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My name is Hollianne Childress and I am an accounting major. Problem-solving is a HUGE deal in accounting because problems seem to arise every minute. It is essential to know how to perform effective problem-solving strategy, so here I can demonstrate the strategy of reflective thinking.

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Waking Up, Inc employees are feeling "bogged down" by the frequent face-to-face meetings.

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Why are the employees feeling "bogged down" by the frequent face-to-face meetings? The fishbone graph below depicts the possible causes of this problem.

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STEP 3: GENERATE SEVERAL POSSIBLE SOLUTIONS

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STEP 3: GENERATE SEVERAL POSSIBLE SOLUTIONS

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Waking up Inc can choose to do virtual meetings via:
Facebook
Skype
Meetup
YouTube
Friendsies
Twitter
LinkedIn
Live Journal
SecondLife

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STEP 4: EVALUATE OPTIONS AND SELECT THE BEST DECISION

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STEP 4: EVALUATE OPTIONS AND SELECT THE BEST DECISION

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After reviewing the pros and cons of each option, the best virtual option for the company seems to be Skype.

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Skype is the best option because it allows many features without the privacy concerns that Facebook has. The group of employees at Waking Up, Inc can send messages to each other throughout the day in the group chat, or they can message their coworkers individually. Skype also allows the meetings to be held via video call, enabling employees to still see each other during the meeting, but without having them take the time to get to the conference room. Employees also have the ability to call into the meetings through their phone without enabling the camera, so they can also be a part of the meetings even if they are swamped with paperwork or prep work. Furthermore, Skype allows screen sharing which is extremely useful for business meetings - the leader of the meeting can still give visual presentations by sharing their screen with the group.

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To change face-to-face meetings to virtual, the leader of the meetings will send out an email stating the shift to virtual meetings every morning instead of face-to-face. The leader will include in the e-mail a link to skype so that each employee can set up their account and a notice about when the first virtual meeting will take place.
A time will be set aside Monday morning so that the group chat, video chat and screen sharing can be tested out, and it will also serve as an orientation for the group to the new world of virtual meetings which entails privacy policies (employees should still not be sharing confidential information about clients in the group chat, whether the managers will be monitoring other group chats made, etc.).