# data[].attributes.body
Last day of internship
Today task
- check out procedure
- check in guest
- Answer phone call
- Make reservation
- Checked Mail

# data[].attributes.body
Today task
-  Open the server at manager office

-  Balance the counter

-  Check out procedure

-  Inform housekeeping department clean the room

-  Check in guests

-  Checked the user shift report and record the transaction of cash in the book and calculate the total of amount received in that day

- My colleagues make a farewell party for me. Thank you they for the guidance and taking care for me in this 4 month. Thank you for the gift too.

# data[].attributes.body
Today task
-  Call the guest almost 11.55 am that haven't check out and reminder guests the check out time.
-  Check out procedure
-  Check in guest
-  Answer phone call
-  Make reservation
-  Checked Mail

# data[].attributes.body
Off Day

# data[].attributes.body
Today task
-  Call the guest almost 11.55 am that haven't check out and reminder guests the check out time.
-  Check out procedure
-  Check in guest
-  Answer phone call
-  Make reservation
-  Checked Mail
-  Cut the picture that need to paste at the room
-  Record the transaction of cash in the book and calculate the total of amount received in that day.

# data[].attributes.body
Today task
-  Check in guests

-  Checked email

-  Collect payment

-  Answer the phone call
-  Bring guests to clinic because one of the guests from China bitten by dog.

-  Print out the total report, detail report and settlement that used by credit card.

-  Save user shift report, total revenue report, guest ledger and extra charges report in the Synology cloud station.

# data[].attributes.body
Today task
- Check out procedure
- Check in guest
- Answer phone call
- Make reservation
- Checked Mail
- Continue print the guest ledger of April 2017

# data[].attributes.body
Today task
- Check out procedure
- Help housekeeping department clean the room because many room checked out
- Do bed making
- Sweep the floor
- Checked in guests
- Checked mail
- Answer the phone call
- Make reservation

# data[].attributes.body
Today task
- Balanced the counter

- Key in the details of customer that check in in the midnight

- Check out procedure

- Inform housekeeping department clean the room
- Print the guest ledger of April 2017

- Checked the user shift report and record the transaction of cash in the book and calculate the total of amount received in that day

- Balance the counter, put the amount that need to paid to back office in envelop and put envelop in the office.

# data[].attributes.body
Today task
- check out procedure
- check in guest
- Answer phone call
- Make reservation
- Checked Mail
- Print out the guest ledger of April 2017

# data[].attributes.body
Off Day

# data[].attributes.body
Today task
- call the guest almost 11.55 am that haven't check out and reminder guests the check out time.
- check out procedure
- check in guest
- Answer phone call
- Make reservation
- Checked Mail
- Print the guest ledger

# data[].attributes.body
Today task

- Check in guests

- Checked email

- Collect payment

- Answer the phone call

- Prepare the receipt, deposit and daily cash balancing.

- Print out the total report, detail report and settlement that used by credit card.

- Save user shift report, total revenue report, guest ledger and extra charges report in the Synology cloud station.

# data[].attributes.body
Off Day - Replacement of public holiday- Installation of YDP Agong

# data[].attributes.body
Today task
- call the guest almost 11.55 am that haven't check out and reminder guests the check out time.
- check out procedure
- check in guest
- Answer phone call
- Make reservation
- Checked Mail

# data[].attributes.body
Today task

- Balance the counter

- Key in the details of customer that check in in the midnight

- Check out procedure

- Inform housekeeping department clean the room

- Check in guests

- Checked the user shift report and record the transaction of cash in the book and calculate the total of amount received in that day

# data[].attributes.body
Today task
- check out procedure
- check in guest
- Answer phone call
- Make reservation
- Checked Mail
- Fold the brochure

# data[].attributes.body
Off Day

# data[].attributes.body
Today task
- call the guest almost 11.55 am that haven't check out and reminder guests the check out time.
- check out procedure
- check in guest
- Answer phone call
- Make reservation
- Checked Mail
- Print out the guest ledger of march 2017 and put it in office

