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With this information I will keep in mind how the way  a business communicates correlates with the engagement of the business. As well as I will be able to practice some of the key pieces of advice such as shying away from clipart and using stories to convey messages in a unique and memorable way.

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This information was important because it provides the reader with advice to create engaging communications as well as outlines the importance of doing so. It was an “ah-ha” moment for me because it really showed that the approach an organization takes to communicate should model the desired outcomes. Many may overlook the link between the business communicates and the engagement the business has. The text affirms the importance of engagement when the author says “[w]hen engagement and communication are afterthoughts, even a well-designed initiative may fail”.

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One piece of information that captivated my thinking was the advice to provoke questions and conversation. Here the author says that while unconventional, graphics, formats, and language may upset traditionalists, this is okay as the goal should be to start a conversation and gain attention from the public eye. Furthermore, that creating a “buzz” regardless is it is negative, is still better than “playing it safe”. I found this idea interesting because of the fact that it states that even bad coverage is still coverage and has its benefits to the organization.

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With this information I believe that I’ll be able to practice thinking about the kind of message I want to convey to not only my colleagues but potentially the public, when trying to communicate. Knowing that everything I communicate will be scrutinized I will be cautious in the way I address colleagues and the level of professionalism I maintain along with having a connection with colleagues individually. In section of the article that this idea was addressed, an example of a CEO who had sent out a threatening email to managers was presented to show that though this email started off as confidential, it reached Yahoo, ultimately painting a poor picture of the management of that company.

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I believe this information was important because it forces you to see that being an effective leader has more to do with the environment you create for your employees rather than how you will dictate your business. While making decisions and leading is important, it is equally important to ensure you are fostering a community. As said in the article, “a group can’t be a community without a two-way flow of communication, leaders need to cultivate their listening skills”. Often leaders forget that listening to their employees is equally as important as directing.

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In the article “Three Keys to Leadership Communication Today”, the idea that was most captivating to me was that leaders should be navigators in times of transition or when the business is faced with a challenge. While it is a given that leaders should be directing during these times, the article emphasized on the idea of fostering empathy for organizational challenges. While to navigate a leader should set a clear direction for their employees and persuade them to act, a good leader also needs to go beyond explaining company objectives and have a meaningful conversation with their employees about the reasons for these objectives and listen to the employees’ responses while encouraging them to propose ideas. A leader should always be eager to hear what their employees have to say in times of transition while navigating.

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Reading 1: After reading this, it gave me a good baseline of ideas to think about if I am ever in a position where I am working at a company like this. I will use this information as a baseline of values and if these values are not being met when working at a company in the future I now know that it might be worth looking for new opportunites.

Reading 2: The second second reading opened up my perspective to really embrace change and stay innovative. Although sometimes change is intimidating it keeps things exciting and fresh.

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The "ah-ha" moment for me in the second reading was the idea of using plain speech, not corporate talk. I liked this idea because I know if i was an employee at one of these companies i would want to be spoken to using plain speech and not corporate talk because it feels more intimate and genuine when compared to corporate speech which feels unnatural and non personal.

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Reading 1 - With this information, I will ensure that I feel connected and valued within my workplace, allowing my voice and the voice of those around me to be heard. This will change my mode of thinking in my future career by reminding me to engage in healthy conversations when working and treating all of my work “as if it might end up in the New York Times”.

Reading 2 - With this information, I will always find innovative ways to engage those I am trying to get information out to. Whether I am the employee or employer, I will prioritize strong forms of communication that benefits everyone, not just myself. In my future career, I will look at things from a recipient’s point of view in order to properly connect with them.

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I think this information was important because it showed me that creating a sense of community within a business is essential but also very difficult. Employees need to feel valued and important if u want them to be effective and productive. They need to feel like they can reach out and talk about their issues and concerns and not just be given a task to complete.

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Something that grabbed my attention from the second reading was the idea of "Creating new formats". I found this captivating because as students we have experienced this first hand, from class being in person to online. There are benefits and downfalls to both but creating new formats can be a great change in some cases.

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Reading 1 - I believe that this information was important because showed how it is essential to build a community within the workplace in order to make the employees feel just as valued as the employers. It was an “ah-ha” moment for me because it made me realize how important strong communication skills within the workplace are, whether that be written or verbal communication skills.

Reading 2 - I believe that this information was important because it gave several reasons as to why creating engaging and innovative forms of communication is extremely important in order to get people excited and connected. It was an “ah-ha” moment for me because it showed how sometimes less is really more and that sticking to the same old ideas is not always the right choice.

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One Piece of information that I found to be important as well as captivating was the third key yo leadership communication; "Commit to continual renewal". I found this captivating because I think it is super important for leaders to always keep an open mind and listen to criticism and ideas from within.

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Reading 1 - The idea that captured my attention was that leaders are encouraged to create an environment in which debate is normal and beneficial. I initially associated debate in a workplace with a negative conflict-based thing, yet the reading explaining the idea of debate allowing employees to feel that they can speak up and be heard captivated and changed my thinking.

