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September 2023

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Resume for Customer Service Associate

Note: Contact info is left out for privacy purposes. Please contact me via email at stellajohnstone11@gmail.com.

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Cover letter for Customer Service Associate

Note: Contact info is left out for privacy purposes. Please contact me via email at stellajohnstone11@gmail.com.

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A letter of recommendation written by my previous supervisor.

Note: Jennifer's contact info is left out for privacy purposes. Please contact me via email at stellajohnstone11@gmail.com if you wish to connect with her.

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A letter of recommendation written by my previous mentee and teaching partner.

Note: Brittany's contact info is left out for privacy purposes. Please contact me via email at stellajohnstone11@gmail.com if you wish to connect with her.

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Ferndale Public Schools, Visual Arts Educator

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Ferndale Public Schools, Visual Arts Educator

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August 2017 - August 2023

Ferndale High School is a secondary Title-1 school that serves over 600 students. I led the visual arts program and taught drawing, 2D, 3D, and photography classes. I proactively communicated with stakeholders about student performance, which resulted in informed decision-making and increased student achievement.

I have mentored numerous part-time student teachers and one full-time student teacher. I've supported colleagues in their onboarding process and provided training on educational tools and software. I collaborated with colleagues from other departments to launch school-wide initiatives in order to meet the needs of our students.

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Center for Advanced Studies and the Arts, Advanced Placement Art & Design Instructor

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Center for Advanced Studies and the Arts, Advanced Placement Art & Design Instructor

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August 2018 - August 2023

Center for Advanced Studies and the Arts is a consortium school serving seven different school districts. CASA offers sixteen Advanced Placement courses, including a widely-known visual arts curriculum.

I have led the Advanced Placement Art & Design program for the past five years. During my time I have mentored two other instructors in learning the project requirements, developed year-long project plans, evaluated progress against departmental goals, and met multiple deadlines on time.

I have communicated with internal and external stakeholders regarding a variety of matters, including solving technology issues, collaborating on organization initiatives, support clients in technical requests, and more.

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Ferndale Public Schools, Head Varsity and Junior Varsity Volleyball Coach

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Ferndale Public Schools, Head Varsity and Junior Varsity Volleyball Coach

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August 2017 - December 2019

I served as the Junior Varsity Coach during the 2017 season, then transitioned into the Head Varsity Coach position in 2018. In the off-season, I led the district's middle school volleyball program. This dual responsibility allowed me to strategically plan and implement training programs that prepared our younger athletes for the demands of the varsity level.

In both roles, I oversaw all aspects of team management, from developing player skills and game strategies to documenting player progress. I communicated effectively with players, coaching staff, and parents, ensuring a cohesive and supportive environment. I investigated, documented, and resolved student complaints.

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Friendship Circle of Michigan, Facilitating Artist

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Friendship Circle of Michigan, Facilitating Artist

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December 2016 - July 2017

Friendship Circle's Soul Studio is an art studio program for adults with disabilities. I volunteered there while I was working towards my degree, then was offered a position as a Facilitating Artist upon graduation.

I trained staff and volunteers on equipment safety, delegated tasks to volunteers, and developed individualized plans for clients. I have also excelled in customer-facing roles, greeting guests, leading tours, and organizing live art-making experiences during public and donor events.

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October 2014 - September 2015

During my undergrad, I was nominated by my Art History advisor to be a tutor. I provided feedback and guidance to students to create stronger organization systems while communicating complex art history concepts in clear and concise ways.

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Clinton Township Recreation, Day Camp Assistant

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Clinton Township Recreation, Day Camp Assistant

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June 2015 - August 2015

Clinton Township Recreation focuses on delivering high-quality programs, services, and events for the community. During my time as a Daycamp Assistant, I developed weekly curriculum schedules and managed client documentation. I collaborated and communicated with clients and colleagues to find solutions to participants' needs and behavioral challenges.

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May 2014 - November 2014

In my previous role, I provided customer support by assisting guests with their inquiries, concerns, and overall assistance, drawing upon a comprehensive knowledge of the product to offer tailored recommendations based on their specific needs and interests. I excelled in multitasking, efficiently managing multiple customer requests and tasks concurrently while maintaining a strong focus on creating an enjoyable shopping experience through positive interactions.

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August 2014 - November 2014

My responsibilities included processing applicants via data entry systems, scheduling interviews for potential employees, optimizing the call directory for user-friendliness, and addressing inquiries about application statuses.

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Central Michigan University, Bachelor's of Science

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Central Michigan University, Bachelor's of Science

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August 2012 - December 2016
Bachelor of Science in Visual Arts Education
3.75 GPA

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For privacy purposes, I have left out my phone number. Please contact me via email if you wish to set up a phone call.

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Hi! My name is Stella Johnstone and I am many things, including an educator, coach, creative thinker, problem-solver, and advocate. I value working in environments that foster collaboration, efficiency, and growth.

I am deeply passionate about supporting others and excel at making people feel heard and understood.  I am solution-oriented and am genuinely interested in supporting those around me.

Some of my strengths include:
-Supportive of clients and co-workers
-Flexible in numerous roles
-Highly cooperative
-Problem-solving and conflict mediation
-Reliable and trustworthy
-Love of learning and naturally curious
-Leadership and teamwork