# data[].attributes.body
Starting July 1, we will only have internal IT support to make revisions to the safety portal. Previously we have had contractor support. As a result, our ability to make changes will be limited.

# data[].attributes.headline
Update FS-204a to include youth and staff belongings

# data[].attributes.subject
Update FS-204a to include youth and staff belongings

# data[].attributes.body
Program equipment and youth belongings are stored securely and safely. Staff belongings are secured and inaccessible to youth. (FS-204a )

# data[].attributes.body
Need an NA option for Clubs that do not have any cameras.

Video surveillance system is operational and positioned appropriately.(SEC-210a )

# data[].attributes.headline
Update SEC-203a to include interior door

# data[].attributes.subject
Update SEC-203a to include interior door

# data[].attributes.body
Exterior and interior doors can be easily closed and locked to prevent unauthorized access.(SEC-203a )

# data[].attributes.body
Is it would be possible to set up CIMS with a unique after-hours response. So, if a CIR comes in after hour, for arguments sake let’s say Monday – Thursday 5pm – 8am, and on weekends, the following would happen:

When a CIR is filed after hours, the reporter would receive an instant message saying something like “Your CIR has been received after normal business hours. If this is an emergency and you require immediate assistance, please call your Director of Organizational Development. If your DOD is unavailable, please reach out to your Regional Safety Director. Otherwise, your DOD will follow-up on the next business day. Thank you!”

As for CIMS, can we set up an after-hours response where escalation is paused until 8:00am on the following business day.

-Alan

One more note of importance: It would be important the timing “Monday – Thursday 5pm – 8am, and on weekends” would be in local time, not just East Coast Time.  Or we could choose a broader range of time that we considered off-hours.

I wouldn’t want a Club in the PAC to receive this message at 4:30pm pacific time, just because it was 7:30pm in Atlanta when local PAC staff are still working.

Worst case scenario, we might consider after-hours 8pm to 8am EDT, so it would not start in the PAC until 5:00pm local time. Make sense. I think we can make this work one way or another.

# data[].attributes.headline
IP Collection complete email to CEOs/SC/BC for External assessments

# data[].attributes.subject
IP Collection complete email to CEOs/SC/BC for External assessments

# data[].attributes.body
Create a IP collection complete congratulatory email with digital badge for Clubs to use on their website/marketing that automatically fires from the assessment portal.

# data[].attributes.headline
Need standard for program spaces under facility condition

# data[].attributes.subject
Need standard for program spaces under facility condition

# data[].attributes.body
A place to write up significant facility condition concerns for interior program spaces is desperately needed. Have to stick those in areas where they don;t fit.

# data[].attributes.body
Allow CEOs to delete multiple uploaded documents that are out of date. This will eliminate old document clutter that appears in the results for assessors when downloading documents in bulk to read offline. (submitted on behalf of H. Campbell)

# data[].attributes.body
What if - assessors were asked asked what would be helpful prior to deploying "enhancements"? Now we need to unhide every statement to add findings and recommendations adding to the time it takes to complete an assessment and once again more clicks.

# data[].attributes.body
What if - the portal had an auto save feature similar to microsoft products so you didn't lose your work when you forget to click save after every single change.

Save feature is cumbersome with the need to click save many times to prevent work loss.

# data[].attributes.body
Need an NA option for TR-106b and TR-106c when there are no minor employees, volunteers or youth workers.

# data[].attributes.headline
Assignment spreadsheet and process for contractors

# data[].attributes.subject
Assignment spreadsheet and process for contractors

# data[].attributes.body
What if there was a process for requesting and aligning contractors in proximity to assessments for efficiency and a spreadsheet that all analysts can access to see who is assigned to create a formal process?

# data[].attributes.body
It would be incredibly helpful if you could open multiple site assessments (in separate tabs) simultaneously for multi sites assessments where there are finding and recommendations that need to be consistent.

# data[].attributes.body
this new assessment does not have an areas that speaks to playground safety/supervision only the physical equipment. It does not fit naturally in any of the staff practices currently.