Reading 2 - The piece of information that captured my attention was how the reading stated that “Fun is not the “f” word”. A workplace environment is typically seen as a place to be professional and serious, so reading that people learn better when they’re having fun and that it should be encouraged in a workplace caught my attention.

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I am a visual learner and tend to deliver messages in a way that it is easy for visual learners to understand. In the future, I will need to find a way to accommodate for other types of learners.

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I believe it is important to offer choices for your audience because there are different types of learners (visual learners, auditory learners, kinesthetic learners). By offering choices, it will make it easier for your audience to understand and remember the message you are trying to deliver.

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The piece of information that was most important to me was to offer choices (printed material, video, audiotapes, etc.).

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This has changed my mode of thinking by showing me that anything you send out is not confidential. The CEO suffered some serious consequences through damages to his reputation. In the future, I will write more professionally and appropriately even in text.

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I believe it is important to "[w]rite everything as if it might end up in the New York Times" after reading that someone posted their CEO's threatening memo on Yahoo and it ended up on the New York Times' business section.

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A quote that captured my attention was, "[w]rite everything as if it might end up in the New York Times."

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Reading 1:

This information although compact is a building block towards the understanding of how to compete against other companies, in which case I will be more prepared in the ways I will be facing it and the tactics in which I would have learned.

Reading 2:

This part of the reading taught me to always make a buzz about anything all the time, this means that I should be making headlines about everything I do to create a story and to give something for people to talk about.

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Reading 1:
This piece of information was important to me because it opened my eyes towards the whole competitive scene from a new standpoint, a clearer and more comprehensive standpoint. I felt it to be an ah-ha moment because the steps that were listed were new to me and taught me something that I would definitely need in the future.

Reading 2:
The ah-ha moment comes in when we talk about traditionalists and how they usually feel about these types of situations. I think that its important to know how people feel about certain situations.

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Reading 1:
The most important piece that captured my attention was the goals that a company needs to have to be competitive, which are.

* To attract and retain talent

* To maintain a steady course through transitions.

* To stay at the leading edge of its industry through constant innovation and renewal.

Reading 2:

The piece of information that stuck with me the most and was the most amusing is the one about how different graphics, formats, and languages can infuriate people.

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Reading 1: With this information that I’ve gained, whenever am in an organization, I won’t be hesitant to always communicate and share my thoughts even though I may be a new member.                              Reading 2: With this information, if I were to ever have my own product and want to communicate it with people, I can make a lot of choice offers.    

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Reading 1: With this information that I’ve gained, whenever am in an organization, I won’t be hesitant to always communicate and share my thoughts even though I may be a new member.                              Reading 2: With this information, if I were to ever have my own product and want to communicate it with people, I can make a lot of choice offers.    

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Mohammad Walid

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Reading 1: This information is important because it describes a significant factor about employees that every company should hold. The president or CEO of any company should believe in always letting the employees and lower rank staff share their opinions/thoughts. It’s important because it allows for better communication among the firm or company.                                   Reading 2: This information was an “ah-ha” moment for me because I was able to relate to that sentence, “Choices enhances learning”. It holds very true because personally I am a visual learner and like seeing things rather than just listening.                                                                

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Reading 1: This information is important because it describes a significant factor about employees that every company should hold. The president or CEO of any company should believe in always letting the employees and lower rank staff share their opinions/thoughts. It’s important because it allows for better communication among the firm or company.                                   Reading 2: This information was an “ah-ha” moment for me because I was able to relate to that sentence, “Choices enhances learning”. It holds very true because personally I am a visual learner and like seeing things rather than just listening.                                                                

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Mohammad Walid

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Reading 1: A piece of information that captured my attention was in the number 3 key to communication under “commit to continual renewal”. The Piece is, “creating an environment in which debate is normal and beneficial. Employees should feel that they can speak up and be heard”.  Reading 2: A piece of information that caught my attention was the offer choices paragraph. Specifically, the sentence, “choices enhance learning”. It was also a good communication tool that works.   

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Reading 1: A piece of information that captured my attention was in the number 3 key to communication under “commit to continual renewal”. The Piece is, “creating an environment in which debate is normal and beneficial. Employees should feel that they can speak up and be heard”.  Reading 2: A piece of information that caught my attention was the offer choices paragraph. Specifically, the sentence, “choices enhance learning”. It was also a good communication tool that works.   

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Mohammad Walid

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Reading One: I think this information will prove vital in my future. In the future if I am lucky enough I plan on running my own company. This process would be a very powerful tool to have when trying to guide employees in a certain direction and create a healthy culture in my workplace. Learning the ins and outs of this process would help me persuade my employees to work with me in achieving our goals as a company. I will also be able to gain the trust and respect of the employees and create the ideal work place culture. Having this culture is very important. Without it there can be no growth for the company or for the employees as workers as well as individuals.

