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This is a good information to know that as a trainer all our body part can be handy. I didn't realise in order to be a good trainer we will need to sense and feel the surounding and engage participants successfully.

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Reaching out to audience for them to fill out self-assessment form to understand their existing skills and the knowledge and training gaps they want to plugin is another good tip. It'd help to ascertain the pace (how fast or slow) the training should be conducted.

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When Participants Do Not Respond - Swee Cheok

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When Participants Do Not Respond - Swee Cheok

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This is new to me, as I do not know that to "maintain a deliberate silence" is a tactic that can be adopted. The last tactic is also useful. Get no reply, just answer the question myself, with a big smile of course :)

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Apply Adults Learning Principles - Guan Jie

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Apply Adults Learning Principles - Guan Jie

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As studies has shown, adults only remember 20% of the contents being told to them.
Hence the importance of creating a participatory training where participants are triggered to think actively. Also having more "say and do" activities will give them a more fruitful learning experience and apply the knowledge they have learnt during their course of work.

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Interesting to learn that observing your participants' behavior is one of the many ways to be aware whether they feel engaged and what is their level of understanding.
Thereafter trainer may communicate better by listening to participants' concern or encourage participation to build rapport.

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Wow! Thanks Jermin, Li Kai & Su Peng for sharing some of the main takeaway from this training basics guide. For me, the main takeaway will be the "Do's" & "Don'ts" which it is important to know before starting to draft training materials.

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Overall, this training basics guide really helped to provide some great tips that are easy to follow(Hopefully easy to remember as well..) And I can't help but notice the word "encourage/encouraging" plenty of times throughout, which I think should be a general rule of thumb for us trainers. Thank you Diana for sharing this! :)

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Interesting to know that even the questions trainers ask are divided into their own categories! Didn't think of this before. To think that we can use the various types of questions to engage the participants differently throughout the training and sort of manoeuvring the conversations.. But I'm just worried that sometimes the open ended questions might take up a lot of time so hopefully it won't be a challenge to both manage the time and also keeping the participants engaged.

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Identify training purpose to ensure people working towards the same goal. Let audiences know what learning outcome they can expect.
Using measurable terms helps the trainer to measure if audiences understand the content and measure the training outcomes.

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For effective communication, I thought the pointers are helpful and made me read up some articles on this. Found a simple infographic which captures some of the same points and sharing it here. :) Sometimes, non verbal communication is also important, especially when we are listening to the participants' sharing, we'll have to be attentive not just by ears and heart, but also our facial expressions.

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Use ice breaker to introduce people in a fun and informal way. Relax the audiences and get to know each others quickly. Keep everyone involved and retain their interests.

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I found this to be the MOSTTTTTTTTTTTTTTTTTTTTTTTT useful part of the pre-reading!

It made me reflect on the times that I was a participant and the facilitator did actually use these techniques to handle difficult participants - i did not know it then. Having it written in a form like this crystallizes my understanding of how to handle such participants - body language being the most important

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The second most important part - when discussions/clarifications take toooooooo long but yet it is important for the requestor and facilitator to finish up the question - how to reconcile these differences?
i think the parking lot is a useful tool; we have these lots as well during our meetings/discussions but it is a great idea to apply it to training sessions.

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The third most important lesson for me was that our approach to cater for learning styles is ENCOURAGED!

We hit all of the styles and materials below ~~
Learning Styles
we have lectures, discussions, role plays and exercises

Training Materials
slides, manuals, handouts

Happy to be on the right track!!!!

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Pharrell Williams - Happy (Official Video)