# data[].attributes.body
From a quality of life perspective, I would appreciate a shuffling of the sites in my radius. What by that is, vary my travel so that I'm not going to MA every week for two months. Give me a new Hampshire one week and a MA the next and a CT the next. My concern is that by September, I will be driving 3 to 4 hours out on Mondays every week. Not sure how others feel but I'd rather be closer to home around holiday time versus going to the furthest of my sites.

# data[].attributes.headline
Enable closed captioning for all support/training videos/meetings for the portal, field circle, etc.

# data[].attributes.subject
Enable closed captioning for all support/training videos/meetings for the portal, field circle, etc.

# data[].attributes.body
I would respectfully request that, when possible, video recordings of meetings and trainings be recorded with the closed captioning enabled.

# data[].attributes.headline
Added system notification upon completion?

# data[].attributes.subject
Added system notification upon completion?

# data[].attributes.body
The system lets us all know when items are coming due and when they are past due. Can the system notify the assessor when the org has completed the entire IP? It would be a huge time saver and ensure that we send out their Congrats email and certificate in a timely manner.

# data[].attributes.body
This is very confusing to many clubs and unnecessary. Why do we have to click ok to get to the log in page? Can the portal peeps fix this?

# data[].attributes.headline
Work Smarter: Need ability to export reports from Dashboard

# data[].attributes.subject
Work Smarter: Need ability to export reports from Dashboard

# data[].attributes.body
What if we could export the details reports from the portal dashboard to be able to see item details in an excel sheet? This pop up does not enable the analyst any way to assist with work and is very hard to see. What if export to excel functionality existed for all the charts!

# data[].attributes.body
Suggesting a filter for "overdue" to effectively know which IP items are past due.

# data[].attributes.headline
NOT MET - Suggest pop up window when finding or recommendation is missing in order to submit assessments

# data[].attributes.subject
NOT MET - Suggest pop up window when finding or recommendation is missing in order to submit assessments

# data[].attributes.body
Receiving a pop up message when a statement in the org or site based assessment is marked NOT MET and is missing text in the finding field, recommendation field or both that prevents the analyst from being able to SUBMIT that assessment part would streamline missing data entry errors.

# data[].attributes.headline
Automated External Defibrillator(s) (AED) and supplies are routinely inspected and maintained in proper working order. Club staff are trained on its use.(EMG-208a )

# data[].attributes.subject
Automated External Defibrillator(s) (AED) and supplies are routinely inspected and maintained in proper working order. Club staff are trained on its use.(EMG-208a )

# data[].attributes.body
Needs an NA option for Clubs that do not have any installed/onsite.

# data[].attributes.headline
Video surveillance system is operational and positioned appropriately.(SEC-210a )

# data[].attributes.subject
Video surveillance system is operational and positioned appropriately.(SEC-210a )

# data[].attributes.body
Needs an NA option for Club that do not have video surveillance installed at all.

# data[].attributes.body
Why is the bulk download tool allowing downloads of items not recertified? Suggest automatic deletion of old items.

# data[].attributes.headline
Old deleted documents still download in bulk feature

# data[].attributes.subject
Old deleted documents still download in bulk feature

# data[].attributes.body
Items that have been discontinued or deleted still are downloading with the bulk download tool. For instance MOUs are still downloading. Suggest scrubbing system for all old MOUS and documents Clubs have deleted.

# data[].attributes.body
What is the value add to FC for analysts? To date it is another task to do (check in/out) and doesn't work in the field due to lack of wifi connections. Addresses and site information is often incorrect and it is cumbersome to use.