Reading Two: This information will stick with me through out my career. It is necessary to understand how to communicate and keep your audience intrigued when delivering an important message. Any business owner must convince their employees to work towards the same goal. An important part of doing this is communicating you goals and plans in an intriguing manner. This is a skill that will be necessary for me to learn if I am seeking success in the future.

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Reading 1: I will use this information to help grow my perspective of a community and what other aspects go into one. This will change my mode of thinking in my future career because I will be able to focus on more than just my job, but also on my co-workers and the work environment.

Reading 2: I will use this information to try to remember stories that I find to be important in my life and worthwhile sharing. This will change my mode of thinking in my future career because I will now be able to better prepare myself for business communication events such as an interview to my future career to have stories well thought out to provide to my future employer.

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Reading 1: This piece of information was important for me because I was able to correlate my own idea of what creating a community is, with what the reading said. This was an “aha” moment for me because it helped me realize that I have a good idea of communication, especially the first key to it!

Reading 2: This piece of information was important for me because I was able to reflect on my own interactions revolving around business, such as an interview, where I explained past experiences I had and was telling stories. This is an “aha” moment for me because I was able to have a self-reflection and see how I can improve in the future.

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Reading 1: One piece of information that captured my attention was the first key to communication. In my opinion, creating a community is people connecting. When the reading said that it’s “fostering trust and creating a meaningful work environment”, it helped me think about what important aspects go into a community for them to connect.

Reading 2: One idea that captivated my thinking was the idea of telling stories. “Humans have been telling stories since the dawn of time because stories are the way people make meaning.” This made me think about how most interactions whether in business or the outside world, are about storytelling and sharing your experiences.

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Reading one: I will use this information to help teach me how to communicate to my employees if I'm ever in a leadership position in the future. I will be able to clear state instructions and just be clear with all my employees. Also making sure that we work in a trusting and honest environment, making sure that employees know they can trust me and I can trust them. This way I can easily establish good communication in the workplace.

Reading two: I will us this information to help me in any future leadership role I may have. I'll know to communicate using plain speech as that way my ideas will come across clearer as it's much easier to understand then corporate speech.

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Reading one: I think this information is important because communicating with your employees is very important and making sure that they can trust your leadership. A leader must be able to communicate ideas to their employees clearly and always be honest with employees to help create a good work environment. A leader must always make sure that everyone understands and trusts each other. Communicating clearly and honestly is very important in business communications.

Reading two: I think this information is important because it shows that plain speech is a better way of communicating in a work environment. Plain speech is easier for everyone to understand and it will help make ideas clearly and easier to follow for employees making communication in the workplace as a whole better.

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First reading: one piece of information that I found important to me was under "create a community" when it said "Transparent, honest communication is essential: when leaders communicate candidly, employees are likely to reciprocate, extending confidence back to the company" as establishing good communication with your employees is important in the workplace.

Second reading: One piece of information that manage to catch my attention was in the seventh last paragraph which stated to "Use plain speak, not corporate speak" in communications.

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Reading One: This information was an "ah-ha" moment for me because it displayed a clear blue print to a proper innovative style of leadership. It is evident that for a company to generate a healthy culture as well as success there needs to be direction, strong communication and all employees must buy-in. When I say "buy-in" I am referring to all the employees working towards a common goal as a whole to benefit the company. This three step process is a perfect guide for a leader to create a strong culture in the work place. Once this process is implemented properly with strong direction and communication by the leader, then the employees will start to buy-in. Growth and success within the company will start to become evident as more and more employees start to work towards the common of the company.

Reading Two: The information I got from this reading was very important because it explains the importance and power of communication. When communicating an idea to someone or a group of individuals it is crucial that their attention is undivided and you have them hooked. If you are unsuccessful at this, you may as well be speaking a different language... because your audience either is not listening or just not absorbing any information being projected. To hook your audience and create enthusiasm within the group it is imperative to be innovative and exciting in how you deliver the information. Communicating ideas in a way that your audience finds exciting will entice them and essentially persuade them to "buy-in" to your idea.

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Reading One: a piece of information that I found was important to me was navigating through a 3 step process. this process states that "First, a leader needs to get people’s attention. Then she needs to set clear direction. Finally, she has to persuade employees to act."

Reading Two: a piece of information that caught my attention was that "If you want people to be excited, you must engage them in an innovative way and your communication must be exciting, fresh, and new."

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First Reading: If I ever have employees that I'm in charge of I'll use this information to ensure that I respect all employees by understanding that performance may not always be top-notch. I'll also respectfully reach out to them if I have a problem with performance, never threatening anyone. Therefore, if it ends up in the New York Times I have nothing to worry about and won't drag in any unwanted publicity for the company as I was clear and respectful in my message.

Second Reading: I will keep the idea that having fun while learning is important in any teaching scenarios I find myself in throughout my future career. I'll make it my goal to ensure that information is expressed and given in an enjoyable manner in which employees can engage with myself and others to get the most out of the curriculum being presented.

