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Take a break for everyone to clear their mind

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Take a break for everyone to clear their mind

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Don't actually get involved; mediate lightly to minimise chances of conflict

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Don't actually get involved; mediate lightly to minimise chances of conflict

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Provide an opportunity to switch the topic

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Provide an opportunity to switch the topic

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A) Ask what they specifically didn’t understand in the explanation and propose to go over everything again if needed

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Prevention: Plan how to explain things in advance. Make sure to first give a general overview and then go into detail & answer any remaining questions. Distribute tasks evenly between subgroups.

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Ask them what they actually understood

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a) disturbance: disturbing the lesson, class losing attention

actions: one tutor has a 1:1 conversation while the other tutor tries to continue the lesson

b) regular check-ups (from beginning), emphasis on attendance being mandatory from the beginning

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Try to find the problem and do not be frustrated because it could be worse.

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Take a break, then split them and shuffle the groups

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Better organization

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Talk to the two participants during the break

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switch and mix groups consistently without actively addressing it so they “have” to talk to others

if they continue to not participate talk to them privately

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Source of disturbance:

Lack of motivation and passive leader

Actions:

Justify why it’s from importance, set clear reachable goals, create added value to the project

Prevention:

Honesty, creating a motivation atmosphere from the start, use HSG culture to set standard from the beginning

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- give clear tasks and a given time frame to finish the task 

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- give clear tasks and a given time frame to finish the task 

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a) disturbance: person being drunk

action: one tutor goes out with them, making sure they are alright. If yes, send them home

b) Raise awareness on understanding one‘s own limits, not forcing others to drink more

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a)      Source of disturbance: they dont understand the task, lack of motivation, exhausted from the previous days/ lack of recovery, getting to comfortable with the tutors.

b)     Concrete actions:

Explain reality of university (e.g. they don’t have a choice if they wanna do certain task)

Also explain why we do these tasks (e.g. team bonding, get a ruff understanding of group work)

Efficiency in work increases leisure time

c)      Prevention: Communicate clearly the “why” of the tasks from the beginning

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mediate

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a) disturbance: partner missing

action: start the group activity, be transparent with the group, make sure everything is okay w the tandem partner

b) good communication, trust, respect, constant feedback loops with tandem partner

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assign something specific to do, mention the fact that the earlier they’re done the earlier we end

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Tell them that if you do it now and faster you would feel better about yourself and then you can also go earlier

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The job of the tudors is that everyone can express their feelings freely but if the students become aggressive or impolite they will be taken out of the room and we will talk to them personally

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Continue as normal if those individuals do not disturb the continuation of the course or class. Then later check up on them in break either by texting or one to one

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I would personally talk to them personally just the two of us. Try and understand that person’s feelings 

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I would personally talk to them personally just the two of us. Try and understand that person’s feelings 