# data[].attributes.body
Application: OSA

Automated process to alert Compliance when an org responds "Not Met" to any membership requirement on the osa. RO

# data[].attributes.headline
Notification when all IP items are complete

# data[].attributes.subject
Notification when all IP items are complete

# data[].attributes.body
Is there a way for the portal to notify us when an org has completed everything?

# data[].attributes.headline
Criminal background checks are secured on all board members and any individual serving on a board standing committee prior to volunteer engagement or other affiliation through continuous monitoring or at least every 12 months thereafter. The background check includes all four name or fingerprint-based record searches.(BC-101b )

# data[].attributes.subject
Criminal background checks are secured on all board members and any individual serving on a board standing committee prior to volunteer engagement or other affiliation through continuous monitoring or at least every 12 months thereafter. The background check includes all four name or fingerprint-based record searches.(BC-101b )

# data[].attributes.body
Clarifying question due to the way this statement is written: Does a fingerprint-based record search cover all 4 required searches as per the membership requirements? Some organizations have asked since it reads as either this or that statement.

# data[].attributes.body
Is FC looking at site type when scheduling?

For instance, some Clubs have a bunch of traditional Clubhouses that are open full days in the summer but their school sites are not open.

Will FC prioritize school sites during the school year and Club sites for the summer?

# data[].attributes.headline
Automated document upload reminder emails to CEOs 7 days prior to assessment date

# data[].attributes.subject
Automated document upload reminder emails to CEOs 7 days prior to assessment date

# data[].attributes.body
Suggest an automated email that goes to CEO/BC/SC when no changes/no items recertified have been made to document upload list and it is 7 days prior to the scheduled assessment date.

# data[].attributes.headline
Scheduling by state versus proximity to next nearest org

# data[].attributes.subject
Scheduling by state versus proximity to next nearest org

# data[].attributes.body
Why is FC not picking up Organizations located in proximity to one another even if it is across state lines for travel efficiency?

For instance - Chambersburg PA is closer to BGC Washington County, MD than it is to Harrisburg, PA.

Need FC to create more efficient travel routes versus just by state and ORG ID #.

# data[].attributes.body
We need a dashboard on the improvement plans section of the portal that is summarized and shows counts.

# data[].attributes.body
assessors need to be able to run and export status reports on IPs in portal based upon any combination of filters we have access to.

# data[].attributes.body
The system needs to send an automated email to the primary assessor or lead assessor for that organization when a Club submits items for BGCA approval on an assessment performed by a contractor. We are not getting any alerts to know they are in there waiting for a BGCA reply.

# data[].attributes.body
It appears FC did a static load of the database versus a real time connection. It is not updating automatically to Insight when we make people, site or address changes etc. Analysts should not have to update FC if Insight was already fixed. It is also missing some sites whose status is AFM in Insight.

# data[].attributes.body
Why do I have to search for all sites to add an image in the image box?

The Image box should be on "Details" page for all orgs and sites for easy editing with the pencil icon so I can just do it from my assignments. I have no image box.

# data[].attributes.body
If you are not already using a wallet or something with RFID protection, please consider it. My truist card was compromised twice last year as was my personal debit card. They were in my wallet and never out of my possession. Criminals can access your account info just by walking past you. Scary world! Lots of options for RFID protection built into wallets etc. Perhaps the BGCA store might consider offering this.

# data[].attributes.body
Would be helpful if the orgs in an assessor's home states/proximity were spread out throughout the year, giving us flexibility to be closer to home a minimum of 1x a month for work/life balance. Especially around holiday days when flying/hotels are much more expensive.

# data[].attributes.body
Seems like the scheduler is grabbing orgs in a given state and assigning them by GID in sequential order instead of Orgs in proximity to one another.

# data[].attributes.headline
How assessments show up on FC calendar and in app by date

# data[].attributes.subject
How assessments show up on FC calendar and in app by date

# data[].attributes.body
Pleas title by the Org GID/Org Name for org parts and title by Org GID/Org Name: Site GID/Site Name for sites.

Location and ASMT# is not useful. GID are not useful without names. When you are in the app you don't have time to cross reference the GID with insight.

# data[].attributes.headline
Automated email for IP Collection Completed

# data[].attributes.subject
Automated email for IP Collection Completed

# data[].attributes.body
What if? We added a rule that once the last item in an Organization's full collection Improvement Plan was approved by BGCA it automatically sent the congratulatory email with a virtual sticker the Org can put on their website. This would alleviate another task email analyst must send manually.

