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Let them know that you understand, empathize, and will work with them to create a plan to help them be successful.

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Let them know that you understand, empathize, and will work with them to create a plan to help them be successful.

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I understand that this is a struggle, ask what she has available to her. If she has a phone ask about if she could use an app like office lens to take a picture and load it into google through the phone. If not ask her for what we can do to help make this easier to navigate. To not give up and reassure we are on the students side. Perhaps have a 1:1 support time to teach how to navigate tools available.

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What do you feel is going right in your day?

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What do you feel is going right in your day?

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It seems like have a lot you are trying to work around...

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It seems like have a lot you are trying to work around...

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Phone call.

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What can we do to make things easier for you?

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What can we do to make things easier for you?

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I think a phone call would be a good next step. Walk the student through these tech issues.

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Is there a time we can meet when fewer people are using your wi-fi?
Create a plan-prioritize the most important assignments/skills.
Reiterate that this is hard.

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"that sounds difficult, how can you help you be successful"

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Wow, this sounds like a really challenging situation.  Let's work together though and see what we can do...

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Wow, this sounds like a really challenging situation.  Let's work together though and see what we can do...

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What would be helpful? I would also focus on her strengths and the things she's doing well

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What would be helpful? I would also focus on her strengths and the things she's doing well

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I would start by just checking on the student first. See how things are going and see if there is anything they need from me. How can I help? Then as a para see if the teacher would be willing modify the work so that the student feels like they are able to accomplish something to help build that confidence in school. Provide if possible some 1:1 break out room help.

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I hear you, I can relate to your struggle personally.  Doing your best is all we can ask.

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Now that I know a bit more about the student I would ask her how I may help her succeed with where she is at right now. I would let her know I understand her situation, I see her, and I hear her. Maybe ask her what she feels like she is succeeding at right now and try to meet her there.

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Soft start conversation. Focus on what she is doing well so far, and than move to offering suggestions. Maybe offer paper copies? Do constant check-ins.

# data[].attributes.body
Ask the student where she is feeling successful and try to steer the conversation to things she has been able to do. Ask the student what they think would be more helpful that the teachers can do to help her be more successful or to see that she is being successful in her own way

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Thank you so much for coming to chat with me. I understand that this is a hard and stressful time for all of us. I know that if we work together we can figure things out. I know that you have many strengths like adding comments to the chat. What do you think that I can do to help.

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This student seems to be responsible,  just not handling remote learning well. I would try to team with her to see what she thinks would help her be successful. Would coming to school help? Would having paper copies be helpful?
What can I do differently to help you feel successful?