# data[].attributes.headline
Click on the template below for samples of Memorandum, Letters of Enq & Complaints

# data[].attributes.subject
Click on the template below for samples of Memorandum, Letters of Enq & Complaints

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2-Azfar
3-Fiqril

Muhammad Najmi b. Zakirai
B4-3-21 Apt Palma,
Bandar Country Homes,
48000 Rawang Selangor.

27/4/2017

Lazada Malaysia Sdn Bhd.
No. 70 Lorong 30 depan petron,
Bandar Sunway Pekan,
253600 Pahang.

Dear Sirs,

Complaint about Broken Camera

I am unhappy with the the camera that i bought online from your company on 23 April 2017. The brand is Canon. (good background)

When I tried to take a photo with my friends it was not functioning. The button was stuck and the monitor was blank. (problem: cause-good)

I am really disappointed with your service(effect: good) and i hope your company can replace it with a new one or repair it immediately. (solution:action, good)

If I don't have a replacement within 30 April 2017, I will take a little(legal? NOT little ) action against your company or complaint(complain-verb) it to the Jabatan Hak Asasi Pengguna(JHAP). (good warning)

If you want(this is formal so do not use 'want') to discuss more about it you could contact me on 010-123-4567.(if you wish to discuss.....is better)(Phone no provided...creative)

Yours sincerely,
Muhammad Najmi b. Zakirai

NOTE: GUYS, RE-WRITE THIS BASED ON MY COMMENTS...GOOD JOB!!

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2. Fatin Nur Anisa Nazrina Bt Kenek
3. Nur Liana Atirah Bt Hasbullah
4. Nur Alya Azwa Bt Mohd Khair

Fatin Nur Anisa
Lot 624,
Orchid Road,
20300 Kuantan,
Pahang Darul Makmur.

20 June 2017

Lazada Malaysia Sdn Bhd
PT 34-2,
Bandar Utama,
50400 Cheras,
Kuala Lumpur.

Dear Sirs ,

Complaint About A Broken Digital Camera Purchased from Lazada Malaysia.

I am unhappy with the quality of a digital camera that I bought from your company on 20 June 2017.(background-Good)

The digital camera is unable to take pictures. The button on the right side of the camera is not functioning too. I noticed this problem as soon as I unpacked it from the box. (cause-good)

I have spent a large amount for this camera. This is so unacceptable(effect-good).

I really hope my camera will be replaced with a brand new camera from your company. (solution-good)

I would like to have this problem fixed immediately please. If I do not hear from you within 7 days, I will sue your company with Consumer Affairs.(Warning-Good)

I look forward to receiving your explanation of these matters very soon.

Your sincerely

Fatin Nur Anisa

# data[].attributes.headline
Write a Letter of Complaint based on this situation:

# data[].attributes.subject
Write a Letter of Complaint based on this situation:

# data[].attributes.body
You bought a digital camera from the internet. It costs very high. But when you want to use it, it is unable to take picture.

What to think:
On-line company
BACKGROUND? Date of Purchase etc
Problem: What faulty
Solution: How would you want to be treated?
Action to be taken by the company?
How do you close/end the letter

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1)
2)
3)

ADD A GROUP PHOTO

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Muhd Syazwan
Syafir

Ahmad Firdaus,
Kampung Padang Gaong,
Mukim Ulu Melaka,
07000 Langkawi,
Kedah.

27 April 2017

Lazada Malaysia Sdn Bhd.
Lot 20, Bandar Bukit Aman,
84400 Muar, Johor.

Dear Sirs,

COMPLAINT ABOUT FAULTY PHONE(Bold this)

I was disappointed after receiving a Samsung branded phone that was purchased by me from your company on 25th April 2017. (Good start for the background: keep going.....)

I found that samsung branded phones from your companies have already broken when i turn on the first day the phone.I want to amplify the sound of the phone but unfortunately failed because the sides of the left button is not working.(1 phone or many phones?....good problem- cause)

I am very disappointed that this happened to me because of the negligence of your company employees.(good problem-effect)I want this phone repaired or exchanged immediately and i hope this does not happen again.(good solution...but it's better if you could make this another line)

If necessary, you should contact me at the number 01123456789 to discuss this matter. (Good action)

Yours sincerely,
Ahmad Firdaus B

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Ekmal Luqman
Fatin Nazira
Azzahari

Muhamad Azzahari
Jalan SS15/3,
Damansara Jaya,
67670, Petaling Jaya,
Selangor.

22 January 2017

Lazada Malaysia Sdn Bhd
B-2-2, Sri Hartamas,
Jalan Sungai Wei,
66600 Kuala Lumpur

Dear Sirs,

Re: COMPLAINT ABOUT FAULTY DIGITAL CAMERA

Im(I am) not satisfied with the digital camera that i bought online from your company on (the date should be on the same line here)
17 January 2017

The digital camera is not functioning perfectly. I don't(did not-write in full) get the charger pot and battery. There is also the crack on the lenses .

I'am really disappointed and i hope your company (will be responsible) responsibility about my digital camera.

I would like to have this problem fixed as soon as possible(good-recommendation for solution). If (continue working ...)

PLS COMPLETE THE LETTER

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2) Ziyan
3) Maisarah
4) Jiha
5) Anis
6) Amir

Amir Aizat,
31, Lorong Kiara 3,
Taman Kiara,
0600, Jitra,
Kedah Darul Aman.

26th April 2017

ZALORA Malaysia
A-5-1, Jalan Dua,
Chan Sow Lin,
55200, Kuala Lumpur.

Dear Sirs,

RE: Complaint about Faulty Digital Camera

I am unhappy with the quality of the digital camera that I had just bought online from your company on 22nd April 2017 and I am writing to seek for a replacement.(Good background: date specified)

I received the good on 25th April and realized that the zoom adjuster is not functioning and the flash button is not working.(background-good)

I would like you to replace it with one of the same model but better than it without no extra charge.(Solution-action)

I have attached a photocopy of my receipt as proof of purchase.(creative)

I would like you to fix this problem within this week(action deadline specified-good). If you fail to fullfil my request, I am (will) not hesistate to take a legal action (against)to your company.

You can(may/could) contact me on 010-567-980 to discuss this matter.

Yours faithfully,

Amir Aizat