# data[].attributes.body
Middle Shift

Today task
- call the guest almost 11.55 am that haven't check out and reminder guests the check out time.
- check out procedure
- check in guest
- Answer phone call
- Make reservation
- Checked Mail
- Charge the reservation form of guests that booking from online

# data[].attributes.body
Middle shift ( 11am - 7pm)

Today task
- call the guest almost 11.55 am that haven't check out and reminder guests the check out time.
- check out procedure
- check in guest
- Answer phone call
- Make reservation
- Checked Mail

# data[].attributes.body
Middle shift ( 11am - 7pm)

Today task
- call the guest almost 11.55 am that haven't check out and reminder guests the check out time.
- check out procedure
- check in guest
- Answer phone call
- Make reservation
- Print out the documents that needed by front office

# data[].attributes.body
Today task
-  Open the server at manager office

-  Balance the counter

-  Key in the details of customer that check in in the midnight

-  Check out procedure

-  Checked mail

-  Inform housekeeping department clean the room

-  Make reservation

# data[].attributes.body
Today task
-  Check in guests

-  Checked email

-  Collect payment

-  Answer the phone call

-  Close the room in agoda.com and booking.com because it fully booked
- Scan the documents and save it as a pdf into computer

# data[].attributes.body
Off Day

# data[].attributes.body
Today task

-  Open the server at manager office

-  Balance the counter

-  Key in the details of customer that check in in the midnight

-  Check out procedure

-  Inform housekeeping department clean the room

-  Help guests call the taxi to send them to Karak

-  Balance the counter, put the amount that need to paid to back office in envelop and put envelop in the office.

# data[].attributes.body
Today task

-  Key in the details of customer that check in in the midnight

-  Check out procedure

-  Inform housekeeping department clean the room

-  Checked the user shift report and record the transaction of cash in the book and calculate the total of amount received in that day

-  Balance the counter, put the amount that need to paid to back office in envelop and put envelop in the office.

# data[].attributes.body
Today task

-  Open the server at manager office

-  Balance the counter

-  Key in the details of customer that check in in the midnight

-  Check out procedure

-  Inform housekeeping department clean the room

-  Check in guests

-  Checked the user shift report and record the transaction of cash in the book and calculate the total of amount received in that day.

# data[].attributes.body
Today task

-  Balance the counter

-  Key in the details of customer that check in in the midnight

-  Check out procedure

-  Inform housekeeping department clean the room

-  Charge the reservation of guests who are booking online

-  Checked mail

# data[].attributes.body
Today task

-  Open the server at manager office

-  Balance the counter

-  Key in the details of customer that check in in the midnight

-  Check out procedure

-  Inform housekeeping department clean the room

-  Check in procedure

-  Help housekeeping department make up beds and change linen.

# data[].attributes.body
My shift for this week is morning shift from 7am-3pm.

Today task

-  Open the server at manager office

-  Balance the counter

-  Key in the details of customer that check in in the midnight

-  Check out procedure

-  Checked mail

-  Inform housekeeping department clean the room

-  Check in procedure

# data[].attributes.body
Off Day

# data[].attributes.body
Today task
-  Balanced counter

-  Check in guests

-  Checked email

-  Collect payment

-  Answer the phone call

-  Prepare the receipt, deposit and daily cash balancing.

-  Print out the total report, detail report and settlement that used by credit card.

-  Save user shift report, total revenue report, guest ledger and extra charges report in the Synology cloud station.

# data[].attributes.body
Today task

-  Check in guests

-  Checked email

-  Collect payment

-  Answer the phone call

-  Prepare the receipt, deposit and daily cash balancing.

-  Print out the total report, detail report and settlement that used by credit card.

-  Save user shift report, total revenue report, guest ledger and extra charges report in the Synology cloud station.