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Reading One:
This information applies to my life in many ways. As I continuously work towards my goal of becoming a business owner, this quote helps me realize that I cannot afford to be a normal business owner. I must strive to provide all my employees with the support and information they need to succeed at what they do in order for everyone to be great at what they do.

Reading Two:
This information also helps change my way of thinking. Instead of focusing on how everyone else in the past has managed their business and how they have managed to reach success, I have to be innovative and come up with some original ideas to stand out from every other business owner.

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First Reading: this information was an "ah-ha" moment for me because it conveyed the idea that as a leader within a corporation you must respect all employees by refraining from distributing threats based on their performance. A CEO who threatens employees should understand that their employees are not as likely to hold them in high respect, therefore it's not surprising that the message was passed around and ended up in the public eye; which it was not intended for.

Second Reading: this information is perhaps one of, if not, the most important things to remember when in charge of, or teaching a group of people. Having fun while learning makes everyone in the room feel more involved and escalates the learning experience from a boring chore to an enjoyable activity. If a leader can positively engage their employees in certain learning situations, the morale and excitement will improve which allows for a smoother and more effective delivery of information.

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First Reading: a piece of information that I found to be important and captured my attention was to “Write everything as if it might end up in the New YorkTimes,”.

Second Reading: something that stood out to me here was that "Fun is not the “f” word". As it's proven that people learn more effectively when they're having fun.

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First of all, I think the management of my company should have good communication with the employees at the grass-roots level, and share some of the company's situation and future goals to the employees from time to time. The company should hold more cohesive activities. If employees are invited to express their expectations for the future of the company and suggestions to the company. Company leaders should accept it with an open mind. Second, the control of the company should not be in the hands of only a few people, which can prevent these people from making wrong decisions without knowing things. The company should accept more suggestions from young people. At present, young groups have more creative thinking, which will help the development of the company.

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I think as a sincere company, we need to tell the truth to our employees, and make our employees feel that what they are doing now is meaningful, so that they don't feel that they are just a machine working here. So I think the management of the company should properly share the company's information and future goals to employees. And I think it can drive high enthusiasm.
First of all, I think it is not advisable for several people to have absolute rights to control a company. This is likely to lead a company to death. The competitive pressure in this society is very great, not only the competitive pressure of employees, but also the competitive pressure between companies. Therefore, if a company wants to survive, it needs continuous innovation. So I don't support a company very much that proud of control and command.

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The first reading I found one piece of information interesting is A cohesive community requires a common understanding of corporate goals.
The second reading I found one piece of information interesting is How can a company be creative when it’s proud of itself on command and control.

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Reading One:
This information was an ah-ha moment for me because as a part-time worker, flying in, squawking, and flying out is something that my managers seem to do a lot. Even though they might be doing what's easier for them, approaching us and taking their time with us would benefit the company much more as our morale and motivation would be much more in tune.

Reading Two:
This information was important as it can be perceived in many ways. One can perceive it as not changing themselves for the better and still being hung up on their past or old habits. A lot of companies have traditional habits and rules that they stand by, when in fact, they should be constantly updating their ways of going about things as it can only benefit them in the long run.

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Reading One: The information i learned from this reading is information that i will apply in my current job and in every job position i start in after. As a strive for career paths in management when i get older, it is now understood that simply telling your co-workers your goals and your company's goals doesn't make them their goals as well. But explaining them in a way that makes it sound exciting and like they are a key contributing factor to the success of the company, it will make them work harder to achieve these goals alongside you.

Reading Two: From a personal perspective i resonated with this paragraph from the reading. Before i was promoted i found it hard to be excited to accomplish the goals that my job was expecting of me. This came from poor management of the people above me. But once we got a new head manager and she started to motivate us in exciting ways i realized that communication was the key aspect our company was missing out on. From that moment on and after reading this article i realized that in any career path i take i must keep not only an open flow of communication with my co-workers but also keep the communication exciting and fresh to keep the drive for perfection at the optimal height.

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Reading One:
One piece of information that captured my attention was; Taking this approach is “the opposite of the ‘seagull’ style of leadership communications: Fly in, squawk a lot, and fly out.

Reading Two:  What captured my attention in the second reading was a quote at the very end that said “Foolish consistency is the hobgoblin of little minds.”

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Reading One: This statement triggered an "ah-ha" moment for me because, as an assistant manager i am constantly working to find ways to keep my staff motivated on my shifts. Knowing that simply explaining my objectives for the night/day wont keep them motivated was eye opening for me and i now understand that there are different approaches in which i could take for them to feel more engaged on shift.

Reading Two: Just like i mentioned in with my "ah-ha" moment in the first reading, i realized that the reason our staff members are not motivated as much as they could be is because we are not engaging them in an "exciting, fresh and new" way. After reading this article i started to stretch my thinking and think of new ways we could get people excited for shifts so they are more motivated.