# data[].attributes.body
With Smartsheet no longer in use, need a place to capture Safety Committee touchpoints during the external safety assessment in the Safety Assessment app.

# data[].attributes.body
During 30-day new hire check-in, reported the following issues:

WHIL Mental Health app does not work.

iPAD instructions were not sent with equipment.

Unable to log into Insight for over 30 days after multiple Helpdesk tickets and follow-up with IT.

Difficulty with initial login with Bassware.

# data[].attributes.body
Azure VPN does not allow access to field circle web address.

# data[].attributes.body
P-104a (transportation policy) is a membership requirement but not shaded blue or noted as a membership requirement in 2024 template. Helpdesk ticket submitted 2/6/2024.

# data[].attributes.headline
Automatically rolling incidents to closed

# data[].attributes.subject
Automatically rolling incidents to closed

# data[].attributes.body
DODs need access to assist with review and approving remediation in 2024 in support of Clubs with Improvement Plans.

# data[].attributes.headline
Add info paragraph/pop up to Club facing home screen

# data[].attributes.subject
Add info paragraph/pop up to Club facing home screen

# data[].attributes.body
Suggest adding a home screen paragraph/pop up window to inform Club facing users of: Welcome to the safety assessment portal. For technical assistance please use the HELP button in the upper right-hand corner of this site.

To start your Safety Self-Assessment for any year, use the create button. The CEO, Board Chair and DOD will receive an automated email when the self assessment is completed. If you do not receive the email, check to make sure all assessments are in “approved” status and the CEO has activate the “submit to BGCA” button.

In preparation for your External Safety Assessment, please use the “submit documents” button and follow the user guide proved by your assessor. Note: document uploads are only required for your External Safety Assessment.

# data[].attributes.body
Remove MOU upload from portal. Clubs are very confused waiting for MOUs.

# data[].attributes.headline
Outlook calendar syncing is no longer avail

# data[].attributes.subject
Outlook calendar syncing is no longer avail

# data[].attributes.body
The ability to sync FC calendar items with Outlook is no longer available to set up/use that was shown on the demo.

# data[].attributes.body
The ability to export a list of assessments that was available during the demo is no longer there. How do we get that option back to have an excel list of assessments assigned?

# data[].attributes.body
Would be great if there was a specific "photo" button on the main screens to take the picture of the site.

# data[].attributes.body
Clubs are missing the need to "submit for BGCA approval". Is it possible to simplify the process for Clubs where once narrative is entered and approved it automatically submits?

# data[].attributes.headline
Incorrect template populated for 2024 site assessment

# data[].attributes.subject
Incorrect template populated for 2024 site assessment

# data[].attributes.body
For Native 501cs organization. Help desk ticket submitted 1 19

# data[].attributes.headline
Need ability to edit site dates/times due to weather issues

# data[].attributes.subject
Need ability to edit site dates/times due to weather issues

# data[].attributes.body
Analysts need to be able to update site dates and times due to weather related issues real time onsite.

# data[].attributes.body
Need the ability to edit leave requests requests even after they have been approved by a supervisor. Currently there is not "edit" or "delete" button as mentioned in FC's online Help Center.

# data[].attributes.attachment_caption
Remove the need to click ok for efficiency. 

# data[].attributes.headline
Remove the need to click "ok" after every remediation item

# data[].attributes.subject
Remove the need to click "ok" after every remediation item

# data[].attributes.headline
Move "Remediation Approved/Further Action" button to bottom above the "Save" button

# data[].attributes.subject
Move "Remediation Approved/Further Action" button to bottom above the "Save" button

# data[].attributes.body
Reducing the amount of scrolling and clicking by moving the Remediation Approved/Further Action field to the bottom below the Club User Responses area and above the blue "Save" button for efficiency.

# data[].attributes.headline
Document Checklist and Assessment Categories- Conjunction words should not be capitalized 

# data[].attributes.subject
Document Checklist and Assessment Categories- Conjunction words should not be capitalized 

# data[].attributes.body
Should read "Safety Policies for the Protection of Youth" The words "And, For, The and Of" should not be capitalized.

