# data[].attributes.body
secure passwords

# data[].attributes.body
Ensuring that assurance processes are fully accessible

# data[].attributes.body
data protection

# data[].attributes.headline
Constant update/change in legislation - teams may not be aware

# data[].attributes.subject
Constant update/change in legislation - teams may not be aware

# data[].attributes.headline
Users who are reluctant to provide verification information because of "big brother"

# data[].attributes.subject
Users who are reluctant to provide verification information because of "big brother"

# data[].attributes.headline
Access to digital - wifi, phone, computer....

# data[].attributes.subject
Access to digital - wifi, phone, computer....

# data[].attributes.headline
Trust - how can they be sure their data is safe?

# data[].attributes.subject
Trust - how can they be sure their data is safe?

# data[].attributes.headline
join up across government departments (interoperability)

# data[].attributes.subject
join up across government departments (interoperability)

# data[].attributes.headline
Good comms about the benefit of digital identity. Build trust with users!

# data[].attributes.subject
Good comms about the benefit of digital identity. Build trust with users!

# data[].attributes.body
Lack of capability / confidence with using digital processes

# data[].attributes.body
use other forms of security credentials - biometrics/ two factor sign in etc

# data[].attributes.body
3FA

# data[].attributes.body
May not have all the necessary documents or things needed to prove identity digitally

# data[].attributes.headline
End to end - assure across multiple services/organisations

# data[].attributes.subject
End to end - assure across multiple services/organisations

# data[].attributes.body
Not enough security

# data[].attributes.body
May find the processes long, frustrating and / or confusing

# data[].attributes.headline
Becomes too repetitive to have to constantly prove your identity to every website/service

# data[].attributes.subject
Becomes too repetitive to have to constantly prove your identity to every website/service

# data[].attributes.headline
Able to track breaches and know impact including cost

# data[].attributes.subject
Able to track breaches and know impact including cost

# data[].attributes.body
Providing support services for users who need it eg. ability to get telephone help, face to face help to fill in forms

# data[].attributes.body
Workshops

# data[].attributes.headline
Being blocked out of the system when they forget their login - having no one to contact about it or it happening at the wrong time just as you are at the front of the queue to fly  

# data[].attributes.subject
Being blocked out of the system when they forget their login - having no one to contact about it or it happening at the wrong time just as you are at the front of the queue to fly  

# data[].attributes.headline
Block access unless identity has been validated - would increase security but may exclude some users

# data[].attributes.subject
Block access unless identity has been validated - would increase security but may exclude some users

# data[].attributes.headline
Breaking mobile device / computer just before you need it 

# data[].attributes.subject
Breaking mobile device / computer just before you need it 

# data[].attributes.headline
easily access data without having to remember complex info

# data[].attributes.subject
easily access data without having to remember complex info