Sydney Rae

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Reading One: A piece of information that stood out to me from reading one was, "Explaining company objectives isn't enough. To persuade employees to act, leaders have to foster empathy for organizational challenges"

Reading Two: After reading article two one paragraph that stood out to me the most was "...If you want people to be excited, you must engage them in an innovative way and your communication must be exciting, fresh, and new. If your communication approach is old, tired, and dull, you’ll have an immediate credibility problem."

Sydney Rae

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Reading 1: This information made me think of how I could contribute further in my upcoming careers. It taught me that I can do much more for a company than just work for them. Instead, I can speak out on advice or concerns I have on how the company can adjust it’s means of operation to be more effective. On the other end, if I find myself running a business, I now understand the importance that leading a company is a two-way street and active listening skills are just as important as oral communication skills.

Reading 2: This information made me think of how important communication really is in the world of business. As the saying goes “it’s not about what you say, it’s about how you say it”. I will take this information and integrate it in my personal and professional relationships to express effectively and rightfully what I want others to understand I’m saying.

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Reading 1: This statement was really an aha moment for me since typically when you think of the term “leader”, a good communicator and someone who can effectively express their thoughts and opinions comes to mind. However, it is equally important that a leader listens to their employees and coworkers since their thoughts are just as valid and should be given equal consideration. This will ultimately be the foundation for a trusting and cohesive work community.

Reading 2: This information is very important to note since it can make or break the initiative. Not enough companies put the emphasis on how the messages are communicated to employees. The communication has to be enthusiastic and creative so the ones receiving the information can reciprocate that same energy that the company wants. If managers are being lackadaisical, it shows employees they don’t care and they won’t want to put in the extra effort for managers who won’t take the time to communicate messages properly.

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Reading 1: The piece of information that stood out to me the most is that “a group can’t be a community without a two-way flow of communication, leaders need to cultivate their listening skills.”

Reading 2: Something that captivated my attention in this reading is the idea that “When engagement and communication are afterthoughts, even a well-designed initiative may fail.”

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In the first reading, this information I learned from has made me to ensure that there should be transparency between my coworkers/supervisor/employer and I.

In the second reading, this information I learned from has made me to ensure that my audience feels excited, instead of tired and stress.

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In the first reading, this information is important because it tells us that employees are likely to reciprocate the same attitude.

In the second reading, this information is important because it describes to us the need to ensure that the audience are having the same amount of enthusiasm  as us.

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In the first reading, the information about how transparency is important. I found this information really captivating because one organization or a body to achieve their goals, there needs honesty.

In the second reading, the need to create an engaging communication in order to gain the audience excitement and participation.

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Reading 1: The information I learned from the first reading has made me more comfortable with the thought of speaking out about decisions in my workplace. This changed my mode of thinking for the future since I always thought that once a company comes to a decision, its final. However, I now see that if it’s affecting a lot of your colleagues I should speak out and try to get the CEO or manager to think the decision over.

Reading 2: The information I learned from the second reading has made me want to try new things outside of the traditional way, but in ways that I find fun. This changed my future mode of thinking because I will try and make sure that the company for my future career has the mindset of making a fun working environment for the employees to encourage them to be successful, thus keeping a high retention rate and staff loyalty.

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Reading 1: I think this information is important as it shows employees the value of speaking your mind when talking to managers, so that the company can improve moving forward. Employees are the main unit to a company and without them the business cannot function, so by giving their opinions they could steer the business into a great environment for employees to work in. This was an "ah-ha" moment since employees think that they generally have no say in their job since they don't have the job position of a manager. This is wrong since employees cause everything to be set in motion so if something is wrong, they should inform the managers or CEO of this information. This also shows “what happens in the workplace, doesn't stay in the workplace”, just like that mean CEO email. If there is something very wrong in the work environment, employees should not stay silent, but rather speak up and try to get help from external sources.

Reading 2: I think this information is important since it shows the reader that fun is basically the motivation most employees use to work. If employees are doing a fun task or having fun with the task, they will learn more and probably learn faster as compared to someone just doing the task that they find boring since their boss told them too. This was an "ah-ha" moment since it shows that adults still want to do fun things, just because they are grown with professional jobs doesn't mean that they don't want to have fun. I also feel it opens the doors to many options for CEOs and managers since they can try to teach employees through different means. By increasing employee morale, they can possibly learn new skills, which overall improves the business.

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Reading 1: In the first reading the information about employees expressing themselves on their values and opinions has captured my attention as something important at St. Louis. I find this piece of information important since it's common knowledge to treat others the way you want to be treated, and I find it commendable that this company follows this moral. This piece of information also shows the reader the consequences when this moral is taken for granted by the authors Mai and Akerson writing about the CEO who wrote a threatening memo to managers. This memo ended up receiving coverage by the New York Times.

Reading 2: In the second reading the information about fun caught my attention. I find it interesting how people still find fun the best learning practice even if they are in a professional job. I would think that professionals would find a different learning tactic as they grew older through different experiences such as researching information or learning through higher position staff. This information leads me to believe that the saying “do a job that you enjoy everyday” is accurate because if a person enjoys their daily job, that means they are having fun, which in turn would lead to them learning the most in the field they are in.