Should read "Club Staff and Volunteer Practices" etc. Conjunction words in headers on the assessments should not be capitalized.

# data[].attributes.body
Missing training attendance records for staff supervising youth workers in addition to the youth going through the sessions.

# data[].attributes.body
Adding drop down options for Clubs to use in the Improvement Plans for items that have been taken into consideration when funding is available, etc. to expedite plans. It would also create a list of what Clubs need funding for AED, door locks, etc.

# data[].attributes.body
Need the ability for assessors to delete the organization assessment part after creation when circumstances arise that it does not happen.

# data[].attributes.body
Has the scoring and grading for the ESA been updated? Is there a document that explains the scores and how they are calculated that is Club facing? And are CEOs able to see the scores for use with the SOE?

# data[].attributes.body
For departing staff, there needs to be a process where their assessments get "handed over" in the portal prior to departure if remediation still needs to occur. Once they are removed from the list of assessors there is no way to search for associated assessments' improvement plans which may be in progress, needs further action, submitted for approval, etc., items. Leaves Clubs stuck in limbo.

# data[].attributes.body
Does the portal send an email to the Club when an analyst approves or marks a improvement item for needs further action to notify?

# data[].attributes.body
Since contractors are not doing remediation system needs to default all improvement plan action items for review and approvals to whoever was the primary assessor for that collection upon collection submission.

# data[].attributes.body
Need the ability to share templates by attaching as requested during remediation. When in the IP item, having the ability for assessor to attach file for remediation to share back to the Club would be helpful.

# data[].attributes.body
Too much scrolling and clicking "ok" after each item to approve in the improvement plan. Move the BGCA assessor's approve or further action buttons to the bottom of the page near the save button. Get rid of the need to click ok after every approved IP item on the pop up.

# data[].attributes.body
Need a better solution for post assessment safety improvement plan support for 2024 launch. Add a team with a lead and a person per region to support closing out improvement plans and/or add support from ops or child safety.

# data[].attributes.body
Reminders for overdue plans in the portal needs to be automated. Suggest it sends Plan Overdue reminder every 30 days as long as the plan is open or until it goes to compliance due to non response. This needs to happen for all 2021, 2022 and 2023 plans in preparation for the 2024 year.

# data[].attributes.headline
HELP Widget - no control V (paste) a photo

# data[].attributes.subject
HELP Widget - no control V (paste) a photo

# data[].attributes.body
Need streamlined ability to paste a screenshot into all BGCA application help widgets versus needing to copy and paste to a document and then upload. Please steamline for Clubs and BGCA.

# data[].attributes.body
Missing a club facing user guide that covers all OSA and ESA functions in one document.

Updates and versioning of this document needs to be current to match every portal upgrade push that affects Club users. Club's have asked that this user guide is directly loaded to the portal versus them needing to go fish on bgca.net. Can we add the document as a PDF to the Help widget?

# data[].attributes.body
This section is missing the required training records for supervisors of youth workers. The annual emergency operations trainings records with agenda of topics covered is missing as well.

# data[].attributes.body
The new document uploader defaults "collapse all". Clubs have mentioned it looks overwhelming upon opening. Suggest setting the default to "expand all" and adding updated language to directions about how to certify and delete old documents.

What happened to the Emergency Operations section? Please add back.

Please also correct grammar - And, For, The, Of should not be capitalized.

# data[].attributes.body
The safety chairs have been requesting access to the portal to ensure they are meeting their goals of an annual facility check and to ensure remediation is completed. They have been asking for over 2 years - needs to be in place for 2024 launch.

# data[].attributes.body
Love that I can add this card to my apple wallet to tap and go. So convenient!

# data[].attributes.body
Since this a BGCA product can we request that the safety webpage/parent safety flyer language is part of the boiler plate application to meet the membership requirement of sharing safety policies with parents. We are currently telling every myclubhub client to add it to the authorization area of the membership form. Please streamline this for Clubs!