# data[].attributes.body
Today task

-   Check in guests

-   Checked email

-   Answer the phone call

-   Prepare the receipt, deposit and daily cash balancing.

-   Print out the total report, detail report and settlement that used by credit card.

# data[].attributes.body
Today task

-  Balanced the counter

-  Check in guests

-  Checked email

-  Collect payment

-  Answer the phone call

-  Close the room in agoda.com and booking.com because it fully booked

-  Prepare the daily cash balancing

# data[].attributes.body
Today is fully house. 75% of guests are bank officials. They participate in Minggu Saham Amanah Malaysia. This event was held on 20th April 2017 to 25th April 2017 at Dataran Temerloh.

Today task

-  Check in guests

-  Checked email

-  Collect payment

-  Make and confirmation reservation

-  Prepare the receipt, deposit and daily cash balancing

# data[].attributes.body
Today I back to front office department because lack of employees. My shift for this week is noon shift from 3pm-11pm.

Today task

-  Balanced the counter

-  Check in guests

-  Checked email

-  Collect payment

-  Answer the phone call

-  Adjust the room to sell in agoda.com and booking.com.

-  Prepare the daily cash balancing

# data[].attributes.body
Off Day

# data[].attributes.body
Today task
-       Set up the housekeeping cart

-       Clean windows and cupboards

-       Make up beds and change linens

-       Emptying waste baskets

-       Do the stay over room

-       Sweep and mop the floor

# data[].attributes.body
Today task

-   Set up the housekeeping cart

-   Clean basins, mirrors, showers and walls

-   Make up beds and change linens

-   Emptying waste baskets

-   Do the stay over room

-   Sweep and mop the floor
- Sent the extra pillow and towels if guests resquest

# data[].attributes.body
Today task

-   Set up the housekeeping cart

-   Clean the rooms and toilets

-  Make up beds and change linens

-  Emptying waste baskets

-  Do the stay over room

-  Sweep and mop the floor
-  Arrange the towels, linen and pillowcase in the storeroom.

# data[].attributes.body
Today task

-  Set up the housekeeping cart

-  Clean the room and toilet

-  Make up beds

-  Emptying waste baskets

-  Do the stay over room

-  Arrange the towels, linen and pillowcase in the storeroom

-  Sweep and mop the floor
-  Check the stock of cleaning supplies, fill in the form if supplies is less  and inform the housekeeping supervisior immediately.

# data[].attributes.body
Today task

-  Set up the housekeeping cart

-  Clean the room and toilet

-  Make up beds and change linens

-  Emptying waste baskets
-  Take two UV Light Sterilization and put it in the room for 2 hours to kill bacteria of the room.

-   Do the stay over room

-   Arrange the towels, linen and pillowcase in the storeroom

-   Sweep and mop the floor

# data[].attributes.body
Today task

-  Set up the housekeeping cart

-  Put the pandan leaves in the toilet

-  Clean the room and toilet

-  Do bed making

-  Do the stay over room

-  Sweep and mop the floor

# data[].attributes.body
Off Day

# data[].attributes.body
Today task
- Sweep the floor
- Emptying waste baskets at counter
- Mop the floor and corridor
- Watering the plant
- Wipe window
- Clean air conditioner filter

- Make up beds and change linens

# data[].attributes.body
Today task

-  Set up the housekeeping cart

-  Clean the room and toilet

-  Do bed making

-  Do the stay over room

-  Sweep and mop the floor

-  Take two UV Light Sterilization and put it in the room for 2 hours to kill bacteria of the room.

# data[].attributes.body
Today task
-  Set up the housekeeping cart

-  Clean basins, mirrors, showers and walls

-  Make up beds and change linens

-  Do the stay over room

-  Sweep and mop the floor
-  Learn how to report any damages, security issue or problems to the supervisor

The picture show we need to report any damages of the room in whiteboard.

