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MUHAMMAD AMIRUL BIN CHE DOI
H16A0168

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MUHAMMAD AMIRUL BIN CHE DOI
H16A0168

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MUHAMMAD AMIRUL BIN CHE DOI
H16A0168
Bachelor in Entrepreneurship (Hospitality)(Hons.)
Universiti Malaysia Kelantan

Title: Video Report for SIEP 2 (UMK Kampus Kota)

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Video Report for SIEP 2 (UMK Kampus Kota)

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On the last day, I still doing assignment as usual but on this day I more free to take information from manager for the SIEP. I carry interview not formal with manager to get plus information on all three businesses. Mr Saifuddin and Enck Shafiq instructive to me for the SIEP assignment. After working hours and make tidiness in restaurant, all of us brought for dinner and had disponsor by Mr Saifuddin and Mr Shafiq.

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On this day, I doing assignment as usual, I am increasingly adept in all assignments in restaurant. I had no longer nervous like first doing assignment in restaurant.

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In twelfth day, I various tasks in restaurant I sets in from kitchen department until front part namely become casher. Today, Mr Saifuddin and Mr Shafiq only would like to test me doing assignment tasteless fear and nervous. I tested from taking order, cook, mix water, and become casher. I successfully carrying out assignment well and launch.

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On this day, I do the job fried chicken and take order as usual. After break, I taught on the other hand to mix water, I very delighted to learn matter that new, although previously had clever mix water-but when mixing water for different feeling customer. Various kind of water which need I learn to blend.

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Today, I given assignment to fried chicken. Beginning The, I consider fried matter chicken that easy, actually difficult to we ensure the chicken flesh cook evenly and boot crisper too note. On this day also I learn to take order, I should show communication that is soft, with features sweet, and take order clearly to does not happen mistake.

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On this day I come again to hotel, because Mr Saifuddin wish to bring me to Restaurant Maya Liza, one of the more business owned by him located in Kota Bharu. There, I given information on the other hand on duties in restaurant scope. There are 4 task part in restaurant, namely take order, cook, mix water, and casher. I began to be taught to do the job in the kitchen namely mix water and cook. In restaurant, only one menu made namely Nasi Ayam Kampung Madu that receive overwhelming response among village chicken lover.

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Today I continue to homestay to do the tidiness task there. I first enter to homestay to make inspection first before begin to tidy. After that, I enter to office again to groom equipment to clean up. I begin to tidy division inner room homestay first before cleaning other part like kitchen and living room.

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On this day, I brought to see homestay. In homestay office, I given information on job scope in homestay. Task in homestay, similar to in hotel, however homestay that is a house so assignment for cleaning and wider tidiness. Task record homestay data just like record data in hotel. According to Manager, in keesokkan day, I need to continue to homestay to do a clean-up and homestay tidiness that were checked out customer.

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In sixth day, I and housekeeping staff carrying out tasks as usual. Today customer check-out also not so many, and we housekeeping division have to do around cooperation area outside and in hotel.

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In fifth day, I continue housekeeping duties with other staff staff. Due to, customer that check-out to today not many as before. I and housekeeping staff the rest have to make record for blanket, sheet, pillow case and mattress additional that long and had damaged. We have to make number again total that damaged and need replacement.

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In fourth day, I functioned as housekeeping because for part receptionist was taken move by other staff. I do housekeeping duties like exchange sheet, wash and make room tidiness for customer that check-out. Actually, so exhausting housekeeping task still ablaze.

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In third day, I doing assignment as usual update check-out clients data and so on. Today I see staff for housekeeping part, Kak Na. Kak Na teaches me to do duties as housekeeping. I taught to change sheet, blanket, and pillow case that has been used. From room examination, sheet exchange, wash sheet and so on were taught to me.

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On the second day, as receptionist I need made updated register go in and out customer to day and said yesterday. After that, I need to to room has been used to make inspection for purpose of cleaning that will be done by housekeeping. I then taught way record clients data to register in and out by detail more to does not happen mistake. Payment made customer also must be recorded in detail to does not happen deviation and payment need every day administered directly to Mr Saifuddin's hotel manager.

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I had gone to Nurul Eki Heritage on this day. For beginning today, I given information on job scope which need I do. I also been given information related organisation and on the hotel establishment history. I given assignment to 3 parts, namely assignment in hotel, homestay, and restaurant. For week first, I stationed in hotel. I taught to record data, take hotel room booking, and do the housekeeping task. On first day, I work as receptionist.