 2017 for the few travel agencies

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Continue retyping  the data in the documents of "Usaha pengumpulan data pelaburan swasta dalam sektor-sektor ekonomi negara bagi suku pertama (Jan-Mac) Tahun 2018 which is corrected by the Head of the department.

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Retype the data in the documents of "Usaha pengumpulan data pelaburan swasta dalam sektor-sektor ekonomi negara bagi suku pertama (Jan-Mac) Tahun 2018 which is corrected by the Head of the department.

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Calculate the total amount of spending for flight tickets of the travel agencies in the year of 2017 for the few travel agencies

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Scan the original documents of the Home stays for the filing purpose

Then upload the scanned documents in the DDMS system for reference purpose.

Write the serial number for the approved documents of "Pegawai Dagang"

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Continue calculating the total amount of spending for flight tickets of the travel agencies in the year of 2017.

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Continue calculating the total amount of spending for flight tickets of the travel agencies in the year of 2017.

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Duty at customer service counter in Industrial Development department

Serve the customers who were visited to the departments

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Calculate the total amount of spending for flight tickets of the travel agencies in the year of 2017.

The purpose is to calculate the tax relief of the travel agency for the year 2017.

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Prepare name list of the Directors and their secretaries for the Ministry of Tourism and Culture, Tourism Malaysia , National Archives of Malaysia, National Library of Malaysia, Department of Museum Malaysia, Department of National Heritage, National Departments for Culture and Arts , Istana Budaya, National Academy of Arts, Culture and Heritage, Malaysian Handicraft Development Corporation, National Visual Art Development Board, Islamic Tourism Centre and Malaysian Convention and Exhibition Bureau

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Attended Tourism Development Infrastructure Fund Meeting at Royale Chulan Damansara.

The companies that which requested the fund for their project have presented their paperwork in front of YBrs. Ms. Haslina binti Abdul Hamid Deputy Secretary General of Ministry of tourism , bank officers other directors as well from different departments.

There were six companies was presented their project

Once the project briefly presented there was an Q&A session between company and the directors.

The fund will be approved  once the company fulfill the banks requirements and with the terms and conditions apply.

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Separate the documents for the fund meeting and distribute it to the directors from various departments.

Prepare the tagging for the meeting on Monday

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Duty at customer service counter in Industrial Development department

Serve the customers who were visited to the departments

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Prepare the documents for the fund meeting on Monday .

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Duty at customer service counter in Industrial Development department.

Received the documents and the letters fro the staffs and also for the secretary of department.

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Continue follow up the calls to homestay owners at Penang and Perak

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Continue follow up the calls to homestay owners at Sarawak and Kedah

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Call the homestay owners Pahang, Terengganu and Sabah  for short survey about the homestay

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Continue preparing the documents for meeting and separate it according to the name of the companies

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Prepare the documents for meeting

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Replaced Miss Hamizah to assist the customers that visit to industrial development department.

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Prepared the letters of " Jemputan Mesyuarat Penyelarasan Strategi  Lautan Biru Kebangsaan (NBOS) : VISIT MY KAMPUNG to post for the selected officers from different states.

Separate each envelopes according to name and address and send it to the post service department.

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Scan the original documents of the Home stays for the filing purpose

Prepare the "Surat Sokongan bagi mendapatkan khidmat pegawai dagang" to several hotels which has been approved by Mr.Azman from Industrial Development Department.

Then print out all the letter and and put it into the envelopes and then post it to the director of the selected companies.

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Prepared the copies of the letters of " Jemputan Mesyuarat Penyelarasan Strategi  Lautan Biru Kebangsaan (NBOS) : VISIT MY KAMPUNG

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Prepare the minutes of meeting of tourism development infrastructure fund for the meeting that held on 16th March 2018 and send the prepared file to the personal assistant of vice-secretary fo his reference.

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Continue prepared the documents for meeting and do the file extractors for the meeting documents

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Prepare the documents for fund meeting.

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LEAVE

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LEAVE

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Prepare the certificates for "Pendaftaran Peserta Program  Homestay Kebangsaan" of Sabah and Sarawak and post all the certificates to the Ministry of Tourism and Culture of Sabah and Sarawak.

Help Ms Hazniera to check the spelling spacing in the Handbook of Asean Mutual recognition Arrangement on Tourism Professionals 2018.

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Prepare the documents for the meeting of "Tabung".

Prepare the special tourism fund guidelines.

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Arrange the company's documents in the files according the date.

Then write the dates of the documents which is the letters and emails according to the sequences.

These is for the future reference and the documents is about the "permohonan tabung pelancongan".

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Check whether the related documents is uploaded in the Digital development Managemnt System (DdMS).

Scan the related pages of of the company and upload it in the system.

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Check whether the related documents is uploaded in the Digital development Managemnt System (DdMS).

Once the process done for the company the file will be closed and the related documents need to be scan and must upload it in the Ddms system according to Company name and the serial number.