# data[].attributes.body
Today task
- Sweep the floor
- Emptying waste baskets at counter
- Mop the floor and corridor
- Watering the plant
- Wipe window
- Clean the room and toilet
- Do bed making

# data[].attributes.body
Today task
-  Set up the housekeeping cart

-  Clean basins, mirrors, showers and walls
-  Put the pandan leaves in the toilet

-  Make up beds and change linens

-  Do the stay over room

-  Sweep and mop the floor

The picture show we celebrate the Encik Azmi birthday.

# data[].attributes.body
Today task
- Sweep the floor
- Emptying waste baskets at counter
- Mop the floor and corridor
- Watering the plant
- Wipe windows
- Made up beds and change linens

# data[].attributes.body
Today task
- Set up the housekeeping cart
- Make up beds and change linens
- Clean the toilet
- Emptying waste baskets
- Refill the coffee and tea
- Sweep and mop the floor

# data[].attributes.body
On leave today for accompany family visit the graves to pray the ancestors.

# data[].attributes.body
Today task

-   Set up the housekeeping cart

-   Clean air conditioner filter

-   Make up beds and change linens

-   Emptying waste baskets

-   Do the stay over room

-   Sweep and mop the floor

# data[].attributes.body
Today task

-  Set up the housekeeping cart
-  Clean basins, mirrors, showers and walls
-  Make up beds and change linens
-  Emptying waste baskets
-  Do the stay over room
-  Sweep and mop the floor

# data[].attributes.body
Today task
-  Set up the housekeeping cart

-  Clean the room and toilet

-  Make up beds and change linens

-  Emptying waste baskets

-  Do the stay over room

-  Arrange the towels, linen and pillowcase in the storeroom

-  Sweep and mop the floor

# data[].attributes.body
Today task

-  Set up the housekeeping cart

-  Clean the room and toilet

-  Do bed making

-  Do the stay over room

-  Sweep and mop the floor

-  Learn how to use UV Light Sterilization and put it in the room for 2 hours

# data[].attributes.body
Today task

-  Set up the housekeeping cart

-  Put the pandan leaves in the toilet

-  Clean the room and toilet

-  Do bed making

-  Do the stay over room

-  Sweep and mop the floor

# data[].attributes.body
Off Day.

# data[].attributes.body
My work was also as usual which is sweep the floor, emptying waste baskets at counter, mop the floor, corridors, stairways, watering the plant and wipe window. Then, I continue my duty which is clean the room, toilet, do bed making and do the stay over room. Lastly, I arrange the towels, linen and pillowcase in the storeroom.

# data[].attributes.body
My work was also as usual which is sweep the floor, emptying waste baskets at counter, mop the floor and corridor, watering the plant and wipe window. Then, I continue my duty which is clean the room, toilet, do bed making and do the stay over room. I also arrange the towels, linen and pillowcase in the storeroom before I back.

# data[].attributes.body
Today, I was doing the same task which is sweep the floor, emptying waste baskets at counter, mop the floor and corridor, watering the plant and wipe window. After done this, Siti and I take a break. Then, I continue my duty which is clean the room, toilet, do bed making and do the stay over room. I also arrange the towels, linen and pillowcase in the storeroom before I back.

The picture show the towels, linen and pillowcase that have arranged.

# data[].attributes.body
Today, I was doing the same task which is sweep the floor, emptying waste baskets at counter, mop the floor and corridor, watering the plant and wipe window. After done this, Siti and I take a break. Then, I continue my duty which is clean the room, toilet, do bed making and do the stay over room. I also learn how to report the lost and found.

# data[].attributes.body
I was doing the same task which is sweep the floor, emptying waste baskets at counter, mop the floor and corridor, watering the plant and wipe window. After done this, Siti and I take a break. Then, I continue my duty which is clean the room, toilet, do bed making and do the stay over room.