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The information I collected from the two readings is important for my future in the workforce no matter my level or position within a certain business. being effective in communication is a topic I wish to explore more as it is very important for all businesses. These readings helped me realize that communication skills with employees and managers and building relationships with them is a large success of a business.

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Reading 1: As a employee of a very large company it would be nice for a highly ranked individual like a CEO would know who I am and want to create and expand a relationship with just another employee. myself and other employees would feel important to such a large business and most likely improve work ethic and productivity.
Reading 2: I thought this piece of information was important because I agree with the author about the diversity in the formats whether it be printed or videos etc... These different choices would engage the employees. Making it fun and offering choices are an important factor for business success.

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Reading 1: A main piece of information that stood out to me in the first reading was that a person of such a high level like a CEO in a company knows the names of almost all his 5,000 employees
Reading 2: the piece of information that captured my attention in reading 2 was when the author was talking about fun and offering choices as major concepts in communication

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Through both the readings, the main goal and point they were trying to get across were that communication skills are an elite thing to have when entering for an interview, the job force, and pretty much your everyday activities. These readings not only expressed how important the skill is to have but also how to improve on it including some little tips and tricks. All together with this information, I will continue to refine my communication skill because they can always be improved.

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As a regular minimum wage job worker, it makes all the difference in the world if the manager or someone with such great standing wonders and actually cares about his/her employees. Emphasizing those interpersonal relationships really motivates workers to thrive and excel at their jobs. This embodies the theory Y MANAGEMENT and is proven to have everyone happy and enjoying what they d whiles still getting the job done.

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One piece of information that captured your attention during the reading was the fact that Mai and Akerson made a recommendation to leaders that they should use storytelling to get their point across to reach their goals and earn a certain level of trust with their peers.  They said to build stories that involve fellow peers as key characters or create a level of personalization where they can relate and attach to. This to me is a great way to reel in the attention and focus of their peers to get your point across.

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With the information acquired from the readings I will make an effort to becoming a better communicator and active listener.

Regarding future career aspects with my point of view expanded when I am placed in a position of significant authority I can use the skills of building a community open to constructive criticism and a situation that employees do not feel as if they are just a cog in the corporate machine but essential pieces in a puzzle to build a bigger picture.

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I found it important because having a workspace that allows freedom of giving and receiving criticism allows only the company a greater opportunity for growth. The "ah-ha " moment per say was when the CEO of the specific company was able to remember the names of 5000 of his employees which goes to show the importance of creating that sense of community where as any other business would have employees as just numbers to fill.

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During the first reading the most important idea I had contemplated on  how in the the importance of creating a community that allows members of a company to  voice their opinions to the Upper management without fear of  being reprimanded.

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I would like to be a leader at some time in my career. These articles help me understand the importance of communication and some great ideas on how to effectively deliver my message to my team or to my peers. By understanding how important communication is in the business world, it will help me select a company that I will enjoy working for and will value my ideas.

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I think the 'ah-ha' moment for me was understanding the importance of having a really clear message and an effective way to deliver your message is by telling a story. You need to be able to personalize your message so everyone can relate and understand, but it is just as important that your message is clear so it can be easily understood.

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The one idea that captivated my thinking was steer a steady course in Article 1. I found it very interesting that they broke the idea into a 3 step process: first, a leader needs to grab everyone's attention, then set a clear direction and then persuade employees to act. I think this is very important because it stresses the need to create a very clear strategy for your business. In the second article, I thought it was very important to tell stories as it helps people relate and understand personally the message you are trying to deliver. If people are able to relate and understand and personalize the message from the story, then they may be more likely to agree and accept your message.

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With this information provided from both articles, I will continuously reflect on my communication skills. As an employee, how you communicate with customers and other workers reflects on your character and success within a company. Without it, how would one expect success? Thus, this has changed my mode of thinking towards my future career because I must always remember that communication should be one of my strongest skills and one I must continuously work on.

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1) I believe this information is important, as it demonstrates how being personable helps develop healthy relationships within the workplace. Creating this connection by simply knowing someone’s name makes one feel valued and heard. Thus, it is important because it helps maintain high productivity levels and work-based value.

2) This idea is important as it emphasizes the importance of communication. Without effective communication comes a barrier to success, as it eliminates excitement towards new projects. This was my “ah-ha” moment because the article provided simple suggestions to avoid failure; plain speak, choices, visuals, etc.

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1) An idea that stood out to me was the third point of “commit to continual renewal.” Specifically, the article mentioned how a CEO knew almost 5,000 employees’ names. I believe that knowing something as simple as a name assists in creating value within the workforce because it demonstrates a personal connection. Without this connection, the CEO can lose work-based value amongst employees. Thus, leading to the possible creation of an unhealthy and unproductive work environment.