Scan the related pages of of the company and upload it in the system.

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Checked the date of the file closed and write  the date according the files serial number.

Then send the files to the file store room for the scrap process..

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Checked the file which is not closed after the process end and check the documents in the files.

Close the files with a date after check it.

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Checked the file which is not closed after the process end and check the documents in the files.

Close the files with a date after check it.

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Attend the Matta Fair at PWTC and we was one of the exhibitors from Industrial Development department of MOTAC about the Malaysia Tourism Quality Assurance (MyTQA)

There also we prepare the  the tax relief forms and tourism fund application forms  to the people who needed.

Travel agencies should have the few requirements to apply the tax relief such as if it's international tour  agency  they should have minimum 700/year tourists have visited the local country then they are eligible for the tax relief.

There was a lots of exhibitors including international and domestic.

It's a new and a great experience for me because first time i have experience in Matta Fair and get to know more about it. Such and interesting event.

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Distribute the prepared documents for the meeting to the SUB's of the related departments.

Checked the file which is not closed after the process end and check the documents in the files.

Close the files with a date after check it.

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Checked the date of the file closed and write  the date according the files serial number.

Then send the files to the file store room for the scrap process.

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Arrange the files in the file room according to the file serial number

Check the file whether is closed and wrapped with a rope properly this is because once process done for the selected customer the will be closed and should write "DITUTUP PADA" and should tie it with a rope.

Once check that then i have checked the date of the file closed and write in according the files serial number.

Then send the files to the file store room for the scrap process..

After five years start from the commencement date the files will be send to scrap process.

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Prepare the documents for the meeting.

Arrange the documents  for meeting according to the numbering and the companies.

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Do some filing work and photocopy the documents for meeting.

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Do the file extractor for the books which has been prepared for the meeting.

Rearrange the documents according to the numbering of the pages.

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Prepare the documents for meeting

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Check whether the related documents is uploaded in the Digital development Managemnt Sistem (DdMS).

Then rearrange the files according to the serial number

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Prepare the documents for the meeting on Friday 16 March.

Photocopy 12 sets of related paperwork for the meeting.

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Registered the volunteers name from UUM AND distribute the T-Shirt

Guide them to do their task according to the groups

Take part in "Pembuatan Kuih Kapit" and get the certificate of book of record in MRTM 2018.

It was the great experience to mingle around with the public and staffs and happy for being a part of this programme for four days.

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Registered the volunteers name from UUM AND distribute the T-Shirt

Guide them to do their task according to the groups

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We manage to set the booth and decorate it as well.

Prepare the brochures and the souvenirs for the volunteers

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Prepare the things for the Majlis Rumah Terbuka Malaysia 2018 (MRTM)

Then we make our move to Kedah by 12.30pm from MOTAC

Once reached went to check the booth and keep some things in the booth.

Check in K Garden Hotel by 9pm.

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Prepare the cost list for the "Kejohanan International badang Challenge D'labu Kubong and also for the "Gunung Reng Jeli MTB Jamboree 2018".

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I have photocopy the documents for the filing purpose.

Duty at customer service counter of industrial development department.

Receive the documents " permohonan surat sokongan pegawai dagang " from the customers and send it to the person in charge of the selected unit.

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Today i have replaced Mr. Herliefi at customer service counter.

Ms.Syira has teach me how to handle the customers and what i need to do when the customers is here.

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Prepare the documents and folder for the "permohonan peruntukan kewangan melalui bantuan NGO".

Prepare the new file to filing the event documents and also photostats all the related documents to filing in the file.

Do the tagging for the file.

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Prepare the folders for the employees which have continue their contract to work and also for the "permohonan kelulusan perkhidmatan pengisian booth program NBOS 1M voluntarism.

Then filing all the related documents in the folder

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Ms. Syira teach me how to post the letters and how to collect the letters that received.

After collect all the letters i have to submit it to personal assistant of SUB.

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Fill up the "Surat Perakuan" and the personal particular form then submit it to the HR Department.

The HR staff has given me a self personality test (160 questions - 20minutes)

Then i came to industrial development department at 14th floor which i need to work for six months.

Mr. Md Mahathir which is my supervisior has introduced me to the Department's SUB Madam Mohanasundari and also to the Volunteerism, Management and finance unit officer Mr. Mohd Effizal.

Mr.Mohd Effizal has brief me about the 4 units which have under the industrial development department.

Then he brief more about the volunteerism unit because as per scheduled i will be working under this unit from 19th February until 18th April 2018. After that i will transfer to another unit this is because to gain more knowledge and experience about the related fields.

Miss Syira give the name list of staffs in the Industrial Development department and ask me to distribute the SURAT PERAKUAN OLEH PENJAWAT AWAM YANG TERLIBAT DALAM PEROLEHAN forms to all the staffs and to get the signature of the respective person as well. This is one of ice breaking session for me because i have introduced myself to all the staffs before i handover the form.

It was a great start of internship.