# data[].attributes.body
It is the second week at housekeeping department. My shift today is 7am to 3pm. My colleague, Siti taught me the things need to do in the early morning. Firstly, sweep the floor and corridor. Second, emptying waste baskets at counter and corridor. Third, mop the floor and corridor.  Then, watering the plant. Lastly, wipe window. After that, I continue my duty which is clean the room, toilet, do bed making and do the stay over room.

# data[].attributes.body
Off Day

# data[].attributes.body
As usual, I doing the same task which is clean the room, toilet, do bed making, sweep and mop the floor. My colleague, Siti taught me how to do the stay over room. We need to say “housekeeping” three times and wait a minute then go in the room. I and colleague do the bed making, emptying waste baskets, refill the coffee and tea and replace the towel that have used.

# data[].attributes.body
Today, it was a busy day. All the rooms were checked out.  As usual, I doing the same task which is clean the room, toilet, do bed making, sweep and mop the floor. I also need to refill the shampoo, delivering pillow to the guests and arranged the linen in the store. After that, I learn about how to arrange the cleaning equipment and linen in the housekeeping cart. I finished my task at 4.00pm.

# data[].attributes.body
Today I work with Kak Rose. Kak Rose taught me how to see the status of the room and write VC after clean up the rooms. There have two highlight representative different status.

1.    Green highlight- stay over

2.    Purple highlight- check out

After that, she also taught me how to fill in the details in the next paper. Then, I continue my duty which is clean the room, toilet, do bed making, sweep and mop the floor.

# data[].attributes.body
Today I also work with Kak Bi. Kak Bi taught me how to clean the toilet. She mentioned every nook need to check it and clean it when it is dirty. After that, I helped Kak Bi to clean up all the rooms.

# data[].attributes.body
Today I was assigned to work with Kak Bi. Kak Bi taught me how to clean the room. She mentioned need to wash the cup, checked the kettle, refill the coffee and tea, arranged the sequence and wipe the table. Then, I need to sweep the floor and mop the floor. I continue this duty for the following room.

# data[].attributes.body
Today I was assigned to a new department which is housekeeping department. The supervisor, Encik Azmi give some briefing about the rules and the schedule of working time. I was assigned to work with Kak Rose. Kak Rose taught me how to do a bed making. There have 4 linen to use which is mattress protector, bed sheet, duvet cover and duvet insert. It is very hard for me. I need to remember all the step and ensure that is tidy. After learn it, I need to do the bed making for the following room.

Here is my duty roster.

# data[].attributes.body
Off Day

# data[].attributes.body
Today was the last day I stayed in Front Office Department. After that, I work as usual which is open the server at manager office, balance the counter, key in the details of customer that check in the midnight. Then, I do the check out procedure, checked mail, inform housekeeping department clean the room, check in procedure, checked the user shift report and record the transaction of cash in the book and calculate the total of amount received in that day. Lastly, I need to balance the counter, put the amount that need to paid to back office in envelop and put envelop in the office.

# data[].attributes.body
Today is my 35th of work. My shift today is 7am to 3pm. Firstly, I open the server at manager office. Then, i balance the counter and key in the details of customer that check in in the midnight. After that, I work as usual. I do the check out procedure, checked mail, inform housekeeping department clean the room, check in procedure, checked the user shift report and record the transaction of cash in the book and calculate the total of amount received in that day. Lastly, I need to balance the counter, put the amount that need to paid to back office in envelop and put envelop in the office.

# data[].attributes.body
Today is my 34th of work. As usual, i doing the same task which is check in guests, checked email, collect payment, answer the phone call, key in customer’s booking and adjust the room to sell in Agoda.com and Booking.com. Then, I prepare the receipt, deposit and daily cash balancing. After that, I also print out the total report, detail report and settlement that used by credit card. Lastly, I need to save user shift report, total revenue report, guest ledger and extra charges report in the Synology cloud station.