# data[].attributes.headline
Solid Resources Library on bgca.net that matches assessment categories

# data[].attributes.subject
Solid Resources Library on bgca.net that matches assessment categories

# data[].attributes.body
To streamline the process for sharing resources to Clubs post assessment there is a great need for the safety resources pages on bgca.net to be aligned with our assessment categories (ex. screening and onboarding, policies, safe staff practices, playgrounds, etc.) for analysts to be able to share post assessment versus the customized folders and links we are providing now. Needs to be loaded with templates, shared resources from Clubs, samples by Jan. 1, 2024 to set the team up for success.

# data[].attributes.headline
Report of CI's by org/site and category for analysts

# data[].attributes.subject
Report of CI's by org/site and category for analysts

# data[].attributes.body
Analysts need the ability to see at minimum a report of recent CIs prior to arriving onsite. Currently have to ask DOD or CSD if any have occured. Old report has not worked in over a year.

# data[].attributes.headline
No required safety trainings on safety pages of .net?

# data[].attributes.subject
No required safety trainings on safety pages of .net?

# data[].attributes.body
When you go to our safety pages>learning opportunities the options available with descriptions and how to find them are not listed on the page. Need to add all options: 3 separate SLU trainings + 45 minute new condensed + 75 minute new SLU option and CASE and how to request for training replacement approval.

# data[].attributes.body
Where are the separate codes for individual meal and group meal?

# data[].attributes.body
Receiving a pop up message when a statement in the org or site based assessment is marked NOT MET and is missing text in the finding field, recommendation field or both that prevents the analyst from being able to SUBMIT that assessment part would streamline missing data entry errors.

# data[].attributes.body
Will a flyer with how to access and course descriptions be available to share with Clubs for the 2 new online SLU training options to meet the membership requirements?

# data[].attributes.headline
Option for Clubs to download self-assessment reports

# data[].attributes.subject
Option for Clubs to download self-assessment reports

# data[].attributes.body
Lock the header column in place so as you scroll down, you don’t lose the column headings.

# data[].attributes.headline
Viewing improvement #1 - View Documents button

# data[].attributes.subject
Viewing improvement #1 - View Documents button

# data[].attributes.body
Would it be possible to reorder the columns so the more useful information fits within the main screen without needing to scroll to the right? It would be great to have a View Documents button like the download documents button, so we could check to see if anything was uploaded by the club without needing to scroll all the way to right in the org assessment line.

ID>Club> Assessment>Owner>Status>Grade>Score>Type (If we even need type considering Clubs only see self and we only see external, take up valuable real estate that is not needed)

# data[].attributes.headline
Improve email addresses for Safety External Assessment Report 

# data[].attributes.subject
Improve email addresses for Safety External Assessment Report 

# data[].attributes.body
The current email populates CEO and Board Chair from myBGCA.net user roles and are often incorrect. Request for portal to pull email addresses from Insight for CEO, Board Chair, Safety Chair and their Child Safety Director. Photo example shows interim CEO from over 3 years.

# data[].attributes.body
Online Safety Self-Assessment Report

add Service Unit to Collection report so it is visible when exporting to Excel

Internal Discovery Report

-under Incidents, revise so current data is populating from CIMS, should show category only.

-under Site Metrics Export, revise NYOI data to most recent year available, remove 2018-2019

# data[].attributes.body
How do we submit reimbursement of expenses if we have used cash or our personal card?

# data[].attributes.body
Make sure you update Concur profile with Ramp card. Timing? Should we wait until end of pilot.

# data[].attributes.body
remove or hide fields that are not in use

# data[].attributes.body
Must actively use Ramp card every 30 days or cannot charge.

# data[].attributes.body
team would like the ability to reorder the criteria to better align with the flow of the esa

# data[].attributes.body
What is guidance on timing for submitting receipts? Every 7 days.

# data[].attributes.body
team would like to identify the spaces in a club before beginning the esa

# data[].attributes.headline
Team conversation about criteria and making updates that fit  what we are actually seeing.

# data[].attributes.subject
Team conversation about criteria and making updates that fit  what we are actually seeing.

# data[].attributes.body
Team wants to come together and help rewrite