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Even though Alice may not have been the first target of cyberbullying, the case has currently escalated due to parental intervention. Currently, the bullies have found a concrete reason to target Alice i.e. that she is a mummy's girl.

Although I would love to convince Alice's mum that her own actions have made things worse for her daughter, she seems in this case to be irrational and emotional. It is not wise to be personally involved, and higher authorities have to be alerted. In this case, it may be effective to bring both Alice and her mother into conversation with the FTSC. Both of them require psychological and emotional guidance.

I will speak sternly to the class and reiterate my perspective that cyberbullying is undesirable regardless of the victim's actual identity. I will ask students to take the initiative to own up for their actions. Logical consequences (Dreikurs) need to be implemented in accordance with the Discipline Committee.

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I will raise this to the Level Head, Discipline Master and see if there is a need to inform the higher management (VP, P). (Level 2 Intervention

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I will call in the mum again to explain to her that the school is doing something and would appreciate it if she allows the school to carry out the procedure. I will try not to fan the

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I will invite the students over for a coffee session, and warn them of the consequences should the hostility continues i.e. suspension.

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Using the levels of discipline, the problem should be tackled at the most appropriate level first. We also want the involved parties to know and realize that should the matter escalate, higher authorities would have to be invited to mitigate the situation sensitively, appropriately and objectively.

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I will invite Alice to my office on the following day to find out more about her intentions and motivations for the Facebook post. The responses will be used as example to explain that her posting is not doing her any help because it aggravates the issue.

Thereafter, I will address the issue in class during class contact time to resolve the online conflict.

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It seems as though the matter might escalate outside of Facebook. I would have to bring this matter to the attention of the school leaders and get them to contact the mother to assure her that other more appropriate measures are being undertaken and that she should not resort to such public online posts to express her anger.

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The parties involved should come to the school and settle the issue face to face with a mediator. The school counsellor can be involved to help diffuse the situation.

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Following this exchange on Facebook, it is very likely that the two students involved will come into a hostile, physical confrontation with each other. Together with a neutral teacher whom both parties trust, I would call up the involved parties for counselling. By going through the student's situation with the neutral, trusted teacher, we are able to work out what has went wrong and what possible solutions can be taken from there. The student will be more likely to listen due to the presence of a trusted party.

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It is highly likely that the dispute online will escalate offline and possibly turn violent. I will call Alice's mother and invite her to school, to reassure her that the matter is being investigated, and she should not take matters into her own hands as investigations are still ongoing.

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Given that an online confrontation has taken place, it is very likely that this would lead to more tensions and even face-to-face confrontation between Alice and her classmates.

I will ask the Principal and any appropriate personnel for advice and see whether we can have a talk with both Alice's mum and all the other parties involved in this issue.

By meeting face to face, it will be easier to communicate among all parties and to clarify all events of the issue. The school counsellor will also be required to offer counselling to all affected parties and hopefully the situation will be resolved.

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I will invite Alice's mother to the school, and explain to her that the school is investigating the case, and the school hope that she will not complicate the matter by posting nasty comments on FB.

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A social media dispute will eventually result in further taunting and abusive actions beyond words. As this is social media,it is beyond the school's ability to intervene. But what I can do is to advise Alice to take down the

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It is likely that the situation will escalate to more violence.

I will have to contact Alice's mother to reassure her of the school's commitment to keeping her child safe so she would not take matters into her own hands.
With the help of the school counsellor, I may also have to hold a meeting with Alice and her mother, with the other students involved in the matter and be the mediator to help both groups resolve their issue.

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The situation will worsen as Alice's mother as the 2 parties involved will likely fight more.

I will call the mother and ask her to calm down. Reassure her that the school will look into the matter, and she should not take matters into her own hand as it might worsen the problem.

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There will probably be a confrontation.

As the teacher, we need to get both parties to calm down and think rationally about their actions. Therefore, we still need to talk to each party separately to stop their current actions. Failing which, we could have a face to face meeting with mediators present, which would include teachers, especially those in the discipline committee.

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I will immediately call Alice, and explain the effects of her childish tantrums. Elaborate that her actions on facebook, amount to cyber bullying, and that it accomplishes nothing other than negatively affect how other parents and students think of her child

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The situation would become more heated and the students involved will confront each other. I would speak to the two parties involved privately the next school day to mediate between the two of them. Then I would raise this up in the class to talk about respecting each other in the virtual world.

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The situation will worsen if the hostile exchange continues. The school will need to contact both the parent and students involved in the argument separately and try to resolve it face to face. School needs to assure parent that the relevant authorities will look into the matter and deal with the involved parties fairly. They should discourage the parent from settling the matter on her own online as it doesn't help with the situation. The student that was involved in the online argument should be taught netiquette

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The 2 parties are likely to confront each other.

Possible intervention: Contact Alice's mother to reassure her that the school will look into the matter. Explain to Alice's mother that she should at the same time not take the matter in her own hands lest the problem escalates.

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We need to bring the conversation offline and address parties separately.

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I will make a call to the mother to tell her to advice her not to take matters into her own hands.

I will also post a video of cyber bullying on my facebook page and make friends with the mother. Maybe she will watch my video.

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DIillon: I think the situation will worsen, leading to more arguments. As such, must ask them to calm down.

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DIillon: I think the situation will worsen, leading to more arguments. As such, must ask them to calm down.

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Alice will likely show her mother the responses, who will probably feel provoked to lash back even more strongly.

I would make sure to take action immediately after reading this, as tensions are high and will escalate quickly without intervention.

Instead of talking to just the form teacher of the class, I will now invite both the form teacher and the student involved to my office for a face-to-face chat. I would express my appreciation to the student for responding calmly and not using expletives, and try to find out more about the situation, and about why the other student responded more aggressively.

I will then invite the other student in to hear their point of view personally, then proceed to advise them not to respond any further as the school will now takeover the case. The form teacher will follow up on this course of action.

Finally, I will invite Alice and her mother in and request them to both delete the post, and refrain from making such aggressive threats, as this will only further worsen the situation. I will then suggest a sitdown with Alice and the other student alone - without external influence, in the hope of coming to an understanding between the two. If no understanding can be reached, I will suggest either both changing classes (both, not just one), or leaving each other alone.