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When will roles and responsibilities be clear?  When I ask about something I usually get a response that they're not sure who is responsible for it.  very frustrating as we are now 2 months since it was 'finalised@.  Not good for staff morale both academic and definitely administration.

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When will roles and responsibilities be clear?  When I ask about something I usually get a response that they're not sure who is responsible for it.  very frustrating as we are now 2 months since it was 'finalised@.  Not good for staff morale both academic and definitely administration.

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clarity on roles and SSA availability please

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clarity on roles and SSA availability please

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On my new L7 module I have had two students, new to the university who each sent repeated emails to the "Help Desk" email address advertised on the website and to date have not had a response. They managed to get my email via the OLP to get the information needed for start dates, room etc.

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Receiving emails from students saying that they have an extension yet the capping report states a zero mark should be given. Can this be clarified please.

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There is good hidden among the difficulties, but overall the communication around this to academic staff has been incredibly poor. People who are now leading things are flying by the seat of their pants and not clear.
If you ask questions there is sometimes a response that indicates it is something that staff should know and be aware off. But honestly, we do not. There is too much going on.
There is a need for ONE clear point for people to go and find out what the new way of working is.

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Our prof body is asking questions about this and quality is no longer there to help find the answers. Def docs do not hold this information and have not done so since 2013 or so.
This might hinder re-approval/response to conditions.

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Does not include students who are intercalating. Although Brian Irwin (who I sometimes meet on my way home) tells me that the latest blackboard update should have solved this.
Intercalating students on the wrong version of blackboard, which is taking weeks to sort out. Diet is correct, but issues around 'AF', 'BF' etc versions of bb.

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Nobody has thought about how this will be replenished/ordered.

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I agree about the setting up of submissions - on my modules lots of information was put onto the IMR submission but I set the others up myself and I thought that this was going to be an admin role.

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I agree about the setting up of submissions - on my modules lots of information was put onto the IMR submission but I set the others up myself and I thought that this was going to be an admin role.

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Student Feedback: set up and feedback from student module feedback doesn't work well, and I suspect the engagement of my post-grad part time students will be poor. In the past I could encourage their participation in class. I have received informal verbal feedback throughout the module, and will include this in my module review, but I now have no idea of when and where the feedback is requested from students (which makes me look and feel like a very ineffective module leader!!) 

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Student Feedback: set up and feedback from student module feedback doesn't work well, and I suspect the engagement of my post-grad part time students will be poor. In the past I could encourage their participation in class. I have received informal verbal feedback throughout the module, and will include this in my module review, but I now have no idea of when and where the feedback is requested from students (which makes me look and feel like a very ineffective module leader!!) 

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Catriona

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there appears to be some confusion regarding who needs to inform students regarding their DAB results and resubmission dates for refers - clarity on this process would be good please!
Thanks
Catriona

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EXTENSIONS:
- the centrally managed extension request process has been problematic: module leads are not informed when students have an extension, large numbers of extensions are being granted (and the team have no idea of who or why) - it would be useful to know why so many of our students are given extensions to inform our course planning.
This has caused problems for the marking team as 50% of one module cohort were granted extensions, which meant the team had only five working days to mark and moderate a large number of submission to ensure feedback was released within the university guidelines.
thanks - Catriona

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The coordination of setting up links & contacting students for module feedback isn't working well esp for DL

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The coordination of setting up links & contacting students for module feedback isn't working well esp for DL

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more clarity on the setting up of assessment submissions, IMR & Resubmission links would be good please. Its done on some modules but not others.

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more clarity on the setting up of assessment submissions, IMR & Resubmission links would be good please. Its done on some modules but not others.

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The new telephone system makes getting hold of someone to ask a question is difficult. Teams used to pick up the phone for each other but now it goes to voicemail.

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The new telephone system makes getting hold of someone to ask a question is difficult. Teams used to pick up the phone for each other but now it goes to voicemail.

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Would there be any way to have cover or a central number for urgent enquiries?

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We no longer get lists of students enrolled on to MSc modules we have to get these ourselves. This is an admin job not the role of expensive academics. Given when I first tried to access the module list of students for this semester there were only a few enrolled onto the module (ie 2-3 weeks before the start date) but now the numbers have risen by around 10 this means as an academic you have to keep finding the info and updating your spreadsheet, so checking regularly. Why is this not done for us? I don’t get time in my workload plan as module leader for repeatedly chasing info about students. Does the university really consider this an appropriate use of our time? I know this is unlikely to be changed, but I do think we have to keep raising this.

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Hi Mark, Kay Hardy said it is now their responsibility to manage, the current issue is that despite following the procedure, i do not get a report that tells me who has extension. Can we have a system that works for us, it is an issue looking at a students work on pebble pad then asking whether they have an extension.