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The management process includes planning, organizing, leading, and controlling resources and people to meet the company's goals. The management process is complex and isn't as straightforward as it would seem.

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Three critical skills needs for successful management are: technical skills, conceptual skills, and human skills. With middle manager needing strong human skills as they are the bridge between the first- line managers and the top-level managers. Conceptual skills are essential for top-level managers as they are analyzing complex situations.

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The purpose of code of ethics to guide employees in handing ethical dilemmas. As it is better to hire someone who is naturally inclined to behave in an ethical matter than to rely on a company's code of ethics. Judges must have strong ethical standards, as they have people's futures in their hands.

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While Apple and Microsoft are competitors in selling computer operating systems. They have very different cultures and values, as Apple is know for design and attention to detail. And Microsoft will launch products before they are even finished. A company's most important values makes up the culture the company creates.

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Globalization is the process by which the exchange of goods, services, capital, technology, and knowledge across international boarders. With globalization businesses are able to outsource and move manufacturing to another country to obtain the cheapest labor. The key areas that comes up for debate when using globalization are cultural, economic, and political.

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McDonald's uses a multidomestic strategy as you would see that different McDonald's around the world will offer menu items based on the conditions in each country. As in India McDonald locations don't serve any beef or pork, so you will find that their main food is a Butter Chicken Grilled Burger. Multidometsic strategy customizes products to the specific country.

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Decision making comes in different styles that not only apply to business. Even in day-to-day life, we use these styles. When playing chess, you use combinatorial or positional strategies.

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Planning helps reduce uncertainty, as it helps create clear goals. Causing people to be more motivated as they know what is expected from them. However, overplanning is a thing, and can be hurtful, as it can delay or prevent action.

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Managers not only have to set objectives, they also must monitor operations. Managers measure performance by using two types of measurement: individual (employee) evaluations and organization evaluations. It’s important to know how the company is performing compared with its competitors.

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There are different types of control that a company can have over its employees. One example, when handling cash, a company may give some employees company credit cards and limit the amount that’s allowed to be spent. An organization can also use strategic control by looking for problem areas and evaluating whether the problem area to indicate any weaknesses in the strategy and make changes.

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Four key elements make up an organization's structure. They are common purpose, coordinated efforts, division of labor, and hierarchy of authority. With each of the four elements being an essential part of an effective structure and helping define the organization’s culture. To add to the four key elements, other characteristics to take note of are centralization, decentralization, and formalization.

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When in human resources, you must understand federal and local laws when managing. With recruitment and selection, safety and health, and employee and labor relations require knowledge of federal and local laws. Another duty of human resources is having to set salary ranges by using a competitive analysis to see what other people in similar jobs are doing.

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Module 5: Larry Greiner’s Model of Growth

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Module 5: Larry Greiner’s Model of Growth

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Organizations are like people as they change as they age and grow. With each stage of growth encompassing an evolutionary phase and a revolutionary phase. Dr. Greiner’s model uses 5 phases: creativity, direction, delegation, coordination, and collaboration.

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One way to engage and motivate employees is to offer incentive pay and a salary. Intrinsic motivation also exists in a person, as the sense of pride and accomplishment after completing a task or project can motivate a person to keep going. On the other hand, some are extrinsically motivated, and don’t do anything unless they can see the payoff for themselves.

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When wanting to convey important information and facts, written communication is the best way of taking action. Whereas face-to-face communication is a great mode of communication because it allows immediate feedback. Management uses communication to provide clarity, build relationships, commitment, and define the expectations of employees.

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Hersey and Blanchard’s Situational Leadership Theory categorized leadership behavior into four categories, which are telling, selling, participating, and delegating. And with this theory, there are still autocratic leaders who make decisions without any employee involvement. Even though leadership is about establishing a direction and influencing others to follow.