2) The most important idea from the second article is that without communication even the most initiative ideas can fail. To avoid possible failure perspective should be considered to create engaging communication, the recipient’s point of view.

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R1- This reading, to me, means to get the best ideas we have to be open to hearing ideas. With this in mind, I want to be more accepting of others' communications to better my own in all settings.

R2- My take away from this reading is, when presenting my own ideas I need to bring the same energy that I wish to receive. In order to make the most of my communications and get the best responses.

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R1- I believe this is important as it builds an environment where employees can freely share their ideas. Without this open floor of communication great ideas might never present themselves which would be a lost for the company.

R2- To me this is important because the best way to breed innovation is to communicate that your company is ready for innovation. If employees don't see change as possible, they won't share their ideas for change. Another lost for a company.

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R1- I really liked the 3rd key to communication "Commit to continued renewal." Especially the line "Employees should feel they can speak up and be heard. They need to know that their ideas are valued."

R2- We can't expect to receive what we do not give. This is the impression I got from the reading. The company asked for new and exciting ideas in a old and boring way. Shockingly they were met with the same old, boring responses.

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I will do my best to retain this information, bringing it with me in key places I may need it, teamwork. A job, sports, school, around the house, etc. Communication is needed everywhere, and including aspects such as 'fun' and 'leaders being navigators' is useful to all.

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I think this information was important because having a leader be a navigator is crucial for success. In a business sense, it is successful for communication, and often maximizing efficiency, and in turn profits. Leaders, often people in a managerial role, have a lot to handle, and I think the role of navigator needs to be a priority. It makes me think about my work experiences, and how I have had superiors who seem to forget this, and then I had superiors who are fully invested in 'navigating' their workers to success.

The 'fun' portion for me was a huge "ah-ha" moment for me. Mainly because of how pleasantly surprised I was to see it. To begin with, it is an underrated and underappreciated part of communication. But, I certainly did not expect it to see it in an official document from the Harvard School of Business. This information, is so important for success. When people are having fun, not too much fun, but the right amount of fun, mental health is better, and performance in turn is usually better.

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A piece of information that stood out to me was found just after the "Second Key", 'leaders should act as “navigators,” setting direction and instigating action'. I feel this idea is not stressed nor mentioned nearly enough in many workplaces, as the Leaders often forget their role as a navigator, and only have their mind set on achieving one goal.

From the second reading, quite simply the section that stood out to me was 'fun'. I was pleased to see this, as I think this is absolutely necessary for successful communication, no matter the setting. It captures my attention, and makes me happy to see.

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I think I will take this information with me and apply it to any jobs I hold or will hold. When it comes to a community, it is important to have a workforce that flows properly with communication. Informing and reassuring will get you far in the business world.
The second reading reminds me of what attributes I can bring when I communicate with a team member. Being friendly in speech but also mentioning stories and providing details will go a long way.

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I think this information about creating a community hit me as most important when I realized that most people in a workplace want to feel like they are one unit. When thinking about a work environment that doesn't have this union, there may seem to be a lack of understanding. When a workplace does have a community where you can work closely, things happen to run smoothly.
In the second reading, avoiding corporate speech seemed more important to me because speaking more freely within your organization provides you the ability to share your work opinions without worrying about overstepping. That being said there is a line where things become inappropriate or not workplace conversation. These should be avoided and not be considered "flat speech".

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The information that was most captivating to me was the basic evolution of steps in business leadership communication. I think as human beings evolve in business there are more and more ways to lose or captivate people's attention. The first reading and the first step highlight the importance of focusing on a community. In a workplace, you need to have trust and open communication to function as a well-operating business. Having a tight-knit community is the first step into offering this.
The second reading when they focus on using plain speak instead of corporate-speak caught my attention because I think it ties in with the whole community concept. When in a workplace environment you want to feel as though talking to co-workers or even management can be a natural occurrence. Having more open and plain speech with your fellow employees really provides the opportunity to communicate problems or offer clarification.

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1.       These readings have made me realize how important communication skills are to enter the business world, how communication helps in relationship building.

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1.       I think that incorporating new formats, graphics, and visuals is important because engagements and communication are integral to having a successful business.

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1.       One piece of information which captivated my thinking was when the author talks about how “offering choices” and “fun” in communication is important, instead of just black and white documents, fact sheets creating new formats and fresh visuals will provoke the imagination and make communication better.

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1.       This piece of information is not only significant right now but also in my near future, this mindset will help me grow as a successful leader. It has definitely changed my viewpoint of a leader, in the basic term we think a leader is a person who guides and commands, but actually, the leader is that individual who has the ability to influence and guide his followers thus it is necessary to create a strategic community where the employee should “matter” because leadership is a two-way process a person cannot be a leader if he does not have any followers (employees).

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1.       The information given was important because it gives a practical view of how things work in the real business world outside on part of a leader and employees under him. As it is said just explaining and putting forward the aims and objectives won't help in achieving the goals, to persuade employees to work rightly towards the goal leaders need to foster empathy for organizational challenges. Thus, it was an “ah-ha” moment as it highlights the three keys to leadership communication in present: being a community developer, acting as navigator, and becoming renewal champions.