# data[].attributes.body
Today is my 33th of work. My work also as usual which is check in guests, checked email, collect payment, answer the phone call, key in customer’s booking and adjust the room to sell in Agoda.com and Booking.com. I also give the pamphlet to the customer if they want to know the price of the room and explain detail to them. Lastly, i also need to prepare the receipt, deposit and daily cash balancing before I back.

# data[].attributes.body
Today is my 32th of work. My work also as usual which is check in guests, checked email, collect payment, answer the phone call, key in customer’s booking and adjust the room to sell in Agoda.com and Booking.com. Then, I need to call the guests that have make reservation before that haven't checked in. My colleague taught me which company can get the corporate rate. The corporate rate cannot simple give to the company. After check it only can give the corporate rate. My colleague said with me about some cases that the company cheat the corporate rate.

# data[].attributes.body
Today is my 31th of work. My shift today is 3pm-11pm. My work also as usual which is check in guests, checked email, collect payment, answer the phone call, key in customer’s booking and adjust the room to sell in Agoda.com and Booking.com. Then, I need to call the guests that have make reservation before that haven't checked in. I also need to prepare the receipt, deposit and daily cash balancing before I back.

# data[].attributes.body
Off Day

# data[].attributes.body
Today is my 29th of work. As usual, i doing the same task which is open the server, balance the counter, check out procedure, checked mail, checked in procedure and record the transaction. I learn how to key in extra charges of missed key and apply changed the rate type that I key wrong before. Lastly, I learn how to block the room if the room need repaired.

# data[].attributes.body
Today is my 28th of work. As usual, i doing the same task which is open the server, balance the counter, check out procedure, checked mail, checked in procedure and record the transaction. I learn how to do the confirmation of reservation and sent to guest.  The guest will check it and make response if wrong. I also know the travel agent have cooperation with U design hotel. I need to send the confirmation of reservation and the form of credit card authorization. After travel agent sent back this form, I need to make the reservation and proceed the payment.

The sample of credit card authorisation.

# data[].attributes.body
Today is my 27th of work. My shift today is 7am to 3pm. Firstly, I open the server at manager office. Then, i balance the counter see whether the money is correct or not. I also key in the details of customer that check in in the midnight. After that, I work as usual. I do the check out procedure, checked mail, inform housekeeping department clean the room, check in procedure, checked the user shift report and record the transaction of cash in the book and calculate the total of amount received in that day. Lastly, I learn how to remittance of funds to office. I need to put the money to envelop and write the amount in the paper of remittance of funds.

# data[].attributes.body
Today is my 26th of work. It is a busy day because there have many guests will check in today. 75% of guests are participate in Championship Petronas Aam Malaysian Cub Prix. I continue my duty which is check in guests, checked email, collect payment, answer the phone call and adjust the room to sell in agoda.com and booking.com. Then, I need to call the guests that have make reservation before that haven't checked in. I also need to prepare the receipt, deposit, credit card balancing and daily cash balancing before I back.

# data[].attributes.body
Today is my 25th of work.  I continue my duty which is check in guests, checked email, collect payment, answer the phone call and adjust the room to sell in agoda.com and booking.com. Then, I need to call the guests that have make reservation before that haven't checked in. I also need to prepare the receipt, deposit and daily cash balancing before I back.

# data[].attributes.body
In the twinkling of an eye, it is new month begin- 1 of March. Today is my 24th of work. As usual, i doing the same task which is check in guests, checked email, collect payment, answer the phone call and so on. After that, i also prepared the deposit, receipts and record the transaction of cash in the book. My colleagues taught me that need to adjust the room to sell and close the room that already full booked in Agoda.com and booking.com.

Here is my duty roster for March.

# data[].attributes.body
Off day.

# data[].attributes.body
Today is my 22th of work. Firstly, i open the server at manager office. Then, i balance the counter see whether the money is correct or not. I also key in the details of customer that check in in the midnight. After that, i work as usual. I do the check out procedure, checked mail, inform housekeeping department clean the room and check in procedure. Lastly, i also checked the user shift report and record the transaction of cash in the book and calculate the total of amount received in that day. The check up procedure without helping of colleague.

