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Dear customer service manager
On 15th February i bought an earphone from your store but after 1 week earphone's mic got broken i bought lots of things from your store but I have never been in a situation like this so I trust you will replace the item and fix this problem however if we are unable to resolve this matter i will refer it to the office of Fair trading
Yours sincerely
Mert Akbaba

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To whom it may concern,

Yesterday I bought a coffee from your coffee shop on the Zebra Square.

After 2 minutes I relised that I was given the wrong coffee. I've ordered an Iced Americano but the coffee was too hot. Also I spesificly spelled my name but the name on on the coffee was wrong written.

I have bought many coffee over the years ans it was never happened before.

I would be greatful if you could look into the matter.

Yours faithfully
Gürkan Özel

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Dear sir/madam
I bought an original serial doll for my cousin from your shop. When I arrived the home I noticed that the doll wasn't original. Also the doll's pant was torn. I bought the doll from your Eskişehir shop Janurary fifth.
I am so disappointed because I paid a lot of money for the doll but it isn't original. Also, the doll was said to be original. I want to retun it and take my money back.
I look forward to hearing from you by within seven working day. Or I will report you.
Please contact me at the email adress.
Rumeysa Ünal 10-A 497

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Dear Sir/Madam, I bought a phone from your website on Friday, March 4th.  I read the comments and trusted you.  but I had a problem because it was running very slow.  I want your refund or a new phone to fix the problem.  I look forward to hearing from you within 3 business days of receiving this letter.  I want this issue between us resolved.  Best regards, Pınar beste Berk .

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Dear customer service employee,
On 02.03.2022 I bought a mobile phone through your website. (Order No: 226676542) Even though the cargo was delayed, the phone came in excellent condition; with one minor problem: I knowingly orderad a black one but insted I recieved a chrome one. I've placed many orders on your products and never had a problem so far, excluding this one. I demand for a replacement as soon as possible. I still have the receipt, and can hand it to you anytime. Please contact through this e-mail; I will be expecting your answer.

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Dear Sir / Madam,

I bought trousers from your site on February 5th. I have read the reviews of other users and trusted you. But I am disappointed that you sent me the wrong size. I would like to return it and have the correct size sent to me. I look forward to hearing from you. I hope this problem between us will be resolved as soon as possible. If we can't fix the problem then I will refer it to the company.

Please contact me via email and we will resolve the issue.

Your sincerely.

Dilara Acar

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Dear Sir,
On Sunday 6 July, i bought a laptop at your website. I read the comments and i trusted you.
I am disappointed because it has not performed well because installation was not complete. To solve the problem i would like you to refund or new, complete laptop.
I look forward to hearing from you by 5 working days after receiving this letter. I would like this problem to be resolved between us.
Yours sincerely
Feyza Kaykı

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Dear customer service manager
On 15th February, I bought an action book from your online sites. I am disappointed because the book is you send is not the same as the book what I want. To resolve the problem I would like you to exchange that book to correct one and I request a refund for the money in the price difference. I hope you solve this problem in the shortest possible time.
Your sincerely
Dilara Mumcu

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A Letter Of Complaint/Elif Çetiner 10-A 489

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A Letter Of Complaint/Elif Çetiner 10-A 489

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Dear Service Manager;
On Thursday 3 Febuary, I bought new clothes at your website.
I am disappointed because it has not performed well because I was billed the wrong amount.
To resolve the problem I would like you to refund.
Enclosed is a copy of the receipt.
I look forwad to hearing from you by 10 working days after receiving this letter. I would like this problem to be resolved between us. However, if we are unable to resolve the matter I will refer it to the Office of Fair Trading.
Please fix the problem as soon as possible.
Yours sincerely
Elif Çetiner