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1.       After reading the entire article, the idea which captivated my thinking the most was the third goal “commit to continual renewal” which emphasizes how leaders should inaugurate an environment of debate where each employee feel that they can speak up and are assured that they are heard by the leaders, and they know that the new idea and thinking which they are putting forward are valued by all.

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The information in “reading 1” changed my worldview of being a leader. When I open my own business in the future, I will put a strong emphasis on always improving BOTH communication and listen skills for both my self and the other leaders.

The information in “reading 2” changed my mode of thinking when presenting future goals and projects to my company’s employees. I will invest in very attractive modes of delivering ideas such as less and more colourful paperwork, engaging activities, and prizes which will result in positive attitude and excellent execution of the programs.

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I believe the information obtained in “reading 1” was important because, to have a “healthy conversation” is to have a two-way flow of communication. Leaders must not only have communicating skills but also listening skills. It was an “ah-ha” moment for me because, if leaders did not have such skills, the company employees would not feel motivated and engage in productive conversation which can impact the company negatively.

The information acknowledged in “reading 2” was important because, investing funds into engagement and communication can make employees excited and enthusiastic for future programs. This was an “ah-ha” moment for me because, failing to display engagement and provide “fun” activities for employees will result in unhappy and unenthusiastic employees who will not put as much effort resulting in the failure of such programs.

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One piece of information that captured my attention in “reading 1” is the importance of relationships with company leaders and their employees. Leaders must encourage “healthy conversation” between them and their employees which can lead to greater success.

A piece of information that captured my attention in “reading 2” is the importance of investing more funds into engagement and communication, which can lead to the success of new or existing company programs and projects.

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The information was important due to communication being an extremely import and skill and factor in any career that many individuals may look past and take for granted. Some individuals may believe that other hard skills and possibly other soft skills are more important then communication.

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From each of the readings I can take away that being effective in communication is a skill that I will continue to learn about and how to communicate individually to every person I may come across in the future. I will take this information to my personal life as well as my professional careers.

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One piece of information that caught my eye during reading 1 was how the one organization in point 3 had a policy for “healthy conversations”. This caught my eye especially because the values behind it are truly for the employees, so each employee feels heard and valued.

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With this information I can apply it to where ever my future takes me, If I'm a CEO or if I'm an employee of a big or small business that I can always take these into consideration for my employees or bosses. It is going to make me think such that I can communicate very well or have then intention of trying my best to communicate with everyone as best as I can and relating to employees or bosses as best as I can, and to know that is truly does make an a good impact on people to know this.

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In reading one this piece of information just makes sense because communication involving two people where they both listen and both express their ideas just works. This compared to a one way traffic flow of communication just is not going to be as efficient, the two way communication system is done more efficient, gets the employee more involved and feels more like a community.
In reading two corporate speak from what I know is boring work talk but of course needs to have it's places, but also to make an employee feel more involved when you talk to them more as a friend and less as someone you work with. Using a friendly tone and smile on your face can definitely come off as more friendly rather than shaking ends per say, and using less business words like work talk and more everyday language like how you would talk to a friends can make an impact on an employee to make them feel more close to the company.

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In reading one something that caught my eye was the idea of a group can not be a community without a two-way flow of communication.
In reading two something that I noticed that grabbed my attention was corporate speak, and based off the way someone uses words, tone and expressions it can come off as many things.

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The knowledge and understanding gained from these two readings can be applied to any position I wish to her for in the future. Whether I'm at the bottom or the top of the ladder, I can be more effective in delivering information, providing a deeper understanding of content, and allow for everyone at the company to have a voice.

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Reading 1

As an employee of a small company, I really enjoy how managers and bosses utilize the input given from employees. As employees are the ones carrying out day-to-day operations and can often provide meaningful insight. I thought processes like these can be lost at larger companies however this article proves otherwise.
Reading 2
I think this information was deemed important to me because most bosses give you the work/material at their own convenience without offering choices. here I was happily surprised to see some employers enhance learning by offering choices

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Reading 1

One piece of information that really captured my attention was that everyone in the company participated any meeting similar to the “top dogs” of the company meet. And resulting from this the company was able to gain company wide insight to problems.
Reading 2

One piece of information that captivated my thinking, was the mentioning of offering choices in the third last paragraph.

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The information I collected from both readings can be beneficial to any future jobs. These readings have made me realize how important communication skills with employees is to the success of the business and that building meaningful relationships with co-workers is something that I should consider when beginning to apply for job positions in my future. If I am lucky enough to find a job in a management position, I will definitely think about incorporating fun and creative alternatives for employees.

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The reason that I think having fun is important for managers to understand is because it reduces the stress and expectations set upon employees by higher level staff. Incorporating fun into the workplace makes employees feel more welcome and motivated to accomplish the tasks at hand.