# data[].attributes.body
Today is my 21th of work. I also work as usual, do the check out procedure, checked mail and inform housekeeping department clean the room. After that, me and colleague cleaned up the table because many ants at the table. Then, i help customer to do check in.

# data[].attributes.body
Today is my 20th of work. I also work as usual, do the check out procedure, checked mail and inform housekeeping department clean the room. Then, i help customer to do check in. Two of the tourist come from Germany. They ask a lot of question then i tried to answer it. Lastly, I also reply some booking regarding room booking.

# data[].attributes.body
Today is my 19th of work. As usual, i have to do the check out procedure, checked mail and inform housekeeping department clean the room. After that, i take the membership file from cupboard and check whether it is already key in in the computer. I also key in the membership number in the system. It is easily find the name and gave the member rate for guests.

# data[].attributes.body
Today is my 18th day of work. As usual, i have to do the check out procedure, checked mail and inform housekeeping department clean the room. The manager, Mr Hoo asked me to go and meet him to talk about my working performance. He said he satisfy my working performance and just one shortcoming is don't so nervous when face to face to customers or pick up the phone talk with customers. I promises will him i will get rid of this shortcoming.

# data[].attributes.body
Today is the 17th day of work. This week i have to start working according shift which is morning shift from 7am - 3pm. It is a big challenge of me to wake up early. In this morning, i have to do the check out procedure and checked mail. I also need to call the guest to reminder him that he need to checked out before 12pm. If the guest is the hotel member, then the guest can check out at 2pm. Then, i need to inform housekeeping department which room have already check out that the housekeeping can make cleaning.

The picture shown i am checking the room one by one.

# data[].attributes.body
Offday

# data[].attributes.body
This was the 15th day of internship. Today, i make some mistake in check in procedure. I not listen carefully that the guests need to extend one day. I make the procedure until the payment method. Suddenly, i realized need to increase the price of one more night. Then, i stop the guest enter the pin number of the credit card and press again the total. I double check again the amount and continue the transaction. After done it, Mizi help me check it. That is no mistake in this transaction. I feel glad that i can do it without colleague helped me.

# data[].attributes.body
Today was the 14th day of internship. As usual, i doing the same task which is check in, checked email, collect payment, answer the phone call and so on. After 9 pm, i also prepared the deposit, receipts and record the transaction of cash in the book. Then, i will check the money in the drawer and calculate whether it is correct or not. My colleagues teach me how to key in the daily credit card balancing before i back.

The picture shown the daily credit card balancing.

# data[].attributes.body
Today was the 13th day of the internship. In the duty roster, there write i work at morning shift but supervisor make some changes for me. She said to me work at afternoon shift in this week because she want me learned more about the check in procedure. Then, i also doing the same task which is check in, checked mail, collect payment and so on. After 9 pm, i had prepare the receipt and deposit to security. Then, i checked the user shift report and learn how to record the transaction of cash in the book and calculate the total of amount received in that day.

The picture shown the transaction of cash that record in the book.

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Today was the 12th day of the internship. As usual, i need to balance the counter before i start work. After that, i am doing the same task which is check in, check mail, collect payment and others. After 9pm, my colleague, Mizi taught me prepare the deposits and print the receipts that the guests need to check out on tomorrow. We need to prepare early and pass up to security because no receptionist works at 11am-7pm. Security will pass up the receipt for the guests that check out early.

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Today was the 11th day of the internship. It is a busy day at front office. Many guests need to check in. This is a chance for me that handle myself for check in procedure. I do my best and acquire the confirmation of colleagues. But i also make some mistakes. One of the guests that make reservation at Agoda and i ask them need to paid by cash or credit card. My colleagues taught me that already paid at Agoda and just need identity card to confirm. I feel awkward and say sorry to guests. Then, my colleagues don't have scold me and mentioned learn it.